Techniques for User Agent Accessibility Guidelines 1.0

17 December 2002

2 The user agent accessibility guidelines

This section lists each checkpoint of "User Agent Accessibility Guidelines 1.0" [UAAG10] along with some possible techniques for satisfying it. Each checkpoint definition includes a link to the checkpoint definition in "User Agent Accessibility Guidelines 1.0." Each checkpoint definition is followed by one or more of the following:

Note: Most of the techniques in this document are designed for graphical browsers and multimedia players running on desktop computers. However, some of them also make sense for assistive technologies and other user agents. In particular, techniques about communication between user agents will benefit assistive technologies. Refer, for example, to the appendix on loading assistive technologies for access to the document object model.

Priorities

Each checkpoint in this document is assigned a priority that indicates its importance for users with disabilities.

Priority 1 (P1)
If the user agent does not satisfy this checkpoint, one or more groups of users with disabilities will find it impossible to access the Web. Satisfying this checkpoint is a basic requirement for enabling some people to access the Web.
Priority 2 (P2)
If the user agent does not satisfy this checkpoint, one or more groups of users with disabilities will find it difficult to access the Web. Satisfying this checkpoint will remove significant barriers to Web access for some people.
Priority 3 (P3)
If the user agent satisfies this checkpoint, one or more groups of users with disabilities will find it easier to access the Web.

Note: This information about checkpoint priorities is included for convenience only. For detailed information about conformance to "User Agent Accessibility Guidelines 1.0" [UAAG10], please refer to that document.

Guideline 1. Support input and output device-independence

Checkpoints: 1.1, 1.2, 1.3

Checkpoint definitions

1.1 Full keyboard access (P1) Checkpoint 1.1
  1. Ensure that the user can operate, through keyboard input alone, any user agent functionality available through the user interface.
Normative inclusions and exclusions
  1. This checkpoint excludes the requirements of checkpoint 1.2.
  2. Conformance detail: For both content and user agent

Note: For example, ensure that the user can interact with enabled elements, select content, navigate viewports, configure the user agent, access documentation, install the user agent, and operate user interface controls, all entirely through keyboard input.

User agents generally support at least three types of keyboard operation:

  1. Direct (e.g., keyboard shortcuts such a "F1" to open the help menu; see checkpoint 11.4 for single-key access requirements),
  2. Sequential (e.g., navigation through cascading menus), and
  3. Spatial (e.g., when the keyboard is used to move the pointing device in two-dimensional visual space to manipulate a bitmap image).

User agents should support direct or sequential keyboard operation for all functionalities. Furthermore, the user agent should satisfy this checkpoint by offering a combination of keyboard-operable user interface controls (e.g., keyboard operable print menus and settings) and direct keyboard shortcuts (e.g., to print the current page).

It is also possible to claim conformance to User Agent Accessibility Guidelines 1.0 [UAAG10] for full support through pointing device input and/or voice input. See the section on Input modality labels in UAAG 1.0.

Notes and rationale
  1. It is up to the user agent developer to decide which functionalities are best served by direct access, sequential access, and access through two-dimensional visual space. The UAAG 1.0 does not discourage a pointing device interface, but it does require redundancy through the keyboard. In most cases, developers can allow operation of the user agent without relying on motion through two-dimensional visual space; this includes text selection (a text caret may be used to establish the start and end of the selection), region selection (allow the user to describe the coordinates or position of the region, e.g., relative to the viewport), and drag-and-drop (allow the user to designate start and end points and then say "go").
  2. For instance, the user must be able to do the following through the keyboard alone (or pointing device alone or voice alone):
    • Select content and operate on it. For example, if the user can select rendered text with the mouse and make it the content of a new link by pushing a button, they also need to be able to do so through the keyboard and other supported devices. Other operations include cut, copy, and paste.
    • Set the focus on viewports and on enabled elements.
    • Install, configure, uninstall, and update the user agent software.
    • Use the graphical user interface menus. Some users may wish to use the graphical user interface even if they cannot use or do not wish to use the pointing device.
    • Fill out forms.
    • Access documentation.
  3. Suppose a user agent such as a Web browser does not allow complete operation through the keyboard alone. It is still possible to claim conformance for the combination of the user agent and a software component that performs the necessary functions.
Who benefits
  1. Users with blindness are most likely to benefit from direct access through the keyboard, including navigation of user interface controls; this is a logical navigation, not navigation in two-dimensional visual space.
  2. Users with physical disabilities are most likely to benefit from a combination of direct access and spatial access through the keyboard. For some users with physical disabilities, moving the pointing device using a physical mouse may be significantly more difficult than moving the pointing device with arrow keys, for example.
  3. This checkpoint will also benefit users of many other alternative input devices (which make use of the keyboard API) and also anyone without a mouse.
  4. While keyboard operation is expected to improve access for many users, operation by keyboard shortcuts alone may reduce accessibility (and usability) by requiring users to memorize a long list of shortcuts. Developers should provide mechanisms for contextual access to user agent functionalities (including, for example, keyboard-operable cascading menus, context-sensitive help, and keyboard operable configuration tabs) as well as direct access to those functionalities. See also checkpoint 11.5.

1.2 Activate event handlers (P1) Checkpoint 1.2
  1. Allow the user to activate, through keyboard input alone, all input device event handlers that are explicitly associated with the element designated by the content focus.
  2. In order to satisfy provision one of this checkpoint, the user must be able to activate as a group all event handlers of the same input device event type. For example, if there are 10 handlers associated with the onmousedown event type, the user must be able to activate the entire group of 10 through keyboard input alone, and must not be required to activate each handler separately.
Normative inclusions and exclusions
  1. Provision one of this checkpoint applies to handlers of any input device event type, including event types for keyboard, pointing device, and voice input.
  2. The user agent is not required to allow activation of event handlers associated with a given device (e.g., the pointing device) in any order other than what the device itself allows (e.g., a mouse down event followed by a mouse drag event followed by a mouse up event).
  3. The requirements for this checkpoint refer to any explicitly associated input device event handlers associated with an element, independent of the input modalities for which the user agent conforms. For example, suppose that an element has an explicitly associated handler for pointing device events. Even when the user agent only conforms for keyboard input (and does not conform for the pointing device, for example), this checkpoint requires the user agent to allow the user to activate that handler with the keyboard.
  4. This checkpoint is mutually exclusive of checkpoint 1.1 since the current checkpoint may be excluded from a conformance profile, unlike other keyboard operation requirements.
  5. Conformance profile labels: Events

Note: Refer to the checkpoints of guideline 9 for more information about focus requirements.

Notes and rationale
  1. For example, users without a pointing device need to be able to activate form controls and links (including the links in a client-side image map).
  2. Events triggered by a particular device generally follow a set pattern, and often in pairs: start/end, down/up, in/out. One would not expect a "key down" event for a given key to be followed by another "key down" event without an intervening "key up" event.
Who benefits
  1. Users with blindness or some users with a physical disability, and anyone without a pointing device.
Example techniques
  1. When using the "Document Object Model (DOM) Level 2 Events Specification" [DOM2EVENTS], activate an event handler as described in section 1.5:
    1. Create an event of the given type by calling DocumentEvent.createEvent, which takes an event type as parameter, then
    2. Dispatch this event using EventTarget.dispatchEvent.
  2. To preserve the expected order of events, provide a dynamically changing menu of available handlers. For example, an initial menu of handlers might only allow the user to trigger an onmousedown event. Once triggered, the menu would not allow onmousedown but would allow onmouseup and onmouseover.
  3. In some markup languages, it is possible (though somewhat nonsensical) for two actions to be assigned to the same input event type for a given element (e.g., one through an explicit event handler and one "intrinsic" to the element). In this case, offer the user a choice of which action to take.
  4. For example, in HTML 4 [HTML4], input device event handlers are described in section 18.2.3. They are: onclick, ondblclick, onmousedown, onmouseover, onmouseout, onfocus, onblur, onkeypress, onkeydown, and onkeyup.
  5. In "Document Object Model (DOM) Level 2 Events Specification" [DOM2EVENTS], focus and activation types are discussed in section 1.6.1. They are: DOMFocusIn, DOMFocusOut, and DOMActivate. These events are specified independent of a particular input device type.
  6. In "Document Object Model (DOM) Level 2 Events Specification" [DOM2EVENTS], mouse event types are discussed in section 1.6.2. They are: click, mousedown, mouseup, mouseover, mousemove and mouseout.
  7. The DOM Level 2 Events specification does not provide a key event module.
  8. Sequential navigation technique: Add each input device event handler to the navigation order (refer to checkpoint 9.3). Alert the user when the user has navigated to an event handler, and allow activation. For example, an link that also has onmouseover and onMouseOut event handlers defined, might generate three "stops" in the navigation order: one for the link and two for the event handlers. If this technique is used, allow configuration so that input device event handlers are not inserted in the navigation order.
  9. Query technique: Allow the user to query the element with content focus for a menu of input device event handlers.
  10. Descriptive information about handlers can allow assistive technologies to choose the most important functions for activation. This is possible in the Java Accessibility API [JAVAAPI], which provides an AccessibleAction Java interface. This interface provides a list of actions and descriptions that enable selective activation. See also checkpoint 6.3.
  11. Using MSAA [MSAA] on the Windows platform:
    • Retrieve the node in the document object that has current focus.
    • Call the IHTMLDocument4::fireEvent method on that node.
Related techniques
  1. See image map techniques.
References
  1. For information on how to register event handlers through the DOM, and dispatch events properly, refer to Section 1.3 Event listener registration in "Document Object Model (DOM) Level 2 Events Specification" [DOM2EVENTS].
  2. For example, section 16.5 of the SVG 1.0 Candidate Recommendation [SVG] specifies processing order for user interface events.

1.3 Provide text messages (P1) Checkpoint 1.3
  1. Ensure that every message (e.g., prompt, alert, or notification) that is a non-text element and is part of the user agent user interface has a text equivalent.

Note: For example, if the user is alerted of an event by an audio cue, a visually-rendered text equivalent in the status bar could satisfy this checkpoint. Per checkpoint 6.5, a text equivalent for each such message must be available through an API. See also checkpoint 6.6 for requirements for programmatic notification of changes to the user interface.

Notes and rationale
  1. User agents should use modality-specific messages in the user interface (e.g., graphical scroll bars, beeps, and flashes) as long as redundant mechanisms are available or possible. These redundant mechanisms will benefit all users, not just users with disabilities.
Who benefits
  1. Users with blindness, deafness, or who are hard of hearing. Mechanisms that are redundant to audio will benefit individuals who are deaf, hard of hearing, or operating the user agent in a noisy or silent environment where the use of sound is not practical.
Example techniques
  1. Render text messages on the status bar of the graphical user interface. Allow users to query the viewport for this status information (in addition to having access through graphical rendering).
  2. Make available information in a manner that allows other software to present it according to the user's preferences. For instance, if proportional scroll bars are used in the graphical interface to indicate the position of the viewport in content, make available this same information in text form. For instance, this will allow other software to render the proportion of content viewed as synthesized speech or as braille.
Doing more
  1. Allow configuration to render or not render status information (e.g., allow the user to hide the status bar).

Guideline 2. Ensure user access to all content

Checkpoints: 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 2.8, 2.9, 2.10

Checkpoint definitions

2.1 Render content according to specification (P1) Checkpoint 2.1
  1. Render content according to format specification (e.g., for a markup language or style sheet language).
Normative inclusions and exclusions
  1. Rendering requirements include format-defined interactions between author preferences and user preferences/capabilities (e.g., when to render the alt attribute in HTML, the rendering order of nested OBJECT elements in HTML, test attributes in SMIL, and the cascade in CSS2).
  2. When a rendering requirement of another specification contradicts a requirement of UAAG 1.0, the user agent may disregard the rendering requirement of the other specification and still satisfy this checkpoint; see the section on the relation of User Agent Accessibility Guidelines 1.0 to general software design guidelines and other specifications for more information.
  3. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance profiles for more information.
  4. This checkpoint excludes the requirements of checkpoint 2.6.

Note: If a conforming user agent does not render a content type, it should allow the user to choose a way to handle that content (e.g., by launching another application or by saving it to disk).

Notes and rationale
  1. Provision two of the checkpoint only applies when the rendering requirement of another specification contradicts the requirements of the current document; no exemption is granted if the other specification is consistent with or silent about a requirement made by the current document.
Who benefits
  1. Users with disabilities when specifications include features that promote accessibility (e.g., scalable graphics benefit users with low vision, style sheets allow users to override author and user style sheets).
Example techniques
  1. Provide access to attribute values (one at a time, not as a group). For instance, allow the user to select an element and read values for all attributes set for that element. For many attributes, this type of inspection should be significantly more usable than a view of the text source.
  2. When content changes dynamically (e.g., due to embedded scripts or automatic content retrieval), users need to have access to the content before and after the change.
  3. Make available information about abbreviation and acronym expansions. For instance, in HTML, look for abbreviations specified by the ABBR and ACRONYM elements. The expansion may be given with the title attribute (refer to the Web Content Accessibility Guidelines 1.0 [WCAG10], checkpoint 4.2). To provide expansion information, user agents may:
    • Allow the user to configure that the expansions be used in place of the abbreviations.
    • Provide a list of all abbreviations in the document, with their expansions (a generated glossary of sorts).
    • Generate a link from an abbreviation to its expansion.
    • Allow the user to query the expansion of a selected or input abbreviation.
    • If an acronym has no expansion in one location, look for another occurrence in content that does. User agents may also look for possible expansions (e.g., in parentheses) in surrounding context, though that is a less reliable technique.
Related techniques
  1. See the sections on access to content, link techniques, table techniques, frame techniques, and form techniques.
Doing more
  1. If the requirements of the current document contradict the rendering requirements of another specification, the user agent may offer a configuration to allow conformance to one or the other specification.
References
  1. Sections 10.4 ("Client Error 4xx") and 10.5 ("Server Error 5xx") of the HTTP/1.1 specification [RFC2616] state that user agents should have the following behavior in case of these error conditions:

    Except when responding to a HEAD request, the server SHOULD include an entity containing an explanation of the error situation, and whether it is a temporary or permanent condition. These status codes are applicable to any request method. User agents SHOULD display any included entity to the user.


2.2 Provide text view (P1) Checkpoint 2.2
  1. For content authored in text formats, provide a view of the text source.
Normative inclusions and exclusions
  1. For the purposes of this checkpoint, a text format is:
    • any media object given an Internet media type of "text" (e.g., "text/plain", "text/html", or "text/*") as defined in RFC 2046 [RFC2046], section 4.1, or
    • any media object identified by Internet media type to be an XML document (as defined in [XML], section 2) or SGML application. Refer, for example, to Internet media types defined in "XML Media Types" [RFC3023].
  2. The user agent is only required to satisfy this checkpoint for text formats that are part of a conformance claim; see the section on conformance profiles for more information. However, user agents should provide a text view for all implemented text formats.
Notes and rationale
  1. In general, user agent developers should not rely on a "source view" to convey information to users, most of whom are not familiar with markup languages. A source view is still important as a "last resort" to some users as content might not otherwise be accessible at all.
Who benefits
  1. Users with blindness, low vision, deafness, hard of hearing, and any user who requires the text source to understand the content.
Example techniques
  1. Make the text view useful. For instance, enable links (i.e., URIs), allowing searching and other navigation within the view.
  2. A source view is an easily-implementable view that will help users inspect some types of content, such as style sheet fragments or scripts. This does not mean, however, that a source view of style sheets is the best user interface for reading or changing style sheets.
Doing more
  1. In the absence of authoritative Internet media type information to the contrary, provide a text view of any media object identified as XML or SGML by a DOCTYPE indication conforming to the rules of those formats. User agents receive media objects in many ways. The HTTP protocol is somewhat reliable as regards providing Internet media type information for the data so delivered. The file: and ftp: URI schemes, on the other hand, do not provide this metadata. In cases like these, using the built-in markings of XML and SGML objects is appropriate and should be expected.

2.3 Render conditional content (P1) Checkpoint 2.3
  1. Allow configuration to provide access to each piece of unrendered conditional content "C".
  2. When a specification does not explain how to provide access to this content, do so as follows:
Sufficient techniques
  1. To satisfy provision one of this checkpoint, the configuration may be a switch that, for all content, turns on or off the access mechanisms described in provision two.
  2. To satisfy provision two of this checkpoint, the user agent may provide access on a per-element basis (e.g., by allowing the user to query individual elements) or for all elements (e.g., by offering a configuration to render conditional content all the time).
  3. To satisfy the requirement of provision two of this checkpoint to allow the user to view the content associated with each placeholder, the user agent may either render the associated content in a separate viewport or in place of the placeholder.
Normative inclusions and exclusions
  1. For the placeholder requirement of provision two of this checkpoint, a request to view the original content associated with a placeholder is considered an explicit user request to render that content.
  2. The user agent is not required to include placeholders in the document object. A placeholder that is part of the document object should conform to the Web Content Accessibility Guidelines 1.0 [WCAG10]. If a placeholder is not part of the document object, it is part of the user interface only (and subject, for example, to checkpoint 1.3).
  3. Conformance detail: For all content

Note: For instance, an HTML user agent might allow users to query each element for access to conditional content supplied for the alt, title, and longdesc attributes. Or, the user agent might allow configuration so that the value of the alt attribute is rendered in place of all IMG elements (while other conditional content might be made available through another mechanism).

Notes and rationale
  1. There may be more than one piece of conditional content associated with another piece of content (e.g., multiple captions tracks associated with the visual track of a presentation).
  2. Note that the alert requirement of this checkpoint is per-element. A single resource-level alert (e.g., "there is conditional content somewhere here") does not satisfy the checkpoint, but may be part of a solution for satisfying this checkpoint. For example, the user agent might indicate the presence of conditional content "somewhere" with menu in the toolbar. The menu items could provide both per-element alert and access to the content (e.g., by opening a viewport with the conditional content rendered).
Who benefits
  1. Any user for whom the author has provided conditional content for accessibility purposes. This includes: text equivalents for users with blindness or low vision, or users who are deaf-blind, and captions, for users who with deafness or who are hard of hearing.
Example techniques
  1. Allow users to choose more than one piece of conditional content at a given time. For instance, users with low vision may want to view images (even imperfectly) but require a text equivalent for the image; the text may be rendered with a large font or as synthesized speech.
  2. In HTML 4 [HTML4], conditional content mechanisms include the following:
  3. Allow the user to configure how the user agent renders a long description (e.g., longdesc in HTML 4 [HTML4]). Some possibilities include:
    1. Render the long description in a separate view.
    2. Render the long description in place of the associated element.
    3. Do not render the long description, but allow the user to query whether an element has an associated long description (e.g., with a context-sensitive menu) and provide access to it.
    4. Use an icon (with a text equivalent) to indicate the presence of a long description.
    5. Use an audio cue to indicate the presence of a long description when the user navigates to the element.
  4. For an object (e.g., an image) with an author-specified geometry that the user agent does not render, allow the user to configure how the conditional content should be rendered. For example, within the specified geometry, or by ignoring the specified geometry altogether.
  5. For multimedia presentations with several alternative tracks, ensure access to all tracks and allow the user to select individual tracks. (As an example, the QuickTime player [QUICKTIME] allows users to turn on and off any number of tracks separately.) For example, construct a list of all available tracks from short descriptions provided by the author (e.g., through the title attribute).
  6. For multimedia presentations with several alternative tracks, allow users to choose tracks based on natural language preferences. SMIL 1.0 [SMIL] allows users to specify captions in different natural languages. By setting language preferences in the SMIL player (e.g., the G2 player [G2]), users may access captions (or audio) in different languages. Allow users to specify different languages for different content types (e.g., English audio and Spanish captions).
  7. If a multimedia presentation has several captions (or subtitles) available, allow the user to choose from among them. Captions might differ, for example, in level of detail, reading level or natural language. Multilingual audiences may wish to have captions in different natural languages on the screen at the same time. Users may wish to use both captions and audio descriptions concurrently as well.
  8. Make apparent through the user agent user interface which audio tracks are meant to be played separately (e.g., by allowing the user to select each one independently from a menu).
  9. Section 7.8.1 of SMIL 2.0 [SMIL20] defines the readIndex attribute, which specifies the position of the current element in the order in which values of the longdesc, title, and alt attributes are to be read aloud.
Related techniques
  1. See the section on access to content.
Doing more
  1. If the user agent satisfies the checkpoint by implementing 1b (placeholders), allow the user to toggle back and forth between a placeholder and the original author-supplied content. Some users with a cognitive disability may find it difficult to access content after turning on rendering of too many images (even when those images were turned on one by one). A sample technique is to allow the user to designate a placeholder and request to view the associated content in a separate viewport (e.g., through a context menu), leaving the placeholder in context. Allow the user to close the new viewport manually.
  2. Make information available with different levels of detail. For example, for a voice browser, offer two options for HTML IMG elements:
    1. Speak only alt text by default, but allow the user to hear longdesc text on an image by image basis.
    2. Speak alt text and longdesc for all images.
  3. Allow the user to configure different natural language preferences for different types of conditional content (e.g., captions and audio descriptions). Users with disabilities may need to choose the language they are most familiar with in order to understand a presentation for which supplementary tracks are not all available in all desired languages. In addition, some users may prefer to hear the program audio in its original language while reading captions in another, fulfilling the function of subtitles or to improve foreign language comprehension. In classrooms, teachers may wish to configure the language of various multimedia elements to achieve specific educational goals.

