W3C

Testimonials for VoiceXML 2.0

These testimonials are in support of the VoiceXML 2.0 Candidate Recommendation Press Release.

BeVocal views VoiceXML 2.0 as the standard that provides a complete solution for developing sophisticated voice applications. The W3C Candidate Release of VoiceXML 2.0 is a significant milestone which is the culmination of actual implementations from W3C member companies and public input. VoiceXML 2.0 is ready for prime-time and widespread adoption. Our developers on BeVocal Café and our hosted customers have seen the benefits of the rapid web-based development and deployment of their voice applications. The simultaneous release of the W3C test suite gives consumers the confidence that VoiceXML 2.0 solutions will have compatibility into the future.

-- Ralf I. Pfeiffer, Manager, VoiceXML Technology Group, BeVocal, Inc.

Comverse is pleased that the VoiceXML 2.0 specification has been approved for Candidate Recommendation by the W3C's Voice Browser Working Group. As carriers move to next generation networks and deploy enhanced services on open platforms, we believe a standards-based infrastructure becomes even more important. VoiceXML 2.0 has the potential to offer carriers a high degree of flexibility in creating and packaging services quickly for select target markets. As an active participant in the Voice Browser Working Group and other working groups in the W3C, Comverse is committed to furthering standards development and to enhancing the end-user experience by offering an open environment for total communication and infotainment services that will help carriers generate revenues and extend user loyalty.

-- Christopher Cyr, General Manager, Comverse Voice Solutions

Genesys is delighted that the VoiceXML 2.0 specification has attained Candidate Recommendation status. This milestone provides a solid foundation for the widespread adoption of the standard and meets the needs of customers and developers, enabling the creation of value-added voice services both for enterprises and service providers. As a leader in open standards based next-generation voice processing platforms, Genesys is pleased to support the standard and its evolution and fuel the adoption by developers, customers and service providers.

-- Mukesh Sundaram, VP of Engineering, Voice Portals, Genesys Telecommunications Laboratories (A subsidiary of Alcatel)

VoiceXML 2.0 provides an open standard for writing speech gateways and applications in a truly ubiquitous manner. It also promotes speech as the viable access mechanism for web-based content. HeyAnita’s FreeSpeech Platform Version 4.0 allows companies to develop voice applications in the programming language of their choice while taking advantage of the VoiceXML 2.0 standard to achieve interoperability with leading gateway servers.

-- Sanjeev Kuwadekar, CEO, HeyAnita

As computing extends its reach from PCs and laptops to a growing number of devices - from PDAs to smartphones to automobiles - voice and multimodal interaction will become increasingly important methods of accessing applications and services. VoiceXML, as the underlying speech standard, has been crucial in propelling the speech industry forward and promises to be an important part of the multimodal world. As an author of the initial VoiceXML specification, IBM is pleased to see the W3C's Voice Browser Working Group release the VoiceXML 2.0 candidate recommendation specification. IBM is strongly committed to the standard and looks forward to the continuing success of VoiceXML and its enhancements.

-- Dennis King, Director of Architecture, Pervasive Computing Division, IBM

Loquendo is very pleased to have participated in the collaborative effort for producing VoiceXML 2.0 Candidate Recommendation specification. As a leading player in speech technologies and voice platforms, Loquendo believes that VoiceXML 2.0 has been an essential step forward to promote the speech application market. Indeed, it will boost the speech market, by enabling service providers, content creators, operators and voice portals to deliver a much richer user experience.

-- Daniele Sereno, Vice President Voice Platforms, Loquendo

MTA SZTAKI, the Computer and Automation Research Institute of the Hungarian Academy of Sciences is very pleased to participate in the launch and use of VoiceXML. As the host of W3C Hungarian Office, SMEs, radio stations are going to be contacted in the Central and Eastern European region to disseminate about this new and standardized way for providing exciting interactive services based on telephony. MTA SZTAKI is one of the developer partners of the PublicVoiceXML project of the EU providing a free open source implementation of a VoiceXML compliant Voice Browser. We are entitled to implement several examples of voice- based applications, and to help the PublicVoiceXML developers' community. We believe that VoiceXML is the best candidate to become the 'HTML' for telephony, and provides a great momentum for the integration of telephony and World Wide Web technologies .

-- Dr. Laszlo Kovacs, Head of Department of Distributed Systems, MTA SZTAKI

NMS Communications has been an active participant in the W3C Voice Browser Working Group, continuing our tradition of open, robust, standards-based communications platforms. In particular, VoiceXML is a key part of NMS HearSay, our mobile voice and data services system that allows quick deployment of any number of simultaneous voice and data applications on any operator network. And now, with VoiceXML 2.0, NMS HearSay is even more application and speech agnostic, reducing development time and enabling service providers to get applications up and running much faster.

-- Brian Demers, Vice President and General Manager of Network Solutions, NMS Communications

As a long-term advocate of VoiceXML, Nuance is pleased to see VoiceXML 2.0 reach the milestone of Candidate Recommendation with the W3C. The market has clearly indicated its interest in open standards for speech applications, and the advancement of VoiceXML 2.0 will encourage accelerated adoption of speech technologies worldwide.

-- Lynda Kate Smith, Vice-President and Chief Marketing Officer, Nuance

PipeBeach is extremely pleased with the Candidate Recommendation of VoiceXML 2.0 and congratulates W3C on this important landmark in the Speech and Web industries. Through our CTO, Dr. Scott McGlashan, PipeBeach leads the world-class W3C team producing the VoiceXML standard. We have seen that this standard is a powerful business enabler for the rapid and cost-efficient development of interactive speech services, especially innovative services for the mobile user. PipeBeach's speechWeb platform provides full VoiceXML support for carrier, enterprise and ASP environements, and we are proud to have been the world's first to release a carrier-grade VoiceXML 2.0 platform with support for a number of European languages.

