User Agent Accessibility Guidelines 1.0

17 December 2002

2. The user agent accessibility guidelines

The 12 guidelines in this document state general principles for the development of accessible user agents. Each guideline includes:

Each checkpoint definition includes the following parts. Some parts are normative (i.e., relate to conformance); others are informative only.

The UAWG encourages first-time readers of this document to take advantage of the full context provided for each checkpoint, including the guideline prose, the surrounding checkpoints (since nearby checkpoints are generally related), notes after checkpoints, and associated techniques (in the Techniques document [UAAG10-TECHS]). The checklist [UAAG10-CHECKLIST] is also a useful tool (e.g., for evaluating a user agent for conformance), but does not provide the same contextual support.

About the checkpoints

By design, the checkpoints in this document are generally technology-independent so that they make sense for a variety of existing and future technologies. The Techniques document [UAAG10-TECHS] is an important resource to help developers understand how to apply the requirements to HTML, CSS, SMIL, and SVG, and several operating environments.

Each checkpoint is a "minimal" requirement that must be satisfied for conformance. Developers can always implement features beyond those required by this document. In some cases, it may be easier (or just better design) to implement a general feature rather than one that meets only the narrow requirement of a single checkpoint. For example, a navigable structure view of content that allows users to query elements for their properties is likely to benefit all users and may satisfy a number of requirements of this document.

Some requirements have a wider impact than others. For instance, the keyboard requirements of checkpoint 1.1 have an impact on all other requirements in the document related to user input: any requirement that involves user input must be satisfied through the keyboard. Because the keyboard requirements of checkpoint 1.1 have been factored out, the other checkpoints are shorter; they are written "Allow configuration" instead of "Allow configuration so that, through the keyboard, ..."

In general, each provision makes a single requirement. However, some provisions include more than one requirement in order to emphasize an important relationship. For instance, checkpoint 4.4 includes requirements that apply to both audio and animations in order to emphasize a particular property of content that changes continuously over time. When a provision includes more than one requirement, it is possible that only certain "portions" of the provision will be relevant to a chosen conformance profile; this is illustrated in an example of building a conformance profile.

Priorities

Each checkpoint in this document is assigned a priority that indicates its importance for users with disabilities.

Priority 1 (P1)
If the user agent does not satisfy this checkpoint, one or more groups of users with disabilities will find it impossible to access the Web. Satisfying this checkpoint is a basic requirement for enabling some people to access the Web.
Priority 2 (P2)
If the user agent does not satisfy this checkpoint, one or more groups of users with disabilities will find it difficult to access the Web. Satisfying this checkpoint will remove significant barriers to Web access for some people.
Priority 3 (P3)
If the user agent satisfies this checkpoint, one or more groups of users with disabilities will find it easier to access the Web.

This document uses the priorities as one mechanism for allowing conformance to well-defined sets of checkpoints. See the section on conformance levels for more information.

Guideline 1. Support input and output device-independence

Checkpoints: 1.1, 1.2, 1.3

Ensure that the user can interact with the user agent (and the content it renders) through different input and output devices.

Since people use a variety of devices for input and output, user agent developers need to ensure redundancy in the user interface. The user may have to operate the user interface with a variety of input devices (e.g., keyboard, pointing device, and voice input) and output modalities (e.g., graphical, speech, or braille rendering).

Though it may seem contradictory, enabling full user agent operation through the keyboard is an important part of promoting device-independence in target user agents. In addition to the fact that most operating environments include support for some form of keyboard, there are several reasons for this:

While this document only requires keyboard operation for conformance, it promotes input device independence by also allowing people to claim conformance for full pointing device support or full voice support.

As a way to promote output device independence, this guideline requires support for text messages in the user interface because text may be rendered visually, as synthesized speech, or as braille.

The API requirements of guideline 6 also promote device independence by ensuring communication with other software, including assistive technologies.

Checkpoint definitions

1.1 Full keyboard access (P1) Techniques for checkpoint 1.1
  1. Ensure that the user can operate, through keyboard input alone, any user agent functionality available through the user interface.
Normative inclusions and exclusions
  1. This checkpoint excludes the requirements of checkpoint 1.2.
  2. Conformance detail: For both content and user agent

Note: For example, ensure that the user can interact with enabled elements, select content, navigate viewports, configure the user agent, access documentation, install the user agent, and operate user interface controls, all entirely through keyboard input.

User agents generally support at least three types of keyboard operation:

  1. Direct (e.g., keyboard shortcuts such a "F1" to open the help menu; see checkpoint 11.4 for single-key access requirements),
  2. Sequential (e.g., navigation through cascading menus), and
  3. Spatial (e.g., when the keyboard is used to move the pointing device in two-dimensional visual space to manipulate a bitmap image).

User agents should support direct or sequential keyboard operation for all functionalities. Furthermore, the user agent should satisfy this checkpoint by offering a combination of keyboard-operable user interface controls (e.g., keyboard operable print menus and settings) and direct keyboard shortcuts (e.g., to print the current page).