    How the user selects preferred natural language for captions in RealPlayer D

    This image shows how users select a natural language preference in the RealPlayer. This setting, in conjunction with language markup in the presentation, determines what content is rendered.


2.4 Allow time-independent interaction (P1) Checkpoint 2.4
  1. For rendered content where user input is only possible within a finite time interval controlled by the user agent, allow configuration to provide a view where user interaction is time-independent.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by pausing processing automatically to allow for user input, and resuming processing on explicit user request. When using this technique, pause at the end of each time interval where user input is possible. In the paused state:
    • Alert the user that the rendered content has been paused (e.g., highlight the pause button in a multimedia player's control panel).
    • Highlight which enabled elements are time-sensitive.
    • Allow the user to interact with the enabled elements.
    • Allow the user to resume on explicit user request (e.g., by pressing the play button in a multimedia player's control panel; see also checkpoint 4.5).
  2. The user agent may satisfy this checkpoint by generating a time-independent (or, "static") view, based on the original content, that offers the user the same opportunities for interaction. The static view should reflect the structure and flow of the original time-sensitive presentation; orientation cues will help users understand the context for various interaction opportunities.
Normative inclusions and exclusions
  1. When satisfying this checkpoint for a real-time presentation, the user agent may discard packets that continue to arrive after the construction of the time-independent view (e.g., when paused or after the construction of a static view).
  2. This checkpoint does not apply when the user agent cannot recognize the time interval in the presentation format, or when the user agent cannot control the timing (e.g., because it is controlled by the server).

Note: If the user agent satisfies this checkpoint by pausing automatically, it may be necessary to pause more than once when there are multiple opportunities for time-sensitive user interaction. When pausing, pause synchronized content as well (whether rendered in the same or different viewports) per checkpoint 2.6. In SMIL 1.0 [SMIL], for example, the begin, end, and dur attributes synchronize presentation components. See also checkpoint 3.5, which involves client-driven content retrieval.

Notes and rationale
  1. The user agent could satisfy this checkpoint by allowing the user to step through an entire presentation manually (as one might advance frame by frame through a movie). However, this is likely to be tedious and lead to information loss, so the user agent should preserve as much of the flow and order of the original presentation as possible.
  2. The requirement to pause at the end (rather than at the beginning) of a time-interval is to allow the user to review content that may change during the elapse of this time.
  3. The configuration option is important because techniques used to satisfy this checkpoint may lead to information loss for some types of content (e.g., highly interactive real-time presentations).
  4. When different streams of time-sensitive content are not synchronized (and rendered in the same or different viewports), the user agent is not required to pause the pieces all at once. The assumption is that both streams of content will be available at another time.
Who benefits
  1. Some users with a physical disability who may not have the time to interact with the content, and users with serial access to content or who navigate sequentially.
Example techniques
  1. Some HTML user agents recognize time intervals specified through the META element, although this usage is not defined in HTML 4 [HTML4].
  2. Render time-dependent links as a static list that occupies the same screen real estate; authors may create such documents in SMIL 1.0 [SMIL]. Include temporal context in the list of links. For example, provide the time at which the link appeared along with a way to easily jump to that portion of the presentation.
  3. For a presentation that is not "live," allow the user to choose from a menu of available time-sensitive links (essentially making them time-independent).
Doing more
  1. Provide a view where time intervals are lengthened, but not infinitely (e.g., allow the user to multiple time intervals by 3, 5, and 10). Or, allow the user to add extra time (e.g., 10 seconds) to each time interval.
  2. Allow the user to view a list of all media elements or links of the presentations sorted by start or end time or alphabetically.
  3. Alert the user whenever pausing the user agent may lead to packet loss.
References
  1. Refer to section 4.2.4 of SMIL 1.0 [SMIL] for information about the SMIL time model.

2.5 Make captions, transcripts, audio descriptions available (P1) Checkpoint 2.5
  1. Allow configuration or control to render text transcripts, collated text transcripts, captions, and audio descriptions in content at the same time as the associated audio tracks and visual tracks.
Normative inclusions and exclusions
  1. Conformance profile labels: Video, Audio
  2. Conformance detail: For all content
Notes and rationale
  1. Users may wish to a read a transcript at the same time as a related visual or audio track and pause the visual or audio track while reading; see checkpoint 4.5.
Who benefits
  1. Users with blindness or low vision (audio descriptions and text captions) and users with deafness or who are hard of hearing.
Example techniques
  1. Allow users to turn on and off audio descriptions and captions.
  2. For the purpose of applying this clause, SMIL 1.0 [SMIL] user agents should recognize as captions any media object whose reference from SMIL is guarded by the system-captions test attribute.
  3. SMIL user agents should allow users to configure whether they want to view captions, and this user interface switch should be bound to the system-captions test attribute. Users should be able to indicate a preference for receiving available audio descriptions. Note: SMIL 1.0 [SMIL] does not include a mechanism analogous to system-captions for audio descriptions, though [SMIL20] does, called systemAudioDesc.
  4. Another SMIL 1.0 test attribute, system-overdub-or-captions, allows users to choose between subtitles and overdubs in multilingual presentations. User agents should not interpret a value of caption for this test attribute as meaning that the user prefers accessibility captions; that is the purpose of the system-captions test attribute. When subtitles and accessibility captions are both available, users who are deaf may prefer to view captions, as they generally contain information not in subtitles, including information on music, sound effects, and who is speaking.
  5. User agents that play QuickTime movies should allow the user to turn on and off the different tracks embedded in the movie. Authors may use these alternative tracks to provide content for accessibility purposes. The Apple QuickTime player provides this feature through the menu item "Enable Tracks."
  6. User agents that play Microsoft Windows Media Object presentations should provide support for Synchronized Accessible Media Interchange (SAMI [SAMI]), a protocol for creating and displaying captions) and should allow users to configure how captions are viewed. In addition, user agents that play Microsoft Windows Media Object presentations should allow users to turn on and off other conditional content, including audio description and alternative visual tracks.
References
  1. Developers implementing SMIL 1.0 [SMIL] should consult "Accessibility Features of SMIL" [SMIL-ACCESS].

2.6 Respect synchronization cues (P1) Checkpoint 2.6
  1. Respect synchronization cues (e.g., in markup) during rendering.
Normative inclusions and exclusions
  1. This checkpoint is mutually exclusive of checkpoint 2.1 since it may be excluded from a conformance profile.
  2. Conformance profile labels: Video, Audio
Notes and rationale
  1. The term "synchronization cues" refers to pieces of information that may affect synchronization, such as the size and expected duration of tracks and their segments, the type of element and how much those elements can be sped up or slowed down (both from technological and intelligibility standpoints).
  2. Captions and audio descriptions may not make sense unless rendered synchronously with related video or audio content. For instance, if someone with a hearing disability is watching a video presentation and reading associated captions, the captions should be synchronized with the audio so that the individual can use any residual hearing. For audio descriptions, it is crucial that an audio track and an audio description track be synchronized to avoid having them both play at once, which would reduce the clarity of the presentation.
Who benefits
  1. Users with deafness or who are hard of hearing (e.g., for audio descriptions and audio tracks), and some users with a cognitive disability.
Example techniques
  1. For synchronization in SMIL 2.0 [SMIL20], refer to section 10, the timing and synchronization module.
  2. The idea of "sensible time-coordination" of components in the definition of synchronize centers on the idea of simultaneity of presentation, but also encompasses strategies for handling deviations from simultaneity resulting from a variety of causes. Consider how deviations might be handled for captions for a multimedia presentation such as a movie clip. Captions consist of a text equivalent of the audio track that is synchronized with the visual track. Typically, a segment of the captions appears visually near the video for several seconds while the person reads the text. As the visual track continues, a new segment of the captions is presented. However, a problem arises if the captions are longer than can fit in the display space. This can be particularly difficult if due to a visual disability, the font size has been enlarged, thus reducing the amount of rendered caption text that can be presented. The user agent needs to respond sensibly to such problems, for example by ensuring that the user has the opportunity to navigate (e.g., scroll down or page down) through the caption segment before proceeding with the next segment of the visual track.
  3. Developers of user agents need to determine how they will handle other synchronization challenges, such as:
    1. Under what circumstances will the presentation automatically pause? Some circumstances where this might occur include:
      • the segment of rendered caption text is more than can fit on the visual display
      • the user wishes more time to read captions or the collated text transcript
      • the audio description is of longer duration than the natural pause in the audio.
    2. Once the presentation has paused, then under what circumstances will it resume (e.g., only when the user signals it to resume, or based on a predefined pause length)?
    3. If the user agent allows the user to jump to a location in a presentation by activating a link, then how will related tracks behave? Will they jump as well? Will the user be able to return to a previous location or undo the action?

2.7 Repair missing content (P2) Checkpoint 2.7
  1. Allow configuration to generate repair text when the user agent recognizes that the author has not provided conditional content required by the format specification.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by basing the repair text on any of the following available sources of information: URI reference (as defined in [RFC2396], section 4), content type, or element type. Note, however, that additional information that would enable more helpful repair might be available but not "near" the missing conditional content. For instance, instead of generating repair text on a simple URI reference, the user agent might look for helpful information near a different instance of the URI reference in the same document object, or might retrieve useful information (e.g., a title) from the resource designated by the URI reference.
Normative inclusions and exclusions
  1. Conformance detail: For all content

Note: Some markup languages (such as HTML 4 [HTML4] and SMIL 1.0 [SMIL] require the author to provide conditional content for some elements (e.g., the alt attribute on the IMG element).

Notes and rationale
  1. Following are some examples of conditional content that is required by format specification:
    • In HTML 4 [HTML4], the alt attribute is required for the IMG and AREA elements (for validation). (In SMIL 1.0 [SMIL], on the other hand, alt is not required on media objects.)
    • Whatever the format, text equivalents for non-text content are required by the Web Content Accessibility Guidelines 1.0 [WCAG10].
  2. Conditional content may come from markup, or even inside images (e.g., refer to "Describing and retrieving photos using RDF and HTTP" [PHOTO-RDF]).
Who benefits
  1. Users with blindness or low vision.
Example techniques
  1. When HTTP is used, HTTP headers provide information about the URI of the Web resource ("Content-Location") and its type ("Content-Type"). Refer to the HTTP/1.1 specification [RFC2616], sections 14.14 and 14.17, respectively. Refer to "Uniform Resource Identifiers (URI): Generic Syntax" ([RFC2396], section 4) for information about URI references, as well as the HTTP/1.1 specification [RFC2616], section 3.2.1.
  2. An image or another piece of content may appear several times in content. If one instance has associated conditional content but others do not, reuse what the author did provide.
  3. Repair content may be part of another piece of content. For instance, some image formats allow authors to store metadata there; refer to "Describing and retrieving photos using RDF and HTTP" [PHOTO-RDF].
Related techniques
  1. See content repair techniques, and cell header repair strategies.
Doing more
  1. When configured per provision one of this checkpoint, inform the user (e.g., in the generated text itself) that this content was not provided by the author.
  2. Use heuristics based on the specification format. For instance, if the alt attribute is missing on the IMG element in HTML, but the title attribute is present, base the repair content on the title.
References
  1. The "Altifier Tool" [ALTIFIER] illustrates smart techniques for generating text equivalents (e.g., for images) when the author has not specified any.
  2. Additional repair techniques may be available from W3C's Evaluation and Repair Tools Working Group.

2.8 No repair text (P3) Checkpoint 2.8
  1. Allow at least two configurations for when the user agent recognizes that conditional content required by the format specification is present but empty content:
Normative inclusions and exclusions
  1. Conformance detail: For all content

Note: In some authoring scenarios, empty content (e.g., alt="" in HTML) may make an appropriate text equivalent, such as when non-text content has no other function than pure decoration, or when an image is part of a "mosaic" of several images and does not make sense out of the mosaic. Refer to the Web Content Accessibility Guidelines 1.0 [WCAG10] for more information about text equivalents.

Notes and rationale
  1. User agents should render nothing in this case because the author may specify an empty text equivalent for content that has no function in the page other than as decoration.
Who benefits
  1. Users with blindness or low vision.
Example techniques
  1. The user agent should not render generic labels such as "[INLINE]" or "[GRAPHIC]" for empty conditional content (unless configured to do so).
  2. If no captioning information is available and captioning is turned on, render "No captioning information available" in the captioning region of the viewport (unless configured not to generate repair content).
Doing more
  1. Labels (e.g., "[INLINE]" or "[GRAPHIC]") may be useful in some situations, so the user agent may allow configuration to render "No author text" (or similar) instead of empty conditional content.

2.9 Render conditional content automatically (P3) Checkpoint 2.9
  1. Allow configuration to render all conditional content automatically.
  2. As part of satisfying provision one of this checkpoint, provide access according to specification, or where unspecified, by applying one of the techniques 1a, 2a, or 1b defined in provision two of checkpoint 2.3.
Sufficient techniques
  1. The user agent may satisfy provision one of this checkpoint through multiple configurations (e.g., a first configuration to render one type of conditional content automatically and a second to render another type).
Normative inclusions and exclusions
  1. The user agent is not required to render all conditional content at the same time in a single viewport.
  2. Conformance detail: For all content

Note: For instance, an HTML user agent might allow configuration so that the value of the alt attribute is rendered in place of all IMG elements (while other conditional content might be made available through another mechanism).

Who benefits
  1. Users who have difficulties with navigation and manual access to content, including some users with a physical disability and users with blindness or low vision.
Example techniques
  1. Provide a "conditional content view," where all content that is not rendered by default is rendered in place of associated content. For example, Amaya [AMAYA] offers a "Show alternate" view that accomplishes this. Note, however, cases where an element has more than one piece of associated conditional content. For long conditional content, instead of rendering in place, link to the content.

2.10 Don't render text in unsupported writing systems (P3) Checkpoint 2.10
  1. For graphical user agents, allow configuration not to render text in unsupported scripts (i.e., writing systems) when that text would otherwise be rendered.
  2. When configured per provision one of this checkpoint, indicate to the user in context that author-supplied content has not been rendered due to lack of support for a writing system.
Normative inclusions and exclusions
  1. This checkpoint does not require the user agent to allow different configurations for different writing systems.

Note: The primary purpose of this checkpoint is to benefit users with serial access to content or who navigate sequentially, allowing them to skip portions of content that would be unusable if rendered graphically as "garbage."

Notes and rationale
  1. A script is a means of supporting the visual rendering of content in a particular natural language. So, for user agents that render content visually, a user agent might not recognize "the Cyrillic script," which would mean that it would not support the visual rendering of Russian, Ukrainian, and other languages that employ Cyrillic when written.
  2. There may be cases when a conforming user agent supports a natural language but a speech synthesizer does not, or vice versa.
Who benefits
  1. Users with serial access to content or who navigate sequentially.
Example techniques
  1. Use a text substitute or accessible graphical icon to indicate that content in a particular language has not been rendered. For instance, a user agent that does not support Korean (e.g., does not have the appropriate fonts or voice set) should allow configuration to announce the language change with the message "Unsupported language — unable to render" (e.g., when the language itself is not recognized) or "Korean not supported — unable to render" (e.g., when the language is recognized by the user agent does not have resources to render it). The user should also be able to choose no alert of language changes. Rendering could involve speaking in the designated natural language in the case of a voice browser or screen reader. If the natural language is not supported, the language change alert could be spoken in the default language by a screen reader or voice browser.
  2. A user agent may not be able to render all characters in a document meaningfully, for instance, because the user agent lacks a suitable font. For instance, section 5.4 of HTML 4 [HTML4] recommends the following for undisplayable characters:
    1. Adopt a clearly visible (or audible), but unobtrusive mechanism to alert the user of missing resources.
    2. If missing characters are presented using their numeric representation, use the hexadecimal (not decimal) form since this is the form used in character set standards.
  3. When HTTP is used, HTTP headers provide information about content encoding content language ("Content-Language"). Refer to the HTTP/1.1 specification [RFC2616], section 14.12.
  4. CSS2's attribute selector may be used with the HTML lang or XML xml:lang attributes to control rendering based on recognized natural language information. Refer also to the :lang pseudo-class ([CSS2], section 5.11.4).
Related techniques
  1. See techniques for generated content, which may be used to insert text to indicate a language change.
  2. See content repair techniques and accessibility and internationalization techniques.
  3. See techniques for synthesized speech.
Doing more
  1. The UAWG recognizes that the intent of this checkpoint -- to reduce confusion and save time for the user -- applies to text rendered as speech or braille as well, but those requirements are not part of UAAG 1.0, in part due to lack of implementation experience.
References
  1. For information on language codes, refer to "Codes for the representation of names of languages" [ISO639].
  2. Refer to "Character Model for the World Wide Web" [CHARMOD]. It contains basic definitions and models, specifications to be used by other specifications or directly by implementations, and explanatory material. In particular, this document addresses early uniform normalization, string identity matching, string indexing, and conventions for URIs.

Guideline 3. Allow configuration not to render some content that may reduce accessibility

Checkpoints: 3.1, 3.2, 3.3, 3.4, 3.5, 3.6

In addition to the techniques below, refer also to the section on user control of style.

Checkpoint definitions

3.1 Toggle background images (P1) Checkpoint 3.1
  1. Allow configuration not to render background image content.
Sufficient techniques
  1. The user agent may satisfy this checkpoint with a configuration to not render any images, including background images. However, user agents should satisfy this checkpoint by allowing users to turn off background images alone, independent of other types of images in content.
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented image specifications; see the section on conformance profiles.
  2. When configured not to render background images, the user agent is not required to retrieve them until the user requests them explicitly. When background images are not rendered, user agents should render a solid background color instead; see checkpoint 4.3 for information about text colors.
  3. This checkpoint only requires control of background images for "two-layered" renderings, where the background is considered the first layer and everything rendered above it is considered the second layer.
  4. Conformance profile labels: Image

Note: When background images are not rendered, they are considered conditional content. See checkpoint 2.3 for information about providing access to conditional content.

Notes and rationale
  1. This checkpoint does not address issues of multi-layered renderings and does not require the user agent to change background rendering for multi-layer renderings (refer, for example, to the z-index property in Cascading Style Sheets, level 2 ([CSS2], section 9.9.1).
Who benefits
  1. Some users with a cognitive disability or color deficiencies who may find it difficult or impossible to read superimposed text or understand other superimposed content.
Example techniques
  1. If background images are turned off, make available to the user associated conditional content.
  2. In CSS, background images may be turned on/off with the background and background-image properties ([CSS2], section 14.2.1).
Doing more
  1. Allow control of image depth in multi-layer presentations.

3.2 Toggle audio, video, animated images (P1) Checkpoint 3.2
  1. Allow configuration not to render audio, video, or animated image content, except on explicit user request.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by making video and animated images invisible and audio silent, but this technique is not recommended.
Normative inclusions and exclusions
  1. This configuration is required for content rendered without any user interaction (including content rendered on load or as the result of a script), as well as content rendered as the result of user interaction that is not an explicit user request (e.g., when the user activates a link).
  2. This checkpoint must be satisfied for all implemented audio, video, and animated image specifications; see the section on conformance profiles.
  3. When configured not to render audio, video, or animated images except on explicit user request, the user agent is not required to retrieve them until the user requests them explicitly.
  4. Conformance profile labels: Animation, Video, Audio

Note: See guideline 4 for additional requirements related to the control of rendered audio, video, and animated images. When these content types are not rendered, they are considered conditional content. See checkpoint 2.3 for information about providing access to conditional content.

Who benefits
  1. Some users with a cognitive disability, for whom an excess of visual information (and in particular animated information) might make it impossible to understand parts of content. Also, audio rendered automatically on load may interfere with speech synthesizers.
Example techniques:
  1. For user agents that hand off content to different rendering engines, the configuration should cause the content not to be handed off, and instead a placeholder rendered.
  2. The "silent" or "invisible" solution for satisfying this checkpoint (e.g., by implementing the visibility property defined in section 11.2 of CSS 2 [CSS2]) is not recommended. This solution means that the content is processed, though not rendered, and processing may cause undesirable side effects such as firing events. Or, processing may interfere with the processing of other content (e.g., silent audio may interfere with other sources of sound such as the output of a speech synthesizer). This technique should be deployed with caution.
  3. As a placeholder for an animated image, render a motionless image built from the first frame of the animated image.

3.3 Toggle animated or blinking text (P1) Checkpoint 3.3
  1. Allow configuration to render animated or blinking text content as motionless, unblinking text. Blinking text is text whose visual rendering alternates between visible and invisible, at any rate of change.
Sufficient techniques
  1. In this configuration, the user must still have access to the same text content, but the user agent may render it in a separate viewport (e.g., for large amounts of streaming text).
  2. The user agent may satisfy this checkpoint by always rendering animated or blinking text as motionless, unblinking text.
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented specifications that support blinking; see the section on conformance profiles.
  2. This checkpoint does not apply for blinking and animation effects caused by mechanisms that the user agent cannot recognize.
  3. Checkpoint 4.3 addresses user control of blinking effects caused by rapid color changes.
  4. Conformance profile labels: VisualText

Note: Animation (a rendering effect) differs from streaming (a delivery mechanism). Streaming content might be rendered as an animation (e.g., an animated stock ticker or vertically scrolling text) or as static text (e.g., movie subtitles, which are rendered for a limited time, but do not give the impression of movement).

