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Community & Business Groups

Nordic Accessibility Community Group

The Nordic Accessibility Community Group serves as an open forum to discuss challenges, network with accessibility professionals, and promote the importance of inclusive design in the Nordic countries.

Group's public email, repo and wiki activity over time

Note: Community Groups are proposed and run by the community. Although W3C hosts these conversations, the groups do not necessarily represent the views of the W3C Membership or staff.

Chairs, when logged in, may publish draft and final reports. Please see report requirements.

“EN 301 549 vs WCAG” – Study Group Meeting Notes

Date: February 11, 2025
Participants:

  • Pär Lannerö
  • Sanna Kramsi
  • Nadia Törnroos
  • Sander Nijsingh
  • Erik Gustafsson Spagnoli
  • Tobias Christian Jensen

Spoken Subtitles

The group continued discussions on spoken subtitles, referencing the ongoing discussion thread in the GitHub repository: GitHub Discussion #9.

Experiments and Examples:

Requirements are Unclear:

The group discussed a key question: What are the actual requirements for spoken subtitles?

  • Should there be a button to enable spoken subtitles for all users (not just screen reader users)?
  • How should these be presented to ensure compliance?

EAA Uncertainties

The group exchanged thoughts on the upcoming EAA, which is set to take effect later this summer. Currently, much remains unclear across different countries.

Observations & Open Questions:

  • Sweden:
    • Companies must self-report accessibility shortcomings to the monitoring agency.
    • No official templates exist—only law documents, which are vague about reporting requirements.
    • Uncertainty around public disclosure:
      • How much detail should companies provide?
      • What level of transparency is required?
  • Enforcement & Penalties:
    • No clear answers yet on penalties for non-compliance.
    • Question: Will monitoring agencies collaborate across countries or operate independently? Likely the latter.
  • Cross-Country Collaboration:
    • The EAA mentions a collaboration group (Article 28) for enforcement coordination, but this group does not appear to have been established yet.

Accessibility of WAD Statements:

  • WAD (Web Accessibility Directive) statements are often written in complex, inaccessible language.
  • However, the process of creating them forces organizations to engage with accessibility, potentially improving their practices.

3. Upcoming Meetups & Events

Pär shared details on two upcoming accessibility meetups, external to the Nordic Accessibility Community Group, but open to all:

  • April 1st – Stockholm (Topic: Accessible Self-Service Terminals)
    • Time: 13:00–17:00
    • Free to attend
  • April 28th – Malmö & Online (Topic: Accessible Events)
    • Time: 13:00–17:00
    • Free to attend

4. Homework & Next Steps

  • Collect information on each country’s monitoring agency, enforcement expectations, penalties, and collaboration efforts. Put your findings in the GitHub discussion: GitHub Discussion #3
    • Any clarity—however small—is valuable.
    • Goal: For us to be able to map similarities/differences and provide better guidance for those navigating compliance.

Next Meeting:

  • Scheduled for March 4th, 2025.

“EN 301 549 vs WCAG” – Study Group Meeting Notes

Participants

  • Simo Hellsten
  • Pär Lannerö
  • Erik Gustafsson Spagnoli (taking notes)
  • Sander Nijsingh
  • Nadia Törnroos
  • Christer Janzon

Meeting notes 2025-01-09

  1. Quick go through of past meeting notes
  2. Talk about the discussions thread referencing Etsi
    • It is hard to land common understanding regarding 11.7.
      • Wish for easy to use feedback: This is what 11.7 should be and why.
      • Pär will add a discussion thread in the repo.
  3. Preconditions will probably sort out issues with websites/ app and ICT.
    • Example: “For ICT that has a physical button”.
  4. Discussion about https://www.w3.org/TR/coga-usable/#support-a-personalized-and-familiar-interface-pattern and how different cognitive accessibility writings can be a bit confusing.
  5. IAAP Nordic in Helsinki February 3-4.
    • Workshop for 3 hours.
    • Discuss 11.7?
    • Give feedback on discussion ideas to Nadia.
    • Address concerns from the ETSI discussions such as: https://labs.etsi.org/rep/HF/en301549/-/issues/23#note_16520
    • Nadia will add a discussion thread in the Github repository for the group to contribute ideas.
  6. Discussion around 7.1.5 Spoken subtitles
    • Maybe should dialects be included?
    • Local languages such as “suburb slang”.
    • Speech to text can pick up captions on Mac.
    • Pär requests help to explore how Windows reads out captions. Adds discussion thread to the repository.
    • Domain restriction might limit assistive tech to pick it up.
  7. Erik will plan new meeting dates with Tobias.

