13:43:28 RRSAgent has joined #pwe 13:43:28 logging to https://www.w3.org/2020/08/11-pwe-irc 13:43:48 Zakim has joined #pwe 13:43:52 meeting: PWE 13:44:00 date: 2020-08-11 13:44:05 Chair: Tzviya 13:55:50 -> https://www.w3.org/2020/07/28-pwe-minutes.html previous 28-July 13:55:55 rrsagent, please make record public 13:56:04 agenda: https://lists.w3.org/Archives/Public/public-pwe/2020Aug/0003.html 13:56:26 agenda+ Training - PWE Roadmap Training section 13:56:32 agenda+ CEPC Training 13:58:26 present+ Tzviya, Jory, Ralph 13:58:42 joryburson has joined #pwe 13:58:51 present+ 13:59:33 regrets+ wendyReid 13:59:33 regrets+ WendReid 13:59:54 regrets+ AdaRoseCannon 14:01:23 present+ Judy 14:01:30 present+ Hober 14:02:06 present+ 14:02:13 scribe+ 14:03:08 zakim, next item 14:03:08 nigel has joined #pwe 14:03:08 agendum 1. "Training - PWE Roadmap Training section" taken up [from Ralph] 14:03:26 Tzviya: thanks to Judy for putting together most of the materials in the roadmap 14:03:26 https://github.com/w3c/PWETF/wiki/PWE-Roadmap 14:03:37 -> https://github.com/w3c/PWETF/wiki/PWE-Roadmap PWE Roadmap 14:03:59 Judy: Wendy and I met a little over a week ago 14:04:13 ... she wanted to ask us to be careful about indicating that what's in the Roadmap are a draft 14:04:19 ... as we're doing our planning in public space 14:04:28 s/Wendy/Wendy Seltzer 14:04:38 ... this is exploratory 14:05:25 Tzviya: also, on the -> https://github.com/w3c/PWETF/wiki/CEPC-Training-Plan CEPC Training Plan 14:05:33 ... I wanted to talk about approaches to training 14:05:48 ... who might provide it 14:05:52 ... and share resources 14:06:19 present+ WendySeltzer 14:06:20 wseltzer has joined #pwe 14:06:38 present+ 14:06:44 Judy: I talked with one training provider to get an idea of how the industry works and what their offerings are 14:06:49 ... I can talk with others as well 14:07:51 Jory: to what extent are we trying to think of the training component as training on our own expectations for our CEPC and culture 14:08:04 ... vs a series of trainings that are more widely applicable 14:08:12 ... e.g. trainings on using inclusive language 14:08:19 ... which flavor do we want to tackle first? 14:08:23 Tzviya: we need to do both 14:08:23 q+ to address Jory's question 14:08:24 Judy has joined #pwe 14:08:29 ... not use inclusive language 14:08:43 ... how to handle CEPC violations as well 14:08:50 s/not use/not just 14:08:57 q+ 14:08:59 ... and there's the de-escalation module you've worked on 14:09:06 ... there are a bunch of training modules 14:09:14 ack jeff 14:09:14 jeff, you wanted to address Jory's question 14:09:24 ... one of our discussions should be which modules we want and which come first 14:09:36 Jeff: from my perspective the priority is on training the new CEPC 14:09:41 ... ideally that should be done by TPAC 14:09:57 .. for context: the AB is having a conversation about whether the AB should be role models in the new CEPC 14:10:05 q+ to ask jeff what he thinks the cepc training should include 14:10:30 ... the attempt to get the AB to be role models seems difficult; many feel that everybody should equally be role models and that it would be a mistake to call out the AB as role models 14:10:46 ... so we have 10k people in the community who would then be expectec to be role models 14:11:03 ... few of them are even aware of the new CEPC 14:11:17 ack Judy 14:11:21 ... we need to have materials out in some fashion before TPAC to start educating the very large community 14:11:39 Judy: this is a nice opportunity to have the new CEPC and organizational interest in training on it 14:11:47 q+ to say goal prior to tpac should focus on awareness 14:11:53 ... we have an opportunity to reach potentially very large numbers of folk 14:12:19 ... we would benefit from using pilot groups to improve the material to land well for the broader community 14:12:21 +1 to Judy 14:12:52 ... I've been thinking of concentric circles: staff, leadership {chairs, TF chairs, AB, TAG}, ... 14:13:10 ... we might even start by inviting some people from different communities for a first pass 14:13:17 ... and include international representation 14:13:33 ... maybe layer: groups that we want to actively train in some depth and others we want to inform and orient 14:13:46 ... the inform and orient part could be quick 14:14:09 ... even get something in place in September 14:14:19 ack me 14:14:19 tzviya, you wanted to ask jeff what he thinks the cepc training should include 14:14:30 ... I was encouraged to hear from one business how they would go about scaling 14:14:39 Tzviya: I'm all for raising awareness on the CEPC 14:14:58 ... if people need more clarity on what the document means, we could have a session on that 14:15:06 q+ 14:15:14 ... if people just need a walk-through, that would be quick to develop 14:15:15 ack joryburson 14:15:15 joryburson, you wanted to say goal prior to tpac should focus on awareness 14:15:25 q+ to respond to what training can include 14:15:33 ... we need training on procedures and we do not have procedures in place 14:15:40 Jory: we need some goal posts 14:16:12 ... if the goal is simply to ensire that as many of the 10k as possible have been made aware of the new CEPC, have it in front of them, have the opportunity to watch a video describing its purpose 14:16:19 ... that's something we can accomplish by end of October 14:16:33 q+ 14:16:41 ack Judy 14:16:50 ... on the next-level questions that we expect people to ask about procedures we can't do until we have the procedures 14:16:59 Judy: we won't have the procedures in place for a while 14:17:14 ... and we don't want to miss the early training opportunity 14:17:53 ... see the section on training approaches in the CEPC Training Plan 14:18:16 ... can we do more than just send a link and ask people to read? 14:18:33 ... offer a walkthrough that people could do at their own time and pace? 14:18:52 ... a 50-minute chunk with a high-level message and then a walk-through 14:19:04 ... even just a narrated explanation tied to the goals of the organization 14:19:20 ... with links to additional resources 14:19:29 ... a closing statement or a few recap questions 14:19:39 q? 14:20:47 ... we could also have live sessions; we have a lot of different options to reach people virtually 14:20:50 ack jeff 14:20:50 jeff, you wanted to respond to what training can include 14:21:33 Jeff: the question on training prior to Procedures raises the question of how revolutionary this CEPC might really be 14:21:40 +1 to judy's proposal 14:22:29 ... the Expected Behaviors includes [new material] 14:22:30 q+ to talk about next steps 14:22:34 ack wseltzer 14:22:36 ... we really have a revolutionary code 14:22:44 ... if we're serious about it we should train on it 14:22:53 s/or a few recap questions/or a few recap questions; and interestingly, this is somewhat similar to what a professional firm described as their approach/ 14:23:02 WSeltzer: let's start with easy stuff 14:23:11 ... send emails with excerpts of highlights from the CEPC 14:23:25 ... "your dailly burst on Getting to Know the new CoC" 14:23:28 we could do tweets! 14:23:32 q+ 14:23:36 ... this doesn't exclude other in-depth training 14:23:37 Jory: +1 14:23:49 Tzviya: Every Tuesday CEPC ! 14:23:50 q+ to wonder about the importance of reading things in context 14:23:52 ack Judy 14:23:52 Judy, you wanted to wonder about the importance of reading things in context 14:24:18 Tzviya: I think a one-hour walkthrough would be useful 14:24:49 ... and give some scenarios 14:24:59 ... to hammer the concepts home 14:25:05 ... I think we could do that ourselves 14:25:09 happy to help 14:25:10 q? 14:25:13 ack me 14:25:13 tzviya, you wanted to talk about next steps 14:25:35 Judy: reflecting on what it would be like to get weekly snippets of CEPC 14:25:55 ... one worry I have is that we talked a fair amount about the sequence of material 14:26:22 ... particularly in trying to reach audiences who may not have thought about this before, the context of the whole thing is important 14:26:31 ... I hope people would first get it in some kind of shared context 14:26:48 q+ to mention the possibility of cascading through chairs 14:26:59 ... many parts of this may seem radical to us but would not to other organizations who have developed Codes of Conduct 14:27:15 ack jeff 14:27:15 jeff, you wanted to mention the possibility of cascading through chairs 14:27:51 Jeff: there's a lot more here than people were previously trained on 14:28:34 ... on smaller test groups, as Judy mentioned, it would be reasonable to reach out to our groups and let them know we're up-leveling our sensitivity 14:29:07 q+ 14:29:14 ... we can't force them to attend a training session but it would be really nice if the chairs themselves would take it and encourage their groups at their next group call to take it 14:29:23 ack me 14:29:27 ... this is one approach to get to the larger audience 14:29:44 Tzviya: that gets to the question of who is invited to trainings 14:29:52 ... it's not a good idea to invite only chairs 14:30:00 q+ 14:30:10 ack ju 14:30:37 Judy: my eventual goal is to have something that can be re-used often 14:30:47 ... and therefore is in a video [recorded] format 14:30:50 q+ re "minimum viable" 14:31:04 .. record a live session in case that's what we'd want to re-use 14:31:23 ... and ask the pilot test group to stay afterward to give feedback 14:31:42 ... something that is scalable without requiring presenters to be available at various times around the globe 14:31:55 s/.. record/... record 14:32:08 q- 14:32:17 ... a module on "managing bias" would also be potentially useful to us 14:33:19 Tzviya: CEPC Awareness is something that makes sense for this group to do 14:33:53 ... we can work out timing for Americas/Europe and Asia live sessions 14:34:18 hober has joined #pwe 14:34:18 Jeff: if we get this done by October 1, we're solidly ahead of TPAC 14:34:35 Tzviya: so we have about a month to prepare 14:34:44 ... I'm willing to work on this, with help 14:34:47 Judy: me too 14:34:50 Jory: me too 14:35:03 Jeff: me too 14:35:05 happy to help with what I can 14:35:23 Jory: folks here can take turns speaking to specific pieces of the document 14:35:41 present+ 14:35:44 ... there's more you'd want to do in the form of exercises to make the material stick 14:36:37 ... I'm happy to help 14:36:55 Tzviya: who would we invite to the initial session? 14:37:07 Judy: for me, a pilot group is a priority 14:37:32 ... it would be extremely helpful to especially look for diversity in this pilot group 14:37:45 ... I'd love to get some active TF facilitators, active CG chairs 14:38:15 ... I'd hope that some AB and TAG would be willing to participate 14:38:20 ... to get diverse feedback 14:38:27 q+ 14:38:37 q- 14:39:45 q+ to comment on Judy's tiers 14:39:55 q+ to ask what the SWBAT is after this first training 14:39:58 ack je 14:39:58 jeff, you wanted to comment on Judy's tiers 14:40:00 .. there are a variety of roles in which people act on behalf of W3C 14:40:16 Jeff: I like Judy's tiering of folk 14:40:39 ... tier 1: pilot group -- early September makes sense to me 14:40:58 ... tier 2: W3C Responsible Folk -- would be great to have them trained by TPAC 14:40:59 q? 14:41:29 ack joryburson 14:41:29 joryburson, you wanted to ask what the SWBAT is after this first training 14:41:34 ... tier 3: Everyone Else -- would be great to make them aware with full training later 14:41:38 Judy: +1 14:41:55 Jory: for tier 1, I don't yet have a grasp on what students will be able to do 14:42:02 ... that focuses content and learning objectives 14:42:15 ... can we discuss that for a few minutes now? 14:42:43 q+ 14:42:58 Tzviya: for the awareness session we're just asking them to be familiar with CEPC and if they recognize a situation to pull themselves out 14:43:08 ack ju 14:43:10 ... maybe even as a bystander stop somebody else but maybe that's asking too much 14:43:19 Judy: I don't think that's too much to ask 14:43:25 ... 3 goals off the top of my head: 14:44:01 ... 1. if some were to happen, what do I do? -- aware of the policy and be able to point someone to an Ombuds 14:44:17 ... 2. if they witness something happening, they have some idea that as a bystander there's something they can do 14:44:39 ... 3. if someone is in a difficult situation themselves they can look at whether it falls within CEPC 14:44:52 q+ 14:45:05 ack je 14:45:18 Jeff: +1 to those as second-level goals 14:45:24 ... but we need some primary goals as well: 14:45:33 ... explain to people what we're trying to achieve as a community 14:45:43 ... reminders of the basic values: respect 14:45:59 ... in the heat of the moment things happen, be able to address those gracefully and move forward 14:46:25 ... there's a higher-level framework of what we're trying to achieve with this new Code even before we get into the things Judy mentioned 14:46:54 Tzviya: I agree the "what to do when you've made a mistake" is an important section but I hesitate to focus on it too much 14:47:19 ... my concern is that if we focus on that, people will fixate on that and say "but I apologized" 14:47:28 ... things may seem minor that aren't 14:47:52 ... people who have been violated might not be able to just move on 14:48:13 Judy: on how to make things stick ... 14:48:20 ... we don't know anything about efficacy 14:48:26 ... nor does the field as a whole 14:49:00 ... I think it's possible that we could do training that would have no effect and we'd not know it 14:49:02 q+ to say efficacy is hard but one way to measure is how people share after the fact 14:49:17 ... I'm trying to learn more about what is known and not known about efficacy of training 14:49:25 ... what improves the situation in various organizations 14:49:42 ... is there interest in outsourcing training to an organization with experience in this? 14:50:34 ... we may so need something customized that we can't do that 14:50:34 ack joryburson 14:50:34 joryburson, you wanted to say efficacy is hard but one way to measure is how people share after the fact 14:50:51 Tzviya: I doubt that it makes sense in our case to outsource to a third party 14:51:17 Jory: given our timeline it would be harder to get a third party 14:51:38 ... one goal is to get people excited after the class to share their experience 14:51:39 s/I doubt that it makes sense in our case to outsource to a third party/I doubt that it makes sense to outsource CEPC training to a third party, but we should consider for additional training 14:52:10 ... reports that attendees have shared with their colleagues is better evidence that they appreciated the material 14:52:25 q? 14:52:28 ... this would be the metric I encourage us to use 14:52:48 Tzviya: I believe that is already happening with our CEPC; I've heard from a few companies that they're using it 14:53:22 ... summarizing ... 14:53:36 ... we've committed to doing training to a pilot group 14:53:38 q+ 14:53:43 ... we need to discuss who is in that pilot group 14:53:47 ... we need to start scheduling nwo 14:53:50 s/nwo/now 14:53:58 ... who can work on the scheduling? 14:54:37 https://github.com/w3c/PWETF/wiki/CEPC-Training-Plan#possible-tiered-phased-training 14:55:06 Judy: I've updated ^^ 14:55:24 ... does anything here not reflect our consensus so far? 14:56:09 Judy: the last section of -> https://github.com/w3c/PWETF/wiki/PWE-Roadmap#training "PWE Roadmap" is about training 14:56:18 ... people are welcome to comment on the expanded workplan 14:56:45 ... I prefer that we talk about things here before adding to the public page 14:57:37 Tzviya: let's give some thought for next time about what other sorts of training we want; diversity, ... 14:58:12 Judy: what do we need from W3M? 14:58:16 ... we could give them an update 14:58:22 Jeff: certainly updates are in order 14:58:38 ... if we want something by early September we need to delegate who is in charge of building this training pilot 14:58:50 ... if it's Judy, she needs to know who of us are available to help her 14:59:02 ... I recommend another checkpoint on the 25th 14:59:03 q- 14:59:11 Judy: I already have some ideas based on conversations so far 14:59:27 ... somebody to do an intro piece; e.g. Jeff -- 3-4 minutes 14:59:39 ... maybe Tzviya to do the walk-through for 20 minutes 15:00:04 ... and I'd like to brainstorm with Jory about what sort of exercises would work in a canned recording 15:00:26 ... close with an offer to do topic-specific trainings; e.g. on de-escalation. I don't yet have an idea on that 15:00:38 Tzviya: that's pretty much what I had pictured 15:00:58 ... Judy, Jory, and I will need to schedule time to plan 15:01:04 I have to drop but would also like to talk about doing the de-escalation training at TPAC at the next meeting 15:02:47 https://hackmd.io/@ra-6t4fuRmeQNH1J5Rzv3A/BysHpmefP 15:03:03 that is a hackmd with the start of the lesson plan 15:03:06 Tzviya: my biggest worry is how to approach an international audience 15:04:15 [adjourned] 15:04:21 zakim, end meeting 15:04:21 As of this point the attendees have been Tzviya, Jory, Ralph, joryburson, Judy, Hober, jeff, WendySeltzer, wseltzer 15:04:23 RRSAgent, please draft minutes v2 15:04:23 I have made the request to generate https://www.w3.org/2020/08/11-pwe-minutes.html Zakim 15:04:26 I am happy to have been of service, Ralph; please remember to excuse RRSAgent. Goodbye 15:04:31 Zakim has left #pwe 16:27:27 RRSAgent, please draft minutes v2 16:27:27 I have made the request to generate https://www.w3.org/2020/08/11-pwe-minutes.html Ralph 16:35:06 rrsagent, bye 16:35:06 I see no action items