-- Christer Granberg, Chief Executive Officer, PipeBeach

The European Commission's Directorate for the Information Society (DG INFSO) has selected seven strategic open source projects to provide reference implementations in strategically important technology areas. One of them is PublicVoiceXML (www.PublicVoiceXML.org), which aims at providing an open source implementation of W3C's VoiceXML 2.0 and providing use cases for small radio stations. We hope that our efforts help to disseminate best practices for VoiceXML applications and boost its usage at SMEs. Our challenge with PublicVoiceXML is to build business relations based on support and special license contracts, when publishing a reference implementation open source, in order to support the standardisation activities now and in future.

-- Dr. Roland Alton-Scheidl, PUBLIC VOICE Lab Founder and President

ScanSoft is pleased to have been an active participant in the W3C Voice Browser Working Group, and in the development and proliferation of VoiceXML 2.0 and SSML. It is clear that these developing standards are integral to the development of advanced technologies that change the way we communicate, from interactive voice response solutions to in-vehicle automotive applications. Businesses and consumers alike will benefit from the VoiceXML-based speech-enabled applications that will enhance productivity and enable people with disabilities such as RSI or visual impairments to conduct business and personal applications hands-free. We applaud the work of W3C and other similar organizations for the tremendous effort they put forth into evangelizing speech technology standards and technologies, and we look forward to our combined efforts as we look towards the future of the speech industry.

-- Robert Weideman, Vice President of Worldwide Marketing, ScanSoft

To successfully deliver new communication services, infrastructures and architectures, it is crucial to develop a compelling vision and roadmap to guide their evolution. W3C’s standards meet this need, providing the blue print and tools necessary for the development, deployment and management of the new applications, architectures and infrastructures, which will drive communications forward. Since our inception, SnowShore Networks has been actively engaged in standards activities with the W3C and standards are a key pillar of the company. VoiceXML 2.0 is a critical building block for a new wave of innovative enhanced multimedia services and serves a fundamental technology for new applications that can be delivered from the core of a network to the outermost end point device. VoiceXML 2.0 is yet another important standard that takes the SIP-XML approach for rapid service delivery. The 2.0 revision of VoiceXML enhances infrastructure interoperability and service portability in the network. It opens the industry to a wider array of new development tools, new services and ultimately new deployment opportunities. From carrier-class media servers to new personal end-point devices, VoiceXML 2.0 enables the rapid delivery of new voice-driven services from end-to-end in the network.

-- Eric Burger, Chief Technology Officer, SnowShore Networks

SpeechWorks congratulates the W3C Voice Browser Working Group on reaching the Candidate Recommendation milestone for VoiceXML 2.0. As an editor of the VoiceXML 2.0 specification, SpeechWorks is strongly committed to VoiceXML and related standards that bring the many benefits of open systems to high-quality speech-enabled telephony applications. Through our OpenSpeech (tm) product line, uniquely optimized to support VoiceXML 2.0, we enable our partners to deliver industry-leading platforms, solutions, and services that are revolutionizing the business of speech.

-- Steve Chambers, Senior Vice President of Worldwide Sales and Chief Marketing Officer, SpeechWorks International

VoiceXML 2.0, now in Candidate Recommendation, is currently in use by thousands of voice applications, automating millions of phone calls every week. The Implementation Report test suite demonstrates VoiceXML's maturity and its significance within the voice industry. The W3C standards work has made VoiceXML the most widely supported and implemented voice standard in the world. The continued need for standards-based voice technology in the enterprise will keep VoiceXML momentum high. Tellme is proud to be part of the W3C-led effort to ensure the standard can be implemented in real world scenarios. It is also a great privilege to meet the goals of our Fortune 500 clients by making VoiceXML technology a centerpiece of customer service operations.

-- Brad Porter, Platform Architect, Tellme Networks, Inc.

Unisys offers a carrier-grade platform that is installed in over 100 of the largest telecommunications companies across the globe. The Voice Services Platform includes a VoiceXML 2.0 interpreter as well as a variety of speech recognition and TTS engines covering over 25 languages. Unisys believes VoiceXML is an important standard in that it will enable an explosion of speech and ultimately multimodal solutions.

-- Bill Scholz, Architect Director, Voice Business Mobilization Solutions, Unisys Corporation

Today's release of the VoiceXML 2.0 candidate recommendation specification by the W3C's Voice Browser Working Group is the culmination of hard work by the world's leading service providers and enterprises who deliver open-standards telephony-based applications every day. The VoiceXML Forum and its 350+ member companies around the world have fully supported the standardization and adoption of VoiceXML, since it first emerged more than 3 years ago. Today, millions of calls each day are answered by open-standards telephony platforms, and tens of thousands of developers around the world are building VoiceXML applications. We look forward to fostering the continued adoption of VoiceXML as the easiest and most powerful way to create and manage telephony services.

-- Eric Jackson, Chair, VoiceXML Forum Marketing & Communications Committee

The VoiceXML language and paradigm revolutionize development and deployment of traditional and next generation IVR applications. The W3C members have worked hard to evolve the specification into a complete and solid open standard. Voxpilot was one of the early adopters of VoiceXML and has leveraged the many benefits that W3C standardization has enabled, leading to the wide range of VoiceXML tools and applications currently supported on its platform.

-- David Burke, Chief Technical Architect, Voxpilot Ltd


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