Web Content Accessibility Guidelines 2.0 -- Reorganization 5 - Single-A and Double-A

W3C Working Draft 08 October 2003

This version:
http://www.w3.org/WAI/GL/2003/10/reorg5.html
Latest version:
http://www.w3.org/WAI/GL/WCAG20/
Editors:
Ben Caldwell, Trace R&D Center
Wendy Chisholm, W3C
Gregg Vanderheiden, Trace R&D Center
Jason White, University of Melbourne

This document is also available in these non-normative formats:


NOTICE:

This draft is the fourth in a series of reorganization proposals.

Abstract

W3C published the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) as a Recommendation in May 1999. This Working Draft for version 2.0 builds on WCAG 1.0. It has the same aim: to explain how to make Web content accessible to people with disabilities and to define target levels of accessibility. Incorporating feedback on WCAG 1.0, this Working Draft of version 2.0 focuses on checkpoints. It attempts to apply checkpoints to a wider range of technologies and to use wording that may be understood by a more varied audience.

Status of this Document

This document is an editors' copy that has no official standing.

This document is prepared by the Web Content Accessibility Guidelines Working Group (WCAG WG) to show how more generalized (less HTML-specific) WCAG checkpoints might read. This draft is not yet based on consensus of the WCAG Working Group nor has it gone through W3C process. This Working Draft in no way supersedes WCAG 1.0.

Please refer to "Issue Tracking for WCAG 2.0 Working Draft" for a list of open issues related to this Working Draft. The "History of Changes to WCAG 2.0 Working Drafts" is also available.

This is a draft document and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use W3C Working Drafts as reference material or to cite them as other than "work in progress". A list of current W3C Recommendations and other technical documents is available.

The Working Group welcomes comments on this document at public-comments-wcag20@w3.org. The archives for this list are publicly available. Archives of the WCAG WG mailing list discussions are also publicly available.

Patent disclosures relevant to this specification may be found on the WCAG Working Group's patent disclosure page in conformance with W3C policy.

This document has been produced as part of the W3C Web Accessibility Initiative (WAI). The goals of the WCAG WG are discussed in the Working Group charter. The WCAG WG is part of the WAI Technical Activity.

Table of Contents

Appendices


Principle 1: PERCEIVABLE. Make Content Perceivable by Any User

Guideline 1.1 All non-text content that can be expressed in words has a text equivalent of the function or information that the non-text content was intended to convey.

Single-A Success Criteria for Guideline 1.1

  1. non-text content that can be expressed in words has a text-equivalent explicitly associated with it. [Category 1]
    • The text equivalent fulfills the same function as the author intended for the non-text content (i.e. it presents all of the intended information and/or achieves the same function of the non-text content).

  2. non-text content that can not be expressed in words has a descriptive label provided as its text-equivalent. [Category 1]

Double-A Success Criteria for Guideline 1.1

  1. non-text content that can not be expressed in words has a text equivalent for all aspects that can be expressed in words. [Category 2]
  2. a text document that merges all audio descriptions and captions into a collated script (that provides dialog, important sounds and important visual information in a single text document) is provided. [Category 2]

Guideline 1.2 Synchronized media equivalents are provided for time-dependent presentations.

Single-A Success Criteria for Guideline 1.2

Editorial Note (06/10/03): There is discussion about moving some of the current success criteria from Required to Best Practice or to an Extended checkpoint. The issue stems from trying to apply the success criteria to every Web cam, newscast, and home broadcast. Another approach is to allow a conformance claim to state, for example, "All pages and applications on this site meet the Core checkpoints of WCAG 2.0 except the Web cam at http://example.org/webcam/."

  1. an audio description is provided. [Category 1]
  2. all significant dialogue and sounds are captioned [Category 1]

    Exception:

    If the Web content is real-time and audio-only and not time-sensitive and not interactive a transcript or other non-audio equivalent is sufficient.

    Editorial Note: This exception also applies to item 3.

