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Editors Draft: $Date: 2010/02/23 04:03:21 $ by $Author: shawn $ [changelog]
Status: This document is an in-progress Editor's Draft revision. The existing published version is at <http://www.w3.org/WAI/training/Overview.html>. Please send comments to wai-eo-editors@w3.org (a publicly archived list).
[Draft] Usability - Example of Web Accessibility Presentations and Training
Web Accessibility for Usability Professionals (1-day hands-on)
Example scenario: Web accessibility training for people with usability/user-centered design training and experience, who are new to accessibility. 1-day hands-on workshop titled, "Integrating Accessibility into Usability Practice".
Learning objectives:
A primary goal of this hands-on workshop is to provide participants with the knowledge and resources to successfully include participants with disabilities throughout user-centered design (UCD), especially in evaluation and usability testing. After completing this 1-day workshop, participants will be able to:
- Define web accessibility
- Introduce web accessibility to others, including explaining the:
- Importance of accessibility to individuals and organizations
- Benefits of accessibility to other users, such as older users
- The synergy between usability and accessibility
- Business case for web accessibility
- Importance of integrating accessibility into all aspects of user-centered design
- Explain how people with different types of disabilities interact with the Web, and
describe various types of assistive/access technologies (AT) and adaptive strategies - Integrate accessibility thoughout usability analysis and design technqiues, such as user group profiles, personas, and scenarios
- Begin conducting accessibility inspections with assistive technologies and different types of accessibility evaluation tools;
Appreciate the benefits and limitations of accessibility evaluation tools - Adapt standard usability testing protocol to evaluate accessibility, including test planning, test recruiting, preparing test materials, and conducting tests
- Use provided checklists and templates to implement techniques for including accessibility in usability testing
- Get additional information and resources
See resources, notes, and other details in these Topics:
Defining accessibility, understanding the issue:
- Introducing Web Accessibility
- Business Case for Web Accessibility, Accessibility and the Mobile Web
- Components of Web Accessibility
- Introducing WCAG 2.0
Assistive technologies, adaptive strategies, and how people with disabilities use the Web:
Integrating accessibility into user centered design:
- Involving Users in Web Projects
- [Additional Resource: Just Ask: Integrating Accessibility Throughout Design]
Evaluation methods and strategies:
- [Additional Resource: Involving Users in Evaluating Web Accessibility]
- [Additional Resource: Just Ask: Integrating Accessibility Throughout Design
] - Quick Check for Web Accessibility
- Conformance Evaluation for Web Accessibility
Overview:
- Accessibility Introduction - what is accessibility, people with disabilities and web use, benefits for others, usability, accessibility-synergy, business case (75 minutes)
- Integrating accessibility into UCD Overview (15 minutes)
- Web accessibility issues examples (45 minutes)
- Standards Review to Design Guidelines
- Web accessibility standards and guidelines (15 minutes)
- Web accessibility evaluation tools (45 minutes)
- Design walkthroughs, heuristic evaluation (15 minutes)
- Assistive/acccess technologies (AT), adaptive strategies, and how people with disabilities use the Web (30 minutes)
- Usability testing including participants with disabilities (75 minutes)
- Interacting with people with disabilities (15 minutes)
- Conclusion (30 minutes)
Sample outline:
...