It is also possible to claim conformance to this document for full support through pointing device input and/or voice input. See the section on Input modality labels.

1.2 Activate event handlers (P1) Techniques for checkpoint 1.2
  1. Allow the user to activate, through keyboard input alone, all input device event handlers that are explicitly associated with the element designated by the content focus.
  2. In order to satisfy provision one of this checkpoint, the user must be able to activate as a group all event handlers of the same input device event type. For example, if there are 10 handlers associated with the onmousedown event type, the user must be able to activate the entire group of 10 through keyboard input alone, and must not be required to activate each handler separately.
Normative inclusions and exclusions
  1. Provision one of this checkpoint applies to handlers of any input device event type, including event types for keyboard, pointing device, and voice input.
  2. The user agent is not required to allow activation of event handlers associated with a given device (e.g., the pointing device) in any order other than what the device itself allows (e.g., a mouse down event followed by a mouse drag event followed by a mouse up event).
  3. The requirements for this checkpoint refer to any explicitly associated input device event handlers associated with an element, independent of the input modalities for which the user agent conforms. For example, suppose that an element has an explicitly associated handler for pointing device events. Even when the user agent only conforms for keyboard input (and does not conform for the pointing device, for example), this checkpoint requires the user agent to allow the user to activate that handler with the keyboard.
  4. This checkpoint is mutually exclusive of checkpoint 1.1 since the current checkpoint may be excluded from a conformance profile, unlike other keyboard operation requirements.
  5. Conformance profile labels: Events

Note: Refer to the checkpoints of guideline 9 for more information about focus requirements.

1.3 Provide text messages (P1) Techniques for checkpoint 1.3
  1. Ensure that every message (e.g., prompt, alert, or notification) that is a non-text element and is part of the user agent user interface has a text equivalent.

Note: For example, if the user is alerted of an event by an audio cue, a visually-rendered text equivalent in the status bar could satisfy this checkpoint. Per checkpoint 6.5, a text equivalent for each such message must be available through an API. See also checkpoint 6.6 for requirements for programmatic notification of changes to the user interface.

Guideline 2. Ensure user access to all content

Checkpoints: 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 2.8, 2.9, 2.10

Ensure that users have access to all content, notably conditional content that may have been provided to meet the requirements of the Web Content Accessibility Guidelines 1.0 [WCAG10].

The checkpoints in this section require the user agent to provide access to all content through a series of complementary mechanisms designed so that if one fails, another will provide some access. The following preferences are embodied in the checkpoints:

Authors may use the conditional content mechanisms of a specification to satisfy the requirements of the Web Content Accessibility Guidelines 1.0 [WCAG10]. Ensuring access to conditional content benefits all users since some users may not have access to some content due to a technological limitation (e.g., their mobile browser cannot display graphics) or a configuration preference (e.g., they have a slow Internet connection and prefer not to download movies or images).

Checkpoint definitions

2.1 Render content according to specification (P1) Techniques for checkpoint 2.1
  1. Render content according to format specification (e.g., for a markup language or style sheet language).
Normative inclusions and exclusions
  1. Rendering requirements include format-defined interactions between author preferences and user preferences/capabilities (e.g., when to render the alt attribute in HTML, the rendering order of nested OBJECT elements in HTML, test attributes in SMIL, and the cascade in CSS2).
  2. When a rendering requirement of another specification contradicts a requirement of UAAG 1.0, the user agent may disregard the rendering requirement of the other specification and still satisfy this checkpoint; see the section on the relation of this document to general software design guidelines and other specifications for more information.
  3. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance profiles for more information.
  4. This checkpoint excludes the requirements of checkpoint 2.6.

Note: If a conforming user agent does not render a content type, it should allow the user to choose a way to handle that content (e.g., by launching another application or by saving it to disk).

2.2 Provide text view (P1) Techniques for checkpoint 2.2
  1. For content authored in text formats, provide a view of the text source.
Normative inclusions and exclusions
  1. For the purposes of this checkpoint, a text format is:
    • any media object given an Internet media type of "text" (e.g., "text/plain", "text/html", or "text/*") as defined in RFC 2046 [RFC2046], section 4.1, or
    • any media object identified by Internet media type to be an XML document (as defined in [XML], section 2) or SGML application. Refer, for example, to Internet media types defined in "XML Media Types" [RFC3023].
  2. The user agent is only required to satisfy this checkpoint for text formats that are part of a conformance claim; see the section on conformance profiles for more information. However, user agents should provide a text view for all implemented text formats.
2.3 Render conditional content (P1) Techniques for checkpoint 2.3
  1. Allow configuration to provide access to each piece of unrendered conditional content "C".
  2. When a specification does not explain how to provide access to this content, do so as follows:
Sufficient techniques
  1. To satisfy provision one of this checkpoint, the configuration may be a switch that, for all content, turns on or off the access mechanisms described in provision two.
  2. To satisfy provision two of this checkpoint, the user agent may provide access on a per-element basis (e.g., by allowing the user to query individual elements) or for all elements (e.g., by offering a configuration to render conditional content all the time).
  3. To satisfy the requirement of provision two of this checkpoint to allow the user to view the content associated with each placeholder, the user agent may either render the associated content in a separate viewport or in place of the placeholder.
Normative inclusions and exclusions
  1. For the placeholder requirement of provision two of this checkpoint, a request to view the original content associated with a placeholder is considered an explicit user request to render that content.
  2. The user agent is not required to include placeholders in the document object. A placeholder that is part of the document object should conform to the Web Content Accessibility Guidelines 1.0 [WCAG10]. If a placeholder is not part of the document object, it is part of the user interface only (and subject, for example, to checkpoint 1.3).
  3. Conformance detail: For all content