  3. descriptions and captions are synchronized with the events they represent. [Category 1]
  4. if the Web content is real-time video with audio, real-time captions are provided unless the content: [Category 1]
    • is a music program that is primarily non-vocal

  5. if the Web content is real-time non-interactive video (e.g., a Webcam of ambient conditions), either provide an equivalent that conforms to checkpoint 1.1 (e.g., an ongoing update of weather conditions) or link to an equivalent that conforms to checkpoint 1.1 (e.g., a link to a weather Web site). [Category 1]
  6. if a pure audio or pure video presentation requires a user to respond interactively at specific times in the presentation, then a time-synchronized equivalent (audio, visual or text) presentation is provided. [Category 1]

Double-A Success Criteria for Guideline 1.2

Editorial Note: This whole Checkpoint (1.2) needs reworking. Perhaps move some down from above, or limit the items above to just certain classes of content - and then put the rest of the coverage (for other types of content) here.

  1. captions and audio descriptions are provided for all live broadcasts. [Category 2]

Guideline 1.3 Information, functionality, and structure are separable from presentation.

Single-A Success Criteria for Guideline 1.3

  1. the following can be derived programmatically (i.e. through a markup or data model that is assistive technology compatible) from the content without requiring user interpretation of presentation. [Category 1]
    1. any hierarchical elements and relationships, such as headings, paragraphs and lists

    2. any non-hierarchical relationships between elements such as cross-references and linkages, associations between labels and controls, associations between cells and their headers, etc.

    3. any emphasis

  2. any information presented through color is also available without color (e.g. through context or markup or non-color dependent coding). [I#317] [Category 1]
  3. text content is not presented over a background image or pattern OR the text is easily readable when the page is viewed in black and white (no grayscale). [Category 1]

Double-A Success Criteria for Guideline 1.3

  1. any information presented using color is also available without color and without having to interpret markup.[I#317] [Category 2]

Guideline 1.4 All text can be decoded into words represented in Unicode.

Single-A Success Criteria for Guideline 1.4

Editorial Note: The CKW reorganization suggested that this checkpoint be combined with checkpoint 3.2. [I#442]

  1. text in the content is provided in Unicode or sufficient information is provided so that it can be automatically mapped back to Unicode. [Category 1]

Double-A Success Criteria for Guideline 1.4

  1. abbreviations and acronyms are clearly identified each time they occur if they collide with a word in the standard language that would also logically appear in the same case (e.g. all caps). (See also checkpoint 3.1) [I#341] [Category 2]
  2. symbols such as diacritic marks that are found in standard usage of the natural language of the content, and that are necessary for unambiguous identification of words, are present or another standard mechanism for disambiguation is provided. [Category 2]

Guideline 1.5 Structure has been made perceivable through presentation. [I#439]

Single-A Success Criteria for Guideline 1.5

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 1.5

  1. the structural elements present have a different visual appearance or auditory characteristic from each other and from body text. [Category 2]

Guideline 1.6 Foreground content is easily differentiable from background for visual default presentations.

Single-A Success Criteria for Guideline 1.6

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 1.6

  1. text that is presented over a background color or grayscale has a mechanism that allows the text to be presented in a fashion that has a contrast greater than ______ between text and background color as measured by ______.[I#344] [Category 2]

Guideline 1.7 Foreground content is easily differentiable from background for auditory default presentations.

Single-A Success Criteria for Guideline 1.7

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 1.7

  1. audio content does not contain background sounds OR the background sounds are at least 20 db lower than the foreground audio content. [Category 2]

Note:

A 20 db difference in sound level is roughly 4 times quieter (or louder).

Principle 2: OPERABLE. Ensure that Interface Elements in the Content are Operable by Any User

Guideline 2.1 All functionality is operable at a minimum through a keyboard or a keyboard interface.

Single-A Success Criteria for Guideline 2.1

  1. all of the functionality of the content, where the functionality or its outcome can be expressed in words, is operable at a minimum through a keyboard or keyboard interface. [Category 1]

    Note:

    refer to checkpoint 4.3 for information regarding user agent support.

Double-A Success Criteria for Guideline 2.1

  1. wherever a choice between event handlers is available and supported, the more abstract event is used. [Category 2]

Guideline 2.2 Users can control any time limits on their reading, interaction, or responses unless control is not possible due to nature of real-time events or competition.

