Meeting minutes
Training - PWE Roadmap Training section
Tzviya: thanks to Judy for putting together most of the materials in the roadmap
<tzviya> https://github.com/w3c/PWETF/wiki/PWE-Roadmap
Judy: Wendy Seltzer and I
met a little over a week ago
… she wanted to ask us to be careful about indicating
that what's in the Roadmap are a draft
… as we're doing our planning in public space
… this is exploratory
Tzviya: also, on the CEPC
Training Plan
… I wanted to talk about approaches to training
… who might provide it
… and share resources
Judy: I talked with one
training provider to get an idea of how the industry works and what
their offerings are
… I can talk with others as well
Jory: to what extent are we
trying to think of the training component as training on our own
expectations for our CEPC and culture
… vs a series of trainings that are more widely
applicable
… e.g. trainings on using inclusive language
… which flavor do we want to tackle first?
Tzviya: we need to do both
… not just inclusive language
… how to handle CEPC violations as well
… and there's the de-escalation module you've worked
on
… there are a bunch of training modules
<Zakim> jeff, you wanted to address Jory's question
Tzviya: one of our discussions should be which modules we want and which come first
Jeff: from my perspective
the priority is on training the new CEPC
… ideally that should be done by TPAC
… for context: the AB is having a conversation about
whether the AB should be role models in the new CEPC
… the attempt to get the AB to be role models seems
difficult; many feel that everybody should equally be role models
and that it would be a mistake to call out the AB as role models
… so we have 10k people in the community who would
then be expected to be role models
… few of them are even aware of the new CEPC
… we need to have materials out in some fashion before
TPAC to start educating the very large community
Judy: this is a nice
opportunity to have the new CEPC and organizational interest in
training on it
… we have an opportunity to reach potentially very
large numbers of folk
… we would benefit from using pilot groups to improve
the material to land well for the broader community
<jeff> +1 to Judy
Judy: I've been thinking of
concentric circles: staff, leadership {chairs, TF chairs, AB, TAG},
...
… we might even start by inviting some people from
different communities for a first pass
… and include international representation
… maybe layer: groups that we want to actively train
in some depth and others we want to inform and orient
… the inform and orient part could be quick
… even get something in place in September
<Zakim> tzviya, you wanted to ask jeff what he thinks the cepc training should include
Judy: I was encouraged to hear from one business how they would go about scaling
Tzviya: I'm all for raising
awareness on the CEPC
… if people need more clarity on what the document
means, we could have a session on that
… if people just need a walk-through, that would be
quick to develop
… we need training on procedures and we do not have
procedures in place
<Zakim> joryburson, you wanted to say goal prior to tpac should focus on awareness
Jory: we need some goal
posts
… if the goal is simply to ensure that as many of the
10k as possible have been made aware of the new CEPC, have it in
front of them, have the opportunity to watch a video describing its
purpose
… that's something we can accomplish by end of October
… on the next-level questions that we expect people to
ask about procedures we can't do until we have the procedures
Judy: we won't have the
procedures in place for a while
… and we don't want to miss the early training
opportunity
… see the section on training approaches in the CEPC
Training Plan
… can we do more than just send a link and ask people
to read?
… offer a walk-through that people could do at their
own time and pace?
… a 50-minute chunk with a high-level message and then
a walk-through
… even just a narrated explanation tied to the goals
of the organization
… with links to additional resources
… a closing statement or a few recap questions; and
interestingly, this is somewhat similar to what a professional firm
described as their approach
… we could also have live sessions; we have a lot of
different options to reach people virtually
<Zakim> jeff, you wanted to respond to what training can include
Jeff: the question on training prior to Procedures raises the question of how revolutionary this CEPC might really be
<tzviya> +1 to judy's proposal
Jeff: the Expected Behaviors
includes [new material]
… we really have a revolutionary code
… if we're serious about it we should train on it
WSeltzer: let's start with
easy stuff
… send emails with excerpts of highlights from the
CEPC
… "your daily burst on Getting to Know the new Code of
Conduct"
<joryburson> we could do tweets!
WSeltzer: this doesn't exclude other in-depth training
Jory: +1
Tzviya: Every Tuesday CEPC !
<Zakim> Judy, you wanted to wonder about the importance of reading things in context
Tzviya: I think a one-hour
walk-through would be useful
… and give some scenarios
… to hammer the concepts home
… I think we could do that ourselves
<joryburson> happy to help
<Zakim> tzviya, you wanted to talk about next steps
Judy: reflecting on what it
would be like to get weekly snippets of CEPC
… one worry I have is that we talked a fair amount
about the sequence of material
… particularly in trying to reach audiences who may
not have thought about this before, the context of the whole thing
is important
… I hope people would first get it in some kind of
shared context
… many parts of this may seem radical to us but would
not to other organizations who have developed Codes of Conduct
<Zakim> jeff, you wanted to mention the possibility of cascading through chairs
Jeff: there's a lot more
here than people were previously trained on
… on smaller test groups, as Judy mentioned, it would
be reasonable to reach out to our groups and let them know we're
up-leveling our sensitivity
… we can't force them to attend a training session but
it would be really nice if the chairs themselves would take it and
encourage their groups at their next group call to take it
… this is one approach to get to the larger audience
Tzviya: that gets to the
question of who is invited to trainings
… it's not a good idea to invite only chairs
Judy: my eventual goal is to
have something that can be re-used often
… and therefore is in a video [recorded] format
… record a live session in case that's what we'd want
to re-use
… and ask the pilot test group to stay afterward to
give feedback
… something that is scalable without requiring
presenters to be available at various times around the globe
… a module on "managing bias" would also be
potentially useful to us
Tzviya: CEPC Awareness is
something that makes sense for this group to do
… we can work out timing for Americas/Europe and Asia
live sessions
Jeff: if we get this done by October 1, we're solidly ahead of TPAC
Tzviya: so we have about a
month to prepare
… I'm willing to work on this, with help
Judy: me too
Jory: me too
<jeff> Jeff: me too
<Ralph> happy to help with what I can
Jory: folks here can take
turns speaking to specific pieces of the document
… there's more you'd want to do in the form of
exercises to make the material stick
… I'm happy to help
Tzviya: who would we invite to the initial session?