“EN 301 549 vs WCAG” – Study Group Meeting Notes

Meeting Notes – 2024-12-05

Participants

  • Tobias Christian Jensen
  • Erik Gustafsson Spagnoli
  • Simo Hellsten
  • Robin Whittleton
  • Umut Gültekin
  • Thomas Nielsen
  • Anna-Liisa Mattila
  • Stein Erik Skotkjerra
  • Christer Janzon

Summary
This session focused on improving collaboration through the Github repository, drafting test procedures, and managing updates to accessibility standards. Until the next meeting, members should contribute to the repository, review drafts, and highlight key issues. The next session will address unresolved topics, refine methods, and plan the next steps.


Key updates

  1. Github repository
  2. EN 301 549 updates
    • The EU Commission will not update the WAD implementing decision for version 4 of EN 301 549. WAD remains based on version 3.
    • EAA updates are expected, meaning organizations may need to work with both versions simultaneously.

Discussion highlights

  1. Disproportionate burden clause
    • This allows organizations to claim that fixing specific accessibility issues is too costly or difficult compared to the benefits.
    • Claims must be documented and justified, and monitoring agencies will closely review them.
  2. Testing procedures
    • Stein Erik is drafting test procedures for Denmark’s monitoring agency. These will cover all EN criteria and be shared for group feedback.
  3. Monitoring agencies
    • Sweden: DIGG and PTS are merging into one agency.
    • Finland: A similar merger is expected early next year.
    • Denmark has multiple agencies but primarily relies on two main ones.
  4. WCAG and EN standards
    • The group discussed working with WCAG 2.2 (to be included in EN version 4) and preparing for WCAG 3.0.
    • WCAG 2.2 adds clarifications, while WCAG 3.0 will require more significant updates to testing.

Action items until next time

  1. Contribute to the repository
    • Review Stein Erik’s draft test procedures when published and give feedback.
    • Participate in discussions or raise new issues in the repository.
  2. Focus on key topics
    • Identify unresolved or complex issues in the repository for group discussion.
    • Propose areas to prioritize, such as testing challenges or country-specific approaches.

Goals for the next session

  1. Resolve key issues
    • Address unresolved questions or challenges raised in the repository.
  2. Review repository progress
    • Evaluate how the repository is being used and adjust how we think it makes most sense (e.g., should we create Github Issues or Pull Requests).
  3. Refine testing procedures
    • Discuss and improve Stein Erik’s draft procedures to ensure consistency across countries.

“EN 301 549 vs WCAG – Gaps and Bridges” Study Group

Participants

Umut Gültekin, Robin Whittleton, Sander Nijsingh, Christer Janzon, Thomas Nielsen, Miia Kirsi, Erik Gustafsson Spagnoli.

Agenda

  1. Discuss our approach: How can we benefit from researching, discussing, and learning about the differences and connections between EN 301 549 and WCAG?
  2. Plan future efforts: What specific questions or areas should we prioritize in our study group?
  3. Collaborate effectively: How can we ensure that our discussions contribute to the broader understanding of accessibility standards?

Whether you’ve been working with these standards for a while or are just beginning to explore them, we encourage everyone to join the discussion. This session will be a collaborative effort to outline the goals and methods of our study group, and your input will help shape the direction we take.