Note: For instance, an HTML user agent might allow users to query each element for access to conditional content supplied for the alt, title, and longdesc attributes. Or, the user agent might allow configuration so that the value of the alt attribute is rendered in place of all IMG elements (while other conditional content might be made available through another mechanism).

2.4 Allow time-independent interaction (P1) Techniques for checkpoint 2.4
  1. For rendered content where user input is only possible within a finite time interval controlled by the user agent, allow configuration to provide a view where user interaction is time-independent.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by pausing processing automatically to allow for user input, and resuming processing on explicit user request. When using this technique, pause at the end of each time interval where user input is possible. In the paused state:
    • Alert the user that the rendered content has been paused (e.g., highlight the pause button in a multimedia player's control panel).
    • Highlight which enabled elements are time-sensitive.
    • Allow the user to interact with the enabled elements.
    • Allow the user to resume on explicit user request (e.g., by pressing the play button in a multimedia player's control panel; see also checkpoint 4.5).
  2. The user agent may satisfy this checkpoint by generating a time-independent (or, "static") view, based on the original content, that offers the user the same opportunities for interaction. The static view should reflect the structure and flow of the original time-sensitive presentation; orientation cues will help users understand the context for various interaction opportunities.
Normative inclusions and exclusions
  1. When satisfying this checkpoint for a real-time presentation, the user agent may discard packets that continue to arrive after the construction of the time-independent view (e.g., when paused or after the construction of a static view).
  2. This checkpoint does not apply when the user agent cannot recognize the time interval in the presentation format, or when the user agent cannot control the timing (e.g., because it is controlled by the server).

Note: If the user agent satisfies this checkpoint by pausing automatically, it may be necessary to pause more than once when there are multiple opportunities for time-sensitive user interaction. When pausing, pause synchronized content as well (whether rendered in the same or different viewports) per checkpoint 2.6. In SMIL 1.0 [SMIL], for example, the begin, end, and dur attributes synchronize presentation components. See also checkpoint 3.5, which involves client-driven content retrieval.

2.5 Make captions, transcripts, audio descriptions available (P1) Techniques for checkpoint 2.5
  1. Allow configuration or control to render text transcripts, collated text transcripts, captions, and audio descriptions in content at the same time as the associated audio tracks and visual tracks.
Normative inclusions and exclusions
  1. Conformance profile labels: Video, Audio
  2. Conformance detail: For all content
2.6 Respect synchronization cues (P1) Techniques for checkpoint 2.6
  1. Respect synchronization cues (e.g., in markup) during rendering.
Normative inclusions and exclusions
  1. This checkpoint is mutually exclusive of checkpoint 2.1 since it may be excluded from a conformance profile.
  2. Conformance profile labels: Video, Audio
2.7 Repair missing content (P2) Techniques for checkpoint 2.7
  1. Allow configuration to generate repair text when the user agent recognizes that the author has not provided conditional content required by the format specification.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by basing the repair text on any of the following available sources of information: URI reference (as defined in [RFC2396], section 4), content type, or element type. Note, however, that additional information that would enable more helpful repair might be available but not "near" the missing conditional content. For instance, instead of generating repair text on a simple URI reference, the user agent might look for helpful information near a different instance of the URI reference in the same document object, or might retrieve useful information (e.g., a title) from the resource designated by the URI reference.
Normative inclusions and exclusions
  1. Conformance detail: For all content

Note: Some markup languages (such as HTML 4 [HTML4] and SMIL 1.0 [SMIL] require the author to provide conditional content for some elements (e.g., the alt attribute on the IMG element).

2.8 No repair text (P3) Techniques for checkpoint 2.8
  1. Allow at least two configurations for when the user agent recognizes that conditional content required by the format specification is present but empty content:
Normative inclusions and exclusions
  1. Conformance detail: For all content

Note: In some authoring scenarios, empty content (e.g., alt="" in HTML) may make an appropriate text equivalent, such as when non-text content has no other function than pure decoration, or when an image is part of a "mosaic" of several images and does not make sense out of the mosaic. Refer to the Web Content Accessibility Guidelines 1.0 [WCAG10] for more information about text equivalents.

