Providing help by an assistant in the Web page

Important Information about Techniques

See Understanding Techniques for WCAG Success Criteria for important information about the usage of these informative techniques and how they relate to the normative WCAG 2.1 success criteria. The Applicability section explains the scope of the technique, and the presence of techniques for a specific technology does not imply that the technology can be used in all situations to create content that meets WCAG 2.1.

Applicability

All technologies.

This technique relates to:

Description

The purpose of this technique is to provide help using a multimedia avatar that provides assistance in using the Web page. An avatar can be particularly helpful to people with cognitive disabilities who may have trouble reading text. The use of visuals will help some people to focus on the material presented.

Note

The multimedia avatar must also satisfy relevant Success Criterion in Guideline 1.2.

Examples

Tests

Procedure

  1. Check that there is an assistant in the Web page.
  2. Check that the assistant provides information to help understand the content of the page.

Expected Results

  • All of the above checks are true.