Techniques for WCAG 2.0

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G99: Providing the ability to recover deleted information

Important Information about Techniques

See Understanding Techniques for WCAG Success Criteria for important information about the usage of these informative techniques and how they relate to the normative WCAG 2.0 success criteria. The Applicability section explains the scope of the technique, and the presence of techniques for a specific technology does not imply that the technology can be used in all situations to create content that meets WCAG 2.0.


Content where user actions cause content to be deleted.

This technique relates to:


When a Web application provides the capability of deleting information, the server can provide a means to recover information that was deleted in error by a user. One approach is to delay deleting the data by merely marking it for deletion or moving it to a holding area (such as a trash can) and waiting some period of time before actually deleting it. During this time period, the user can request that the data be restored or can retrieve it from the holding area. Another approach is to record all delete transactions in such a way that data can be restored if requested by the user, such as in the edit history stored by wikis and source control applications.The retrievable information that is stored should be that which would be needed to correct the transaction.




  1. Identify functionality that allows deleting content

  2. Delete content and attempt to recover it.

  3. Check if deleted information can be recovered.

Expected Results

If this is a sufficient technique for a success criterion, failing this test procedure does not necessarily mean that the success criterion has not been satisfied in some other way, only that this technique has not been successfully implemented and can not be used to claim conformance.