Notes and rationale
  1. The definition of blinking text is based on the CSS2 definition of the blink value; refer to [CSS2], section 16.3.1.
Who benefits
  1. Users with photosensitive epilepsy (for whom flashing content may trigger seizures) and users with some cognitive disorders (for whom the distraction may make the content unusable). Blinking text can also affect screen reader users, since screen readers (in conjunction with speech synthesizers or braille displays) may re-render the text every time it blinks.
  2. Configuration is preferred as some users may benefit from blinking effects (e.g., users who are deaf or hard of hearing). However, the priority of this checkpoint was assigned on the basis of requirements unrelated to this benefit.
Example techniques
  1. The user agent may render the motionless text in a number of ways. Inline is preferred, but for extremely long text, it may be better to render the text in another viewport, easily reachable from the user's browsing context.
  2. Allow the user to turn off animated or blinking text through the user agent user interface (e.g., by pressing the Escape key to stop animations).
  3. Some sources of blinking and moving text are:
    • The BLINK element in HTML. The BLINK element is not defined by a W3C specification.
    • The MARQUEE element in HTML. The MARQUEE element is not defined by a W3C specification.
    • The blink value of the text-decoration property in CSS ([CSS2], section 16.3.1).
    • In JavaScript, to control the start and speed of scrolling for a MARQUEE element:
      • document.all.myBanner.start();
      • document.all.myBanner.scrollDelay = 100

3.4 Toggle scripts (P1) Checkpoint 3.4
  1. Allow configuration not to execute any executable content (e.g., scripts and applets).
Normative inclusions and exclusions
  1. This checkpoint does not apply to plug-ins and other programs that are not part of content.

Note: Scripts and applets may provide very useful functionality, not all of which causes accessibility problems. Developers should not consider that the user's ability to turn off scripts is an effective way to improve content accessibility; turning off scripts means losing the benefits they offer. Instead, developers should provide users with finer control over user agent or content behavior known to raise accessibility barriers. The user should only have to turn off scripts as a last resort.

Notes and rationale
  1. Executable content includes scripts, applets, and ActiveX controls. This checkpoint does not apply to plug-ins; they are not part of content.
  2. Executable content includes those that run "on load" (e.g., when a document loads into a viewport) and when other events occur (e.g., user interface events).
  3. Where possible, authors should encode knowledge in a declarative manner (i.e., through static definitions and expressions) rather than in scripts. Knowledge and behaviors embedded in scripts can be difficult or impossible to extract, which means that user agents are less likely to be able to offer control by the user over the script's effect. For instance, with SVG animation (see chapter 19 of SVG 1.0 [SVG]), one can create animation effects in a declarative manner, using recognizable elements and attributes.
Who benefits
  1. Some users with photosensitive epilepsy; flickering or flashing, particularly in the 4 to 59 flashes per second (hertz) range, may trigger seizures. Peak sensitivity to flickering or flashing occurs at 20 hertz. Some executable content can cause the screen to flicker.
Example techniques
  1. Some user agents allow users to turn off scripts in the "Security" part of the user interface. Since some users seeking accessibility features may not think to look there, include the on/off switch in an accessibility part of the user interface as well. Also, include a "How to turn off scripts" entry in the documentation index.
  2. Allow users to turn on and off, independently, support for different scripting languages. Note, however, that global configuration for all executable content is likely to be more convenient for some users.
  3. Configuration of support for executable content should be decoupled from other user agent features. For instance, the user should not lose style sheet capabilities when executable content is turned off, or the inverse.
Related techniques
  1. See the section on script techniques.
Doing more
  1. When support for scripts is turned on, and when the user agent recognizes that there are script alternatives available (e.g., NOSCRIPT in HTML), alert the user to the presence of the alternative (and make it easily available). If a user cannot access the script content, the alert will raise the user's awareness of the alternative, which may be more accessible.
  2. While this checkpoint only requires an on/off configuration switch, user agents should allow finer control over executable content. For instance, in addition to the switch, allow users to turn off just input device event handlers, or to turn on and off scripts in a given scripting language only.

3.5 Toggle automatic content retrieval (P1) Checkpoint 3.5
  1. Allow configuration so that the user agent only retrieves content on explicit user request.
Normative inclusions and exclusions
  1. When the user chooses not to retrieve (fresh) content, the user agent may ignore that content; buffering is not required.
  2. This checkpoint only applies when the user agent (not the server) automatically initiates the request for fresh content. However, the user agent is not required to satisfy this checkpoint for "client-side redirects," i.e., author-specified instructions that a piece of content is temporary and intermediate, and is replaced by content that results from a second request.

Note: For example, if the user agent supports automatic content retrieval, to ensure that the user does not become disoriented by sudden automatic changes, allow configurations such as "Never retrieve content automatically" and "Require confirmation before content retrieval."

Notes and rationale
  1. According to section 7.4.4 of HTML 4 [HTML4], the http-equiv attribute of the META element is meant for servers, not clients. The specification says that "HTTP servers use this attribute to gather information for HTTP response message headers." However, many deployed user agents incorrectly use this information for content retrieval or client-side redirects. For this reason, we recommend that authors who wish to create a redirect do so by configuring the server through other means. This checkpoint does not cover the case of client-side redirects.
  2. Some HTML authors use the META element http-equiv="refresh" and the same URI, which has the effect of causing the user agent to retrieve (possibly new) content at regular intervals. This checkpoint does cover this case.
Who benefits
  1. Some users with a cognitive disability, users with blindness or low vision, and any user who may be disoriented (or simply annoyed) by automatically changing content.
Example techniques
  1. Alert the user that suppressing the retrieval may lead to loss of information (e.g., packet loss).
Doing more
  1. When configured not to retrieve content automatically, alert the user of the frequency of retrievals specified in content, and allow the user to retrieve fresh content manually (e.g., by following a link or confirming a prompt).
  2. Allow users to specify their own retrieval frequency.
  3. Allow at least one configuration for low-frequency retrieval (e.g., every 10 minutes).
  4. Retrieve new content without displaying it automatically. Allow the user to view the differences (e.g., by highlighting or filtering) between the currently rendered content and the new content (including no differences).
  5. Provide a configuration so that when the user navigates "back" through the user agent history to a page with a client-side redirect, the user agent does not re-execute the client-side redirect.
References
  1. Refer to the HTTP/1.1 specification [RFC2616] for information about redirects.

3.6 Toggle images (P2) Checkpoint 3.6
  1. Allow configuration not to render image content.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by making images invisible, but this technique is not recommended.
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented image specifications; see the section on conformance profiles.
  2. When configured not to render images, the user agent is not required to retrieve them until the user requests them explicitly.
  3. Conformance profile labels: Image

Note: When images are not rendered, they are considered conditional content. See checkpoint 2.3 for information about providing access to conditional content.

Notes and rationale
  1. This priority of checkpoint 3.2 is higher than the priority of this checkpoint because an excess of moving visual information is likely to be more distracting to some users than an excess of still visual information.
Who benefits
  1. Some users with a cognitive disability, for whom an excess of visual information might make it difficult to understand parts of content.
Related techniques
  1. See techniques for checkpoint 3.1.

Guideline 4. Ensure user control of rendering

Checkpoints: 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.11, 4.12, 4.13, 4.14

In addition to the techniques below, refer also to the section on user control of style.

Checkpoint definitions for visually rendered text

4.1 Configure text scale (P1) Checkpoint 4.1
  1. Allow global configuration of the scale of visually rendered text content. Preserve distinctions in the size of rendered text as the user increases or decreases the scale.
  2. As part of satisfying provision one of this checkpoint, provide a configuration option to override rendered text sizes specified by the author or user agent defaults.
  3. As part of satisfying provision one of this checkpoint, offer a range of text sizes to the user that includes at least:
Sufficient techniques
  1. The user agent may satisfy provision one of this checkpoint through a number of mechanisms, including zoom, magnification, and allowing the user to configure a reference size for rendered text (e.g., render text at 36 points unless otherwise specified). For example, for CSS2 [CSS2] user agents, the medium value of the font-size property corresponds to a reference size.
Normative inclusions and exclusions
  1. The word "scale" is used in this checkpoint to mean the general size of text.
  2. The user agent is not required to satisfy this requirement through proportional scaling. What must hold is that if rendered text A is smaller than rendered text B at one value of the configuration setting of provision one, then text A will still be smaller than text B at another value of this configuration setting.
  3. Conformance profile labels: VisualText
Notes and rationale
  1. For example, allow the user to configure the user agent to apply the same font family across Web resources, so that all text is displayed by default using that font family. Or, allow the user to control the text scale dynamically for a given element, e.g., by navigating to the element and zooming in on it.
  2. The choice of optimal techniques depends in part on which markup language is being used. For instance, HTML user agents may allow the user to change the font size of a particular piece of text (e.g., by using CSS user style sheets) independent of other content (e.g., images). Since the user agent can reflow the text after resizing the font, the rendered text will become more legible without, for example, distorting bitmap images. On the other hand, some languages, such as SVG, do not allow text reflow, which means that changes to font size may cause rendered text to overlap with other content, reducing accessibility. SVG is designed to scale, making a zoom functionality the more natural technique for SVG user agents satisfying this checkpoint.
  3. The primary intention of this checkpoint is to allow users with low vision to increase the size of text. Full configurability includes the choice of very small text sizes that may be available, though this is not considered by the User Agent Accessibility Guidelines Working Group to be part of the priority 1 requirement. This checkpoint does not include a "lower bound" (above which text sizes would be required) because of how users' needs may vary across writing systems and hardware.
Who benefits
  1. Users with low vision, who benefit from the ability to increase the text scale. Note that some users may also benefit from the ability to choose small font sizes (e.g., users of screen readers who wish to have more content per screen so they have to scroll less frequently). People who use captions may need to change the text scale.
Example techniques
  1. Inherit text size information from user preferences specified for the operating environment.
  2. Use operating environment magnification features.
  3. The ratios of the sizes should be compressed at large text sizes, as the same number of different sizes must be packed into a smaller dynamic range.
  4. Vectorial formats such as Scalable Vector Graphics specification [SVG] are designed to scale. For bitmap fonts, the user agent may need to round off font sizes when the user increases or decreases the scale.
  5. Implement the font-size property in CSS ([CSS2], section 15.2.4).
  6. In Windows, the ChooseFont function in the Comdlg32 library creates the conventional utility that allows users to choose text (font) size. The DrawText API is the lower-level API for drawing text.
Doing more
  1. Allow the user to configure the text size on an element level (i.e., more precisely than globally). User style sheets allow such detailed configurations.
  2. Allow the user to configure the text size differently for different scripts (i.e., writing systems).

4.2 Configure font family (P1) Checkpoint 4.2
  1. Allow global configuration of the font family of all visually rendered text content.
  2. As part of satisfying provision one of this checkpoint, provide a configuration option to override font families specified by the author or by user agent defaults.
  3. As part of satisfying provision one of this checkpoint, offer a range of font families to the user that includes at least:
Sufficient techniques
  1. For text that cannot be rendered properly using the user's preferred font family, the user agent should substitute an alternative font family.
Normative inclusions and exclusions
  1. Conformance profile labels: VisualText

Note: For example, allow the user to specify that all text is to be rendered in a particular sans-serif font family.

Who benefits
  1. Users with low vision or some users with a cognitive disability or reading disorder. Some people require the ability to change the font family of text in order to read it. People who use captions may also need to change the font family.
Example techniques
  1. Inherit font family information from user preferences specified for the operating environment.
  2. Implement the font-family property in CSS ([CSS2], section 15.2.2).
  3. Allow the user to override author-specified font families with differing levels of detail. For instance, use font A in place of any sans-serif font and font B in place of any serif font.
  4. In Windows, the ChooseFont function in the Comdlg32 library creates the conventional utility that allows users to choose font families.
Doing more
  1. Allow the user to configure font families on an element level (i.e., more precisely than globally). User style sheets allow such detailed configurations.
  2. The global imposition of a Latin-only font family, for example, might lead to problems rendering text in non-Latin writing systems. User agents should therefore allow the user to configure font families on a per script group basis (as many user agents, for example, allow users to specify default font families for Unicode ranges).

4.3 Configure text colors (P1) Checkpoint 4.3
  1. Allow global configuration of the foreground and background color of all visually rendered text content.
  2. As part of satisfying provision one of this checkpoint, provide a configuration option to override foreground and background colors specified by the author or user agent defaults.
  3. As part of satisfying provision one of this checkpoint, offer a range of colors to the user that includes at least:
Normative inclusions and exclusions
  1. Color includes black, white, and grays.
  2. Conformance profile labels: VisualText

Note: User configuration of foreground and background colors may inadvertently lead to the inability to distinguish ordinary text from selected text or focused text. See checkpoint 10.2 for more information about highlight styles.

Who benefits
  1. Users with color deficiencies and some users with a cognitive disability. People who use captions may need to change the text color.
Example techniques
  1. Inherit foreground and background color information from user preferences specified for the operating environment.
  2. Implement the color and border-color properties in CSS 2 ([CSS2], sections 14.1 and 8.5.2, respectively).
  3. Implement the background-color property (and other background properties) in CSS 2 ([CSS2], section 14.2.1).
  4. SMIL does not have a global property for "background color," but allows specification of background color by region (refer, for example, to the definition of the background-color attribute defined in section 3.3.1 of SMIL 1.0 [SMIL]). In the case of SMIL, the user agent would satisfy this checkpoint by applying the user's preferred background color to all regions (and to all root-layout elements as well). SMIL 1.0 does not have a way to specify the foreground color of text, so that portion of the checkpoint would not apply.
  5. In SVG 1.0 [SVG] the fill (section 11.3) and stroke (section 11.4) properties are used to paint foreground colors.
  6. In Windows, the ChooseColor function in the Comdlg32 library creates the conventional utility that allows users to choose colors.
Doing more
  1. Allow the user to specify minimal contrast between foreground and background colors, adjusting colors dynamically to meet those requirements.

Checkpoint definitions for multimedia presentations and other presentations that change continuously over time

4.4 Slow multimedia (P1) Checkpoint 4.4
  1. Allow the user to slow the presentation rate of rendered audio and animation content (including video and animated images).
  2. As part of satisfying provision one of this checkpoint, for a visual track, provide at least one setting between 40% and 60% of the original speed.
  3. As part of satisfying provision one of this checkpoint, for a prerecorded audio track including audio-only presentations, provide at least one setting between 75% and 80% of the original speed.
  4. When the user agent allows the user to slow the visual track of a synchronized multimedia presentation to between 100% and 80% of its original speed, synchronize the visual and audio tracks (per checkpoint 2.6). Below 80%, the user agent is not required to render the audio track.
Normative inclusions and exclusions
  1. The user agent is not required to satisfy this checkpoint for audio and animations whose recognized role is to create a purely stylistic effect. Purely stylistic effects include background sounds, decorative animated images, and effects caused by style sheets.
  2. Conformance profile labels: Animation, Audio

Note: The style exception of this checkpoint is based on the assumption that authors have satisfied the requirements of the "Web Content Accessibility Guidelines 1.0" [WCAG10] not to convey information through style alone (e.g., through color alone or style sheets alone).

Notes and rationale
  1. Slowing one track (e.g., video) may make it harder for a user to understand another synchronized track (e.g., audio), but if the user can understand content after two passes, this is better than not being able to understand it at all.
  2. Some formats (e.g., streaming formats) might not enable the user agent to slow down playback and would thus be subject to applicability.
Who benefits
  1. Some users with a learning or cognitive disability, or some users with newly acquired sensory limitations (such as a person who is newly blind and learning to use a screen reader). Users who have beginning familiarity with a natural language may also benefit.
Example techniques
  1. When changing the rate of audio, avoid pitch distortion.
  2. HTML 4 [HTML4], background animations may be specified with the deprecated background attribute.
  3. The SMIL 2.0 Time Manipulations Module ([SMIL20], chapter 11) defines the speed attribute, which can be used to change the playback rate (as well as forward or reverse direction) of any animation.
  4. Authors sometimes specify background sounds with the bgsound attribute. Note: This attribute is not part of HTML 4 [HTML4].
Doing more
  1. Allowing the user to speed up audio is also useful. For example, some users with serial access to content or who navigate sequentially benefit from the ability to speed up audio.
  2. Provide the same functionality for audio and animations whose recognized role is to create a purely stylistic effect.
References
  1. Refer to variable playback speed techniques used for Digital Talking Books [TALKINGBOOKS].

4.5 Start, stop, pause, and navigate multimedia (P1) Checkpoint 4.5
  1. Allow the user to stop, pause, and resume rendered audio and animation content (including video and animated images) that last three or more seconds at their default playback rate.
  2. Allow the user to navigate efficiently within rendered audio and animations (including video and animated images) that last three or more seconds at their default playback rate.
Sufficient techniques
  1. The user agent may satisfy the navigation requirement of provision two of this checkpoint through forward and backward serial access techniques (e.g., advance five seconds), or direct access techniques (e.g., start playing at the 10-minute mark), or some combination.
Normative inclusions and exclusions
  1. When using serial access techniques to satisfy provision two of this checkpoint, the user agent is not required to play back content during advance or rewind (though doing so may help orient the user).
  2. When the user pauses a real-time audio or animation, the user agent may discard packets that continue to arrive during the pause.
  3. This checkpoint applies to content that is either rendered automatically (e.g., on load) or on explicit request from the user.
  4. The user agent is not required to satisfy this checkpoint for audio and animations whose recognized role is to create a purely stylistic effect; see checkpoint 4.4 for more information about what constitutes a stylistic effect.
  5. Conformance profile labels: Animation, Audio

Note: The lower bound of three seconds is part of this checkpoint since control is not required for brief audio and animation content, such as short clips or beeps. Respect synchronization cues per checkpoint 2.6.

Notes and rationale
  1. Some formats (e.g., streaming formats), might not enable the user agent to fast forward or rewind content and would thus be subject to applicability.
  2. For some streaming media formats, the user agent might not be able to offer some functionalities (e.g,. fast forward) when the content is being delivered over the Web in real time. However, the user agent is expected to offer these functionalities for content (in the same format) that is fully available, for example on the user's computer.
  3. Playback during serial advance or rewind is not required. For example, the user agent is not required to play an animation at double speed during a continuous fast forward. Similarly, when the user fast forwards or rewinds an animation, the user agent is not required to play back a synchronized audio track.
Who benefits
  1. Some users with a cognitive disability.
Example techniques
  1. Serial access and sequential navigation techniques include, for example, rewind in large or small time increments, and forward to the next audio track. Direct access techniques include, for example, access to visual track number 7, or to the 10-minute mark. The best choice of serial, sequential, or direct access techniques will depend on the nature of the content being rendered.
  2. If buttons are used to control advance and rewind, make the advance/rewind distances proportional to the time the user activates the button. After a certain delay, accelerate the advance/rewind.
  3. The SMIL 2.0 Time Manipulations Module ([SMIL20], chapter 11) defines the speed attribute, which can be used to change the playback direction (forward or reverse) of any animation. See also the accelerate and decelerate attributes.
  4. Some content lends itself to different forward and reverse functionalities. For instance, compact disk players often let listeners fast forward and rewind, but also skip to the next or previous song.
Doing more
  1. Allow fine control over advance and rewind functionalities. Some users with a physical disability will find useful the ability to advance or rewind the presentation in (configurable) increments.
  2. The user agent should display time codes or represent otherwise position in content to orient the user.
  3. Apply techniques for changing audio speed without introducing distortion.
  4. Alert the user whenever pausing the user agent may lead to packet loss.
  5. Provide the same functionality for audio and animations whose recognized role is to create a purely stylistic effect.
  6. Allow users to insert temporal bookmarks in presentation; Home Page Reader [HPR] provides this feature.
References
  1. Refer to fast forward and rewind techniques used for Digital Talking Books [TALKINGBOOKS].

4.6 Do not obscure captions (P1) Checkpoint 4.6
  1. For graphical viewports, allow configuration so that captions synchronized with a visual track in content are not obscured by it.
Sufficient techniques
  1. Render captions "on top" of the visual track and, as part of satisfying checkpoint 4.3, allow the user to configure the foreground and background color of the rendered captions text.
  2. Render captions and video in separate viewports.
Notes and rationale
  1. Rendering captions in a separate viewport may make it easier for users with screen readers to access the captions.
  2. Traditionally, captions text is rendered with a solid background color. Research shows that some users prefer white lettering above a black background.
Who benefits
  1. Some users with a cognitive disability or with color deficiencies, who may need to configure rendering to make captions more legible.
Example techniques
  1. For the purpose of applying this clause, SMIL 1.0 [SMIL] and SMIL 2.0 [SMIL20] user agents should recognize as captions any media object whose reference from SMIL is affected by the system-captions test attribute.
Doing more
  1. Allow the user to turn off rendering of captions.
  2. Allow users to position captions. Some users (e.g., users with low vision and a hearing disability (or who are not fluent in the language of an audio track) may need captions and video to have a particular spatial relation to each other, even if this results in partially obscured content. Positioning techniques include the following:
    • User agents should implement the positioning features of the employed markup or style sheet language. Even when a markup language does not specify a positioning mechanism, when a user agent can recognize distinct text transcripts, collated text transcripts, or captions, the user agent should allow the user to reposition them. User agents are not expected to allow repositioning when the captions other cannot be separated from other media (e.g., the captions are part of the visual track).
    • Implement the CSS 2 position property ([CSS2], section 9.3.1).
    • Allow the user to choose whether captions appear at the bottom or top of the video area or in other positions. Currently authors may place captions overlying the video or in a separate box. Captions prevent users from being able to view other information in the video or on other parts of the screen, making it necessary to move the captions in order to view all content at once. In addition, some users will find captions easier to read if they can place them in a location best suited to their reading style.
    • Allow users to configure a general preference for caption position and to be able to fine-tune specific cases. For example, the user may want the captions to be in front of and below the rest of the presentation.
    • Allow the user to drag and drop the captions to a place on the screen. To ensure device-independence, allow the user to enter the screen coordinates of one corner of the caption.
    • Do not require users to edit the source code of the presentation to achieve the desired effect.
    • Allow the user to position all parts of a presentation rather than trying to identify captions specifically (i.e., solving the problem generally may be easier than for captions alone).

