Accessibility: It’s About People

Accessibility is about ensuring that digital technology is usable by people with disabilities. Checklists, standards, and laws are important tools to help achieve accessibility — yet sometimes they get the focus instead of the fundamental goal of accessibility: meeting the needs of disabled people in the real world. Accessibility is an important aspect of diversity, equity, and inclusion (DEI).

Many WAI resources cover the organizational, technical, and standards aspects of accessibility. The following WAI resources help you understand the people aspects:

Web Accessibility Perspectives: Explore the Impact and Benefits for Everyone
Videos that demonstrate that web accessibility is essential for people with disabilities and useful for all. Learn about the impact of accessibility and the benefits for everyone in a variety of situations. Pages include supporting information. Ten 1-minute videos, and a 7-minute compilation
How People with Disabilities Use the Web
Introduces how people with disabilities use the web. Describes tools and approaches that people with different kinds of disabilities use to browse the web and the barriers they encounter due to poor design.
Older Users and Web Accessibility: Meeting the Needs of Ageing Web Users
Explains that designing products that are easier for older people to use is similar to designing for people with disabilities. Links to: Developing Websites for Older People: How Web Content Accessibility Guidelines (WCAG) 2.0 Applies and Web Accessibility for Older Users: A Literature Review.
Accessibility, Usability, and Inclusion
Explains the distinctions and overlaps between accessibility, usability, and inclusive design; encourages increased coordination across research and practice in these disciplines; and points out the importance of maintaining the focus of accessibility on people with disabilities.

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