[ rough outline of old course @@]
| min | |
Introductions |
25 |
Opening activity (World Made for Disabilities or other videos of people with disabilities using the Web |
|
Objectives, agenda, logistics, instructor(s), each other |
|
Engaging activity (skit) |
|
Defining Web accessibility |
5 |
People with disabilities and web use |
20 |
Activity (1 thing in common) |
|
Categories, onset and course |
|
Activity (one finger typing) |
|
Video – Carl Sticky Keys |
|
Activity (http://www.pbs.org/wgbh/misunderstoodminds/attention.html) |
|
It could be you – disabilities
caused by congenital condition |
|
Benefits Everybody |
15 |
Aging, prevalence of disabilities as we age |
|
Activity (weebles) |
|
Other groups |
|
Situational limitations (demo curb cuts) |
|
Usability – accessibility synergy |
10 |
From definition of usability to accessibility ISO 9241-11 |
|
Examples of overlap |
|
Process, techniques, guidelines |
|
Distinction between usability & accessibility |
|
Discussion: Are accessibility standards sufficient to get accessible Web? |
|
Bottom line |
|
Benefits Organizations – Business case |
10 |
@@ |
|
Developing
a Web Accessibility Business Case for Your Organization |
|
[break] |
30 |
Integrating accessibility into UCD Overview |
15 |
Setting Usability Goals |
|
Analysis & Design |
|
Evaluating for Accessibility Overview (for usability specialists) |
|
Focusing and current site evaluations |
|
Evaluation at stages - when, how, why |
|
Standards review to design guidelines, including review tools |
|
Low-fidelity design walkthroughswith different scenarios |
|
Heuristic evaluation to functional criteria |
|
Hi-fidelity design walkthroughswith screening techniques |
|
Usability testing including participants with disabilities |
|
Web accessibility issues examples |
45 |
Alt text |
|
Headings markup |
|
List markup |
|
Link text |
|
Tables |
|
Forms |
|
Keyboard access |
|
Transcripts, Captions |
|
Flexibility for devices, technology support, etc. |
|
Color |
|
Standards Review to Design Guidelines |
|
W3C WAI WCAG |
15 |
@@ |
|
Section 508 |
|
Others… |
|
Web Accessibility Evaluation Tools |
25 |
Overview of tool types, e.g., reporting versus transformation |
|
Activity @@ |
|
Evaluating Website Accessibility www.w3.org/WAI/eval/ |
|
Spell check analogy (Web
Accessibility Evaluation Tools Need People |
|
@@ components here or under reporting? |
|
[break] |
60 |
Low-fidelity design walkthroughs with different scenarios |
0 |
[brief] |
|
Heuristic evaluation to functional criteria |
5 |
@@ Section 508 EITAS 1194.31 Functional Performance Criteria |
|
@@ others |
|
Assistive/access
technologies (AT), adaptive strategies, |
25 |
AT definition |
|
Overview of assistive technologies for different disabilities, with videos |
|
Detailed demos of how people use screen readers to interact with Web |
|
Examples of adaptive strategies, including common browser settings |
|
Hi-fidelity design walkthroughs with screening techniques |
5 |
Screening Tests |
|
Usability testing including participants with disabilities |
|
Some general differences in protocol, data collection, task selection |
|
Activity: Brainstorming |
45 |
For topics: |
|
Planning (ahead of time, ideally a couple of weeks) |
|
Preparing (soon before, often a week or two) |
|
Conducting |
|
Reporting |
|
Interacting (throughout) |
|
Issues, considerations, questions: |
|
Round-robin style (all participate, pass if must) |
|
most critical considerations |
|
questions |
|
[break] |
30 |
UT Planning |
15 |
Cost considerations |
|
Determining participant characteristics |
|
Recruiting & screening participants |
|
Choosing the best location |
|
Scheduling additional session time |
|
Note: Communication with client |
|
UT Preparing |
15 |
Preparing materials |
|
Ensuring the facility is accessible |
|
Setting up and testing AT |
|
Becoming familiar with the AT |
|
Conducting pilot test |
|
UT – Conducting |
15 |
Setting up the room |
|
Orienting the participant |
|
Obtaining informed consent |
|
Completing the tasks |
|
Collecting data |
|
Providing compensation |
|
UT – Reporting |
5 |
Writing about people with disabilities |
|
Drawing conclusions |
|
Distinguishing between accessibility and usability issues |
|
Interacting with People with Disabilities |
15 |
General guidance |
|
Tips for people with different types of disabilities |
|
Conclusion |
30 |
Activity (skit) |
|
Activity (lightbulb) |
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