Checkpoint definitions for audio volume control

4.7 Global volume control (P1) Checkpoint 4.7
  1. Allow global configuration of the volume of all rendered audio, with an option to override audio volumes specified by the author or user agent defaults.
  2. As part of satisfying provision one of this checkpoint, allow the user to choose zero volume (i.e., silent).
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented specifications that produce sound; see the section on conformance profiles.
  2. Conformance profile labels: Audio
  3. Conformance detail: For both content and user agent

Note: User agents should allow configuration of volume through available operating environment mechanisms.

Example techniques
  1. Use audio control mechanisms provided by the operating environment. Control of volume mix is particularly important, and the user agent should provide easy access to those mechanisms provided by the operating environment.
  2. Implement the CSS 2 volume property ([CSS2], section 19.2).
  3. Implement the display, play-during, and speak properties in CSS 2 ([CSS2], sections 9.2.5, 19.6, and 19.5, respectively).
  4. Authors sometimes specify background sounds with the bgsound attribute. Note: This attribute is not part of HTML 4 [HTML4].
Who benefits
  1. Users who are hard of hearing or who rely on audio and synthesized speech rendering. Users in a noisy environment will also benefit.
References
  1. Refer to guidelines for audio characteristics used for Digital Talking Books [TALKINGBOOKS].

4.8 Independent volume control (P1) Checkpoint 4.8
  1. Allow independent control of the volumes of rendered audio content synchronized to play simultaneously.
Normative inclusions and exclusions
  1. The user control required by this checkpoint includes the ability to override author-specified volumes for the relevant sources of audio.
  2. The user agent is not required to satisfy this checkpoint for audio whose recognized role is to create a purely stylistic effect; see checkpoint 4.4 for more information about what constitutes a stylistic effect.
  3. Conformance profile labels: Audio

Note: The user agent should satisfy this checkpoint by allowing the user to control independently the volumes of all audio sources (e.g., by implementing a general audio mixer type of functionality). See checkpoint 4.10 for information about controlling the volume of synthesized speech.

Notes and rationale
  1. Sounds that play at different times are distinguishable and therefore independent control of their volumes is not required by this checkpoint (since volume control required by checkpoint 4.7 suffices).
  2. There are at least three good reasons for strongly recommending that the volume of all audio sources be independently configurable, not just those synchronized to play simultaneously:
    1. Sounds that are not synchronized may end up playing simultaneously.
    2. If the user cannot anticipate when a sound will play, the user cannot adjust the global volume control at appropriate times to affect this sound.
    3. It is extremely inconvenient to have to adjust the global volume frequently.
  3. Sounds specified by the author to play "on document load" are likely to overlap with each other. If they continue to play, they are also likely to overlap with subsequent sounds played manually or automatically.
Who benefits
  1. Users (e.g., with blindness or low vision) who rely on audio and synthesized speech rendering.
Related techniques
  1. For each source of audio, allow the user to control the volume using the same user interface used to satisfy the requirements of checkpoint 4.5.
Doing more
  1. Provide the same functionality for audio whose recognized role is to create a purely stylistic effect.

Checkpoint definitions for synthesized speech rendering

See also techniques for synthesized speech rendering.

4.9 Configure synthesized speech rate (P1) Checkpoint 4.9
  1. Allow configuration of the synthesized speech rate, according to the full range offered by the speech synthesizer.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: The range of synthesized speech rates offered by the speech synthesizer may depend on natural language.

Example techniques
  1. For example, many speech synthesizers offer a range for English speech of 120 - 500 words per minute or more. The user should be able to increase or decrease the rendering rate in convenient increments (e.g., in large steps, then in small steps for finer control).
  2. User agents may allow different synthesized speech rate configurations for different natural languages. For example, this may be implemented with CSS2 style sheets using the :lang pseudo-class ([CSS2], section 5.11.4).
  3. Use synthesized speech mechanisms provided by the operating environment.
  4. Implement the CSS 2 speech-rate property ([CSS2], section 19.8).
Who benefits
  1. Users (e.g., with blindness or low vision) who rely on audio and synthesized speech rendering.
Doing more
  1. Content may include commands that are interpreted by a speech synthesizer to change the rate (or control other synthesized speech parameters). This checkpoint does not require the user agent to allow the user to override author-specified rate changes (e.g., by transforming or otherwise stripping out these commands before passing on the content to the speech synthesizer). Speech synthesizers themselves may allow user override of author-specified rate changes. For these such synthesizers, the user agent should ensure access to this feature.

4.10 Configure synthesized speech volume (P1) Checkpoint 4.10
  1. Allow control of the synthesized speech volume, independent of other sources of audio.
Normative inclusions and exclusions
  1. The user control required by this checkpoint includes the ability to override author-specified synthesized speech volume.
  2. Conformance profile labels: Speech

Note: See checkpoint 4.8 for information about independent volume control of different sources of audio.

Example techniques
  1. The user agent should allow the user to make synthesized speech louder and softer than other audio sources.
  2. Use synthesized speech mechanisms provided by the operating environment.
  3. Implement the CSS 2 volume property ([CSS2], section 19.2).
Who benefits
  1. Users (e.g., with blindness or low vision) who rely on audio and synthesized speech rendering.

4.11 Configure synthesized speech characteristics (P1) Checkpoint 4.11
  1. Allow configuration of synthesized speech characteristics according to the full range of values offered by the speech synthesizer.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: Some speech synthesizers allow users to choose values for synthesized speech characteristics at a higher abstraction layer, i.e., by choosing from present options that group several characteristics. Some typical options one might encounter include: voice (e.g., adult male voice, female child voice, robot voice), pitch, and stress. Ranges for values may vary among speech synthesizers.

Example techniques
  1. Use synthesized speech mechanisms provided by the operating environment.
  2. One example of a synthesized speech API is Microsoft's Speech Application Programming Interface [SAPI].
  3. ViaVoice control panel for configuration of voice characteristics D

    This image shows how ViaVoice [VIAVOICE] allows users to configure voice characteristics of the speech synthesizer.

Who benefits
  1. Users (e.g., with blindness or low vision) who rely on audio and synthesized speech rendering.
References
  1. For information about these synthesized speech characteristics, refer to descriptions in section 19.8 of Cascading Style Sheets Level 2 [CSS2].

4.12 Specific synthesized speech characteristics (P2) Checkpoint 4.12
  1. Allow configuration of synthesized speech pitch. Pitch refers to the average frequency of the speaking voice.
  2. Allow configuration of synthesized speech pitch range. Pitch range specifies a variation in average frequency.
  3. Allow configuration of synthesized speech stress. Stress refers to the height of "local peaks" in the intonation contour of the voice.
  4. Allow configuration of synthesized speech richness. Richness refers to the richness or brightness of the voice.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: This checkpoint is more specific than checkpoint 4.11. It requires support for the voice characteristics listed in the provisions of this checkpoint. Definitions for these characteristics are based on descriptions in section 19 of the Cascading Style Sheets Level 2 Recommendation [CSS2]; refer to that specification for additional informative descriptions. Some speech synthesizers allow users to choose values for synthesized speech characteristics at a higher abstraction layer, for example, by choosing from present options distinguished by gender, age, or accent. Ranges of values may vary among speech synthesizers.

Who benefits
  1. Users (e.g., with blindness or low vision) who rely on audio and synthesized speech rendering. Some users with a hearing disability as well may require control over these parameters.
Related techniques
  1. See the techniques for checkpoint 4.11.

4.13 Configure synthesized speech features (P2) Checkpoint 4.13
  1. Provide support for user-defined extensions to the synthesized speech dictionary.
  2. Provide support for spell-out: where text is spelled one character at a time, or according to language-dependent pronunciation rules.
  3. Allow at least two configurations for speaking numerals: one where numerals are spoken as individual digits, and one where full numbers are spoken.
  4. Allow at least two configurations for speaking punctuation: one where punctuation is spoken literally, and one where punctuation is rendered as natural pauses.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: Definitions for the functionalities listed in the provisions of this checkpoint are based on descriptions in section 19 of the Cascading Style Sheets Level 2 Recommendation [CSS2]; refer to that specification for additional informative descriptions.

Example techniques
  1. ViaVoice control panel for editing the user dictionary D

    This image shows how ViaVoice [VIAVOICE] allows users to add entries to the user's personal dictionary.

Who benefits
  1. Users (e.g., with blindness or low vision) who rely on audio and synthesized speech rendering.
References
  1. For information about these functionalities, refer to descriptions in section 19.8 of Cascading Style Sheets Level 2 [CSS2].

Checkpoint definitions related to style sheets

4.14 Choose style sheets (P1) Checkpoint 4.14
  1. Allow the user to choose from and apply alternative author style sheets (such as linked style sheets).
  2. Allow the user to choose from and apply at least one user style sheet.
  3. Allow the user to turn off (i.e., ignore) author and user style sheets.
Normative inclusions and exclusions
  1. This checkpoint only applies to user agents that support style sheets.

Note: By definition, the user agent's default style sheet is always present, but may be overridden by author or user styles. Developers should not consider that the user's ability to turn off author and user style sheets is an effective way to improve content accessibility; turning off style sheet support means losing the many benefits they offer. Instead, developers should provide users with finer control over user agent or content behavior known to raise accessibility barriers. The user should only have to turn off author and user style sheets as a last resort.

Example techniques
  1. For HTML [HTML4], make available class and id attribute information so that users can override styles.
  2. Implement user style sheets.
  3. Implement the !important semantics of CSS 2 ([CSS2], section 6.4.2).
Who benefits
  1. Any user with a disability who needs to override the author's style sheets or user agent default style sheets in order to have control over style and presentation, or who needs to tailor the style of rendered content to meet their own needs.
Doing more
  1. Allowing the user to select more than one style sheet may be a useful way to implement other requirements of this document. Also, if the user agent offers several default style sheets, the user agent can also use these to satisfy some requirements. By making available alternative style sheets on the Web, people can thus improve the accessibility of deployed user agents.
  2. Inform the user (e.g., through a discreet flag in the user interface) when alternate author style sheets are available. Allow the user to easily choose from among them.
References
  1. Chapter 7 of the CSS1 Recommendation [CSS1] recommends that the user be able to specify user style sheets, and that the user be able to turn off individual style sheets.
  2. For information about how alternative style sheets are specified in HTML 4 [HTML4], refer to section 14.3.1.
  3. For information about how alternative style sheets are specified in XML 1.0 [XML], refer to "Associating Style Sheets with XML documents Version 1.0" [XMLSTYLE].

Guideline 5. Ensure user control of user interface behavior

Checkpoints: 5.1, 5.2, 5.3, 5.4, 5.5

Checkpoint definitions

5.1 No automatic content focus change (P2) Checkpoint 5.1
  1. Allow configuration so that if a viewport opens without explicit user request, neither its content focus nor its user interface focus automatically becomes the current focus.
Sufficient techniques
  1. To satisfy provision one of this checkpoint, configuration is preferred, but is not required if the content focus can only ever be moved on explicit user request.
Who benefits
  1. Some users with a cognitive disability, blindness, or low vision, who may be disoriented if the focus moves automatically (and unexpectedly) to a new viewport. These users may also find it difficult to restore the previous point of regard.
Example techniques
  1. Allow the user to configure how the current focus changes when a new viewport opens. For instance, the user might choose between these two options:
    1. Do not change the focus when a viewport opens, but alert the user (e.g., with a beep, flash, and text message on the status bar). Allow the user to navigate directly to the new window upon demand.
    2. Change the focus when a window opens and use a subtle alert (e.g., a beep, flash, and text message on the status bar) to indicate that the focus has changed.
  2. If a new viewport or prompt appears but focus does not move to it, alert assistive technologies (per checkpoint 6.6) so that they may discreetly inform the user.
  3. When a viewport is duplicated, the focus in the new viewport should initially be the same as the focus in the original viewport. Duplicate viewports allow users to navigate content (e.g., in search of some information) in one viewport while allowing the user to return with little effort to the point of regard in the duplicate viewport. There are other techniques for accomplishing this (e.g., "registers" in Emacs).
  4. In JavaScript, the focus may be changed with myWindow.focus();
  5. For user agents that implement CSS 2 [CSS2], the following rule will generate a message to the user at the beginning of link text for links that are meant to open new windows when followed:
    A[target=_blank]:before 
     { content:"Open new window" }
    
Doing more
  1. The user agent may also allow configuration about whether the pointing device moves automatically to windows that open without an explicit user request.

5.2 Keep viewport on top (P2) Checkpoint 5.2
  1. For graphical user interfaces, allow configuration so that the viewport with the current focus remains "on top" of all other viewports with which it overlaps.
Notes and rationale
  1. In most operating environments, the viewport with focus is generally the viewport "on top." In some environments, it's possible to allow a viewport that is not on top to have focus.
Who benefits
  1. Some users with a cognitive disability, who may find it disorienting if the viewport being viewed unexpectedly changes.
Doing more
  1. The user agent may also allow configuration about whether the viewport designated by the pointing device always remains on top.
  2. When configured to keep the viewport with current focus on top, discreetly alert the user when another viewport opens.

5.3 Manual viewport open only (P2) Checkpoint 5.3
  1. Allow configuration so that viewports only open on explicit user request.
  2. When configured per provision one of this checkpoint, instead of opening a viewport automatically, alert the user and allow the user to open it with an explicit request (e.g., by confirming a prompt or following a link generated by the user agent).
  3. Allow the user to close viewports.
Sufficient techniques
  1. To satisfy provision one of this checkpoint, configuration is preferred, but is not required if viewports can only ever open on explicit user request.
Normative inclusions and exclusions
  1. If a viewport (e.g., a frame set) contains other viewports, the provisions of this checkpoint only apply to the outermost container viewport.
  2. User creation of a new viewport (e.g., empty or with a new resource loaded) through the user agent's user interface constitutes an explicit user request.

Note: Generally, viewports open automatically as the result of instructions in content. See also checkpoint 5.1 (for control over changes of focus when a viewport opens) and checkpoint 6.6 (for programmatic notification of changes to the user interface).

Who benefits
  1. Some users with serial access to content or who navigate sequentially, who may find navigation of multiple open viewports difficult. Also, some users with a cognitive disability may be disoriented by multiple open viewports.
Example techniques
  1. For HTML [HTML4], allow the user to control the process of opening a document in a new target frame or a viewport created by a script. For example, for target="_blank", open the window according to the user's preference.
  2. For SMIL [SMIL], allow the user to control viewports created with the new value of the show attribute.
  3. In JavaScript, windows may be opened with:
    • myWindow.open("example.com", "My New Window");
    • myWindow.showHelp(URI);
Doing more
  1. Allow configuration to prompt the user to confirm (or cancel) closing any viewport that starts to close without explicit user request. For instance, in JavaScript, windows may be closed with myWindow.close();. Some users with a cognitive disability may find it disorienting if a viewport closes automatically. On the other hand, some users with a physical disability may wish these same viewports to close automatically (rather than being required to close them manually).

5.4 Selection and focus in viewport (P2) Checkpoint 5.4
  1. Ensure that when a viewport's selection or content focus changes, it is at least partially in the viewport after the change.
Normative inclusions and exclusions
  1. Conformance profile labels: Selection

Note: For example, if users navigating links move to a portion of the document outside a graphical viewport, the viewport should scroll to include the new location of the focus. Or, for users of audio viewports, allow configuration to render the selection or focus immediately after the change.

Who benefits
  1. Users who may be disoriented by a change in focus or selection that is not reflected in the viewport. This includes some users with blindness or low vision, and some users with a cognitive disability.
Example techniques
  1. There are times when the content focus changes (e.g., link navigation) and the viewport should track it. There are other times when the viewport changes position (e.g., scrolling) and the content focus should follow it. In either case, the focus (or selection) should be in the viewport after the change.
  2. If a search causes the selection or focus to change, ensure that the found content is not hidden by the search prompt.
  3. When the content focus changes, register the newly focused element in the navigation sequence; sequential navigation should start from there.
  4. Unless viewports have been coordinated, changes to selection or focus in one viewport should not affect the selection or focus in another viewport.
  5. The persistence of the selection or focus in the viewport will vary according to the type of viewport. For any viewport with persistent rendering (e.g., a two-dimensional graphical or tactile viewport), the focus or selection should remain in the viewport after the change until the user changes the viewport. For any viewport without persistent rendering (e.g., an audio viewport), once the focus or selection has been rendered, it will no longer be "in" the viewport. In a pure audio environment, the whole persistent context is in the mind of the user. In a graphical viewport, there is a large shared buffer of dialog information in the display. In audio, there is no such sensible patch of interaction that is maintained by the computer and accessed, at will, by the user. The audio rendering of content requires the elapse of time, which is a scarce resource. Consequently, the flow of content through the viewport has to be managed more carefully, notably when the content was designed primarily for graphical rendering.
  6. If the rendered selection or focus does not fit entirely within the limits of a graphical viewport, then:
    1. if the region actually displayed prior to the change was within the selection or focus, do not move the viewport.
    2. otherwise, if the region actually displayed prior to the change was not within the newly selected or focused content, move to display at least the initial fragment of such content.

5.5 Confirm form submission (P2) Checkpoint 5.5
  1. Allow configuration to prompt the user to confirm (or cancel) any form submission.
Sufficient techniques
  1. Configuration is preferred, but is not required if forms can only ever be submitted on explicit user request.

Note: Examples of automatic form submission include: script-driven submission when the user changes the state of a particular form control (e.g., via the pointing device), submission when the user has interacted with all form controls, and submission when an onmouseover or onchange event occurs.

Notes and rationale
  1. Many user agents offer this configuration as a security feature.
Example techniques
  1. In HTML 4 [HTML4], form submit controls are the INPUT element (section 17.4) with type="submit" and type="image", and the BUTTON element (section 17.5) with type="submit".
  2. XForms 1.0 [XFORMS10] relies on XML events. User agents can register event handlers for submit events.
  3. Allow the user to configure script-based submission (e.g., form submission accomplished through an onchange event). For instance, allow these settings:
    1. Do not allow script-based submission.
    2. Allow script-based submission after confirmation from the user.
    3. Allow script-based submission without prompting the user (but not by default).
  4. Authors may write scripts that submit a form when particular events occur (e.g., "onchange" events). Be watchful for this type of code, which may disorient users:
    <SELECT NAME="condition" onchange="switchpage(this)">
    
    
    As soon as the user attempts to navigate the menu, the "switchpage" function opens a document in a new viewport. Try to avoid orientation problems that may be caused by scripts bound to form elements.
  5. Be aware that users may inadvertently pressing the Return or Enter key and accidentally submit a form.
  6. In JavaScript, a form may be submitted with:
    • document.form[0].submit();
    • document.all.mySubmitButton.click();
  7. Generate a form submit button when the author has not provided one.
Who benefits
  1. Any user who might be disoriented by an automatic form submission (e.g., users who navigate sequentially through select box options, or some users with a cognitive disability) or who might inadvertently submit a form (e.g., some users with a physical disability).
Doing more
  1. Some users may not want to have to confirm all form submissions, so allow multiple configurations, such as: confirm all form submissions; confirm script-activated form submissions; confirm all form submissions except those done through the graphical user interface (e.g., when the user moves content focus to a submit button and activates it).
  2. Users with serial access to content or who navigate sequentially may think that the submit button in a form is the "final" user interface control they need to complete before submitting the form. Therefore, for forms in which additional controls follow a submit button, if those controls have not been completed, inform the user and ask for confirmation (or completion) before submission.
  3. For forms, allow users to search for user interface controls that need to be changed by the user before submitting the form.

Guideline 6. Implement interoperable application programming interfaces

Checkpoints: 6.1, 6.2, 6.3, 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10

Checkpoint definitions

6.1 Programmatic access to HTML/XML infoset (P1) Checkpoint 6.1
  1. Provide programmatic read access to XML content by making available all of the information items defined by the W3C XML Infoset [INFOSET].
  2. Provide programmatic read access to HTML content by making available all of the following information items defined by the W3C XML Infoset [INFOSET]:
  3. If the user can modify the state or value of a piece of HTML or XML content through the user interface (e.g., by checking a box or editing a text area), allow programmatic read access to the current state or value, and allow the same degree of write access programmatically as is available through the user interface.
Notes and rationale
  1. The primary reason for requiring user agents to provide access to the Infoset is that this gives assistive technologies access to the original structure of the document. For example, this means that assistive technologies that render content as synthesized speech are not required to construct the speech view by "reverse engineering" a graphical view. Direct access to the structure allows the assistive technologies to render content in a manner best suited to a particular output device. This does not mean that assistive technologies should be prevented from having access to the rendering of the conforming user agent; rather, that they not be required to depend entirely on it. In fact, user agents the render as synthesized speech may wish to synchronize a graphical view with a speech view; see checkpoint 6.4 for information about access to some rendered information.
  2. Allowing assistive technologies write access to the Infoset allows them to:
    • modify the attribute list of a document and thus add information into the document object that will not be rendered by the user agent.
    • add entire nodes to the document that are specific to the assistive technologies and that may not be rendered by a user agent unaware of their function.
  3. The ability to write to the Infoset can improve performance for the assistive technology. For example, if an assistive technology has already traversed a portion of the document object and knows that a section (e.g., a style element) could not be rendered, it can mark this section "to be skipped."
  4. Another benefit of write access is to add information necessary for audio rendering but that would not be stored directly in the document object during parsing (e.g., numbers in an ordered list). An assistive technology component can add numeric information to the document object. The assistive technology can also mark a subtree as having been traversed and updated, to eliminate recalculating the information the next time the user visits the subtree.
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.