2.9 Render conditional content automatically (P3) Techniques for checkpoint 2.9
  1. Allow configuration to render all conditional content automatically.
  2. As part of satisfying provision one of this checkpoint, provide access according to specification, or where unspecified, by applying one of the techniques 1a, 2a, or 1b defined in provision two of checkpoint 2.3.
Sufficient techniques
  1. The user agent may satisfy provision one of this checkpoint through multiple configurations (e.g., a first configuration to render one type of conditional content automatically and a second to render another type).
Normative inclusions and exclusions
  1. The user agent is not required to render all conditional content at the same time in a single viewport.
  2. Conformance detail: For all content

Note: For instance, an HTML user agent might allow configuration so that the value of the alt attribute is rendered in place of all IMG elements (while other conditional content might be made available through another mechanism).

2.10 Don't render text in unsupported writing systems (P3) Techniques for checkpoint 2.10
  1. For graphical user agents, allow configuration not to render text in unsupported scripts (i.e., writing systems) when that text would otherwise be rendered.
  2. When configured per provision one of this checkpoint, indicate to the user in context that author-supplied content has not been rendered due to lack of support for a writing system.
Normative inclusions and exclusions
  1. This checkpoint does not require the user agent to allow different configurations for different writing systems.

Note: The primary purpose of this checkpoint is to benefit users with serial access to content or who navigate sequentially, allowing them to skip portions of content that would be unusable if rendered graphically as "garbage."

Guideline 3. Allow configuration not to render some content that may reduce accessibility

Checkpoints: 3.1, 3.2, 3.3, 3.4, 3.5, 3.6

Ensure that the user may turn off rendering of content (e.g., audio, video, scripts) that may reduce accessibility by obscuring other content or disorienting the user.

Some content or behavior specified by the author may make the user agent unusable or may obscure information. For instance, flashing content may trigger seizures in people with photosensitive epilepsy, or may make a Web page too distracting to be usable by someone with a cognitive disability. Blinking text can affect screen reader users, since screen readers (in conjunction with speech synthesizers or braille displays) may re-render the text every time it blinks. Distracting background images, colors, or sounds may make it impossible for users to see or hear other content. Dynamically changing Web content may cause problems for some assistive technologies. Scripts that cause unanticipated changes (e.g., viewports that open without notice or automatic content retrieval) may disorient some users with cognitive disabilities.

This guideline requires the user agent to allow configuration so that, when loading Web resources, the user agent does not render content in a manner that might pose accessibility problems. Requirements for interactive control of rendered content are part of guideline 4.

Checkpoint definitions

3.1 Toggle background images (P1) Techniques for checkpoint 3.1
  1. Allow configuration not to render background image content.
Sufficient techniques
  1. The user agent may satisfy this checkpoint with a configuration to not render any images, including background images. However, user agents should satisfy this checkpoint by allowing users to turn off background images alone, independent of other types of images in content.
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented image specifications; see the section on conformance profiles.
  2. When configured not to render background images, the user agent is not required to retrieve them until the user requests them explicitly. When background images are not rendered, user agents should render a solid background color instead; see checkpoint 4.3 for information about text colors.
  3. This checkpoint only requires control of background images for "two-layered" renderings, where the background is considered the first layer and everything rendered above it is considered the second layer.
  4. Conformance profile labels: Image

Note: When background images are not rendered, they are considered conditional content. See checkpoint 2.3 for information about providing access to conditional content.

3.2 Toggle audio, video, animated images (P1) Techniques for checkpoint 3.2
  1. Allow configuration not to render audio, video, or animated image content, except on explicit user request.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by making video and animated images invisible and audio silent, but this technique is not recommended.
Normative inclusions and exclusions
  1. This configuration is required for content rendered without any user interaction (including content rendered on load or as the result of a script), as well as content rendered as the result of user interaction that is not an explicit user request (e.g., when the user activates a link).
  2. This checkpoint must be satisfied for all implemented audio, video, and animated image specifications; see the section on conformance profiles.
  3. When configured not to render audio, video, or animated images except on explicit user request, the user agent is not required to retrieve them until the user requests them explicitly.
  4. Conformance profile labels: Animation, Video, Audio

Note: See guideline 4 for additional requirements related to the control of rendered audio, video, and animated images. When these content types are not rendered, they are considered conditional content. See checkpoint 2.3 for information about providing access to conditional content.

