ISSUE-59
challenge and recover are essential; one presentation fits all -NOT (pubic comment)
- State:
- CLOSED
- Product:
- wsc-xit
- Raised by:
- Bill Doyle
- Opened on:
- 2007-04-17
- Description:
- From public comments
raised by: Al Gilman Alfred.S.Gilman@ieee.org
http://lists.w3.org/Archives/Public/public-usable-
authentication/2007Apr/0000.html
challenge and recover are essential; one presentation fits all -NOT
where it says, in 10.1.7 Help users recognize, diagnose, and recover from
errors
Error messages should be expressed in plain language (no codes),
precisely indicate the problem, and constructively suggest a
solution
please consider
model the system-driven forward path of the browse dialog and exception- and
user-initiated digressions in UML/SCXML. Document recovery path options in
the model. Then slice and style what you will for stated nominal conditions.
Why?
You simply can\'t do all those things at once for the breadth of the disabled
population. The literal codes of the protocol messages are the only way to be
fully precise. Plain language is dependent on the language skills of the
user. What the author thinks is a constructive suggestion as to a resolution
is frequently a bad choice when operating through an adapted delivery
context. The full model needs to be documented and shared with AT so that
appropriate decisions can be made about these things. Yes, the author (and
WG) *should* propose what they *think* is good presentation and recovery
paths. OTOH they need to know that they will be wrong about these decisions
for some delivery contexts and that more user-centered, use-initiative, AT-
knowlege-based decisions must be enabled in the implementing protocols.
- Related Actions Items:
- No related actions
- Related emails:
- Meeting record: WSC WG f2f 2007-11-05 (from tlr@w3.org on 2007-11-21)
- Draft minutes: WSC WG 2007-11-05 (from tlr@w3.org on 2007-11-17)
- Re: ISSUE-59: challenge and recover are essential; one presentation fits all -NOT (pubic comment) (from Mary_Ellen_Zurko@notesdev.ibm.com on 2007-04-19)
- ISSUE-59: challenge and recover are essential; one presentation fits all -NOT (pubic comment) (from dean+cgi@w3.org on 2007-04-17)
Related notes:
No additional notes.
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