6.2 DOM access to HTML/XML content (P1) Checkpoint 6.2
  1. Provide access to the content required in checkpoint 6.1 by conforming to the following modules of the W3C Document Object Model (DOM) Level 2 Core Specification [DOM2CORE] and exporting bindings for the interfaces they define:
  2. As part of satisfying provision one of this checkpoint:
Normative inclusions and exclusions
  1. Refer to the "Document Object Model (DOM) Level 2 Core Specification" [DOM2CORE] for information about which versions of HTML, XML, Java, and ECMAScript are covered. Appendix D contains the Java bindings and Appendix E contains the ECMAScript bindings.
  2. The user agent is not required to export the bindings outside of the user agent process (though doing so may be useful to assistive technology developers).

Note: This checkpoint stands apart from checkpoint 6.1 to emphasize the distinction between what information is required and how to provide access to that information. Furthermore, the DOM Level 2 Core Specification does not provide access to current states and values referred to in provision three of checkpoint 6.1. For HTML content, the interfaces defined in [DOM2HTML] do provide access to current states and values.

Notes and rationale
  1. Provide programmatic read (and write) access to the document object in a thread-safe manner, to ensure that the application and system are not compromised. In multi-threaded environments, assistive technologies will access the document object (in or out of process) on a separate thread. Simultaneous access to the document object on more than one thread could result in deadlock situations and memory access violations, corrupting the application and possibly the assistive technology. Developers should therefore use commonly available operating system supported interprocess communication features (such as semaphores) to ensure synchronized, thread-safe access.
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.
Example techniques
  1. When generating repair content, user agents should try to ensure consistency after repair between the document object and the rendering structure (see checkpoint 6.4).
Related techniques
  1. See the appendix on loading assistive technologies for DOM access.
References
  1. For information about rapid access to Internet Explorer's [IE-WIN] DOM through COM, refer to Browser Helper Objects [BHO].
  2. Refer to the DirectDOM Java implementation of the DOM [DIRECTDOM].
  3. For information about communication with Mozilla's Gecko rendering engine on the Windows platform, refer to [GECKO-API].
  4. The Open Directory Project [ODP-DOM] features a listing of DOM implementations.

6.3 Programmatic access to non-HTML/XML content (P1) Checkpoint 6.3
  1. For content other than HTML and XML, provide structured programmatic read access to content.
  2. If the user can modify the state or value of a piece of non-HTML/XML content through the user interface (e.g., by checking a box or editing a text area), allow programmatic read access to the current state or value, and allow the same degree of write access programmatically as is available through the user interface.
  3. As part of satisfying provision one of this checkpoint, implement at least one API according to this API cascade:
Normative inclusions and exclusions
  1. "Structured programmatic access" means access through an API to recognized information items of the content (such as the information items of the XML Infoset [INFOSET]). Plain text has little structure, so an API that provides access to it will be correspondingly less complex than an API for XML content. For content more structured than plain text, an API that only provides access to a stream of characters does not satisfy the requirement of providing structured programmatic access. This document does not otherwise define what is sufficiently structured access.
  2. An API is considered "available" if the specification of the API is published (e.g., as a W3C Recommendation) in time for integration into a user agent's development cycle.

Note: This checkpoint addresses content not covered by checkpoints 6.1 and 6.2.

Notes and rationale
  1. Some examples of markup languages covered by this checkpoint include SGML applications other than HTML and RTF, and TeX.
  2. Some software (e.g., Microsoft Word and Excel for Windows) offer APIs specific to their formats.
  3. Some source information (e.g., schemas or style sheets) may be processed but not appear in the document object.
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.
Example techniques
  1. In Windows, the DrawText API is the lower-level API for drawing text.
Related techniques
  1. See techniques for checkpoint 6.5.
References
  1. Some public APIs that enable access include:
    • Microsoft Active Accessibility ([MSAA]) in Windows 95/98/NT versions.
    • Sun Microsystems Java Accessibility API ([JAVAAPI]) in Java JDK. If the user agent supports Java applets and provides a Java Virtual Machine to run them, the user agent should support the proper loading and operation of a Java native assistive technology. This assistive technology can provide access to the applet as defined by Java accessibility standards.
  2. The ATK library [ATK] provides a set of interfaces for accessibility in the GNOME environment.
  3. Adobe implements the MSAA interface for access to PDF content [ADOBE].

6.4 Programmatic access to information about rendered content (P1) Checkpoint 6.4
  1. For graphical user agents, make available bounding dimensions and coordinates of rendered graphical objects. Coordinates must be relative to the point of origin in the graphical environment (e.g., with respect to the desktop), not the viewport.
  2. For graphical user agents, provide access to the following information about each piece of rendered text: font family, font size, and foreground and background colors.
  3. As part of satisfying provisions one and two of this checkpoint, implement at least one API according to the API cascade described in provision two of checkpoint 6.3.

Note: User agents should provide programmatic access to additional useful information about rendered content that is not available through the APIs required by checkpoints 6.2 and 6.3, including the correspondence (in both directions) between graphical objects and their source in the document object, and information about the role of each graphical object.

Notes and rationale
  1. The first two provisions of this checkpoint refer to what is actually rendered on the screen. In CSS for example, this means "actual values" rather than "computed values." Note, however, that the CSS module of the DOM) Level 2 Style Specification [DOM2STYLE] does not provide access to actual values, only read-only access to computed values.
  2. This document requires programmatic access to rendering structure (even in the absence of standard APIs) for at least the following reasons:
    1. Some user agents (e.g,. screen magnifiers) are more interested in what is rendered than the document object, so access to the document object may not be helpful.
    2. A graphical user agent knows what information is available on the screen. Assistive technologies should not be required to recalculate what's on the screen because the work has already been done.
    3. The user agent's rendering is definitive. If an assistive technology is required to build a rendering structure from the same document object, style sheets, and user preferences, that rendering is unlikely to match exactly the user agent's own rendering.
    4. HTML content on the Web may be invalid. Some user agents generate rendering structure based on content that is different from what appears in the document object after repair. Thus, there can be a mismatch between what's on the screen and what's available through the DOM.
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.
References
  1. For font information Microsoft Windows, see the ITextFont interface.
  2. For font informationa when using [ATK], see the AtkText interface.
  3. For font informationa when using the Java Accessibility API [JAVAAPI], see the AccessibleComponent interface.

6.5 Programmatic operation of user agent user interface (P1) Checkpoint 6.5
  1. Provide programmatic read access to user agent user interface controls, selection, content focus, and user interface focus.
  2. If the user can modify the state or value of a user agent user interface control (e.g., by checking a box or editing a text area), allow programmatic read access to the current state or value, and allow the same degree of write access programmatically as is available through the user interface.
  3. As part of satisfying provisions one and two of this checkpoint, implement at least one API according to the API cascade described in provision two of checkpoint 6.3.
Normative inclusions and exclusions
  1. For security reasons, user agents are not required to allow instructions in content to modify user agent user interface controls. See more information on security considerations.
  2. Conformance detail: For user agent features

Note: APIs used to satisfy the requirements of this checkpoint may vary. For instance, they may be independent of a particular operating environment (e.g., the W3C DOM), or the conventional APIs for a particular operating environment, or the conventional APIs for programming languages, plug-ins, or virtual machine environments. User agent developers are encouraged to implement APIs that allow assistive technologies to interoperate with multiple types of software in a given operating environment (e.g., user agents, word processors, and spreadsheet programs), as this reuse will benefit users and assistive technology developers. User agents should always follow operating environment conventions for the use of input and output APIs.

Notes and rationale
  1. It is important to use APIs that ensure that text content is available to assistive technologies as text and not, for example, as a series of strokes drawn on the screen.
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.
Example techniques
  1. Use conventional user interface controls. Third-party assistive technology developers are more likely able to access conventional controls than custom controls. If you use custom controls, review them for accessibility and compatibility with third-party assistive technology. Ensure that they provide accessibility information through an API as is done for the conventional controls.
  2. Make use of operating environment-level features. See the appendix of accessibility features for some common operating systems.
  3. Operating system and application frameworks have conventions for communication with input devices. In the case of Windows, OS/2, the X Windows System, and Mac OS, the window manager provides graphical user interface (GUI) applications with this information through the messaging queue. In the case of non-GUI applications, the compiler run-time libraries provide conventional mechanisms for receiving keyboard input in the case of desktop operating systems. If you use an application framework such as the Microsoft Foundation Classes, the framework used should support the same conventional input mechanisms.
  4. Do not communicate directly with an input device; this may circumvent operating environment messaging. For instance, in Windows, do not open the keyboard device driver directly. It is often the case that the windowing system needs to change the form and method for processing conventional input mechanisms for proper application coexistence within the user interface framework.
  5. Do not implement your own input device event queue mechanism; this may circumvent operating environment messaging. Some assistive technologies use conventional system facilities for simulating keyboard and mouse events. From the application's perspective, these events are no different than those generated by the user's actions. The "Journal Playback Hooks" (in both OS/2 and Windows) are one example of an application that feeds the standard event queues. For an example of a standard event queue mechanism, refer to the "Carbon Event Manager Preliminary API Reference" [APPLE-HI].
  6. Operating environments have conventions for communicating with output devices. In the case of common desktop operating systems such as Windows, OS/2, and Mac OS, conventional APIs are provided for writing to the display and the multimedia subsystems.
  7. Avoid rendering text in the form of a bitmap before transferring to the screen, since some screen readers rely on the user agent's offscreen model. An offscreen model is rendered content created by an assistive technology that is based on the rendered content of another user agent. Assistive technologies that rely on an offscreen model generally construct it by intercepting conventional operating environment drawing calls. For example, in the case of display drivers, some screen readers are designed to monitor what is drawn on the screen by capturing drawing calls at different points in the drawing process. While knowing about the user agent's formatting may provide some useful information to assistive technologies, this document encourages assistive technologies to access to content directly through published APIs (such as the DOM) rather than via a particular rendering.
  8. Common operating environment two-dimensional graphics engines and drawing libraries provide functions for drawing text to the screen. Examples of this are the Graphics Device Interface (GDI) for Windows, Graphics Programming Interface (GPI) for OS/2, and the X library (XLIB) for the X Windows System or Motif.
  9. Do not communicate directly with an output device.
  10. Do not draw directly to the video frame buffer.
  11. Do not provide your own mechanism for generating predefined operating environment sounds.
  12. When writing textual information in a GUI operating environment, use conventional operating environment APIs for drawing text.
  13. Use operating environment resources for rendering audio information. When doing so, do not take exclusive control of system audio resources. This could prevent an assistive technology such as a screen reader from speaking if they use software text-to-synthesized speech conversion. Also, in operating environments like Windows, a set of audio sound resources is provided to support conventional sounds such as auditory alerts. These preset sounds are used to trigger SoundSentry graphical cues when a problem occurs; this benefits users with hearing disabilities. These cues may be manifested by flashing the desktop, active title bar, or current viewport. Thus, it is important to use the conventional mechanisms to generate audio feedback so that operating environments or special assistive technologies can add additional functionality for users with hearing disabilities.
  14. API designers should promote backwards compatibility so that assistive technologies do not suddenly break when a new version of an API is published and implemented by user agents.
References
  1. Some public accessibility APIs include:
    • Microsoft Active Accessibility ([MSAA]). This the conventional accessibility API for the Windows 95/98/NT operating systems. See, for example, information about the Iaccessible interface.
    • Sun Microsystems Java Accessibility API ([JAVAAPI]) in the Java JDK. This is the conventional accessibility API for the Java environment. If the user agent supports Java applets and provides a Java Virtual Machine to run them, the user agent should support the proper loading and operation of a Java native assistive technology. This assistive technology can provide access to the applet as defined by Java accessibility standards.
  2. For information about rapid access to Internet Explorer's [IE-WIN] DOM through COM, refer to Browser Helper Objects [BHO].
  3. For information about communication with Mozilla's Gecko rendering engine on the Windows platform, refer to [GECKO-API].

6.6 Programmatic notification of changes (P1) Checkpoint 6.6
  1. Provide programmatic notification of changes to content, states and values of content, user agent user interface controls, selection, content focus, and user interface focus.
  2. As part of satisfying provision one of this checkpoint, implement at least one API according to the API cascade of provision two of checkpoint 6.3.
Normative inclusions and exclusions
  1. The user agent is not required to provide notification of changes in the rendering of content (e.g., due to an animation effect or an effect caused by a style sheet) unless the document object is modified as part of those changes.
  2. Conformance profile labels: Selection
  3. Conformance detail: For both content and user agent

Note: For instance, provide programmatic notification when user interaction in one frame causes automatic changes to content in another.

Who benefits
  1. Users with a disability who rely on assistive technologies for output.
Example techniques
  1. Write output to and take input from conventional operating environment APIs rather than directly from hardware. This will enable the input/output to be redirected from or to assistive technology devices — for example, screen readers and braille displays often redirect output (or copy it) to a serial port, while many devices provide character input, or mimic mouse functionality. The use of generic APIs makes this feasible in a way that allows for interoperability of the assistive technology with a range of applications.
  2. Provide notification when an action in one frame causes the content of another frame to change. Allow the user to navigate with little effort to the frame(s) that changed.
Related techniques
  1. See techniques for checkpoint 6.5.
References
  1. For information on how to register event handlers through the DOM, and dispatch events properly, refer to Section 1.3 Event listener registration in "Document Object Model (DOM) Level 2 Events Specification" [DOM2EVENTS]. Section 1.5.4 Mutation event types discusses notification of any changes to the structure of a document.
  2. Refer also to information about monitoring HTML events through the document object model in Internet Explorer [IE-WIN].

6.7 Conventional keyboard APIs (P1) Checkpoint 6.7
  1. Implement APIs for the keyboard as follows:

Note: An operating environment may define more than one conventional API for the keyboard. For instance, for Japanese and Chinese, input may be processed in two stages, with an API for each stage.

Who benefits
  1. Users with a disability who rely on assistive technologies for input.
Example techniques
  1. Account for author-specified keyboard bindings, such as those specified by accesskey attribute in HTML 4 ([HTML4], section 17.11.2).
  2. Test that all user interface components are operable by software or devices that emulate a keyboard. Use SerialKeys and/or voice recognition software to test keyboard event emulation.
Related techniques
  1. Apply the techniques for checkpoint 1.1 to the keyboard.
Doing more
  1. Enhance the functionality of conventional operating environment controls to improve accessibility where none is provided by responding to conventional keyboard input mechanisms. For example provide keyboard navigation to menus and dialog box controls in the Apple Macintosh operating system. Another example is the Java Foundation Classes, where internal frames do not provide a keyboard mechanism to give them focus. In this case, you will need to add keyboard activation through the conventional keyboard activation facility for Abstract Window Toolkit components.

6.8 API character encodings (P1) Checkpoint 6.8
  1. For an API implemented to satisfy requirements of this document, support the character encodings required for that API.
Normative inclusions and exclusions
  1. Conformance detail: For both content and user agent

Note: Support for character encodings is an important part of ensuring that text is correctly communicated to assistive technologies. For example, the DOM Level 2 Core Specification [DOM2CORE], section 1.1.5 requires that the DOMString type be encoded using UTF-16.

Who benefits
  1. Users with disabilities who rely on assistive technologies for input and output.
Example techniques
  1. The list of character encodings that any conforming implementation of Java version 1.3 [JAVA13] must support is: US-ASCII, ISO-8859-1, UTF-8, UTF-16BE, UTF-16LE, and UTF-16.
  2. MSAA [MSAA] relies on the COM interface, which in turn relies on Unicode [UNICODE], which means that for MSAA a user agent must support UTF-16. From Chapter 3 of the COM documentation, entitled "Interface Binary Standard," on interfaces:

    Finally, and quite significantly, all strings passed through all COM interfaces (and, at least on Microsoft platforms, all COM APIs) are Unicode strings. There simply is no other reasonable way to get interoperable objects in the face of (i) location transparency, and (ii) a high-efficiency object architecture that does not in all cases intervene system-provided code between client and server. Further, this burden is in practice not large.


6.9 DOM access to CSS style sheets (P2) Checkpoint 6.9
  1. For user agents that implement Cascading Style Sheets (CSS), provide programmatic access to style sheets by conforming to the CSS module of the W3C Document Object Model (DOM) Level 2 Style Specification [DOM2STYLE] and exporting bindings for the interfaces it defines.
  2. As part of satisfying provision one of this checkpoint:
Normative inclusions and exclusions
  1. For the purposes of satisfying this checkpoint, Cascading Style Sheets (CSS) are defined by either CSS Level 1 [CSS1] or CSS Level 2 [CSS2].
  2. Refer to the "Document Object Model (DOM) Level 2 Style Specification" [DOM2STYLE] for information about which versions of Java and ECMAScript are covered. Appendix B contains the Java bindings and Appendix C contains the ECMAScript bindings.
  3. The user agent is not required to export the bindings outside of the user agent process.
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.

6.10 Timely exchanges through APIs (P2) Checkpoint 6.10
  1. For APIs implemented to satisfy the requirements of this document, ensure that programmatic exchanges proceed in a timely manner.
Normative inclusions and exclusions
  1. Conformance detail: For both content and user agent

Note: For example, the programmatic exchange of information required by other checkpoints in this document should be efficient enough to prevent information loss, a risk when changes to content or user interface occur more quickly than the communication of those changes. Timely exchange is also important for the proper synchronization of alternative renderings. The techniques for this checkpoint explain how developers can reduce communication delays. This will help ensure that assistive technologies have timely access to the document object model and other information that is important for providing access.

Notes and rationale
  1. This document requires that a conforming user agent provide access to content and user interface information through APIs because assistive technologies must be able to respond incrementally to changes in the user's session. Simply providing a "text dump" of content to an assistive technology, for example, would make it extremely difficult for assistive technologies to provide timely access (as the assistive technology would have to recalculate much more information rather than having information about incremental changes).
Who benefits
  1. Users with a disability who rely on assistive technologies for input and output.
Related techniques
  1. See the appendix that explains how to load assistive technologies for DOM access.
Doing more
  1. Alert the user when information may be lost due to communication delays.

Guideline 7. Observe operating environment conventions

Checkpoints: 7.1, 7.2, 7.3, 7.4

Checkpoint definitions

7.1 Respect focus and selection conventions (P1) Checkpoint 7.1
  1. Follow operating environment conventions that benefit accessibility when implementing the selection, content focus, and user interface focus.
Normative inclusions and exclusions
  1. This checkpoint is mutually exclusive of checkpoint 7.3 since it has a higher priority.
  2. Conformance profile labels: Selection

Note: See checkpoints 9.1 and 9.2 for more information about content focus and user interface focus.

Who benefits
  1. Many users with many types of disabilities.
Related techniques
  1. See techniques for checkpoint 7.3.
References
  1. Refer to Selection and Partial Selection of DOM Level 2 ([DOM2RANGE], section 2.2.2).
  2. For information about focus in the Motif environment (under X Windows), refer to the OSF/Motif Style Guide [MOTIF].

7.2 Respect input configuration conventions (P1) Checkpoint 7.2
  1. Ensure that default input configurations of the user agent do not interfere with operating environment accessibility conventions (e.g., for keyboard accessibility).
Normative inclusions and exclusions
  1. Conformance detail: For user agent features

Note: See checkpoint 11.5 for information about the user agent's default input configuration.

Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. The default configuration should not include "Alt-F4", "Control-Alt-Delete", or other combinations that have reserved meanings in a given operating environment.
  2. Clearly document any default configurations that depart from operating environment conventions.
Related techniques
  1. Some reserved keyboard bindings are listed in the appendix on accessibility features of some operating systems.

