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Edit comment LC-1214 for Accessibility Guidelines Working Group

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Comment LC-1214
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Commenter: Al Gilman <Alfred.S.Gilman@IEEE.org>

or
Resolution status:

What is a process in terms of WCAG conformance is unenforceably vague, and at least in terms of the first example given, unfairly narrow.

Shopping generally progresses through browse, select, and checkout phases. Only the checkout is a rigidly serialized process. And on some sites you can get live assistance by which you could place your order by chat. So using a whole shopping site as an example of a 'process' which is subject to an "all or none" accessibility rule is unduly severe.

Proposed Change:

Include an accounting for equivalent facilitation separate from the individual testable hypotheses and integrated into the rollup of conformance assessment. (see next)

You might want to remark that it's not cool for a shopping site to claim conformance for a subset of the site that doesn't let people complete a purchase. But don't try to fold that policy value judgement into a W3C technical report. Let the latter be technical.
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(Please make sure the resolution is adapted for public consumption)


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