Meeting notes

  1. EAA, hard to know what to test in the EN-standard. 11.7 User preferences https://accessible.canada.ca/en-301-549-accessibility-requirements-ict-products-and-services-11-software#_Toc66969652
    • Sander: Badly written and hard to test.
    • Robin: Unit measurement, inches vs cm, currency etc.
      • Very complex when two currencies needs to be displayed.
    • Color
      • High contrast, Dark mode are included in EN-standard.
    • If you fail Name, Role Value – why fail both that and EN 11.5.2.5 Object information?
    • Has any one compared reports from different countries?
      • In the Netherlands they test only for WCAG as of now and not the EN standard.
    • A lot harder demands on documents in Canada and assembly manuals for IKEA now needs ALT-texts (where they are today just images without translated texts).
  2. Sander shared how they do for consensus in the Netherlands. https://github.com/WCAG-Audit-Discussions/NL-BE
  3. Miia shared the government agency for monitoring the current and upcoming directive https://www.tillganglighetskrav.fi/
  4. Discussion topics going forward:
    • Units of measurements – talk more about this.
    • Look at copies of tests from Nordic countries and compare. What do they fail and do they explain the fail and so on?
      • It would be great if we as a group could have a consensus on fails and non fails.
    • Additions to the differences in countries applying more for the EAA apart from the standard.
    • Set up a repo like the Netherlands.
    • How does the accessibility documentation (statements) look like in the different EU countries. Create a Github issue.
    • EN-standard updates, how do we keep track?

Conclusion

There’s a lot of uncertainty of different monitoring bodies in different countries. How to know where they are, how they will fail, what kind of documentation do they demand? There also seems to be differences in the accessibility community in views of what is included and not. Our main suggestion on going forward is to set up a Github repo so we all can share the effort of documenting, adding questions and discussing EN and WCAG topics for the Nordic countries. By this we will slowly but surely find a common ground on how to test, what to test and have a common place for information about monitoring.

Erik GS and Sander will set this up together and share with the rest of the group when we can start collaborating.

Discussion Group – Defining Our Purpose 

Meeting details

Date

September 3, 2024

Participants

  • Tobias Christian Jensen (organizer)
  • Erik Gustafsson Spagnoli (notetaker)
  • Simo Hellsten
  • Anne Thyme Nørregaard
  • Stein Erik Skotkjerra
  • Umut Gultekin
  • Anna-Liisa Mattila

Agenda

We will try to answer:

  1. What are the Nordic aspects of our group? 
  2. How can we benefit from and contribute to W3C? 

Meeting notes

The discussion group format is a good way to discuss topics in a more focused manner.

What are the Nordic aspects of our group? 

Open discussion about the purpose and objectives of this group:

  • We have had two purpose workshops in the past. Notes from the latest session: Purpose Workshop 2024
  • Tobias says he originally came for the opportunity to network with accessibility people in a structured way, not in a US time zone.
  • Is the purpose of this Community Group mainly networking?
  • We want to raise awareness of accessibility in the Nordics in general.
  • We have previously had success with our education and outreach group, pushing higher education to include accessibility in their curriculum.
  • Two purposes that Anne sees: 
    • Ensure Nordic interests are represented in the different task-force groups at W3C. (E.g., WCAG, Maturity model, ACT, etc.)
      • We could do this by collectively writing public comments on the drafts.
    • Study groups could be helpful in figuring out how to best participate in W3C work groups.
  • It is suggested to have a talk about the EN 301 549 vs WCAG gaps and bridges.

How to structure a study group and its topics

One idea is to have two study groups per session that can discuss a topic (in breakout rooms) and present it in the larger group. For instance, a European Accessibility Act (EAA) discussion/roundtable session to see the different implementations and additions of the EAA in the Nordic countries is interesting.

  • To gauge the Community Group’s interest, we will create a vote on which topics people would be interested in discussing/studying:
    • ACT-rules
    • EN 301 549 interpretations, gaps, and bridges to WCAG
    • How are countries monitoring the EN standard apart from WCAG?
    • Contribution to the Accessibility Maturity Model
    • Accessibility in higher education
    • WCAG3

Tobias will set up a poll in Slack and link to it through the community email group.

Can we reach out to current W3C members in the Nordic?

