ISSUE-56
habit is little help, here (public comment)
- State:
- CLOSED
- Product:
- wsc-usecases
- Raised by:
- Bill Doyle
- Opened on:
- 2007-04-17
- Description:
- From public comments
 raised by: Al Gilman Alfred.S.Gilman@ieee.org
 
 http://lists.w3.org/Archives/Public/public-usable-
 authentication/2007Apr/0000.html
 
 habit is little help, here
 where it says, in 10.1.4 Habit formation
 Persistent use of any interface will cause the user to develop
 habits. A user interface should leverage habit formation to shape
 the user\'s workflow
 please consider
 you are dealing in exceptional situations; can\'t rely on habit to deal
 effectively with threats, unless you want to make disaster habitual. Why do
 we hold fire drills? Not because people are going to make a habit of using
 the stairs for exit, but precisely because they don\'t. They need to have
 things within their recall that are beyond the habitual. That\'s the
 performance point where we are working, here.
 please consider
 Model and prioritize the full security infoset and actions.
 Recommend good practice as to what to engage the user with and when
 predicated on articulated assumptions of a default delivery context.
 The Screen Reader (for example) and not the Working Group
 has enough knowledge of the user experience and habits to make
 appropriate presentation-pruning and presentation-effect-binding decisions.
 
 
- Related Actions Items:
- No related actions
- Related emails:
- Re: ISSUE-56: habit is little help, here (public comment) (from Mary_Ellen_Zurko@notesdev.ibm.com on 2007-04-19)
- ISSUE-56: habit is little help, here (public comment) (from dean+cgi@w3.org on 2007-04-17)
 
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