Update from AG meeting yesterday
Julie: How was the AG all-day meeting
jeanne: The meeting was pretty good. We did make progress, but not as much progress as we wanted.
… we aren't going to change what we are doing now. We didn't make a decision on conformance. There was good support for "stacked outcomes" where outcomes build on each other.
What to work on next
Julie: Should we work on an assertion?
Jeanne: I think it would help to have a built out assertion as an example. Right now, there aren't any built out examples.
Julie: My concern is that if we build an assertion, people would give up on detailed tests and just rely on an assertion.
John: I looked up assertion and saw some examples online. Do we want to create our own or piggy-back on others?
Julie: We acknowledge in a plain language assertion that there is a large body of reserach that we are drawing from from a variety of countries
EA: If we don't create an assertion, otherwise someone else could do one that is difficult to understand. If we do it, we can do it well.
Julie: Let's try it.
Clear Language Assertion
Clear Language Working Draft
Jeanne: I like the part about Back it All Up, and Be Clear and Concise
Julie: A plain language review was conducted
Jeanne: And the suggestions were implemented
Julie: I think we want to make companies make a statement that they did a plain language review.
JohnR: For example, 20% of our employees are trained in plain language.
EA: Could we say that we follow these guideline published by the EU?
JohnR: How can they prove it?
EA: They can't. They keep them in a file drawer and have to bring them out and show they did them.
JohnK: In the US, we have to do it for US federal law, and make an attestation that we followed it.
Julie: If we said X% of our employees have received a training?
EA: There is a way that we can link to the rules they used. Probably every country has plain language guidelines.
John: Is it present Yes/No? Is there a link to the plain language guidelines that this entity is following?
Jan: +1 to JohnR. It would be difficult to prove that a tranining happened. But we can say "the resources are available in the company.
<EA> +1 to JohnR's idea as well
Julie: In my website, the engineers are not content creators, would they be required to be trained or know that the resources exist?
Jan: Would they ever know that the repository of information exists?
… large companies have global policies and there is training so that people know they exist.
JohnR: I like that we are effective with the least amount of burden. It makes it more likely that people will do it.
Jan: "Here are our resources, and internally, they are reminded annually where they are located."
… THey also should be available to vendors, so third party developers of content know about them and use them.
… and optionally they should link to them
Julie: Do they boil down to bullets:
… We assert that we have a link to plain language resources on our employee training.
Jan: Companies have required training. Code of conduct, security training, and everyone has to take it. As a part of their global annual training, here is where our guidelines are and available to employees.
Julie: I want to see some more teeth in it. Just having a link to a website is apt to be ignored.
[suggestions for bronze, silver, gold (or stacked outcomes)]
EA: When the site has to use complex language, that a glossary is included..
JohnR: Or a plain language summary.
Jeanne: THose are measurable, so they can be addressed elsewhere.
JohnR: We assert we do 3 of these X things.
Bronze: We assert that we have a link to a plain-language guideline in our employee resources. [INSERT LINK HERE]
Bronze: We assert our editorial guidelines include plain language XYZ.
Bronze: We assert we include plain-language summaries at the top of of XYZ
Silver: We assert this plain-language guideline is part of our organization’s annual training.
Gold: We assert X% of our content creators have received training in plain-language guidelines.
Gold: We assert X% of our pages have been reviewed by an editor trained in plain language.
JohnR: We could come up with a system with a weighting process of what is the most important
EA: For example, at a university, most of the pages are made by 3rd parties. THey couldn't do it.
Julie: Think about it next week.