There are 10 members in Denmark, Finland, Norway and Sweden:

  • Aalto University
  • Agency for Digitalization
  • Criipto
  • ERICSSON
  • National Library of Sweden
  • Regional State Administrative Agency for Southern Finland
  • Siteimprove
  • Stiftelsen for internetinfrastruktur (IIS)
  • Tampere University
  • Whereby

How can we benefit from and contribute to W3C?

  • Simo: Been in the COGA group.
  • Anne: Previous W3 group experience has been more official with a specific task. More of a networking group as it feels now. Are there any demands from W3C in terms of using the brand for a networking group?
  • Stein-Erik: Get a start on the W3C groups. Is there a study group for how to participate better?
  • Simo: W3C connection – is someone participating in the TPAC meeting this month (hybrid)? It’s kind of a main event for W3C.
  • Stein-Erik: Suggests contributing to the WCAG3 work with feedback, etc.

What is a Community Group supposed to do?

The description of a W3C group includes networking and open discussions.

Community Groups may also choose to develop test suites, white papers, demos, or merely to hold discussions. https://www.w3.org/community/about/#cg

So maybe we can still keep the networking aspect that seems to draw the biggest crowd and combine it with the mentioned topics in study groups.

Purpose Workshop 2024

Last Tuesday, we hosted our second purpose workshop, a follow-up to the good session we had more than a year ago, in January 2023.

The goal was to refine our focus and bolster our sense of purpose as we strive to make an impact with accessibility across the Nordics.

We had a nice and engaging discussion, with many valuable suggestions on how to enhance our community’s activities. Key themes included:

  • Public talks, knowledge-sharing and presence: Several expressed interest in seeing us do more public talks and creating a stronger presence in the accessibility landscape.
  • Boosting physical interaction in the group: There’s a desire for more physical meetups and networking opportunities to strengthen our community bonds.
  • Meeting formats: We discussed the format of our meetings and the overarching purpose of our group. We will explore setting up other types of sessions and look to strengthen the ties between accessibility, the Nordics, and W3C.
  • Educational initiatives: A recurring theme was the importance of education, with ideas ranging from incorporating accessibility into school curricula to advocating for ACT rules in the Nordics.

New initiatives:

  • We’re excited to be introducing study groups and discussion groups—focused sessions where we can get deeper into specific topics. I’ll be helping to kickstart these groups and am looking forward to participating alongside many of you!
  • We will also continue with our retrospective-style sessions, so we can keep reflecting on our challenges and achievements together, and brainstorming future actions.

Community talks:

  • Our community talks have been a highlight, and we’re eager to keep the momentum going. We already have talks scheduled for later this month and August, but we’re on the lookout for speakers for future sessions. If you’re interested in giving a talk, please reach out!

For a detailed overview of the workshop and to see the full list of suggestions, check out the Purpose Workshop Document.

Thank you to everyone who participated and contributed their ideas. I look forward to continuing our good work and discussions together!

Upcoming 2024 Talk Series at Nordic Accessibility Community Group

Hello everyone,

As co-chair of the Nordic Accessibility Community Group, I’m pleased to update you on our series of community talks.

These sessions are designed to deepen our understanding and enhance our practices around web accessibility, serving as a vital platform for both knowledge-sharing and professional development. Through these talks, we aim to equip our members and the broader community with the tools and insights needed to promote accessibility in digital environments effectively.

Reflections: Jean-Yves Moyen’s Insightful Session

Our series began with Jean-Yves Moyen’s talk on Tuesday, May 21st, titled “ACT: Towards Consistent Accessibility Conformance Testing”. Jean-Yves provided an in-depth look at the ACT Rules framework, emphasizing its importance for consistent accessibility testing. It was an enlightening session that covered the structure of the ACT ruleset, its application, and its benefits for creators, tool developers, and users.

Upcoming: Emma Dawson’s Presentation on Focus Management

We invite you to join us for the next talk featuring Emma Dawson, scheduled for Tuesday, June 18th at 14:00. Emma will address “Making Interactions More Accessible with Focus Management”. She will discuss practical techniques for improving feedback to keyboard and screen reader users, illustrated with examples from recent accessibility audits. This is an excellent opportunity to enhance your understanding of effective focus management in web accessibility; an all too often overlooked part of making digital experiences accessible.

