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Cognitive Accessibility Objective: Help Users Focus

Description

Distractions can prevent users with cognitive and learning disabilities from completing their tasks.

Once users become distracted, they may find it difficult to remember what they were doing. Then they can no longer complete their task. This is especially problematic for users with both impaired attention and impaired memory, such as users with dementia.

Avoid using any content or elements that distract users or interrupt them. Also, consider removing content the user will find unnecessary. Provide clear headings and breadcrumbs to help users reorient and refocus if they lose focus.

Also, help users maintain focus on their task by telling them what information they may need to prepare at the beginning of the task, so that they can collect all required information before starting.

Design Patterns for this Objective

User Stories and Personas

User Stories

Glossary

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