3.3 Toggle animated or blinking text (P1) Techniques for checkpoint 3.3
  1. Allow configuration to render animated or blinking text content as motionless, unblinking text. Blinking text is text whose visual rendering alternates between visible and invisible, at any rate of change.
Sufficient techniques
  1. In this configuration, the user must still have access to the same text content, but the user agent may render it in a separate viewport (e.g., for large amounts of streaming text).
  2. The user agent may satisfy this checkpoint by always rendering animated or blinking text as motionless, unblinking text.
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented specifications that support blinking; see the section on conformance profiles.
  2. This checkpoint does not apply for blinking and animation effects caused by mechanisms that the user agent cannot recognize.
  3. Checkpoint 4.3 addresses user control of blinking effects caused by rapid color changes.
  4. Conformance profile labels: VisualText

Note: Animation (a rendering effect) differs from streaming (a delivery mechanism). Streaming content might be rendered as an animation (e.g., an animated stock ticker or vertically scrolling text) or as static text (e.g., movie subtitles, which are rendered for a limited time, but do not give the impression of movement).

3.4 Toggle scripts (P1) Techniques for checkpoint 3.4
  1. Allow configuration not to execute any executable content (e.g., scripts and applets).
Normative inclusions and exclusions
  1. This checkpoint does not apply to plug-ins and other programs that are not part of content.

Note: Scripts and applets may provide very useful functionality, not all of which causes accessibility problems. Developers should not consider that the user's ability to turn off scripts is an effective way to improve content accessibility; turning off scripts means losing the benefits they offer. Instead, developers should provide users with finer control over user agent or content behavior known to raise accessibility barriers. The user should only have to turn off scripts as a last resort.

3.5 Toggle automatic content retrieval (P1) Techniques for checkpoint 3.5
  1. Allow configuration so that the user agent only retrieves content on explicit user request.
Normative inclusions and exclusions
  1. When the user chooses not to retrieve (fresh) content, the user agent may ignore that content; buffering is not required.
  2. This checkpoint only applies when the user agent (not the server) automatically initiates the request for fresh content. However, the user agent is not required to satisfy this checkpoint for "client-side redirects," i.e., author-specified instructions that a piece of content is temporary and intermediate, and is replaced by content that results from a second request.

Note: For example, if the user agent supports automatic content retrieval, to ensure that the user does not become disoriented by sudden automatic changes, allow configurations such as "Never retrieve content automatically" and "Require confirmation before content retrieval."

3.6 Toggle images (P2) Techniques for checkpoint 3.6
  1. Allow configuration not to render image content.
Sufficient techniques
  1. The user agent may satisfy this checkpoint by making images invisible, but this technique is not recommended.
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented image specifications; see the section on conformance profiles.
  2. When configured not to render images, the user agent is not required to retrieve them until the user requests them explicitly.
  3. Conformance profile labels: Image

Note: When images are not rendered, they are considered conditional content. See checkpoint 2.3 for information about providing access to conditional content.

Guideline 4. Ensure user control of rendering

Checkpoints: 4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.11, 4.12, 4.13, 4.14

Ensure that the user can select preferred styles (e.g., colors, size of rendered text, and synthesized speech characteristics) from choices offered by the user agent. Allow the user to override author-specified styles and user agent default styles.

Providing access to content (see guideline 2) includes enabling users to configure and control its rendering. Users with low vision may require that text be rendered at a size larger than the size specified by the author or by the user agent's default rendering. Users with color blindness may need to impose or prevent certain color combinations.

For dynamic presentations such as synchronized multimedia presentations created with SMIL 1.0 [SMIL], users with cognitive, hearing, visual, and physical disabilities may not be able to interact with a presentation within the time frame assumed by the author. To make the presentation accessible to these users, user agents rendering multimedia content (audio, video, and other animations), have to allow the user to control the playback rate of this content, and also to stop, start, pause, and navigate it quickly. User agents rendering audio have to allow the user to control the audio volume globally and to allow the user to control distinguishable audio tracks.

User agents with speech synthesis capabilities need to allow users to control various synthesized speech rendering parameters. For instance, some users may not be able to make use of high or low frequencies; these users have to be able to configure their speech synthesizers to use suitable frequencies.

Checkpoint definitions for visually rendered text

4.1 Configure text scale (P1) Techniques for checkpoint 4.1
  1. Allow global configuration of the scale of visually rendered text content. Preserve distinctions in the size of rendered text as the user increases or decreases the scale.
  2. As part of satisfying provision one of this checkpoint, provide a configuration option to override rendered text sizes specified by the author or user agent defaults.
  3. As part of satisfying provision one of this checkpoint, offer a range of text sizes to the user that includes at least:
Sufficient techniques
  1. The user agent may satisfy provision one of this checkpoint through a number of mechanisms, including zoom, magnification, and allowing the user to configure a reference size for rendered text (e.g., render text at 36 points unless otherwise specified). For example, for CSS2 [CSS2] user agents, the medium value of the font-size property corresponds to a reference size.
Normative inclusions and exclusions
  1. The word "scale" is used in this checkpoint to mean the general size of text.
  2. The user agent is not required to satisfy this requirement through proportional scaling. What must hold is that if rendered text A is smaller than rendered text B at one value of the configuration setting of provision one, then text A will still be smaller than text B at another value of this configuration setting.
  3. Conformance profile labels: VisualText
4.2 Configure font family (P1) Techniques for checkpoint 4.2
  1. Allow global configuration of the font family of all visually rendered text content.
  2. As part of satisfying provision one of this checkpoint, provide a configuration option to override font families specified by the author or by user agent defaults.
  3. As part of satisfying provision one of this checkpoint, offer a range of font families to the user that includes at least:
Sufficient techniques
  1. For text that cannot be rendered properly using the user's preferred font family, the user agent should substitute an alternative font family.
Normative inclusions and exclusions
  1. Conformance profile labels: VisualText

