Meeting minutes
21 05 2025
consider international audiences in the top summary, people may never go to the guidance because in the course of typical design practice, they are already not thinking about internationalization.
Review location of Internationalization Guidance in Page Title Structure Draft. (https://docs.google.com/document/d/1x0l8JpOxxbksibwfhvMdT11FHAT0SI3S1-_atnZi0RY/edit?tab=t.0 ) - NOTE: During our last meeting, the group noted that there is a difference between “guidance” and a reminder to “consider” - if there is no reminder to
<Philipp> As a suggestion, for an intro sentence, if I10N ç is given*
<Philipp> "In addition, please also consider (or check or read) guidance for international audiences."
Make the Section More Visible:
The current content about international audiences feels too hidden. Consider elevating its visibility by making it an H2 heading.
Add a Brief Note to the Introduction:
Even if the full section can’t be moved, include a short sentence in the Introduction to prompt consideration of international audiences. Example:
“In addition, please review considerations for international audiences.”
Clarify the Purpose:
There's a meaningful difference between providing detailed “guidance” and simply reminding people to “consider” something. In this case, a reminder may be all that's needed—just like in Making Content Usable, section 3.3.1, where users are prompted to think about clear language even without specific steps.
Improve the Section Title:
The title “Considerations for International Audiences” may be unclear or too indirect. Suggested alternatives:
“For International Audiences”
“Including International Audiences”
Review Len's work on a new International Persona. (https://docs.google.com/document/d/1LQAJEeqihIhllHasl1FGQ9XOzBwmnRUvBAQIgaXJRn0/edit?usp=sharing ) Jan]
<kirkwood> I’m not sure if helpful for us but there may be some nuggets in here it is for schools & students though):I’m not sure if helpful for us, from Office of Multilingual Lerners . https://
Philipp: would like to consider having more than 1 persona. Could we consider having one that is nonbinary who has a cognitive or mental health issue based on how society treats them.
Andy: Maybe have this be a child of immigrants?
John: There's an anxiety of speaking in your nonnative language - that creates anxiety and that anxiety increases cognitive load, which then increases anxiety.
The group made some comments and suggested edits in a copy of the persona here: https://