Single-A Success Criteria for Guideline 2.2

  1. content is designed so that time limits are not an essential part of interaction or at least one of the following is true for each time limit: [Category 1]
    • the user is allowed to deactivate the time limits,

    • or the user is allowed to adjust the time limit over a wide range which is at least ten times or default setting or average user's preference,

    • or the user is warned before time expires and given at least 10 seconds to extend the time limit,

    • or the time limit is due to a real-time event (e.g. auction) and no alternative to the time limit is possible,

    • or the time limit is part of a competitive activity where timing is an essential part of the activity (e.g. competitive gaming or time based testing).

Double-A Success Criteria for Guideline 2.2

  1. any moving content can be frozen using the keyboard[I#325] [Category 2]

Guideline 2.3 User can avoid experiencing screen flicker.

Single-A Success Criteria for Guideline 2.3

Editorial Note (06/10/03): This Checkpoint is currently included in the Core set of Checkpoints because the WCAG WG expects that it will be possible to test content for flicker and the result will be a flicker rate in Hz that can be stored in a machine-readable format. If the assumption regarding a testing tool does not hold at time of final review of these guidelines, this checkpoint will be moved to the Extended set of Checkpoints."

  1. At least one of the following is true: [Category 1]
    1. content was not designed to flicker (or flash) in the range of 3 to 49 Hz.

    2. if flicker is unavoidable, the user is warned of the flicker before they go to the page, and as close a version of the content as is possible without flicker is provided.

    Editorial Note:  We would like to include a third criteria here that would state that a test that was conducted and the pages passed. No test or tool exists yet though. We're looking into how such a test and/or tool might be designed.

Double-A Success Criteria for Guideline 2.3

  1. animation or other content does not visibly or purposely flicker between 3 and 49 Hz. [Category 2]
  2. content that might create a problem has been tested [using XYZ tool]; only pages with unavoidable flicker remain and appropriate warnings along with a close alternative presentation have been provided for these pages. [Category 2]

Guideline 2.4 Mechanisms have been added to facilitate orientation and movement in content.

Single-A Success Criteria for Guideline 2.4

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 2.4

Editorial Note: The CKW reorganization proposed that all of the items in required be removed and proposed a rewording of the item in best practice that addressed logical, linear reading order. [I#441]

  1. In documents greater than 50,000 words or sites larger than 50 perceived pages, at least one of the following is provided. [Category 2]
    1. hierarchical structure mark up

    2. Table of contents (or site map)

    3. Alternate display orders (or alternate site navigation mechanisms)

  2. Users are able to skip over large blocks of repetitive material, navigational bars or other blocks of links that are greater than 7 when reading with a synthesizer or navigating using keyboard.[I#323] [Category 2]

Guideline 2.5 Methods are provided to minimize error and provide graceful recovery.

Single-A Success Criteria for Guideline 2.5

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 2.5

Editorial Note: The CKW proposal suggested that this success criterion be combined with one of the (now AAA) items and that another best practice item be moved up. [I#440]

  1. if an error is detected, feedback is provided to the user identifying the error (in an accessible form that meets core checkpoints). [Category 2]

Principle 3: UNDERSTANDABLE. Make content and controls understandable to as many users as possible.

Guideline 3.1 Language of content can be programmatically determined.

Single-A Success Criteria for Guideline 3.1

  1. passages or fragments of text occurring within the content that are written in a language other than the primary natural language of the content as a whole, are identified, including specification of the language of the passage or fragment.

    Note:

    1. Foreign words or phrases that are found in standard unabridged dictionaries for the natural language of the content do not need to be marked.

    2. This success criterion applies only to foreign words, not to imaginary words, dialect abbreviations and other words that may not be found in an unabridged dictionary of the primary language but that are not foreign words.

    [Category 1]
  2. [???] document attributes identify the natural language of the document. [Category 1]

Editorial Note: In techniques discussion, it has been argued that language attributes for documents are as important as identifying changes in language within documents. Moving it up here for future discussion.

Double-A Success Criteria for Guideline 3.1

  1. No Double-A success criteria for this guideline. [Category 2]

Guideline 3.2 The definition of abbreviations and acronyms can be unambiguously determined.

