Susan joined the W3C in September 1995. She is the head of the Administrative staff at MIT and primary organizer of W3C Workshops, US Advisory Committee and TPAC Meetings. Previously, Susan worked with Bob Scheifler and the MIT X Consortium for three years, and has been a part of the Laboratory for Computer Science for nearly ten years.

Naomi is the W3C Member Relations Lead as well as team of Marketing & Communications globally. She is also taking care of Administration and Finance at W3C/Keio University. Prior to joining W3C, Naomi worked at AT&T Japan as a manager of Marketing Communications for AT&T World Access. She worked on a team that created an innovative prepaid card, produced publications and bids for designs and developed sales channels. She was awarded a Grand Prize for Best Operations Coordinator in 1996.