Techniques for WCAG 2.0

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G199: Providing success feedback when data is submitted successfully

Applicability

Content that accepts user data input.

This technique relates to:

Description

The objective of this technique is to reduce the effort required for users to confirm that an action, such as submitting a Web form, was completed successfully. This can be accomplished by providing consistently presented feedback that explicitly indicates success of an action, rather than requiring a user to navigate through content to discover if the action was successful.

Significant effort can be expended by users who can not easily scan through information to confirm their action (such as that data submitted has been successfully entered into a database, sent to a person, or added to content being edited).

Examples

Tests

Procedure

  1. Fill in form fields with no errors.

  2. Submit the form.

  3. Check that a feedback message on the screen confirms that the submission was successful.

Expected Results

If this is a sufficient technique for a success criterion, failing this test procedure does not necessarily mean that the success criterion has not been satisfied in some other way, only that this technique has not been successfully implemented and can not be used to claim conformance.

Techniques are Informative

Techniques are informative—that means they are not required. The basis for determining conformance to WCAG 2.0 is the success criteria from the WCAG 2.0 standard—not the techniques. For important information about techniques, please see the Understanding Techniques for WCAG Success Criteria section of Understanding WCAG 2.0.