Single-A Success Criteria for Guideline 3.2

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 3.2

Editorial Note: The CKW reorganization suggested that this checkpoint be combined with checkpoint 1.4. [I#442]

  1. acronyms and abbreviations do not appear first in standard unabridged dictionaries for the language or define the first time the first time they appear or are available in a glossary on the site.[I#330] [Category 2]

Editorial Note:  If a standard format for doing it can be achieved, we might require that linkages to glossaries for all abbreviations and acronyms that are created by the author or site be provided.  We could also recommend that linkages to any abbreviations, acronyms, etc. used by the authors also be provided.  We could also have a weaker recommendation for acronyms and abbreviations appearing on the site that linkages to glossaries explaining all abbreviations acronyms, etc. that appear in any documents on the site be provided.   

Guideline 3.3 Content is no more complex than is necessary and/or is supplemented with simpler forms of the content.  

Single-A Success Criteria for Guideline 3.3

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 3.3

  1. the content has been reviewed, taking into account the following strategies for evaluating the complexity of the content, applying them as appropriate. [Category 2]
    1. familiarity of terms and language structure

    2. reasonableness of length and complexity of sentences

    3. coherence of paragraphs (and sensibility in length)

    4. clarity of headings and linked text when read out of context

    5. accuracy and uniqueness of page titles

    6. care in the use of all-capital letters where normal sentence case might increase comprehension

    7. inclusion of non-text content to supplement text for key pages or sections of the site where they felt it was appropriate.

Guideline 3.4 Layout and behavior of content is consistent or predictable, but not identical.  

Single-A Success Criteria for Guideline 3.4

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 3.4

  1. key orientation and navigational elements (such as navigation bars) are generally found in one or two consistent locations or their locations are otherwise predictable. [Category 2]
  2. where inconsistent or unpredictable responses are essential to the function of the content (e.g. mystery games, adventure games, tests, etc.) the user is warned in advance of encountering them. [Category 2]
  3. wherever there are extreme changes in context, one of the following is true: [Category 2]
    1. an easy to find setting, that persists for the site visit, is provided for the user to deactivate processes or features that cause extreme changes in context or

    2. extreme changes in context are identified before they occur so the user can determine if they wish to proceed or so they can be prepared for the change

Principle 4: ROBUST. Use Web technologies that maximize the ability of the content to work with current and future accessibility technologies and user agents.

Guideline 4.1 Technologies are used according to specification.

Single-A Success Criteria for Guideline 4.1

  1. for markup, except where the site has documented that a specification was violated for backward compatibility, the markup has: [Category 1]
    1. passed validity tests of the language (whether it be conforming to a schema, Document Type Definition (DTD), or other tests described in the specification)

    2. structural elements and attributes are used as defined in the specification

    3. accessibility features are used

    4. deprecated features are avoided

    Editorial Note: The following two success criteria seem to overlap with checkpoint 4.3. There is an open question about whether they should be deleted since checkpoint 4.3 covers programmatic interfaces.

Double-A Success Criteria for Guideline 4.1

  1. Same as item #1 above, without the exception for backward compatibility. [Category 2]

Guideline 4.2 Programmatic user interfaces are accessible or alternative, accessible versions are provided

Single-A Success Criteria for Guideline 4.2

  1. any custom user interface elements of the content conform to at least Level A of the User Agent Accessibility Guidelines 1.0. If the custom user interfaces cannot be made accessible, an alternative solution is provided that meets WCAG 2.0 (including this provision) to the level claimed. [Category 1]

    Editorial Note: This checkpoint includes a slightly reworded version of the suggestions from CKW reorganization. However, the following elements appeared to be redundant with the first sentence. Can they be removed?

    1. If the application renders visual text, it should conform to the VisualText checkpoints.

    2. If the application renders images, it should conform to the Image checkpoints.

    3. If the application renders animations, it should conform to the Animation checkpoints.

    4. If the application renders video, it should conform to the Video checkpoints.

    5. If the application renders audio, it should conform to the Audio checkpoints.

    6. If the application performs its own event handling, it should conform to the Events checkpoints.

    7. If the application implements a selection mechanism, it should conform to the Selection checkpoints.

    8. The application should support keyboard access per UAAG 1.0 checkpoints 1.1 and 6.7.

    9. If the application implements voice or pointer input, it should conform to the Input Modality checkpoints.

    10. accessibility conventions of the markup or programming language (API's or specific markup) are used (@@in UAAG somewhere?)

