Collaborative, productivity and e-participation software topics include those of decision support systems and cognitive bias mitigation, including mitigating cognitive biases and fallacies of individual or group reasoning pertaining to misinformation, disinformation, manipulation, spin, persuasion and framing effects.
In a previous article, multi-document natural language processing technology innovations were indicated including those of real-time fact checking, argument analysis, spin and persuasion detection and sentiment analysis.
Multi-document natural language processing topics include:
1. Performing fact-checking upon collections of documents generated by e-participants in their interactions and processes and upon external collections of documents, the news, the arts and the Web
2. Performing argument analysis upon collections of documents generated by e-participants in their interactions and processes and upon external collections of documents, the news, the arts and the Web
3. Detecting spin and persuasion in collections of documents generated by e-participants in their interactions and processes and in external collections of documents, the news, the arts and the Web
4. Performing sentiment analysis upon collections of documents generated by e-participants in their interactions and processes and upon external collections of documents, the news, the arts and the Web
5. Detecting frame building and frame setting in collections of documents generated by e-participants in their interactions and processes and in external collections of documents, the news, the arts and the Web
6. Detecting agenda building and agenda setting in collections of documents generated by e-participants in their interactions and processes and in external collections of documents, the news, the arts and the Web
7. Detecting various sociolinguistic, social semiotic, sociocultural and memetic events in collections of documents generated by e-participants in their interactions and processes and in external collections of documents, the news, the arts and the Web
8. Detecting the dynamics of the attention of individuals, groups and the public
9. Detecting framing effects and other cognitive biases resulting from simultaneous or proximate, parallel and sequential, discussions of topics and subtopics
10. Presenting the detected real-time information to individuals and groups, the users of e-participation venues; supporting situation awareness and sensemaking from detected real-time information to individuals and groups, the users of e-participation venues
Multi-document processing topics expand beyond those of natural language processing to those of multimedia processing, for instance processing the images in, photographs in and layouts of the e-participation documents, slide shows and presentations, generated, utilized and hyperlinked to by individuals and groups.
The topics pertain to the modeling of user contexts, to dialogue systems technology, to digital personal assistants, to digital group assistants, to intelligent tutoring systems and to contextual or task-based information search and retrieval technology.
The topics pertain to the planning of, the scheduling of and to the automated planning and scheduling of group tasks, activities and discussion topics. Real-time accurate information and reasoning processes empower individuals, team leaders, groups and communities.
With 19,354 cities in the United States of America and with city governments and journalism organizations in nearly each, there is a market for the services described (points 1 to 10). Such service providers could access city resources, including cloud-based, as well as third-party services, such as regional search trends, to inform each individual participant and group, ensuring the quality of e-participation venues, their real-time dashboards, their group discussions, their group reasoning and their democratic processes.
Decision Support Systems, Cognitive Bias, Cognitive Bias Mitigation
Fact checker, Epistemology
Argumentation Theory, Theory of Justification
Spin, Persuasion, Manipulation, Media Manipulation
Framing, Framing Effect, Frame Building, Frame Setting
Agenda Building, Agenda Setting
Pragmatics, Situated Cognition, Frame Analysis, Sociolinguistics, Sociology of Culture, Umwelten
Multitasking, Task Switching, Task Interference, Task Set, Mental Set, Sensemaking, Situation Awareness, Mental Models
Group Cognition, Distributed Cognition, Social Cognition
Computational Journalism, Computer-assisted Reporting, Data-driven Journalism
References (Point 1)
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References (Point 2)
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References (Point 3)
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References (Point 5)
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During e-participation, participants produce, consume and review city-scale government data, documents and multimedia, including real-time varieties. Participants are well-informed about topics relevant to city governance, relevant to communities.
Journalists could be amongst e-participants and, alongside journalists, e-participants are envisioned as distributing information to communities. Members of communities beyond regular e-participants could also visit e-participation venues or utilize related online resources and services to become well-informed.
Social media could be a component of information distribution. Alongside local news, well-informed participants could post the real-time information of e-participation, of city governance, as well as other information. A large portion of the municipal governments in the United States are small and medium-sized cities; 80% of American cities have populations fewer than 10,000 people.
Collaborative and productivity software, the software of e-participation, facilitate city-scale government transparency. Local newspapers could utilize the same dashboard software of city governments to obtain situational awareness from city-scale government transparency data.
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