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Bug 19263 - Unexpectedly logged out and lost all changes
Summary: Unexpectedly logged out and lost all changes
Status: RESOLVED DUPLICATE of bug 19274
Alias: None
Product: webplatform.org
Classification: Unclassified
Component: infrastructure (show other bugs)
Version: unspecified
Hardware: PC All
: P1 normal
Target Milestone: ---
Assignee: Doug Schepers
QA Contact: public-webplatform-bugs list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-10-03 20:36 UTC by Luz Caballero
Modified: 2012-10-05 04:37 UTC (History)
4 users (show)

See Also:

Attachments

Description Luz Caballero 2012-10-03 20:36:04 UTC 
Got kicked out after not being active for aprox 10 min, and lost all changes.

There was no indication I had been logged out until I tried to save changes.
Comment 1 Chris Mills 2012-10-04 09:15:52 UTC 
(In reply to comment #0)
> Got kicked out after not being active for aprox 10 min, and lost all changes.
> 
> There was no indication I had been logged out until I tried to save changes.

Argh - got it is annoying when that happens. I have lost so much work on Wikis due to this kind of thing. Can we set the time out to say, 2 hours, to make sure it doesn't happen?
Comment 2 Alex Komoroske 2012-10-04 12:59:57 UTC 
Yesterday there was a lot of server work that led to various times when edits/logins wouldn't work. They were announced on IRC and in person at the hackathon.

It's _possible_ that this problem just happened to coincide with one of those times. For what it's worth, I've never seen that happen to me--although every so often it will say "could not save because of session problem" or something similar, in which case a re-submit on that page normally works.
Comment 3 Luz Caballero 2012-10-04 16:35:34 UTC 
(In reply to comment #2)
> Yesterday there was a lot of server work that led to various times when
> edits/logins wouldn't work. They were announced on IRC and in person at the
> hackathon.
> 
> It's _possible_ that this problem just happened to coincide with one of those
> times. For what it's worth, I've never seen that happen to me--although every
> so often it will say "could not save because of session problem" or something
> similar, in which case a re-submit on that page normally works.

Hey Alex, I filed the bug because I asked around and as far as we all knew it wasn't one of those times, and Peter (the Hungarian guy, don't remember his surname, sorry) said the same thing happened to him earlier that day. That's why the guy from Microsoft (? again don't remember the name, sorry) said to file it as P1
Comment 4 Scott Sweeney 2012-10-05 04:37:12 UTC 
Believe this is a dup of:
https://www.w3.org/Bugs/Public/show_bug.cgi?id=19274

Where test and prod servers were both tied to the same memcache namespace.

*** This bug has been marked as a duplicate of bug 19274 ***