Meeting minutes
meeting Maturity Model Subgroup
Chair, Fazio, Sheri B-H
> Agenda+ New business
IAAP/G3ICT Maturity Model and W3C Maturity Model need a comparative analysis
Lionel: what is going on with IAAP Maturity Model, and why no collaboration
<Lionel_Wolberger_> Lionel_Wolberger_: Good discussion of various maturity models out there like ISO/IEC 30071-1:2019 and Business Disability Forum accessibility maturity model
Benetech Update:
CharlesL: In all the different sheets there seemed to be duplicated...
<Fazio_> Inspiring, Goal posts, leadership metrics, loved drop down menu on sheet 6
CharlesL: Knowledge and Skills seemed to be repeated with the maturity stages section
… do we need this, or is it covered by outcomes and improvments?
… Example: Communications sheet row B, no effort.
… then B6 also says, no accessibility effort around communications
… it seemed duplicative and confused them
CharlesL: Typo, curriculums v curricula -- fix spelling
Sheri_B-H: This connects with a discussion here about whether K&S should be its own section, or a proof point for every section
… Example, ICT section clearly needs K&S. So we decided to incorporate it in the ICT section
Sheri_B-H: ... our approach was to do both. The specific K&S goes in the proper section, and global K&S has its own section.
<Sheri_B-H> So the answer we ended up for in the draft is both: general K&S goes in K&S, specific knowledge for a dimension goes in the dimension
<kline_> +present
<Sheri_B-H> so an example would be ARIA - only ICT folx need training in that, so it goes in ICT
CharlesL: 'Executive sponsor in place' vs 'Executive leadership in place'
Sheri_B-H: One indicates the presence of Executive level support for the overall program
… vs the Direction (or VP leadership) of a particular section
… perhaps add 'executive leadership of program' to distinguish
… also, small shops will not need this. This is for large organizations.
CharlesL: 'IT accessibility policy in place and implemented'. These occurred twice, once with an indent
Sheri_B-H: might be a typo
CharlesL: 'Business strategy includes accessibility as a market differentiator'
Sheri_B-H: Show that the business is actually advertising that they are accessible, as when one company promotes that they are accessible, other companies in the space start to prioritize accessibility
… it's a kind of corporate peer pressure
CharlesL: May want to add the word, 'advertising'
CharlesL: communities of practice. Question, communities we serve?
Sheri_B-H: No, we meant disability communities and disability-related NGOs
Jeff_Kline: I was thinking of internal communities of practice, internal to the company
CharlesL: Each department may have different ways of responding to this. Should each have a separate row?
… if one dept answers one way, and a different dept answers another way, how to integrate?
Sheri_B-H: least common denominator
CharlesL: So if one dept gets a 3, and IT gets a 0; I would indicate which dept was at which level
Sheri_B-H: This way you can focus on the low hanging fruit, and get a better score
CharlesL: Objective or subjective?
Jeff_Kline: It is subjective
Sheri_B-H: Since it is self-reported, it is GIGO (garbage in, garbage out)
… they don't have to buy an ISO standard, or pay a consultant-- just answer the questions.
CharlesL: The asked that overall we feature an examples column, stating examples of implementation
Sheri_B-H: We are planning to add case studies.
CharlesL: They recommended to have a 'TO DO' column, to record what things are needed to get the organization to the next stage
Jeff_Kline: I see that as a project management parallel track. This is not a forward looking document, it is a snapshot in time
… like a VPAT expresses where you ARE, not where you are GOING
Sheri_B-H: It can be used as a basis for such a forward-looking planning document
CharlesL: Linking would make it easier to use
Sheri_B-H: We wait for the HTML version to link things
CharlesL: How are people implementing it? Dept by Dept? Survey the entire company? One on one with different dept managers?
Sheri_B-H: I did it at one major corporation, dept by dept. Bring to each dept the one sheet that matches that dept best
Jeff_Kline: The person running the model needs to decide the process. Every organization is unique.
CharlesL: Each sheet should track, which dept answered this sheet? That way you can know who to return to, to update a particular sheet
Jeff_Kline: Organizations running the model can add fields, columns, whatever can help them, without impacting any of the formulas
CharlesL: Such customization would be helpful
Sheri_B-H: There is narrative at the beginning that can be extended
… indicate that modifications can be made to help you (the organization) action and complete the sheet
CharlesL: Can a user check a row, to make a row be left out of the final score?
Lionel_Wolberger_: Suggest we name the role of the person shepherding the model through their organization: curator, sherpa, maturity model manager
… then the sheet can provide instructions directly to this role
<Sheri_B-H> https://
Sheri_B-H: We need to add "N/A" to the dropdowns
ACTION: Sheri_B-H Add N/A to the dropdowns
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ACTION: SByrneHaber Add N/A to the dropdowns
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ACTION: Sheri Add N/A to the dropdowns
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ACTION: Helixopp Sort out labelling
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ACTION: Fazio Sort out labelling
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ACTION: Charles Read the minutes, convert into issues all items where we agreed to make changes
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