If you haven’t already done so, you can sign up for Emma Dawson’s talk on LinkedIn: https://www.linkedin.com/events/makinginteractionsmoreaccessibl7204792356296888320/

Looking Ahead: Pär Lannerö’s Presentation on Spreading Accessibility Between Job Roles

Also, save the date for Thursday, August 15th, when Pär Lannerö will lead a session titled “Bread and Butter Accessibility”. This discussion will focus on how to distribute accessibility responsibilities across various roles within an organization and through different stages of the development process. The session will include a 15-minute presentation followed by a 20-minute discussion, promising valuable insights into incorporating accessibility into daily operations.

Invitation to Speak

If you have expertise in web accessibility and wish to contribute to our community, we would be glad to hear from you. Please consider sharing your knowledge by speaking at one of our future events. These talks are a vital way to ensure knowledge-sharing both within our group and to the broader community, supporting those who aim to improve their accessibility practices.

For more information about our talks and to get involved, please reach out to me or one of the other co-chairs.

Notes from meeting of Sept 19

On sept 19, 2023 I gave an insight into the state of digital accessibility in The Netherlands. Here’s a summary of this presentation.

Law and order

Since 2008 there has been a non-binding agreement between public organisations to be digitally accessible. As a foundation for this, there were the so-called “Web Guidelines”. These are basically WCAG 2.0 A and AA plus some extra requirements, such as friendly URLs.

These Web Guidelines have been superseded by a temporary conversion into national law of the Web Accessibility Directive. This temporary order will become part of a bigger Law on Digital Government. In the current order, there are no sanctions for not complying. This might change when the Law on Digital Government comes into force.

The European Accessibility Act has not yet been converted into national law.

Monitoring and dashboard

There is one monitoring body, Logius, which monitors the accessibility statements and helps public organisations with improving their digital accessibility. Their website is digitoegankelijk.nl.

All public organisations need to publish an accessibility statement in a fixed form with an online tool. All these statements are available at toegankelijkheidsverklaring.nl/register.

If you want to state that a website or app fully or partially complies to the Web Accessibility Directive, there must be a WCAG accessibility audit report as a foundation. This report is valid for 3 years.

An accessibility statement can have one of the following statuses:

  • E: no statement published.
  • D: no audit planned.
  • C: audit planned, but not yet done.
  • B: audit shows there are still some failures.
  • A: audit show conformance to the Web Accessibility Directive.

Right now the register of accessibility statements is being transferred into a dashboard: dashboard.digitoegankelijk.nl. This shows even more information about the state of accessibility at the Dutch government as a whole and per organisation.

WCAG audits

WCAG audits need to be done according to the evaluation method WCAG-EM. As a public organisation you can do it yourself, but this usually is outsourced.

It is possible to divide an audit into a technical audit and a content audit. In the technical audit, the auditor reviews 43 success criteria from a technical perspective. In a content audit, the auditor reviews 30 success criteria from a content perspective. There are some overlaps and these numbers are for WCAG 2.1 A+AA reports and will change for WCAG 2.2.

Miscellaneous

There is a national programme for help and support for public organisations.

Most – if not all – public organisations have accessibility as requirement in procurement.

If you are a web agency, designer or software builder and if you have proven that you can make digitally accessible products or services, you can apply to be listed on ddai.nl/aanbieders (Dutch Digital Accessibility Index). This is a commercial initiative for organisations that are looking for accessible suppliers.

Sheets

You can download the PowerPoint sheets from our Slack channel (I cannot upload it here). Please let me know if you run into any problems with this.

Community Group August Meeting

Thank you to everyone who participated in yesterday’s group meeting.