Note: For example, allow the user to specify that all text is to be rendered in a particular sans-serif font family.

4.3 Configure text colors (P1) Techniques for checkpoint 4.3
  1. Allow global configuration of the foreground and background color of all visually rendered text content.
  2. As part of satisfying provision one of this checkpoint, provide a configuration option to override foreground and background colors specified by the author or user agent defaults.
  3. As part of satisfying provision one of this checkpoint, offer a range of colors to the user that includes at least:
Normative inclusions and exclusions
  1. Color includes black, white, and grays.
  2. Conformance profile labels: VisualText

Note: User configuration of foreground and background colors may inadvertently lead to the inability to distinguish ordinary text from selected text or focused text. See checkpoint 10.2 for more information about highlight styles.

Checkpoint definitions for multimedia presentations and other presentations that change continuously over time

4.4 Slow multimedia (P1) Techniques for checkpoint 4.4
  1. Allow the user to slow the presentation rate of rendered audio and animation content (including video and animated images).
  2. As part of satisfying provision one of this checkpoint, for a visual track, provide at least one setting between 40% and 60% of the original speed.
  3. As part of satisfying provision one of this checkpoint, for a prerecorded audio track including audio-only presentations, provide at least one setting between 75% and 80% of the original speed.
  4. When the user agent allows the user to slow the visual track of a synchronized multimedia presentation to between 100% and 80% of its original speed, synchronize the visual and audio tracks (per checkpoint 2.6). Below 80%, the user agent is not required to render the audio track.
Normative inclusions and exclusions
  1. The user agent is not required to satisfy this checkpoint for audio and animations whose recognized role is to create a purely stylistic effect. Purely stylistic effects include background sounds, decorative animated images, and effects caused by style sheets.
  2. Conformance profile labels: Animation, Audio

Note: The style exception of this checkpoint is based on the assumption that authors have satisfied the requirements of the "Web Content Accessibility Guidelines 1.0" [WCAG10] not to convey information through style alone (e.g., through color alone or style sheets alone).

4.5 Start, stop, pause, and navigate multimedia (P1) Techniques for checkpoint 4.5
  1. Allow the user to stop, pause, and resume rendered audio and animation content (including video and animated images) that last three or more seconds at their default playback rate.
  2. Allow the user to navigate efficiently within rendered audio and animations (including video and animated images) that last three or more seconds at their default playback rate.
Sufficient techniques
  1. The user agent may satisfy the navigation requirement of provision two of this checkpoint through forward and backward serial access techniques (e.g., advance five seconds), or direct access techniques (e.g., start playing at the 10-minute mark), or some combination.
Normative inclusions and exclusions
  1. When using serial access techniques to satisfy provision two of this checkpoint, the user agent is not required to play back content during advance or rewind (though doing so may help orient the user).
  2. When the user pauses a real-time audio or animation, the user agent may discard packets that continue to arrive during the pause.
  3. This checkpoint applies to content that is either rendered automatically (e.g., on load) or on explicit request from the user.
  4. The user agent is not required to satisfy this checkpoint for audio and animations whose recognized role is to create a purely stylistic effect; see checkpoint 4.4 for more information about what constitutes a stylistic effect.
  5. Conformance profile labels: Animation, Audio

Note: The lower bound of three seconds is part of this checkpoint since control is not required for brief audio and animation content, such as short clips or beeps. Respect synchronization cues per checkpoint 2.6.

4.6 Do not obscure captions (P1) Techniques for checkpoint 4.6
  1. For graphical viewports, allow configuration so that captions synchronized with a visual track in content are not obscured by it.
Sufficient techniques
  1. Render captions "on top" of the visual track and, as part of satisfying checkpoint 4.3, allow the user to configure the foreground and background color of the rendered captions text.
  2. Render captions and video in separate viewports.

Checkpoint definitions for audio volume control

4.7 Global volume control (P1) Techniques for checkpoint 4.7
  1. Allow global configuration of the volume of all rendered audio, with an option to override audio volumes specified by the author or user agent defaults.
  2. As part of satisfying provision one of this checkpoint, allow the user to choose zero volume (i.e., silent).
Normative inclusions and exclusions
  1. This checkpoint must be satisfied for all implemented specifications that produce sound; see the section on conformance profiles.
  2. Conformance profile labels: Audio
  3. Conformance detail: For both content and user agent

Note: User agents should allow configuration of volume through available operating environment mechanisms.

