Name of the Share-PSI workshop: Lisbon

Title of the Best Practice: Identify Open Data Value Discipline

Outline of the best practice

Open Data Value Discipline describes different ways an Open Data-driven Organization can differentiate itself in the market and meet the value customers expect. It is a strategic focus that enables an Open Data-driven Organization to set its vision and objectives.

Management summary

Challenge

Open Data customers/users define value differently. In the past, customers judged the value of a product or service on the basis of some combination of quality and price. Today’s customers, especially in Open Data context by contrast, have an expanded concept of value which not all of them are well recognizable by Open Data providers.

Solution

The four following types of Open Data Value Discipline/s help Open Data-driven Organization managers focus on delivering superior customer value in line with the selected Discipline/s. By employing Open Data Value Discipline/s, the organization can become champions in one of these disciplines while meeting industry standards in the other two.

• Usefulness - tailors value proposition to directly support the needs of consumers in one way or another
• Process Improvement - tailors value proposition to match to the needs of the customer specifically for improving processes
• Performance - tailors value proposition for a better performance
• Customer Loyalty - tailors value proposition to target customer loyalty

Best Practice Identification

Why is this a Best Practice? What's the impact of the Best Practice?

Business Value Disciplines have been developed based on the research of world’s successful businesses and they have been implemented by many successful businesses in the USA and Europe.

Link to the PSI Directive

• Selection
• Re-use

Why is there a need for this Best Practice?

Open Data is fairly a new domain and the market is of high- velocity nature. In such demanding market, managers need to establish and follow a strategy which makes organization survive. Value discipline is one very important strategic focus that helps the Open Data-driven Organization managers to tailor value disciplines to exactly match the need of the customer and market. Value Discipline generates focused market; target specific groups of customers; allow the organization invests in building required capabilities in-line with the discipline. For a firm to be successful, it must choose to follow one of the value disciplines while striving for reasonable levels of performance in the other two.

What do you need for this Best Practice?

• Market research - Team up and have required expertise
• Searching and sensing the market, existing Open Data products and services, potential collaborators, and existing competitors
• Define market niche
• Having initial understanding of the available resources, processes, technologies and capabilities
• Complete understanding on the organizations’ capabilities and expertise
• Use best practices –if available - on the aforementioned items

Applicability by other member states?

The approach is applicable to any Member State.

Contact info - record of the person to be contacted for additional information or advice

Fatemeh Ahmadi-Zeleti

Fatemeh.ahmadizeleti@insight-centre.org

Fatemeh.ahmadi.z@outlook.com

+353 85 242 7722

Insight Centre for Data Analytics, NUI Galway, Ireland

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Related BPs

• Establish an Open Data Ecosystem
• Support Open Data Start-Ups
• Develop Open Data Business Model