During the meeting, the three work groups presented their accomplishments from the past year:

  1. The Knowledge-Sharing group, represented by Sander Nijsingh, discussed their decision to utilize the Nordic Accessibility Community Group Space on w3c.org for hosting shared documents temporarily. Sander also introduced the Speaker’s List, where members can indicate their availability for public speaking engagements related to accessibility, such as talks and workshops. The group also explored the idea of creating a list of accessibility events, although they noted that similar resources already exist online.
  2. The Networking group, presented by Pär Lannerö, highlighted their practice of featuring a speaker during each group meeting. In the previous meeting, Daniel Dersén (founder of the W3C Nordic Chapter) spoke to the group from New York City. The group warmly welcomes all members to join their future meetings and talks. The next meeting is scheduled for September 19th at 14:00 CET. Sander Nijsingh will provide insights into accessibility in the Netherlands. You can access the meeting link here: Meeting Link (Microsoft Teams)
  3. The Accessibility in Education group, represented by Tobias Christian Jensen, shared their progress in arranging interviews with Danish universities. All schools have shown interest in participating in 30-minute interviews over the next month. Those wishing to be part of these interview sessions can reach out to Tobias. Tobias also presented noteworthy findings from a prior survey conducted by the group. Key findings are summarized in this PowerPoint presentation: Accessibility in Education – Survey Results (PowerPoint)

Following the presentations, the community engaged in a retrospective session. Participants shared their thoughts and concerns under categories like “What went well,” “What didn’t go so well,” “What can we improve,” and “Other thoughts or questions.” The group voted on topics for further discussion, leading to the following outcomes:

  • The suggestion to transition to monthly community group meetings, promoting a lighter format resembling the retrospective. This would facilitate discussions about challenges, task assignments, and progress reviews since the last meeting, and the lighter format could foster more experimentation with the meetings and format. Members can also form work groups as needed. Additionally, efforts will be made to accommodate members to contribute in advance or after meetings for those unable to attend.
  • Addressing the uncertainty around joining individual work groups and what to expect from joining a work group. The decision was made to close the work groups’ Slack Channel, centralizing communication in the general Slack channel. New work group meetings will be sent out to the entire Community Group mailing list, allowing the members to decide if they wish to participate. A “How to Get Started” guide will be created for newcomers to the Community Group.
  • Expressing interest in arranging in-person gatherings for dinner or coffee. A Slack poll will be conducted to identify viable locations and suitable dates/times for such events.
  • Acknowledging time constraints and time zone challenges faced by some members. The revised meeting format aims to make sporadic attendance more feasible. A poll will also be conducted to identify preferred time zones for future meetings.
  • A commitment to setting clearer goals within the Community Group, providing direction for collective efforts. Clearly defined goals can also assist members in gaining support from their managers/organizations to participate in the Community Group.

For a comprehensive list of ideas generated during the retrospective, refer to this document: Retrospective Ideas Document (Microsoft Word)

Best regards,
Tobias Christian Jensen

Work Group: Accessibility in Education

Work Group Facilitator: Tobias Christian Jensen <tcj@siteimprove.com>
Slack channel: https://w3ccommunity.slack.com/archives/C04CW8854RE

The group has discussed adding accessibility to university curriculums but found this a big and challenging task.

Instead, we decided to start out by providing guest lecturing about accessibility to schools and gaining insight into what knowledge schools lack.

The group has created a list of schools, determining interest, and potentially arranging interviews with schools: Higher Education in Nordic Countries (Google Docs) The next step is to contact these schools to hear if they would be willing to be interviewed about challenges for getting accessibility on the curriculum, and determine whether they’d be willing to pay for guest lecturers coming to talk about accessibility.

The group has also published a survey for designers, developers, and others to gauge the general level of accessibility knowledge and training received: Accessibility Survey (Google Forms) Please share far and wide with your network.

Action items for our next meeting:

  1. Review initial survey responses.
  2. Discuss responses from the schools that have gotten back to us after we contact them.
    • Then, we will add contact information for each school.
    • Then, we will clear individual schools’ interests in having lectures on accessibility and determine if they are willing to pay for guest lectures.
  3. We also plan to create a reusable presentation with a script/notes for guest lecturers to minimize workload.
  4. Bonus: Potentially get in contact with employer panels that exist in university structures to push universities to focus more on accessibility.

For anyone interested in joining some of our meetings, you can let the Work Group Facilitator know, tell us in a comment here, or tell us in the Work Group Slack channel, and we will make sure to add you.