4.8 Independent volume control (P1) Techniques for checkpoint 4.8
  1. Allow independent control of the volumes of rendered audio content synchronized to play simultaneously.
Normative inclusions and exclusions
  1. The user control required by this checkpoint includes the ability to override author-specified volumes for the relevant sources of audio.
  2. The user agent is not required to satisfy this checkpoint for audio whose recognized role is to create a purely stylistic effect; see checkpoint 4.4 for more information about what constitutes a stylistic effect.
  3. Conformance profile labels: Audio

Note: The user agent should satisfy this checkpoint by allowing the user to control independently the volumes of all audio sources (e.g., by implementing a general audio mixer type of functionality). See checkpoint 4.10 for information about controlling the volume of synthesized speech.

Checkpoint definitions for synthesized speech rendering

4.9 Configure synthesized speech rate (P1) Techniques for checkpoint 4.9
  1. Allow configuration of the synthesized speech rate, according to the full range offered by the speech synthesizer.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: The range of synthesized speech rates offered by the speech synthesizer may depend on natural language.

4.10 Configure synthesized speech volume (P1) Techniques for checkpoint 4.10
  1. Allow control of the synthesized speech volume, independent of other sources of audio.
Normative inclusions and exclusions
  1. The user control required by this checkpoint includes the ability to override author-specified synthesized speech volume.
  2. Conformance profile labels: Speech

Note: See checkpoint 4.8 for information about independent volume control of different sources of audio.

4.11 Configure synthesized speech characteristics (P1) Techniques for checkpoint 4.11
  1. Allow configuration of synthesized speech characteristics according to the full range of values offered by the speech synthesizer.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: Some speech synthesizers allow users to choose values for synthesized speech characteristics at a higher abstraction layer, i.e., by choosing from present options that group several characteristics. Some typical options one might encounter include: voice (e.g., adult male voice, female child voice, robot voice), pitch, and stress. Ranges for values may vary among speech synthesizers.

4.12 Specific synthesized speech characteristics (P2) Techniques for checkpoint 4.12
  1. Allow configuration of synthesized speech pitch. Pitch refers to the average frequency of the speaking voice.
  2. Allow configuration of synthesized speech pitch range. Pitch range specifies a variation in average frequency.
  3. Allow configuration of synthesized speech stress. Stress refers to the height of "local peaks" in the intonation contour of the voice.
  4. Allow configuration of synthesized speech richness. Richness refers to the richness or brightness of the voice.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: This checkpoint is more specific than checkpoint 4.11. It requires support for the voice characteristics listed in the provisions of this checkpoint. Definitions for these characteristics are based on descriptions in section 19 of the Cascading Style Sheets Level 2 Recommendation [CSS2]; refer to that specification for additional informative descriptions. Some speech synthesizers allow users to choose values for synthesized speech characteristics at a higher abstraction layer, for example, by choosing from present options distinguished by gender, age, or accent. Ranges of values may vary among speech synthesizers.

4.13 Configure synthesized speech features (P2) Techniques for checkpoint 4.13
  1. Provide support for user-defined extensions to the synthesized speech dictionary.
  2. Provide support for spell-out: where text is spelled one character at a time, or according to language-dependent pronunciation rules.
  3. Allow at least two configurations for speaking numerals: one where numerals are spoken as individual digits, and one where full numbers are spoken.
  4. Allow at least two configurations for speaking punctuation: one where punctuation is spoken literally, and one where punctuation is rendered as natural pauses.
Normative inclusions and exclusions
  1. Conformance profile labels: Speech

Note: Definitions for the functionalities listed in the provisions of this checkpoint are based on descriptions in section 19 of the Cascading Style Sheets Level 2 Recommendation [CSS2]; refer to that specification for additional informative descriptions.

Checkpoint definitions related to style sheets

4.14 Choose style sheets (P1) Techniques for checkpoint 4.14
  1. Allow the user to choose from and apply alternative author style sheets (such as linked style sheets).
  2. Allow the user to choose from and apply at least one user style sheet.
  3. Allow the user to turn off (i.e., ignore) author and user style sheets.
Normative inclusions and exclusions
  1. This checkpoint only applies to user agents that support style sheets.

Note: By definition, the user agent's default style sheet is always present, but may be overridden by author or user styles. Developers should not consider that the user's ability to turn off author and user style sheets is an effective way to improve content accessibility; turning off style sheet support means losing the many benefits they offer. Instead, developers should provide users with finer control over user agent or content behavior known to raise accessibility barriers. The user should only have to turn off author and user style sheets as a last resort.