Judy: for me, a pilot group
is a priority
… it would be extremely helpful to especially look for
diversity in this pilot group
… I'd love to get some active TF facilitators, active
CG chairs
… I'd hope that some AB and TAG would be willing to
participate
… to get diverse feedback
<Zakim> jeff, you wanted to comment on Judy's tiers
Judy: there are a variety of roles in which people act on behalf of W3C
Jeff: I like Judy's tiering
of folk
… tier 1: pilot group -- early September makes sense
to me
… tier 2: W3C Responsible Folk -- would be great to
have them trained by TPAC
<Zakim> joryburson, you wanted to ask what the SWBAT is after this first training
Jeff: tier 3: Everyone Else -- would be great to make them aware with full training later
Judy: +1
Jory: for tier 1, I don't
yet have a grasp on what students will be able to do
… that focuses content and learning objectives
… can we discuss that for a few minutes now?
Tzviya: for the awareness
session we're just asking them to be familiar with CEPC and if they
recognize a situation to pull themselves out
… maybe even as a bystander stop somebody else but
maybe that's asking too much
Judy: I don't think that's
too much to ask
… 3 goals off the top of my head:
… 1. if some were to happen, what do I do? -- aware of
the policy and be able to point someone to an Ombuds
… 2. if they witness something happening, they have
some idea that as a bystander there's something they can do
… 3. if someone is in a difficult situation themselves
they can look at whether it falls within CEPC
Jeff: +1 to those as
second-level goals
… but we need some primary goals as well:
… explain to people what we're trying to achieve as a
community
… reminders of the basic values: respect
… in the heat of the moment things happen, be able to
address those gracefully and move forward
… there's a higher-level framework of what we're
trying to achieve with this new Code even before we get into the
things Judy mentioned
Tzviya: I agree the "what to
do when you've made a mistake" is an important section but I hesitate
to focus on it too much
… my concern is that if we focus on that, people will
fixate on that and say "but I apologized"
… things may seem minor that aren't
… people who have been violated might not be able to
just move on
Judy: on how to make things
stick ...
… we don't know anything about efficacy
… nor does the field as a whole
… I think it's possible that we could do training that
would have no effect and we'd not know it
… I'm trying to learn more about what is known and not
known about efficacy of training
… what improves the situation in various organizations
… is there interest in outsourcing training to an
organization with experience in this?
… we may so need something customized that we can't do
that
<Zakim> joryburson, you wanted to say efficacy is hard but one way to measure is how people share after the fact
Tzviya: I doubt that it makes sense to outsource CEPC training to a third party, but we should consider for additional training
Jory: given our timeline it
would be harder to get a third party
… one goal is to get people excited after the class to
share their experience
… reports that attendees have shared with their
colleagues is better evidence that they appreciated the material
… this would be the metric I encourage us to use
Tzviya: I believe that is
already happening with our CEPC; I've heard from a few companies that
they're using it
… summarizing ...
… we've committed to doing training to a pilot group
… we need to discuss who is in that pilot group
… we need to start scheduling now
… who can work on the scheduling?
<tzviya> https://github.com/w3c/PWETF/wiki/CEPC-Training-Plan#possible-tiered-phased-training
Judy: I've updated ^^
… does anything here not reflect our consensus so far?
Judy: the last section of PWE
Roadmap is about training
… people are welcome to comment on the expanded
workplan
… I prefer that we talk about things here before
adding to the public page
Tzviya: let's give some thought for next time about what other sorts of training we want; diversity, ...
Judy: what do we need from
W3M?
… we could give them an update
Jeff: certainly updates are
in order
… if we want something by early September we need to
delegate who is in charge of building this training pilot
… if it's Judy, she needs to know who of us are
available to help her
… I recommend another checkpoint on the 25th
Judy: I already have some
ideas based on conversations so far
… somebody to do an intro piece; e.g. Jeff -- 3-4
minutes
… maybe Tzviya to do the walk-through for 20 minutes
… and I'd like to brainstorm with Jory about what sort
of exercises would work in a canned recording
… close with an offer to do topic-specific trainings;
e.g. on de-escalation. I don't yet have an idea on that
Tzviya: that's pretty much
what I had pictured
… Judy, Jory, and I will need to schedule time to plan
<joryburson> I have to drop but would also like to talk about doing the de-escalation training at TPAC at the next meeting
<joryburson> https://hackmd.io/@ra-6t4fuRmeQNH1J5Rzv3A/BysHpmefP
<joryburson> that is a hackmd with the start of the lesson plan
Tzviya: my biggest worry is how to approach an international audience
[adjourned]