7.3 Respect operating environment conventions (P2) Checkpoint 7.3
  1. Follow operating environment conventions that benefit accessibility. In particular, follow conventions that benefit accessibility for user interface design, keyboard configuration, product installation, and documentation.
Normative inclusions and exclusions
  1. For the purposes of this checkpoint, an operating environment convention that benefits accessibility is either
    • one identified as such in operating environment design or accessibility guidelines, or
    • one that allows the author to satisfy any requirement of the "Web Content Accessibility Guidelines 1.0" [WCAG10] or of the current document.
  2. This checkpoint excludes the requirements of checkpoints 7.1 and 7.4.
  3. Conformance detail: For user agent features
Notes and rationale
  1. Much of the rationale behind the content requirements of User Agent Accessibility Guidelines 1.0 also makes sense for the user agent user interface (e.g., allow the user to turn off any blinking or moving user interface components).
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Follow operating environment conventions for loading assistive technologies. See the appendix on loading assistive technologies for DOM access for information about how an assistive technology developer can load its software into a Java Virtual Machine.
  2. Inherit operating environment settings related to accessibility (e.g., for fonts, colors, natural language preferences, and input configurations).
  3. Ensure that any online services (e.g., automated update facilities, download-and-install functionalities, and sniff-and-fill forms) observe relevant operating environment conventions concerning device independence and accessibility (as well as the Web Content Accessibility Guidelines 1.0 [WCAG10]).
  4. Evaluate the conventional user interface controls on the target platform against any built-in operating environment accessibility functions (see the appendix on accessibility features of some operating systems). Ensure that the user agent operates properly with all these functions. Here is a sample of features to consider:
    • Microsoft Windows offers an accessibility function called "High Contrast." Standard window classes and controls automatically support this setting. However, applications created with custom classes or controls work with the GetSysColor API to ensure compatibility with High Contrast.
    • Apple Macintosh offers an accessibility function called "Sticky Keys." Sticky Keys operate with keys the operating environment recognizes as modifier keys, and therefore a custom control should not attempt to define a new modifier key.
    • Maintain consistency in the user interface between versions of the software. Consistency is less important than improved general accessibility and usability when implementing new features. However, developers should make changes conservatively to the layout of user interface controls, the behavior of existing functionalities, and the default keyboard configuration.
Related techniques
  1. See techniques for checkpoint 6.5 and checkpoint 7.2.
References
  1. Follow accessibility guidelines for specific operating environments:
    • "GNOME Accessibility Project" [GNOME-ACCESS]
    • "How to Develop Accessible Linux Applications" [ACCESSIBILITY-DEV-HOWTO]
    • "Macintosh Human Interface Guidelines" [APPLE-HI]
    • "IBM Guidelines for Writing Accessible Applications Using 100% Pure Java" [JAVA-ACCESS].
    • "An Inter-client Exchange (ICE) Rendezvous Mechanism for X Window System Clients" [ICE-RAP].
    • "Information for Developers About Microsoft Active Accessibility" [MSAA].
    • "The Inter-Client communication conventions manual" [ICCCM].
    • "Lotus Notes accessibility guidelines" [NOTES-ACCESS].
    • "Java accessibility guidelines and checklist" [JAVA-CHECKLIST].
    • "The Java Tutorial. Trail: Creating a GUI with JFC/Swing" [JAVA-TUT].
    • "The Microsoft Windows Guidelines for Accessible Software Design" [MS-SOFTWARE].
  2. Follow general guidelines for producing accessible software:
    • "Accessibility for applications designers" [MS-ENABLE].
    • "Application Software Design Guidelines" [TRACE-REF]. Refer also to "EZ ACCESS(tm) for electronic devices V 2.0 implementation guide" [TRACE-EZ] from the Trace Research and Development Center.
    • Articles and papers from Sun Microsystems about accessibility [SUN-DESIGN].
    • "EITAAC Desktop Software standards" [EITAAC].
    • "Requirements for Accessible Software Design" [ED-DEPT].
    • "Software Accessibility" [IBM-ACCESS].
    • Towards Accessible Human-Computer Interaction" [SUN-HCI].
    • "What is Accessible Software" [WHAT-IS].
    • Accessibility guidelines for Unix and X Window applications [XGUIDELINES].

7.4 Provide input configuration indications (P2) Checkpoint 7.4
  1. Follow operating environment conventions to indicate the input configuration.
Normative inclusions and exclusions
  1. This checkpoint is mutually exclusive of checkpoint 7.3 to emphasize the importance of consistency in input configurations.
  2. Conformance detail: For user agent features

Note: For example, in some operating environments, when a functionality may be triggered through a menu and through the keyboard, the developer may design the menu entry so that the character of the activating key is also shown. See checkpoint 11.5 for information about the user agent's default input configuration.

Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Use operating environment conventions to indicate the current configuration (e.g., in menus, indicate what key strokes will activate the functionality, and underline single keys that will work in conjunction with a key such as Alt) These are conventions used by the Sun Java Foundations Classes [JAVA-TUT] and Microsoft Foundations Classes for Windows.
  2. Ensure that information about changes to the input configuration is available in a device-independent manner (e.g., through visual and audio cues, and through text).
  3. If the current configuration changes locally (e.g., a search prompt opens, changing the keyboard bindings for the duration of the prompt), alert the user.
  4. Named configurations are easier to remember. This is especially important for people with certain types of cognitive disabilities. For example, if the invocation of a search prompt changes the input configuration, the user may remember more easily which key strokes are meaningful in search mode if alerted that there is a "Search Mode." Context-sensitive help (if available) should reflect the change in mode, and a list of keybindings for the current mode should be readily available to the user.
Related techniques
  1. See input configuration techniques.

Guideline 8. Implement specifications that benefit accessibility

Checkpoints: 8.1, 8.2

Checkpoint definitions

8.1 Implement accessibility features (P1) Checkpoint 8.1
  1. Implement the accessibility features of specifications (e.g., markup languages, style sheet languages, metadata languages, and graphics formats).
Normative inclusions and exclusions
  1. This checkpoint applies to both W3C-developed and non-W3C specifications.
  2. For the purposes of this checkpoint, an accessibility feature of a specification is either:
    • one identified as such in the specification, or
    • one that allows the author to satisfy any requirement of the "Web Content Accessibility Guidelines 1.0" [WCAG10].
  3. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance profiles for more information.
  4. Conformance detail: For all content
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Make obvious to users features that are known to benefit accessibility. Make them easy to find in the user interface and in documentation.
  2. Some specifications include optional features (not required for conformance to the specification). If an optional feature is likely to cause accessibility problems, developers should either ensure that the user can turn off the feature or they not implement the feature.
  3. Refer to the following list of accessibility features of HTML 4 [HTML4] (in addition to those described in techniques for checkpoint 2.1):
References
  1. Refer to the "Accessibility Features of CSS" [CSS-ACCESS]. Note that CSS 2 includes properties for configuring synthesized speech styles.
  2. Refer to the "Accessibility Features of SMIL" [SMIL-ACCESS].
  3. Refer to the "Accessibility Features of SVG" [SVG-ACCESS].
  4. For information about the Sun Microsystems Java Accessibility API in Java JDK, refer to [JAVAAPI].
  5. For information about captioning for the Synchronized Accessible Multimedia Interchange (SAMI), refer to [SAMI].

8.2 Conform to specifications (P2) Checkpoint 8.2
  1. Use and conform to either
Sufficient techniques
  1. When a requirement of another specification contradicts a requirement of the current document, the user agent may disregard the requirement of the other specification and still satisfy this checkpoint.
Normative inclusions and exclusions
  1. A specification is considered "available" if it is published (e.g., as a W3C Recommendation) in time for integration into a user agent's development cycle.
  2. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance profiles for more information.
  3. Conformance detail: For all content

Note: For instance, for markup, the user agent may conform to HTML 4 [HTML4], XHTML 1.0 [XHTML10], and/or XML 1.0 [XML]. For style sheets, the user agent may conform to CSS ([CSS1], [CSS2]). For mathematics, the user agent may conform to MathML 2.0 [MATHML20]. For synchronized multimedia, the user agent may conform to SMIL 1.0 [SMIL].

Notes and rationale
  1. The right to disregard only applies when the requirement of another specification contradicts the requirements of the current document; no exemption is granted if the other specification is consistent with or silent about a requirement made by the current document.
  2. Conformance to W3C Recommendations is not a priority 1 requirement because user agents can (and should!) provide access for non-W3C specifications as well.
  3. The requirement of this checkpoint is to conform to at least one W3C Recommendation that is available and appropriate for a particular task, or at least one non-W3C specification that allows the creation of content that conforms to WCAG 1.0 [WCAG10]. For example, user agents would satisfy this checkpoint by conforming to the Portable Network Graphics 1.0 specification [PNG] for raster images. In addition, user agents may implement other image formats such as JPEG or GIF. Each specification defines what conformance means for that specification.
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. If more than one version or level of a specification is appropriate for a particular task, user agents are encouraged to conform to the latest version. However, developers should consider implementing the version that best supports accessibility, even if this is not the latest version.
  2. For reasons of backward compatibility, user agents should generally continue to implement deprecated features of specifications. Information about deprecated language features is generally part of the language's specification.
References
  1. The list of current W3C Recommendations and other technical documents is available at http://www.w3.org/TR/.
  2. W3C make available validation services to promote the proper usage and implementation of specifications. Refer to the:
  3. Information about PDF and accessibility is made available by Adobe [ADOBE].

Guideline 9. Provide navigation mechanisms

Checkpoints: 9.1, 9.2, 9.3, 9.4, 9.5, 9.6, 9.7, 9.8, 9.9, 9.10

Checkpoint definitions

9.1 Provide content focus (P1) Checkpoint 9.1
  1. Provide at least one content focus for each viewport (including frames) where enabled elements are part of the rendered content.
  2. Allow the user to make the content focus of each viewport the current focus.
Normative inclusions and exclusions
  1. When a viewport includes no enabled elements (either because the format does not provide for this, or a given piece of content has no enabled elements), the content focus requirements of the following checkpoints do not apply: 1.2, 5.1, 5.4, 6.6, 7.1, 9.3, 9.4, 9.5, 9.6, 9.7, 10.2, and 11.5.

Note: For example, when two frames of a frameset contain enabled elements, allow the user to make the content focus of either frame the current focus. Note that viewports "owned" by plug-ins that are part of a conformance claim are also covered by this checkpoint. See checkpoint 7.1 for information about implementing content focus according to operating environment conventions.

Who benefits
  1. Users who rely on the content focus for interaction (e.g., for interaction with enabled elements through the keyboard, or for assistive technologies that consider the current focus a point of regard). This includes some users with blindness, low vision, or a physical disability.

9.2 Provide user interface focus (P1) Checkpoint 9.2
  1. Provide a user interface focus.

Note: See checkpoint 7.1 for information about implementing user interface focus according to operating environment conventions.

Who benefits
  1. Users who rely on the user interface focus for interaction (e.g., for interaction with user interface controls through the keyboard, or for assistive technologies that consider the current focus a point of regard). This includes some users with blindness, low vision, or a physical disability.
Example techniques
  1. Some operating environments provide a means to move the user interface focus among all open windows. It may be possible to satisfy this checkpoint using the functionality provided by the operating environment.

9.3 Move content focus (P1) Checkpoint 9.3
  1. Allow the user to move the content focus to any enabled element in the viewport.
  2. Allow configuration so that the content focus of a viewport only changes on explicit user request.
  3. If the author has not specified a navigation order, allow at least forward sequential navigation, in document order, to each element in the set established by provision one of this checkpoint.
Sufficient techniques
  1. To satisfy provision two of this checkpoint, configuration is preferred, but is not required if the content focus only ever changes on explicit user request.
Normative inclusions and exclusions
  1. The user agent may also include disabled elements in the navigation order.

Note: In addition to forward sequential navigation, the user agent should also allow reverse sequential navigation. See checkpoint 9.9 for information about structured navigation. See checkpoints 5.1 and 6.6 for more information about focus changes.

Who benefits
  1. Users who rely on the focus for interaction (e.g., for interaction with enabled elements through the keyboard, or for assistive technologies that consider the focus a point of regard). This includes some users with blindness, low vision, or a physical disability.
Example techniques:
  1. Allow the user to move the content focus to each enabled element by repeatedly pressing a single key. Many user agents enable sequential navigation through repeated keystrokes — for example, using the Tab key for forward navigation and Shift-Tab for reverse navigation. Because the Tab key is typically on one side of the keyboard while arrow keys are located on the other, users should be allowed to configure the user agent so that sequential navigation is possible with keys that are physically closer to the arrow keys. See also checkpoint 11.3 for information about overriding bindings in the default input configuration.
  2. Maintain a logical element navigation order. For instance, users may use the keyboard to navigate among elements or element groups using the arrow keys within a group of elements. One example of a group of elements is a set of radio buttons. Users should be able to navigate to the group of buttons, then be able to select each button in the group. Similarly, allow users to navigate from table to table, but also among the cells within a given table (up, down, left, right).
  3. Respect author-specified information about navigation order (e.g., the tabindex attribute in HTML 4 [HTML4], section 17.11.1). Allow users to override the author-specified navigation order (e.g., by offering an alphabetized view of links or other orderings).
  4. The default sequential navigation order should respect the conventions of the natural language of the document. Thus, for most left-to-right languages, the usual navigation order is top-to-bottom and left-to-right. For right-to-left languages, the order would be top-to-bottom and right-to-left.
  5. Implement the :hover, :active, and :focus pseudo-classes of CSS 2 ([CSS2], section 5.11.3). This allows users to modify content focus presentation with user style sheets. Use them in conjunction with the CSS 2 :before pseudo-elements ([CSS2], section 5.12.3) to clearly indicate that something is a link (e.g., 'A:before { content : "LINK:" }').
  6. In Java, a component is part of the sequential navigation order when added to a panel and its isFocusTraversable method returns true. A component can be removed from the navigation order by extending the component, overloading this method, and returning false.
  7. JAWS for Windows Links List view D

    This image shows how JAWS for Windows [JFW] allows users to navigate to links in a document and activate them independently. Users may also configure the user agent to navigate visited links, unvisited links, or both. Users may also change the sequential navigation order, sorting links alphabetically or leaving them in the logical tabbing order. The focus in the links view follows the focus in the main view.

Doing more
  1. Provide other sequential navigation mechanisms for particular element types or semantic units, e.g., "Find the next table" or "Find the previous form." For more information about sequential navigation of form controls and form submission, see techniques for checkpoint 5.5.
  2. For graphical user interfaces (or for any user agent offering a two-dimensional display), navigation based not on document order but on layout may also benefit the user. For example, allow the user to navigate up, down, left, and right to the nearest rendered enabled link. This type of navigation may be particularly useful when it is clear from the layout where the next navigation step will take the user (e.g., grid layouts where it is clear what the next link to the left or below will be).
  3. Excessive use of sequential navigation can reduce the usability of software for both disabled and non-disabled users. Some useful types of direct navigation include: navigation based on position (e.g., all links are numbered by the user agent), navigation based on element content (e.g., the first letter of text content), direct navigation to a table cell by its row/column position, and searching (e.g., based on form element text, associated labels, or form element names).

9.4 Restore viewport state history (P1) Checkpoint 9.4
  1. For user agents that implement a viewport history mechanism, for each state in a viewport's browsing history, maintain information about the point of regard, content focus, and selection.
  2. When the user returns to any state in the viewport history (e.g., via the "back button"), restore the saved values for the point of regard, content focus, and selection.
Normative inclusions and exclusions
  1. The viewport history associates values for these three state variables (point of regard, content focus, and selection) with a particular document object. If the user returns to a state in the history and the user agent retrieves new content, the user agent is not required to restore the saved values of the three state variables.
  2. Conformance profile labels: Selection
Notes and rationale
  1. This checkpoint only refers to a per-viewport history mechanism, not a history mechanism that is common to all viewports (e.g., of visited Web resources).
Who benefits
  1. Users who may have difficulty re-orienting themselves during a browsing session. This includes some users with a memory or cognitive disability, some users with a physical disability, and some users with serial access to content or who navigate sequentially, for whom repositioning will be time-consuming.
Example techniques
  1. For each state in the history, keep track of the last time the content was modified. When returning to that state in the history, restore the three state variables of the content being rendered as long as the content has not been retrieved more recently than that date.
  2. If the user agent allows the user to browse multimedia or audio-only presentations, when the user leaves one presentation for another, pause the presentation. When the user returns to a previous presentation, allow the user to resume the presentation where it was paused (i.e., return the point of regard to the same place in space and time). Note: This may be done for a presentation that is available "completely" but not for a "live" stream or any part of a presentation that continues to run in the background.
  3. Allow the user to configure whether leaving a viewport pauses a multimedia presentation.
  4. If the user activates a broken link, leave the viewport where it is and alert the user (e.g., in the status bar and with a graphical or audio alert). Moving the viewport suggests that a link is not broken, which may disorient the user.
  5. In JavaScript, the following may be used to change the Web resource in the viewport, and navigate the history:
    • myWindow.home();
    • myWindow.forward();
    • myWindow.back();
    • myWindow.navigate("http://example.com/");
    • myWindow.history.back();
    • myWindow.history.forward();
    • myWindow.history.go( -2 );
    • location.href = "http://example.com/"
    • location.reload();
    • location.replace("http://example.com/");
Doing more
  1. Restore the point of regard, content focus, and selection after the user reloads the same content.
References
  1. Refer to the HTTP/1.1 specification for information about history mechanisms ([RFC2616], section 13.13).

9.5 No events on focus change (P2) Checkpoint 9.5
  1. Allow configuration so that moving the content focus to or from an enabled element does not automatically activate any explicitly associated event handlers of any event type.
Normative inclusions and exclusions
  1. Conformance profile labels: Events

Note: For instance, in this configuration for an HTML document, do not activate any handlers for the onfocus, onblur, or onchange attributes. In this configuration, user agents should still apply any stylistic changes (e.g., highlighting) that may occur when there is a change in content focus.

Notes and rationale
  1. Event handlers associated with setting (or removing focus) may cause disorienting changes to content. The purpose of this checkpoint is to reduce unexpected changes while navigating with the focus.
Who benefits
  1. Users with blindness or some users with a physical disability, and anyone without a pointing device.
Example techniques
  1. Allow the following configurations:
    1. On invocation of the input binding, move focus to the associated enabled element, but do not activate it.
    2. On invocation of the input binding, move focus to the associated enabled element and prompt the user with information that will allow the user to decide whether to activate the element (e.g., link title or text). Allow the user to suppress future prompts for this particular input binding.
    3. On invocation of the input binding, move focus to the associated enabled element and activate it.

9.6 Show event handlers (P2) Checkpoint 9.6
  1. For the element with content focus, make available the list of input device event types for which there are event handlers explicitly associated with the element.
Normative inclusions and exclusions
  1. Conformance profile labels: Events

Note: For example, allow the user to query the element with content focus for the list of input device event types, or add them directly to the sequential navigation order described in checkpoint 9.3. See checkpoint 1.2 for information about activation of event handlers associated with the element with focus.

Who benefits
  1. Users with blindness or some users with a physical disability, and anyone without a pointing device.
Example techniques
  1. For HTML content, the left mouse button is generally the only mouse button that is used to activate event handlers associated with mouse clicks.
  2. Authors may specify redundant event handlers (e.g., the same handler for both onmouseover and onfocus events). When the user agent recognizes the same handler for two event types, present only one of them to avoid confusion.
  3. When using the "Document Object Model (DOM) Level 3 Events Specification" [DOM3EVENTS], find the list of event types for which there are event handlers explicitly associated with an element as described in section 1.3.1, using the methods EventTarget.canTrigger/EventTarget.isRegisteredHere and EventTarget.canTrigger/Event.isRegisteredHere. The first method provides information about the target node only, the second about whether there are handlers on any node in the path between the target node and the root node.
References
  1. See checkpoint 1.2 for information about input device event handlers in HTML 4 [HTML4] and the Document Object Model (DOM) Level 2 Events Specification [DOM2EVENTS].

9.7 Move content focus in reverse (P2) Checkpoint 9.7
  1. Extend the functionality required in provision three of checkpoint 9.3 by allowing the same sequential navigation in reverse document order.
  2. As part of satisfying provision one of this checkpoint, the user agent must not include disabled elements in the navigation order.
Who benefits
  1. Users who rely on the focus for interaction (e.g., for interaction with enabled elements through the keyboard, or for assistive technologies that consider the focus a point of regard). This includes some users with blindness, low vision, or a physical disability.
Related techniques
  1. Apply the techniques of checkpoint 9.3 to enabled elements only.
Doing more
  1. Allow configuration so that disabled elements are included in the navigation order. These elements cannot be activated, but their presence may lend continuity to navigation.

9.8 Provide text search (P2) Checkpoint 9.8
  1. Allow the user to search within rendered text content for a sequence of characters from the document character set.
  2. Allow the user to start a forward search (in document order) from any selected or focused location in content.
  3. When there is a match, do both of the following:
  4. Alert the user when there is no match or after the last match in content (i.e., prior to starting the search over from the beginning of content).
  5. Provide a case-insensitive search option for text in scripts (i.e., writing systems) where case is significant.
Normative inclusions and exclusions
  1. Conformance detail: For all rendered content

Note: If the user has not indicated a start position for the search, the search should start from the beginning of content. Per checkpoint 7.3, use operating environment conventions for indicating the result of a search.

Notes and rationale
  1. This checkpoint involves searching through rendered content only. Thus, the user agent should not search through unrendered conditional content. It may be confusing to allow users to search for text content that is not rendered (and thus that they have not viewed). Since checkpoint 2.3 requires that the user have access to conditional content, the user can search through that content once rendered.
Who benefits
  1. Some users with serial access to content or who navigate sequentially, some users with a cognitive disability (who may have difficulty locating information among other information), and some users with a physical disability (for whom navigation may be a significant effort).
Example techniques
  1. Use the selection or focus to indicate found text. This will provide assistive technologies with access to the text.
  2. Allow users to search all views (e.g., including views of the text source).
  3. For extremely small viewports or extremely long matches, the entire matched text content may not fit within the viewport. In this case, developers may move the viewport to encompass the initial part of the matched content.
  4. The search string input method should follow operating environment conventions (e.g., for international character input).
  5. When the point of regard depends on time (e.g., for audio viewports), the user needs to be able to search through content that will be available through that viewport. This is analogous to content rendered graphically that is reachable by scrolling.
  6. For multimedia presentations, allow users to search and examine time-dependent media elements and links in a time-independent manner. For example, present a static list of time-dependent links.
  7. Allow users to search the element content of form elements (where applicable) and any label text.
  8. When searching a document, the user agent should not search text whose properties prevent it from being visible (such as text that has visibility="hidden"), or equivalent text for elements with such properties (such as alt attribute text for an image that has visibility="hidden").
Doing more
  1. Allow reverse search in addition to forward search.
  2. Allow the user to start a search from the beginning of the document rather than from the current selection or focus.
  3. Provide distinct alerts for when there are no matches and when there are no more matches.
  4. Allow the user to easily start a search from the beginning of the content currently rendered in the viewport.
  5. Provide the option of searching through conditional content that is associated with rendered content, and render the found conditional content (e.g., by showing its relation to the rendered content).
  6. For frames, allow users to search for content in all frames, without having to be in a particular frame.
  7. If the number of matches is known, provide this information to orient the user.
References
  1. For information about when case is significant in a script, refer to Section 4.1 of Unicode [UNICODE].