Guideline 5. Ensure user control of user interface behavior

Checkpoints: 5.1, 5.2, 5.3, 5.4, 5.5

Ensure that the user can control the behavior of viewports and user interface controls, including those that may be manipulated by the author (e.g., through scripts).

Control of viewport behavior is important to accessibility. Unexpected changes to the point of regard — what the user is presumed to be viewing — may cause users to lose track of how many viewports are open, or which viewport has the current focus. If carried out automatically, these changes might go unnoticed (e.g., by some users with blindness) or be disorienting (e.g., to some users with a cognitive disability). This guideline includes requirements for control of opening and closing viewports, the relative position of graphical viewports, changes to focus, and inadvertent form submissions.

Checkpoint definitions

5.1 No automatic content focus change (P2) Techniques for checkpoint 5.1
  1. Allow configuration so that if a viewport opens without explicit user request, neither its content focus nor its user interface focus automatically becomes the current focus.
Sufficient techniques
  1. To satisfy provision one of this checkpoint, configuration is preferred, but is not required if the content focus can only ever be moved on explicit user request.
5.2 Keep viewport on top (P2) Techniques for checkpoint 5.2
  1. For graphical user interfaces, allow configuration so that the viewport with the current focus remains "on top" of all other viewports with which it overlaps.
5.3 Manual viewport open only (P2) Techniques for checkpoint 5.3
  1. Allow configuration so that viewports only open on explicit user request.
  2. When configured per provision one of this checkpoint, instead of opening a viewport automatically, alert the user and allow the user to open it with an explicit request (e.g., by confirming a prompt or following a link generated by the user agent).
  3. Allow the user to close viewports.
Sufficient techniques
  1. To satisfy provision one of this checkpoint, configuration is preferred, but is not required if viewports can only ever open on explicit user request.
Normative inclusions and exclusions
  1. If a viewport (e.g., a frame set) contains other viewports, the provisions of this checkpoint only apply to the outermost container viewport.
  2. User creation of a new viewport (e.g., empty or with a new resource loaded) through the user agent's user interface constitutes an explicit user request.

Note: Generally, viewports open automatically as the result of instructions in content. See also checkpoint 5.1 (for control over changes of focus when a viewport opens) and checkpoint 6.6 (for programmatic notification of changes to the user interface).

5.4 Selection and focus in viewport (P2) Techniques for checkpoint 5.4
  1. Ensure that when a viewport's selection or content focus changes, it is at least partially in the viewport after the change.
Normative inclusions and exclusions
  1. Conformance profile labels: Selection

Note: For example, if users navigating links move to a portion of the document outside a graphical viewport, the viewport should scroll to include the new location of the focus. Or, for users of audio viewports, allow configuration to render the selection or focus immediately after the change.

5.5 Confirm form submission (P2) Techniques for checkpoint 5.5
  1. Allow configuration to prompt the user to confirm (or cancel) any form submission.
Sufficient techniques
  1. Configuration is preferred, but is not required if forms can only ever be submitted on explicit user request.

Note: Examples of automatic form submission include: script-driven submission when the user changes the state of a particular form control (e.g., via the pointing device), submission when the user has interacted with all form controls, and submission when an onmouseover or onchange event occurs.

Guideline 6. Implement interoperable application programming interfaces

Checkpoints: 6.1, 6.2, 6.3, 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10

Implement interoperable interfaces to communicate with other software (e.g., assistive technologies, the operating environment, and plug-ins).

This guideline addresses interoperability between a conforming user agent and other software, in particular assistive technologies. The checkpoints of this guideline require implementation of application programming interfaces (APIs) for communication. There are three types of requirements in this guideline:

  1. Requirements for what information must be communicated through an API
  2. Requirements for which APIs or types of APIs must be used to communicate this information
  3. Requirements for additional characteristics of these APIs

Note: The User Agent Accessibility Guidelines Working Group believes that, in order to promote interoperability between a conforming user agent and more than one assistive technology, it is more important to implement conventional APIs than custom APIs, even though custom APIs may offer specialized access.

Checkpoint definitions

6.1 Programmatic access to HTML/XML infoset (P1) Techniques for checkpoint 6.1
  1. Provide programmatic read access to XML content by making available all of the information items defined by the W3C XML Infoset [INFOSET].
  2. Provide programmatic read access to HTML content by making available all of the following information items defined by the W3C XML Infoset [INFOSET]:
  3. If the user can modify the state or value of a piece of HTML or XML content through the user interface (e.g., by checking a box or editing a text area), allow programmatic read access to the current state or value, and allow the same degree of write access programmatically as is available through the user interface.
6.2 DOM access to HTML/XML content (P1) Techniques for checkpoint 6.2
  1. Provide access to the content required in checkpoint 6.1 by conforming to the following modules of the W3C Document Object Model (DOM) Level 2 Core Specification [DOM2CORE] and exporting bindings for the interfaces they define:
  2. As part of satisfying provision one of this checkpoint: