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Best Practices/Ensure Human Readability

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Outline

The majority of Open Data publishing and consumption processes target humans. Human readership and machine processing are both important but require different publication formats. The form in which data is published varies: dashboards, reports, graphs and charts, textual content on Web pages, etc.

Management summary

Challenge

  • Improving quality of services, transparency and trust in public administrations
  • Changing the attitudes of citizens towards their governments and administrations

Solution

Publishers MUST consider whether the published information will be read by humans, interpreted by computer programs, or both. Information that is to be read by humans SHOULD be prepared so that its intended audience can read and understand it easily. It CAN be made available in parallel versions in different languages. It MUST follow the grammatical rules of the languages concerned. Access mechanisms, for example for authorization of the accessing human or computer system, MUST be clearly documented.

Best Practice identification

Why is this a Best Practice? What’s the impact of the Best Practice

This best practice leads to improved applications/services, tailored to citizens needs. Different visualization options will make the governmental data more transparent and, in general, open and attractive to citizens.

Links to the PSI Directive

Techniques

Why is there a need for this Best Practice?

Providing machine-readable data won't preclude the organizations to continue to make the data available to humans.


What do you need for this Best Practice?

Depends on the data that is published (e.g. time series data, geographical information, unstructured context) different kind of software tools are needed.


Applicability to other Member States

Contact info

Related Best Practices