  2. plug-ins required to access the content conform to at least Level A of UAAG 1.0. If required plug-ins are not accessible, an alternative solution is provided that conforms to WCAG 2.0. [Category 1]

Double-A Success Criteria for Guideline 4.2

  1. accessibility conventions of the markup or programming language (API's or specific markup) are used [I#331] [Category 2]
  2. the interface has been tested using a variety of assistive technologies and preferably real people with disabilities who use assistive technologies to determine that those assistive technologies are able to access all information on the page or hidden within the page. [Category 2]

Guideline 4.3 Technologies that are relied upon by the content are declared and widely available.

Single-A Success Criteria for Guideline 4.3

  1. No single-A success criteria for this guideline

Double-A Success Criteria for Guideline 4.3

  1. the Web resource includes a list of the technologies (other than standard HTML) users must have in order for its content to work as intended. Users who do not have one or more of these technologies can still access and use the resource, though the experience may be degraded. [Category 2]

    Note:

    When determining your list of technological requirements, consider that assistive hardware and software is often slow to adapt to technological advances, and the availability of assistive technology varies across natural languages. Verify that assistive technology compatible with the technologies you choose is available in the natural language(s) of your content.

Editorial Note: This checkpoint is currently in the set of extended checkpoints. The implications of this are that there is no core checkpoint that says content must transform gracefully or that it must be backwards compatible. However, if the set of core checkpoints is designed well, core conformance would result in content that transforms gracefully. This checkpoint might be too subjective or difficult to test and may be deleted.

Appendix A Glossary

Editorial Note: The WCAG WG has not tackled the definitions of the terms that we are using and acknowledges that we sometimes use terms inconsistently. We need to coordinate our terms and definitions with the WAI Glossary and are working on proposals for a variety of definitions. We have been looking at the UAAG 1.0 glossary and other glossaries within the W3C.

ability to be expressed in words

content that can be expressed accurately and unambiguously in a reasonable number of words (for example, diagrams, charts, illustrations, etc.) Content such as a musical performance or visual artwork is considered "content that can not be expressed in words," since this type of content relies heavily on the visual (or auditory) experience.[I#320]

audio description

An audio description is a verbal description of all significant visual information in scenes, actions, and events that cannot be perceived from the sound track alone to the extent possible given the constraints posed by the existing audio track and limitations on freezing the audio visual program to insert additional auditory description.

Note:

When adding audio description to existing materials, the amount of information conveyed through audio description is constrained by the amount of space available in the existing audio track unless the audio/video program is periodically frozen to insert audio description. However, it is often impossible or inappropriate to freeze the audio/visual program to insert additional audio description.

audio descriptions

Audio descriptions are equivalents of visual information from actions, body language, graphics, and scene changes that are voiced (either by a human or a speech synthesizer) and synchronized with the multimedia presentation.

captions

Captions are text equivalents of auditory information from speech, sound effects, and ambient sounds that are synchronized with the multimedia presentation.

collated script

Editorial Note: @@ that provides dialog, important sounds and important visual information in a single text document

competitive activity

A competitive activity is an activity where timing is an essential part of the design of the activity. Removal of the time element would change the performance of the participants. Versions of the activity (e.g. test) that have no time basis or time limits might be preferred and may be required for some venues but this would require a complete redesign of the activity (e.g. test) and may change the character and validation methodology and would therefore not fall under these guidelines.

complex content

Content is considered complex if the relationships between pieces of information are not easy to figure out. If the presentation of the information is intended to highlight trends or relationships between concepts, these should be explicitly stated in the summary.

