W3C

Results of Questionnaire WCAG2ICT - Closed Functionality (SCs 2.1.1, 2.4.2, 2.4.5)

The results of this questionnaire are available to anybody. In addition, answers are sent to the following email address: maryjom@us.ibm.com

This questionnaire was open from 2023-10-03 to 2023-10-11.

5 answers have been received.

Jump to results for question:

  1. 2.1.1 Keyboard
  2. 2.4.2 Page Titled
  3. Definition of "menu-driven interface"
  4. 2.4.5 Multiple Ways

1. 2.1.1 Keyboard

This survey is about bullets aimed for the SC Problematic for Closed Functionality section. In the 7 September meeting, the group discussed 2.1.1 Keyboard and we worked on various ideas for changing the proposal. The 3 options below are variations on what we discussed. Indicate which is your preference, and indicate any language tweaks or suggestions in the entry field below.


Option 1:

2.1.1 Keyboard — Requires operation via a keyboard interface which allows alternative input devices. The intent of this success criterion is to provide a means for people who have difficulty with quick and accurate pointing and path-based movements (for example, actions used to operate a mouse) to operate all the available functionality. Many closed functionality products do not have a keyboard or have a partial keyboard, such as a numeric keypad. For accessibility, functions are made available using tactilely discernable buttons or fulfill this requirement through alternate means that addresses the intent of this success criterion.


Option 2:

2.1.1 Keyboard — Requires operation via a keyboard interface which allows alternative input devices. This applies to systems with closed functionality that have a physical keyboard or a connector for standard keyboards. However, many closed functionality products do not have a keyboard or have a partial keyboard, such as a numeric keypad; in such cases, functions are often made available using tactilely discernable buttons or fulfill this requirement through alternate means that are covered by specific requirements intended for closed functionality products.


Option 3:

2.1.1 Keyboard — Requires operation via a keyboard interface which allows alternative input devices. When a closed functionality product either does not have a standard keyboard or one cannot be connected, it would need an alternate way to access all functionality that does not require accurate pointing, path-based movements, or specific timings.

Summary

ChoiceAll responders
Results
Prefer option 1, as-is
Prefer option 1, with changes
Prefer option 2, as-is 2
Prefer option 2, with changes
Prefer option 3, as-is 1
Prefer option 3, with changes 2
Something else. Make a suggestion in the entry field below.

Details

Responder 2.1.1 Keyboard
Phil Day Prefer option 2, as-is But would also accept 1 or 3.
Olivia Hogan-Stark Prefer option 3, as-is Reads as clear and to the point
Bruce Bailey Prefer option 3, with changes Editorial: "product with closed functionality" rather than "closed functionality product"

I am also amenable to (1) and (2).
Mike Pluke Prefer option 2, as-is But will also be happy with 1 or 3 (with Bruce's correction included).
Mary Jo Mueller Prefer option 3, with changes Option 3 with the Bruce's suggestion covers both the limitations of closed functionality products and the user needs the SC is intended for. I think it also covers the elements that Gregg brought up in the meeting.

2. 2.4.2 Page Titled

The Task Force discussed 2.4.2 Page Titled in the meeting on the 28 September. We were getting closer to consensus on edits to the proposed bullet but ran out of time. Based on the conversation and input received from the previous survey there are two new options for the bullet. Indicate which is your preference, and indicate any language tweaks or suggestions in the entry field below.


Option 1:

2.4.2 Page Titled — Where software is an integral part of hardware that provides a single function, such as a self-service transaction machine, calculator or IP telephone, there is no need for a title.


Background for Option 2

Notes on origin of "menu-driven interface": As an FYI, this term, as used in the proposal below, comes from the Wikipedia categorization included in the system software: user interfaces page.

menu-driven interface (quoted from Wikipedia) A menu-driven interface is commonly used on cash machines (also known as automated teller machines, or ATMs), ticket machines and information kiosks (for example in a museum). Menu-driven interfaces provide a simple and an easy to use interface composed of a series of menus and sub-menus which the user accesses by pressing buttons, often on a touch-screen device.


Option 2:

2.4.2 Page Titled — Where the software is part of a product that provides a single function, or has a menu-driven interface, there is no need for a title.


Examples: An example of a single-function product is a calculator. Examples of products with a menu-driven interface include: printers, self-service transaction machines and IP telephones.

Summary

ChoiceAll responders
Results
Prefer option 1, as-is
Prefer option 1, with changes
Prefer option 2, as-is 4
Prefer option 2, with changes 1
Something else. Make a suggestion in the entry field below.