9.9 Allow structured navigation (P2) Checkpoint 9.9
  1. Allow the user to navigate efficiently to and among important structural elements in rendered content.
  2. As part of satisfying provision one of this checkpoint, allow forward and backward sequential navigation.

Note: This specification intentionally does not identify which "important elements" must be navigable as this will vary by specification. What constitutes "efficient navigation" may depend on a number of factors as well, including the "shape" of content (e.g., sequential navigation of long lists is not efficient) and desired granularity (e.g., among tables, then among the cells of a given table).

Notes and rationale
  1. User agents should construct the navigation view with the goal of breaking content into sensible pieces according to the author's design. In most cases, user agents should not break down content into individual elements for navigation; element-by-element navigation of the document object does not meet the goal of facilitating navigation to important pieces of content. (The navigation view may also serve as an expanding/contracting outline view; see the outline view requirement of checkpoint 10.4.) Instead, user agents are expected to construct the navigation view based on markup.
  2. This checkpoint does not require that structured navigation techniques involve the content focus because some of the elements navigated may not be enabled elements.
Who benefits
  1. Users with serial access to content or who navigate sequentially.
Example techniques
  1. In HTML 4 [HTML4], important elements include: A, ADDRESS, APPLET, BUTTON, FIELDSET, DD, DIV, DL, DT, FORM, FRAME, H1-H6, IFRAME, IMG, INPUT, LI, LINK (if rendered), MAP, OBJECT, OL, OPTGROUP, OPTION, P, TABLE, TEXTAREA, and UL. HTML also allows authors to specify keyboard configurations (see the accesskey, tabindex attributes), which can serve as hints about what the author considers important.
  2. Allow navigation based on commonly understood document models, even if they do not adhere strictly to a document type definition (DTD) or schema. For instance, in HTML, although headings (H1-H6) are not containers, they may be treated as such for the purpose of navigation. Note that they should be properly nested.
  3. Use the DOM ([DOM2CORE]) as the basis of structured navigation (e.g., a postorder traversal). However, for well-known markup languages such as HTML, structured navigation should take advantage of the structure of the source tree and what is rendered.
  4. Follow operating environment conventions for indicating navigation progress (e.g., selection or content focus).
  5. Allow the user to limit navigation to the cells of a table (notably left and right within a row and up and down within a column). Navigation techniques include keyboard navigation from cell to cell (e.g., using the arrow keys) and page up/down scrolling. See the section on table navigation.
  6. Alert the user when navigation has led to the beginning or end of a structure (e.g., end of a list, end of a form, end of a table row or column). See checkpoint 1.3 for information about text messages to the user.
  7. For those languages with known conventions for identifying important components (e.g., by specification, schema, or metadata), user agents should construct the navigation tree from those components, allowing users to navigate up and down the document tree, and forward and backward among siblings. As the same time, allow users to shrink and expand portions of the document tree. For instance, if a subtree consists of a long series of links, this will pose problems for users with serial access to content or who navigate sequentially. At any level in the document tree (for forward and backward navigation of siblings), limit the number of siblings to between five and ten. Break longer lists down into structured pieces so that users can access content efficiently, decide whether they want to explore it in detail, or skip it and move on.
  8. Tables and forms illustrate the utility of a recursive navigation mechanism. The user should be able to navigate to tables, then change "scope" and navigate within the cells of that table. Nested tables (a table within the cell of another table) fit nicely within this scheme. The same ideas apply to forms: users should be able to navigate to a form, then among the controls within that form.
  9. Navigation and orientation go together. The user agent should allow the user to navigate to a location in content, explore the context, navigate again, and so forth. In particular, user agents should allow users to:
    1. Navigate to a piece of content that the author has identified as important according to the markup language specification and conventional usage. In HTML, for example, this includes headings, forms, tables, navigation mechanisms, and lists.
    2. Navigate past that piece of content (i.e., avoid the details of that component).
    3. Navigate into that piece of content (i.e., chose to view the details of that component).
    4. Change the navigation view as they go, expanding and contracting portions of content that they wish to examine or ignore. This will speed up navigation and facilitate orientation at the same time.
  10. Provide context-sensitive navigation. For instance, when the user navigates to a list or table, provide locally useful navigation mechanisms (e.g., within a table, cell-by-cell navigation) using similar input commands.
  11. Allow users to skip author-specified navigation mechanisms such as navigation bars. For instance, navigation bars at the top of each page at a Web site may force users with screen readers or some physical disabilities to wade through many links before reaching the important information on the page. User agents may facilitate browsing for these users by allowing them to skip recognized navigation bars (e.g., through a configuration option). Some techniques for this include:
    1. Providing a functionality to jump to the first non-link content.
    2. If the number of elements of a particular type is known, provide this information to orient the user.
    3. In HTML, the MAP element may be used to mark up a navigation bar (even when there is no associated image). Thus, users might ask that MAP elements not be rendered in order to hide links inside the MAP element. User agents might allow users to hide MAP elements selectively. For example, hide any MAP element with a title attribute specified. Note: Starting in HTML 4, the MAP element allows block content, not just AREA elements.
  12. Allow depth-first and breadth-first navigation through the document object.
Doing more
  1. Allow the user to navigate characters, words, sentences, paragraphs, and screenfuls according to conventions of the natural language. This benefits users of synthesized speech-based user agents and has been implemented by several screen readers, including Winvision [WINVISION], Window-Eyes [WINDOWEYES], and JAWS for Windows [JFW].
Related techniques
  1. See checkpoint 4.5 for information about navigating synchronized multimedia presentations.
References
  1. The following is a summary of ideas provided by the National Information Standards Organization with respect to Digital Talking Books [TALKINGBOOKS]:
    • A talking book's "Navigation Control Center" (NCC) resembles a traditional table of contents, but it is more. It contains links to all headings at all levels in the book, links to all pages, and links to any items that the reader has chosen not to have read. For example, the reader may have turned off the automatic reading of footnotes. To allow the user to retrieve that information efficiently, the reference to the footnote is placed in the NCC and the reader can go to the reference, understand the context for the footnote, and then read the footnote.
    • Once the reader is at a desired location and wishes to begin reading, the navigation process changes. Of course, the reader may elect to read serially, but often some navigation is required (e.g., frequently people navigate forward or backward one word or character at a time). Moving from one sentence or paragraph at a time is also needed. This type of local navigation is different from the global navigation used to get to the location of what you want to read. It is frequently desirable to move from one block element to the next. For example, moving from a paragraph to the next block element which may be a list, blockquote, or sidebar is the normally expected mechanism for local navigation.

9.10 Configure important elements (P3) Checkpoint 9.10
  1. Allow configuration of the set of important elements and attributes identified for checkpoints 9.9 and 10.4.
  2. As part of satisfying provision one of this checkpoint, allow the user to include and exclude element types in the set.

Note: For example, allow the user to navigate only paragraphs, or only headings and paragraphs, or to suppress and restore navigation bars, or to navigate within and among tables and table cells.

Who benefits
  1. Users with serial access to content or who navigate sequentially.
Example techniques
  1. Allow the user to navigate HTML elements that share the same class attribute.
  2. The CSS display and visibility properties ([CSS2], sections 9.2.5 and 11.2, respectively), allow the user to override the default settings in user style sheets.
Doing more
  1. Allow the user to navigate according to similar styles (which may be an approximation for similar element types).

Guideline 10. Orient the user

Checkpoints: 10.1, 10.2, 10.3, 10.4, 10.5, 10.6, 10.7

Checkpoint definitions

10.1 Associate table cells and headers (P1) Checkpoint 10.1
  1. For graphical user agents that render tables, for each table cell, allow the user to view associated header information.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by allowing the user to query each table cell for associated header information.
  2. The user agent may satisfy this checkpoint by rendering the table cell and associated header information so they are both visible in the same viewport.
Normative inclusions and exclusions
  1. This checkpoint refers only to cell/header relationships that the user agent can recognize.
Notes and rationale
  1. A cell may be associated with more than one header.
Who benefits
  1. Users for whom two-dimensional relationships may be difficult to process (e.g., users with serial access to content or who navigate sequentially, or some users with a cognitive disability). Renderings that provide easy access to cell header information will also help some users with low vision or a physical disability, for whom it may be time-consuming to scroll in order to locate relevant headers.
Example techniques
  1. When rendering the table cell and associated header information so they are both visible in the same viewport, use a technique frequently employed by spreadsheet applications: the user agent fixes the position of headers in the viewport and allows the user to scroll through associated data cells. Through horizontal and vertical alignment, the data cells and header cells are visually associated.
  2. The headers of a nested table may provide important context for the cells of the same row(s) or column(s) containing the nested table.
  3. The THEAD, TBODY, and TFOOT elements of HTML 4 ([HTML4], section 11.2.3) allow users to specify portions of a large table that should remain available (e.g., when scrolling). When a table is constructed with a TBODY element, the overflow property of CSS 2 ([CSS2], section 11.1.1) may be used to create a scrollable area.
    tbody { height: 10em; overflow: auto }   
    
  4. In HTML, beyond the TR, TH, and TD elements, the table attributes summary, abbr, headers, scope, and axis also provide information about relationships among cells and headers. For more information, see the section on table techniques.
Doing more
  1. Make available (e.g., through a context menu) information summarizing table structure, including any table head and foot rows, and possible row grouping into multiple table bodies, column groups, header cells and how they relate to data cells, the grouping and spanning of rows and columns that apply to qualify any cell value, cell position information, and table dimensions.
  2. When providing serial access to a table, allow the user to specify how cell header information should be rendered before cell data information. Some possibilities are illustrated by the CSS2 speak-header property ([CSS2], section 17.7.1).
  3. Internet Explorer context menu item to display table cell header information D

    This image shows how Internet Explorer [IE-WIN] provides cell header information through the context menu.


10.2 Highlight selection, content focus, enabled elements, visited links (P1) Checkpoint 10.2
  1. Allow global configuration to highlight the following four classes of information in each viewport: the selection, content focus, enabled elements, and recently visited links.
  2. For graphical user interfaces, as part of satisfying provision one of this checkpoint, allow at least one configuration where the highlight mechanisms for the four classes of information:
  3. For graphical user interfaces, as part of satisfying provision one of this checkpoint, if a highlight mechanism involves text size, font family, rendered text foreground and background colors, or text decorations, offer at least the following range of values:
  4. Highlight enabled elements according to the granularity specified in the format. For example, an HTML user agent rendering a PNG image as part of a client-side image map is only required to highlight the image as a whole, not each enabled region. An SVG user agent rendering an SVG image with embedded graphical links is required to highlight each (enabled) link that may be rendered independently according to the SVG specification.
Normative inclusions and exclusions
  1. Conformance profile labels: Selection

Note: Examples of highlight mechanisms for selection and content focus include foreground and background color variations, underlining, border styling, and distinctive synthesized speech prosody. Because the selection and focus change frequently, user agents should not highlight them using mechanisms (e.g., font size variations) that cause content to reflow, as this may disorient the user. Graphical highlight mechanisms that generally do not rely on rendered text foreground and background color alone include underlines or border styling. Per checkpoint 7.1, follow operating environment conventions that benefit accessibility when implementing the selection and content focus. For instance, if specified at the level of the operating environment, inherit the user's preferences for selection styles.

Notes and rationale
  1. In many graphical user interfaces, all links on a page are highlighted so that users know at a glance where to interact.
Who benefits
  1. Users with color deficiencies, low vision, or blindness, for whom color may not be useful. Also, some devices may not render colors (e.g., speech synthesizers, black and white screens). If highlighting is done through text styles, some users with low vision may need to configure them.
Example techniques
  1. Inherit selection and focus information from user's settings for the operating environment. Explain in the user agent documentation where to find information in the operating environment documentation about changing these settings.
  2. For content highlighting:
    • Use CSS2 [CSS2] to add style to these different classes of elements. In particular, consider the text-decoration property ([CSS2], section 16.3.1), aural cascading style sheets, font properties, and color properties.
    • For enabled elements, implement CSS2 attribute selectors to match elements with associated scripts ([CSS2], section 5.8).
    • The Opera dialog box for configuring the rendering of links D

      This image shows how Opera [OPERA] allows the user to configure link rendering, including the identification of visited links.

  3. For selection:
  4. For focus, implement the :hover, :active, and :focus pseudo-classes of CSS 2 ([CSS2], section 5.11.3). and dynamic outlines and focus of CSS 2 ([CSS2], sections 5.11.3 and 18.4.1, respectively).

    Example.

    The following rule will cause links with focus to appear with a blue background and yellow text.

    A:focus { background: blue; color: yellow }
    

    The following rule will cause TEXTAREA elements with focus to appear with a particular focus outline:

    TEXTAREA:focus { outline: thick black solid }
    
Doing more
  1. During configuration, warn the user of potential highlighting conflicts (e.g., same highlight mechanism used for two classes of information, or insufficient contrast likely).
  2. Test the user agent to ensure that individuals who have low vision and use screen magnification software are able to follow highlighted item(s).
Related techniques
  1. For information about highlighting links, see the section on link techniques, the visited links example in the section on generated content techniques, and techniques for checkpoint 9.3.
  2. For Windows, see information about ChooseFont and ChooseColor in techniques for checkpoint 4.1, checkpoint 4.2, and checkpoint 4.3. ChooseFont is also used to choose some text decorations in Windows.

10.3 Single highlight configuration (P2) Checkpoint 10.3
  1. Extend the functionality required by provision two of checkpoint 10.2 by allowing configuration through a single setting.
Normative inclusions and exclusions
  1. Conformance profile labels: Selection
Notes and rationale
  1. A single configuration should help the user avoid conflicts between multiple highlight settings (e.g., same highlight mechanism used for two classes of information, or insufficient contrast).
Who benefits
  1. Users with color deficiencies, low vision, or blindness. Any user who may find it difficult to locate and configure multiple settings.
Example techniques
  1. Offer a number of predefined configurations tailored to users with low vision (e.g., "Large text size") or color deficiencies (e.g., "High contrast"), or both.
  2. Allow the user to use those predefined configurations as templates for building specialized configurations (e.g., named configurations that may be easily invoked).

10.4 Provide outline view (P2) Checkpoint 10.4
  1. Make available to the user an "outline" view of rendered content, composed of labels for important structural elements (e.g., heading text, table titles, form titles, and other labels that are part of the content).
Normative inclusions and exclusions
  1. What constitutes a label is defined by each markup language specification. For example, in HTML, a heading (H1-H6) is a label for the section that follows it, a CAPTION is a label for a table, and the title attribute is a label for its element.
  2. The user agent is not required to generate a label for an important element when no label is present in content. The user agent may generate a label when one is not present.
  3. A label is not required to be text only.

Note: This outline view will provide the user with a simplified view of content (e.g, a table of contents). For information about what constitutes the set of important structural elements, see the Note following checkpoint 9.9. By making the outline view navigable, it is possible to satisfy this checkpoint and checkpoint 9.9 together: allow users to navigate among the important elements of the outline view, and to navigate from a position in the outline view to the corresponding position in a full view of content. See checkpoint 9.10 for additional configuration options.

Who benefits
  1. Users with a memory or cognitive disability, as well as users with serial access to content or who navigate sequentially. The outline view is a type of summary view and should reduce orientation time. A navigable outline view will add further benefits for these users.
Example techniques
  1. For instance, in HTML, labels include the following:
    • The CAPTION element is a label for TABLE
    • The title attribute is a label for many elements.
    • The H1-H6 elements are labels for sections that follow
    • The LABEL element is a label for the form element
    • The LEGEND element is a label for a set of form elements
    • The TH element is a label for a row/column of table cells.
    • The TITLE element is a label for the document.
  2. Allow the user to expand or shrink portions of the outline view (configure detail level) for faster access to important parts of content.
  3. Hide portions of content by using the CSS display and visibility properties ([CSS2], sections 9.2.5 and 11.2, respectively).
  4. Provide a structured view of form controls (e.g., those grouped by LEGEND or OPTGROUP in HTML) along with their labels.
  5. Amaya table of contents view D

    This image shows the table of contents view provided by Amaya [AMAYA]. This view is coordinated with the main view so that users may navigate in one viewport and the focus follows in the other. An entry in the table of contents with a target icon means that the heading in the document has an associated anchor.

Related techniques
  1. See structured navigation techniques for checkpoint 9.9.
Doing more
  1. For improperly structured documents, user agents may attempt to create an outline based on the rendering of elements and heuristics about what elements may indicate about document structure.

10.5 Provide link information (P3) Checkpoint 10.5
  1. To help the user decide whether to traverse a link in content, make available the following information about it:
Normative inclusions and exclusions
  1. User agents are expected to compute information about recently traversed links. For the other link information of this checkpoint, the user agent is only required to make available what is present in content.
  2. The user agent is not required to compute or make available information that requires retrieval of linked Web resources.
Who benefits
  1. Users for whom following a link may lead to loss of context upon return, including some users with blindness and low vision, some users with a cognitive disability, and some users with a physical disability.
Example techniques
  1. Some markup languages allow authors to provide hints about the nature of linked content (e.g., in HTML 4 [HTML4], the hreflang and type attributes on the A element). Specifications should indicate when this type of information is a hint from the author and when these hints may be overridden by another mechanism (e.g., by HTTP headers in the case of HTML). User agent developers should make the author's hints available to the user (prior to retrieving a resource), but should provide definitive information once available.
  2. Links may be simple (e.g., HTML links) or more complex, such as those defined by the XML Linking Language (XLink) [XLINK].
  3. The scope of "recently followed link" depends on the user agent. The user agent may allow the user to configure this parameter, and should allow the user to reset all links as "not followed recently."
  4. User agents should cache information determined as the result of retrieving a Web resource and should make it available to the user. Refer to HTTP/1.1 caching mechanisms described in RFC 2616 [RFC2616], section 13.
  5. For a link that has content focus, allow the user to query the link for information (e.g., by activating a menu or key stroke).
  6. Do not mark all local links (to anchors in the same page) as visited when the page has been visited.
Related techniques
  1. See the section on link techniques.
Doing more
  1. Provide information about any input bindings associated with a link; see checkpoint 11.2 for information about author-specified input bindings.
  2. Allow configuration to prompt the user to confirm (or cancel) any payment that results from activation of a fee link. For the purpose of this document, the term fee link refers to a link that when activated, debits the user's electronic "wallet" (generally, a "micropayment"). The link's role as a fee link is identified through markup (in a manner that the user agent can recognize). This definition of fee link excludes payment mechanisms (e.g., some form-based credit card transactions) that cannot be recognized by the user agent as causing payments. Note: Previous versions of UAAG 1.0 included requirements related to fee links.
  3. Additional fee link techniques:
    1. While configuration to prompt before payment is preferred, it is sufficient (to meeting the goal of informed consent) to only ever allow activation of fee links on explicit user request.
    2. Allow the user to configure the user agent to prompt for payments above a certain amount (including any payment). Warn the user that even in this configuration, the user agent may not be able to recognize some payment mechanisms.
References
  1. User agents may use HTTP HEAD rather than GET for information about size and language. Refer to RFC 2616 [RFC2616], section 9.3
  2. For information about content size in HTTP/1.1, refer to RFC 2616 [RFC2616], section 14.13. User agents are not expected to compute content size recursively (i.e., by adding the sizes of resources referenced by URIs within another resource).
  3. For information about content language in HTTP/1.1, refer to RFC 2616 [RFC2616], section 14.12.
  4. For information about content type in HTTP/1.1, refer to RFC 2616 [RFC2616], section 14.17.

Checkpoint definitions for the user interface

10.6 Highlight current viewport (P1) Checkpoint 10.6
  1. Highlight the viewport with the current focus (including any frame that takes current focus).
  2. For graphical viewports, as part of satisfying provision one of this checkpoint, provide at least one highlight mechanism that does not rely on rendered text foreground and background colors alone (e.g., use a thick outline).
  3. If the techniques used to satisfy provision one of this checkpoint involve rendered text size, font family, rendered text foreground and background colors, or text decorations, allow global configuration and offer same ranges of values required by provision three of checkpoint 10.2.

Note: See checkpoint 7.1 for information about implementing highlight mechanisms according to operating environment conventions.