Examples of complex information:

  • data tables,

  • concepts that are esoteric or difficult to understand,

  • content that involves several layers.

content

Content

Editorial Note: We need to include a definition for content here.

controlled languages

Controlled languages use a restricted vocabulary taken from natural language. The purpose is to make texts easier to understand and translate. Standards generally limit words to a single meaning and prescribed part of speech. Complex syntax is avoided. Information about controlled language applications is available on the World Wide Web.

feature

A feature is a specific component of a technology, for example an element in a markup language or a function call in an Application Programming Interface. Typically, a given feature may only be available in specific versions of the technology, and thus may need to be noted explicitly in the required list.

functionality

Functionality is the purpose or intended effect of the content. This may include presentation of information , data collection, securing a response from the user, providing user experience, linking to other content, testing, confirmation, purchasing, etc.

keyboard interface

A keyboard interface is the point where the application accepts any input that would come from the keyboard (or optional keyboard).

mechanisms that cause extreme changes in context

Mechanisms that cause extreme changes in context include:

  • opening a new browser window unexpectedly and without any nonvisual cue (back button suddenly appears nonfunctional)

  • in an auditory presentation, the speaker changes with no visual cue and no notation in captions

  • captions that do not identify a change in speaker

Common user actions include:

  • mouse movements

  • key activation

  • link selection

  • use of browser navigation buttons (e.g. back and forward)

  • opening new browser windows

Common responses to user actions include:

  • loading a new page

  • exposing/concealing content based on mouse position or keyboard focus

  • displaying the contents of a menu (auditorily or visually)

  • displaying pop-up menus or windows

  • submitting a form

It is important that responses to user actions be predictable and sensible to the end user and that interactions are consistent, both throughout the site and with commonly used interaction metaphors used throughout the Web.

media equivalents

Media equivalents present essential audio information visually (captions) and essential video information auditorily (audio descriptions).

natural languages

Natural languages are those used by humans to communicate, including spoken, written, and signed languages.

non-text content

non-text content includes but is not limited to images, text in raster images, image map regions, animations (e.g., animated GIFs), ASCII art, images used as list bullets, spacers, graphical buttons, sounds (played with or without user interaction), stand-alone audio files, audio tracks of video, and video.

Note:

Scripts, applets, and programmatic objects are not covered in this definition and are addressed in checkpoint 4.3.

operable

The term operable includes the concept of efficiency. That is, it implies that the device can be operated from the keyboard in a reasonably efficient fashion. Using MouseKeys or having to tab dozens of times to move through a small section of a document or page, or other unreasonably inefficient keyboard access would not qualify. If a document has a very large number of links, some mechanism other than tabbing through them one at a time needs to be provided. This might include provision of headers (for header navigation), the use of skip navigation, links, etc.[I#346]

presentation

Presentation is the rendering of the content and structure in a form that can be sensed by the user.

real-time events

Real-time events are those that are based on the occurrence of events in real-time where the events are not under the control of the author.

site navigation mechanism

A site navigation mechanism is a mechanism for easily orienting and moving about within the site. Site navigation mechanisms include but are not limited to:

  • A home page with hyperlinks on it and subsequent pages that link to the other pages at the site

  • site map(s)

  • search engine(s)

  • expanding outline(s)

  • dynamic fisheye views showing all linked pages or topics related to any page.

  • 3-D virtual representations of site content

structure

Structure includes both hierarchical structure of the content and non-hierarchical relationships such as cross-references, or the correspondence between header and data cells in a table.The heirarchical structure of content represents changes in context. For example,

  1. A book is divided into chapters, paragraphs, lists, etc. Chapter titles help the reader anticipate the meaning of the following paragraphs. Lists clearly indicate separate, yet related ideas. All of these divisions help the reader anticipate changes in context.

  2. A bicycle is divided into wheels and a frame. Further, a wheel is divided into a tire and a rim. In an image of the bicycle, one group of circles and lines becomes "wheel" while another group becomes "frame."

technology

A technology is a

  • markup or programming language

  • application Programming Interface (API)

  • or communication protocol

text equivalent

A text equivalent

  • serves the same function as the non-text content was intended to serve.

  • communicates the same information as the non-text content was intended to convey.

  • may contain structured content or metadata.

Note:

Text-equivalents should be easily convertible to braille or speech, displayed in a larger font or different colors, fed to language translators or abstracting software, etc.

time-dependent presentation

A time-dependent presentation is a presentation that

  • is composed of synchronized audio and visual tracks (e.g., a movie), OR

  • requires the user to respond interactively at specific times in the presentation.

unfamiliar content

Content might be unfamiliar if you are using terms specific to a particular community. For example, many of the terms used in this document are specific to the disability community.

widely available

Editorial Note: definition of "widely available" should be added here to include something which is low cost and available in many?/most? countries/languages.