Details

Responder 2.4.2 Page Titled
Phil Day Prefer option 2, with changes Option 2, and add a definition of menu driven interface into our document.
Olivia Hogan-Stark Prefer option 2, as-is Option 2 reads as more comprehensive in its coverage. Agree with Phil's comment to add a definition of menu driven interface to the document.

Bruce Bailey Prefer option 2, as-is
Mike Pluke Prefer option 2, as-is I'm happy with Option 2 as is.
Although I'm not sure of the need, if there is a consensus that a definition of menu driven interface is needed, then I'm also happy with that.
Mary Jo Mueller Prefer option 2, as-is The next question covers the definition question. This question is just about the bullet text itself.

3. Definition of "menu-driven interface"

If Option 2 is chosen above, here is a proposed definition to include in the Key Terms section:


The term menu-driven interface, as used in WCAG2ICT, has the meaning below:


menu-driven interface (as used in WCAG2ICT)

a simple and easy-to-use interface composed of menus and sub-menus which the user accesses by pressing buttons or using a touch-screen


Examples: Products that have a menu-driven interface include, but are not limited to, self-service transaction machines, printers, and IP-based telephones.


Summary

ChoiceAll responders
Results
Prefer definition, as-is 2
Prefer definition, with changes 3
Something else. Make a suggestion in the entry field below.
Do not include, no definition needed.

Details

Responder Definition of "menu-driven interface"
Phil Day Prefer definition, as-is
Olivia Hogan-Stark Prefer definition, as-is
Bruce Bailey Prefer definition, with changes Suggest dropping "easy-to-use" as being too subjective. I am okay with the characterization of "simple".
Mike Pluke Prefer definition, with changes I agree with Bruce's suggestion to lose the "easy-to-use" text.
Mary Jo Mueller Prefer definition, with changes I am good with the change Bruce suggested.

4. 2.4.5 Multiple Ways

The SC 2.4.5 Multiple Ways was previously surveyed and based on survey results there was an editorial change, shown below. There was also a response to remove the bullet, but in an earlier conversation regarding these "sets of" criteria, the TF agreed we should at least mention these SCs are also problematic for closed functionality and either we should reiterate or point to notes in the main guidance supporting the rationale. Please review the edited text, indicate your preference and provide any proposed edits in the text field.


Proposal:

2.4.5 Multiple Ways—The WCAG2ICT interpretation of this Success Criterion replaces "set of Web pages" with "set of software programs" which are extremely rare - especially for closed functionality software. There are a number of notes in the section Guidance When Applying Success Criterion 2.4.5 to Non-Web Documents and Software that are applicable to closed functionality software.


Summary

ChoiceAll responders
Results
Prefer option 1, as-is 4
Prefer option 1, with changes 1
Prefer the bullet is omitted
Something else. Make a suggestion in the entry field below.

Details

Responder 2.4.5 Multiple Ways
Phil Day Prefer option 1, as-is
Olivia Hogan-Stark Prefer option 1, with changes Maybe break the first sentence into two?

2.4.5 Multiple Ways—The WCAG2ICT interpretation of this Success Criterion replaces "set of Web pages" with "set of software programs." Such sets, particularly in the context of closed functionality software, are exceedingly rare. There are a number of notes in the section Guidance When Applying Success Criterion 2.4.5 to Non-Web Documents and Software that are applicable to closed functionality software.
Bruce Bailey Prefer option 1, as-is
Mike Pluke Prefer option 1, as-is
Mary Jo Mueller Prefer option 1, as-is Though if others think the first sentence needs breaking up, I am good with Olivia's suggested edit.

More details on responses

  • Phil Day: last responded on 11, October 2023 at 14:51 (UTC)
  • Olivia Hogan-Stark: last responded on 11, October 2023 at 18:22 (UTC)
  • Bruce Bailey: last responded on 11, October 2023 at 20:52 (UTC)
  • Mike Pluke: last responded on 11, October 2023 at 22:06 (UTC)
  • Mary Jo Mueller: last responded on 12, October 2023 at 03:00 (UTC)

Non-responders

The following persons have not answered the questionnaire:

  1. Gregg Vanderheiden
  2. Shadi Abou-Zahra
  3. Loïc Martínez Normand
  4. Chris Loiselle
  5. Sam Ogami
  6. Mitchell Evan
  7. Charles Adams
  8. Daniel Montalvo
  9. Fernanda Bonnin
  10. Shawn Thompson
  11. Laura Miller
  12. Anastasia Lanz
  13. Devanshu Chandra
  14. Bryan Trogdon
  15. Thorsten Katzmann
  16. Tony Holland
  17. Kent Boucher

Send an email to all the non-responders.


Compact view of the results / list of email addresses of the responders

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