Who benefits
  1. Users with color deficiencies or blindness, for whom color will not be useful. Also, some devices may not render colors (e.g., speech synthesizers, black and white screens).
Example techniques
  1. Offer a configuration whereby a window that is the viewport with the current focus is brought to the foreground, or maximized automatically. For example, maximize the parent window of the browser when launched, and maximize each child window automatically when it receives focus. Maximizing does not necessarily mean occupying the whole screen or parent window; it means expanding the viewport in a manner that reduces the amount of horizontal and vertical scrolling required of the user.
  2. If the viewport with the current focus is a frame or the user does not want windows to pop to the foreground, use border colors, reverse videos, or other graphical clues to indicate the viewport with the current focus.
  3. If the default highlight mechanism is inherited from the operating environment, document how to change it, or explain where to find this information in the documentation for the operating environment.
  4. For synthesized speech or braille output, use the frame or window title to identify the viewport with the current focus.
  5. Use operating environment conventions, for specifying selection and content focus (e.g., schemes in Windows).
  6. Implement the :hover, :active, and :focus pseudo-classes of CSS 2 ([CSS2], section 5.11.3). This allows users to modify content focus rendering with user style sheets.
  7. Example of a solid line border used to indicate the content focus in Opera 3.60 D

    This image shows how Opera [OPERA] uses a solid line border to indicate content focus.

    Example of system highlight colors used to indicate the content focus by the accessible browser project D

    This image shows how the Accessible Web Browser [AWB] uses the operating environment highlight colors to indicate content focus.

Related techniques
  1. See the section on frame techniques.

10.7 Indicate viewport position (P3) Checkpoint 10.7
  1. Indicate the viewport's position relative to rendered content (e.g., the proportion of an audio or video clip that has been played, or the proportion of a Web page that has been viewed).
Sufficient techniques
  1. The user agent may calculate the relative position according to content focus position, selection position, or viewport position, depending on how the user has been browsing.
  2. The user agent may indicate the proportion of content viewed in a number of ways, including as a percentage or as a relative size in bytes. See checkpoint 1.3 for more information about text versions of messages to the user, including messages about position information.
Normative inclusions and exclusions
  1. For two-dimensional spatial renderings, relative position includes both vertical and horizontal positions.
  2. This checkpoint does not require the user agent to present information about retrieval progress. However, for streaming content, viewport position may be closely tied to retrieval progress.
Notes and rationale
  1. This checkpoint does not specify how to calculate the proportion in all cases, and implementations may vary. For instance, suppose a user agent is to render fifty audio clips one after the other. It may be costly to calculate the proportion based on the total time required by all fifty clips (as this may require the user agent to fetch all fifty in advance). Instead, the user agent may represent the proportion as something like "2:43 remaining in the tenth audio clip (of fifty)."
Who benefits
  1. Users with serial access to content or who navigate sequentially and some users with a cognitive disability. This type of context information generally benefits all users.
Example techniques
  1. The proportion should be indicated using a relative value where applicable (e.g., 25%), otherwise as an absolute offset (e.g., 3k) from some recognized landmark.
  2. Provide a scrollbar for the viewport. Some specifications address scrolling requirements or suggestions, such as for the THEAD and TBODY elements of HTML 4 ([HTML4], section 11.2.3) and the overflow property of CSS 2 ([CSS2], section 11.1.1).
  3. Indicate the size of the document, so that users may decide whether to download for offline viewing. For example, the playing time of an audio file could be stated in terms of hours, minutes, and seconds. The size of a primarily text-based Web page might be stated in both kilobytes and screens, where a screen of information is calculated based on the current dimensions of the viewport.
  4. Indicate the number of screens of information, based on the current dimensions of the viewport (e.g., "screen 4 of 10").
  5. Use a variable pitch audio signal to indicate the viewport's different positions.
  6. Provide markers for specific percentages through the document.
  7. Put a marker on the scrollbar, or a highlight at the bottom of the page while scrolling (so you can see what was the bottom before you started scrolling).
  8. For images that render gradually (coarsely to finely), it is not necessary to show percentages for each rendering pass.
Doing more
  1. Allow users to configure what status information they want rendered. Useful status information includes:
    • Document proportions (e.g., numbers of lines and pages).
    • Number of elements of a particular type (e.g., tables, forms, and headings);
    • Whether the viewport is at the beginning or end of the document;
    • Size of document in bytes;
    • The number of controls in a form and controls in a form element group (e.g., FIELDSET in HTML).

Guideline 11. Allow configuration and customization

Checkpoints: 11.1, 11.2, 11.3, 11.4, 11.5, 11.6, 11.7

Checkpoint definitions

11.1 Current user input configuration (P1) Checkpoint 11.1
  1. Provide information to the user about current user preferences for input configurations.
Sufficient techniques
  1. To satisfy this checkpoint, the user agent may make available binding information in a centralized fashion (e.g., a list of bindings) or a distributed fashion (e.g., by listing keyboard shortcuts in user interface menus). See related documentation checkpoints 12.2, 12.3, and 12.5.
Normative inclusions and exclusions
  1. Conformance detail: For user agent features
Who benefits
  1. Users with blindness (for whom the pointing device is not useful), users with physical disabilities (who might mistakenly repeat a key stroke), users who fatigue easily (for whom the composition of key sequences is a significant effort), users who cannot remember key combinations, and any user who wants to operate the user agent efficiently.
Related techniques
  1. See the input configuration techniques.

11.2 Current author input configuration (P2) Checkpoint 11.2
  1. Provide a centralized view of the current author-specified input configuration.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by providing different views for different input modalities (keyboard, pointing device, and voice).
Normative inclusions and exclusions
  1. Conformance detail: For all content

Note: For example, for HTML documents, provide a view of keyboard bindings specified by the author through the accesskey attribute. The intent of this checkpoint is to centralize information about author-specified bindings so that the user does not have to read an entire document to learn about available bindings.

Who benefits
  1. Users with blindness, some users with a physical disability, and some users with a memory or cognitive disability.
Example techniques
  1. If the user agent offers a special view that lists author-specified bindings, allow the user to navigate easily back and forth between the viewport with the current focus and the list of bindings.
Related techniques
  1. See input configuration techniques.
Doing more
  1. In addition to providing a centralized view of bindings, allow users to find out about bindings in content. For example, highlight enabled elements that have associated event handlers (e.g., by indicating bindings near the element).

11.3 Allow override of bindings (P2) Checkpoint 11.3
  1. Allow the user to override any binding that is part of the user agent default input configuration.
Normative inclusions and exclusions
  1. The user agent is not required to allow the user to override conventional bindings for the operating environment (e.g., for access to help).
  2. The override requirement only applies to bindings for the same input modality (e.g., the user must be able to override a keyboard binding with another keyboard binding).
  3. This checkpoint excludes the requirements of checkpoint 11.4.
  4. Conformance detail: For user agent features

Note: See checkpoint 11.5 for default input configuration requirements and checkpoint 12.3 for information about their documentation.

Who benefits
  1. Users with blindness, some users with a physical disability, and some users with a memory or cognitive disability.
Example techniques
  1. Allow the user to override bindings at the level of the operating environment.
Related techniques
  1. See input configuration techniques.
Doing more
  1. Allow users to choose from among prepackaged configurations, to override portions of the chosen configuration, and to save it as a profile. Not only will the user save time configuring the user agent, but this will reduce questions to technical support personnel.
  2. Allow users to easily restore the default input configuration.
  3. Allow users to create macros and bind them to key strokes or other input methods.
  4. Test the default keyboard configuration for usability. Ask users with different disabilities and combinations of disabilities to test configurations.

11.4 Single-key access (P2) Checkpoint 11.4
  1. Allow the user to override any binding in the user agent default keyboard configuration with a binding to either a key plus modifier keys or to a single key.
  2. For each functionality in the set required by checkpoint 11.5, allow the user to configure a single-key binding. A single-key binding is one where a single key press performs the task, with zero modifier keys.
Sufficient techniques
  1. The user agent may satisfy the requirements of provision two of this checkpoint with a "single-key mode." In a single-key mode, the complete set of functionalities required by provision two must be available through single-key bindings. The user must be able to remain in single-key mode until explicitly requesting to leave it.
Normative inclusions and exclusions
  1. In this checkpoint, "key" refers to a physical key of the keyboard (rather than, say, a character of the document character set).
  2. The user agent is not required to allow the user to override conventional bindings for the operating environment (e.g., for access to help).
  3. Provision two of this checkpoint does not require single physical key bindings for character input, only for the activation of user agent functionalities.
  4. If the number of physical keys on the keyboard is less than the number of functionalities required by checkpoint 11.5, then provision two of this checkpoint does not require the user agent to allow single-key bindings for all of the functionalities. The user agent should give preference to those functionalities listed in provision one of checkpoint 11.5.
  5. This checkpoint is mutually exclusive of checkpoint 11.3 since it is specific to the keyboard and to emphasize the importance of easy keyboard access.
  6. Conformance detail: For user agent features

Note: Because single-key access is so important to some users with physical disabilities, user agents should ensure that: (1) most keys of the physical keyboard may be configured for single-key bindings, and (2) most functionalities of the user agent may be configured for single-key bindings. For information about access to user agent functionality through a keyboard API, see checkpoint 6.7.

Notes and rationale
  1. When using a physical keyboard, some users require single-key access, others require that keys activated in combination be physically close together, while others require that they be spaced physically far apart.
  2. In some modes of interaction (e.g., when the user is entering text), the number of available single keys will be significantly reduced.
  3. A "single-key mode" allows user agents to "save" keys for other bindings by default and still satisfy this checkpoint. However, even when a single-key mode is offered, user agents should include as many required single-key bindings as possible in the default keyboard configuration. The user should be able to enter into a single-key mode by using a single-key.
Who benefits
  1. Users with a physical disability (for whom single-key access is particularly important), and some users with a memory or cognitive disability (who may require simple interaction).
Example techniques
  1. Offer a single-key mode where, once the user has entered into that mode (e.g., by pressing a single key), most of the keys of the keyboard are configurable for single-key operation of the user agent. Allow the user to exit that mode by pressing a single key as well. For example, Opera [OPERA] includes a mode in which users can access important user agent functionalities with single strokes from the numeric keypad.
  2. Consider distance between keys and key alignment (e.g., "9/i/k", which align almost vertically on many keyboards) in the default configuration. For instance, if Enter is used to activate links, put other link navigation commands near it (e.g., page up/down and arrow keys on many keyboards). In configurations for users with reduced mobility, pair related functionalities on the keyboard (e.g., left and right arrows for forward and back navigation).
  3. Mouse Keys (available in some operating environments) allow users to simulate the mouse through the keyboard. They provide a usable command structure for individuals who require keyboard-only and single-access, without interfering with the user interface for individuals who do not; see checkpoint 1.1 for more information about keyboard access requirements.
Doing more
  1. Allow users to accomplish tasks through repeated key strokes (e.g., sequential navigation) since this can mean less physical repositioning for all users. However, repeated key strokes may not be efficient for some tasks. For instance, do not require the user to position the pointing device by pressing the "down arrow" key repeatedly.
  2. So that users do not mistakenly activate certain functionalities, make certain combinations "more difficult" to invoke (e.g., users are not likely to press Control-Alt-Delete accidentally).

11.5 Default input configuration (P2) Checkpoint 11.5
  1. Ensure that the user agent default input configuration includes bindings for the following functionalities required by other checkpoints in this document:
  2. If the user agent supports the following functionalities, the default input configuration must also include bindings for them:
Sufficient techniques
  1. The user agent may satisfy the functionality of entering a URI for a new resource in a number of ways, including by prompting the user or by moving the user interface focus to a control for entering URIs.
Normative inclusions and exclusions
  1. Conformance detail: For user agent features

Note: This checkpoint does not make any requirements about the ease of use of default input configurations, though clearly the default configuration should include single-key bindings and allow easy operation. Ease of use is addressed by the configuration requirements of checkpoint 11.3.

Who benefits
  1. Users with blindness, some users with a physical disability, and some users with a memory or cognitive disability.
Example techniques
  1. Input configurations should allow quick and direct navigation that does not rely on graphical output. Do not require the user to navigate through a graphical user interface as the only way to activate a functionality.
Related techniques
  1. See the techniques of checkpoint 7.4 for information about indicating input configurations.
Doing more
  1. Provide different input configuration profiles (e.g., one keyboard profile with key combinations close together and another with key combinations far apart).
  2. Offer a mode that makes the input configuration compatible with other versions of the software (or with other software).
  3. Provide convenient bindings for controlling the user interface, such as showing, hiding, moving, and resizing graphical viewports.
  4. Allow the user to configure how much the viewport should move when scrolling the viewport backward or forward through content (e.g., for a graphical viewport, "page down" causes the viewport to move half the height of the viewport, or the full height, or twice the height).

11.6 User profiles (P2) Checkpoint 11.6
  1. For the configuration requirements of this document, allow the user to save user preferences in at least one user profile.
  2. Allow the user to choose from among available user agent default profiles, profiles created by the same user, and no profile (i.e., the user agent default settings).
Normative inclusions and exclusions
  1. This checkpoint does not require the user agent to provide multiple default profiles.
  2. This checkpoint does not require that user profiles be portable (i.e., removable from the user agent to be reread by a different instance of the user agent). Portable user profiles are very useful, however.
  3. Conformance detail: For user agent features
Notes and rationale
  1. The user agent is only expected to allow the user to choose from profiles created by the same user, not profiles created by other users.
Who benefits
  1. Users with blindness, some users with a physical disability, and some users with a memory or cognitive disability.
Example techniques
  1. Follow applicable operating environment conventions for input configuration profiles.
  2. Allow users to choose a different profile, to switch rapidly between profiles, and to return to the default input configuration.
  3. If the user can edit the profile by hand, the user agent documentation should explain the profile format.
Doing more
  1. If the user agent offers a way to restore the user agent default configuration (e.g,. by pushing a button), prompt the user to save the current configuration before restoring the default configuration. This scenario illustrates the value of named, persistent, reloadable configurations.

11.7 Tool bar configuration (P3) Checkpoint 11.7
  1. For graphical user agent user interfaces with tool bars, allow the user to configure the position of user agent user interface controls on those tool bars.
  2. Offer a predefined set of controls that may be added to or removed from tool bars.
  3. Allow the user to restore the default tool bar configuration.
Normative inclusions and exclusions
  1. Conformance detail: For user agent features
Who benefits
  1. Users with serial access to content or who navigate sequentially, and some users with a memory or cognitive disability (who may have difficulty remembering where and how to access user agent functionalities).
Example techniques
  1. Use conventional operating environment mechanisms for allowing configuration of font sizes, synthesized speech rates, and other style parameters.
  2. Allow the user to show and hide user interface controls. This benefits users with cognitive disabilities and users with serial access to content or who navigate sequentially to user interface controls.
  3. Allow the user to choose icons and/or text.
  4. Allow the user to change the grouping of icons and the order of menu entries (e.g., for faster access to frequently used user interface controls).
  5. Allow multiple icon sizes (big, small, other sizes). Ensure that these values are applied consistently across the user interface.
  6. Allow the user to change the position of tool bars and icons. Do not rely solely on drag-and-drop for reordering the tool bar. Allow the user to configure the user agent user interface in a device-independent manner (e.g., through a text-based profile).

Guideline 12. Provide accessible user agent documentation and help

Checkpoints: 12.1, 12.2, 12.3, 12.4, 12.5

Checkpoint definitions

12.1 Provide accessible documentation (P1) Checkpoint 12.1
  1. Ensure that at least one version of the user agent documentation conforms to at least level Double-A of the Web Content Accessibility Guidelines 1.0 [WCAG10].
Normative inclusions and exclusions
  1. Conformance detail: For user agent features
Notes and rationale
  1. User agents may provide documentation in many formats, but at least one must conform to at least level Double-A of the Web Content Accessibility Guidelines 1.0 [WCAG10].
  2. Remember to keep documentation accessible as the user agent evolves (e.g., when bug fixes are published).
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Distribute accessible documentation over the Web, on CD-ROM, or by recorded voice. Alternative hardcopy formats may also benefit some users.
  2. For example, for conformance to the Web Content Accessibility Guidelines 1.0 [WCAG10]:
    1. Provide text equivalents of all non-text content (e.g., graphics, audio-only presentations);
    2. Provide extended descriptions of screen-shots and flow charts;
    3. Provide a text equivalent for audio user agent tutorials. Tutorials that use synthesized speech to guide a user through the operation of the user agent should also be available at the same time as graphical representations.
    4. Use clear and consistent navigation and search mechanisms;
    5. Use the NOFRAMES element when the support/documentation is presented in a FRAMESET;
  3. Provide documentation in small chunks (for rapid downloads) and also as a single source (for easy download and/or printing). A single source might be a single HTML file or a compressed archive of several HTML documents and included images.
  4. Ensure that run-time help and any Web-based help or support information is accessible and may be operated with a single, well-documented, input command (e.g., key stroke). Use operating environment conventions for input configurations related to run-time help.
  5. Ensure that user agent identification codes are accessible to users so they may install their software. Codes printed on software packaging may not be accessible to people with visual disabilities.
Doing more
  1. Provide accessible documentation for all audiences, including end users and developers. For instance, developers with disabilities may wish to add accessibility features to the user agent, and so require information on available APIs and other implementation details.
  2. Provide documentation in alternative formats such as braille (refer to "Braille Formats: Principles of Print to Braille Transcription 1997" [BRAILLEFORMATS]), large print, or audio tape. Agencies such as Recording for the Blind and Dyslexic [RFBD] and the (USA) National Braille Press [NBP] can create alternative formats.

12.2 Provide documentation of accessibility features (P1) Checkpoint 12.2
  1. Provide documentation of all user agent features that benefit accessibility.
Sufficient techniques
  1. The user agent may satisfy this checkpoint either by
    • providing a centralized view of the accessibility features, or
    • integrating accessibility features into the rest of the documentation.
    A centralized view is sufficient to satisfy this checkpoint and is required to satisfy checkpoint 12.5.
Normative inclusions and exclusions
  1. For the purposes of this checkpoint, a user agent feature that benefits accessibility is one implemented to satisfy the requirements of this document (including the requirements of checkpoints 8.1 and 7.3, and the API requirements of guideline 6).
  2. Conformance detail: For user agent features

Note: The help system should include discussion of user agent features that benefit accessibility. The user agent should satisfy this checkpoint by providing both centralized and integrated views of accessibility features in the documentation.

Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Document any features that affect accessibility and that depart from system conventions.
  2. Provide a sensible index to accessibility features. For instance, users should be able to find "How to turn off blinking text" in the documentation (and the user interface). The user agent may support this feature by turning off scripts, but users should not have to guess (or know) that turning off scripts will turn off blinking text.
  3. Document configurable features in addition to defaults for those features.
  4. Document the features implemented to conform with these guidelines.
  5. Include references to accessibility features in both the table of contents and index of the documentation.
  6. If configuration files are used to satisfy the requirements of this document, the documentation should explain the configuration file formats.
  7. In developer documentation, document the APIs that are required by this document; see the API requirements of guideline 6.
References
  1. Apple publishes a list of Macintosh Accessibility Features [MAC-ACCESS].
  2. Linux users may consult the "Linux Accessibility HOWTO" [ACCESSIBILITY-HOWTO].

12.3 Provide documentation of default bindings (P1) Checkpoint 12.3
  1. Provide documentation of the default user agent input configuration (e.g., the default keyboard bindings).
Sufficient techniques
  1. If the user agent does not allow the user to override the default user agent input configuration (see checkpoint 11.3), the documentation used to satisfy this checkpoint also satisfies checkpoint 11.1.
Normative inclusions and exclusions
  1. Conformance detail: For user agent features

Note: Documentation should warn the user whenever the default input configuration is inconsistent with conventions of the operating environment.

Notes and rationale
  1. Documentation of keyboard accessibility is particularly important to users with visual disabilities and some types of physical disabilities. Without this documentation, a user with a disability (or multiple disabilities) may not think that a particular task can be performed. Or the user may try to use a much less efficient technique to perform a task, such as using a mouse, or using an assistive technology's mouse emulation through key strokes.
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. If the user agent inherits default values (e.g,. for the input configuration and for highlight styles) from the operating environment, document how to modify them in the operating environment, or explain where to find this information in the documentation for the operating environment.
References
  1. As an example of online documentation of keyboard support, refer to the Mozilla Keyboard Planning FAQ and Cross Reference for the Mozilla browser [MOZILLA].

12.4 Provide documentation of changes between versions (P2) Checkpoint 12.4
  1. Provide documentation of changes since the previous version of the user agent to features that benefit accessibility.
Normative inclusions and exclusions
  1. The features that benefit accessibility are those defined in checkpoint 12.2.
  2. Conformance detail: For user agent features
Notes and rationale
  1. In particular, document changes to the user interface.
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Either describe the changes that affect accessibility in the section of the documentation dedicated to accessibility features (see checkpoint 12.5) or link to the changes from the dedicated section.
  2. Provide a text description of changes (e.g., in a README file).

12.5 Provide dedicated accessibility section (P2) Checkpoint 12.5
  1. Provide a centralized view of all features of the user agent that benefit accessibility, in a dedicated section of the documentation.
Sufficient techniques
  1. A centralized view is required to satisfy this checkpoint and is sufficient to satisfy checkpoint 12.2.
Normative inclusions and exclusions
  1. The features that benefit accessibility are those defined in checkpoint 12.2.
  2. Conformance detail: For user agent features
Who benefits
  1. Many users with many types of disabilities.
Example techniques
  1. Integrate information about accessibility features throughout the documentation. The dedicated section on accessibility should provide access to the documentation as a whole rather than standing alone as an independent section. For instance, in a hypertext-based help system, the section on accessibility may link to pertinent topics elsewhere in the documentation.
  2. Ensure that the section on accessibility features is easy to find.