Edit comment LC-1171 for Accessibility Guidelines Working Group

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Comment LC-1171

Comment Shortname:

Commenter: Greg Lowney <gcl-0039@access-research.org> on behalf of Lowney Access Research, LLC

Message-id:

Section of the document concerned:

[Free text description]Document as a wholeIntroduction Related Documents Authoring tools The Role of User Agents The Four Principles of Accessibility Important New Terms Used in WCAG 2.0 Conformance Technology assumptions and the "baseline" Conformance levels and the baseline Conformance claims Content that conforms to WCAG 1.0 How to refer to WCAG 2.0 from other documents Guideline 1.1 Success Criterion 1.1.1 Guideline 1.2 Success Criterion 1.2.1 Success Criterion 1.2.2 Success Criterion 1.2.3 Success Criterion 1.2.4 Success Criterion 1.2.5 Success Criterion 1.2.6 Success Criterion 1.2.7 Guideline 1.3 Success Criterion 1.3.1 Success Criterion 1.3.2 Success Criterion 1.3.3 Success Criterion 1.3.4 Success Criterion 1.3.5 Guideline 1.4 Success Criterion 1.4.1 Success Criterion 1.4.2 Success Criterion 1.4.3 Success Criterion 1.4.4 Guideline 2.1 Success Criterion 2.1.1 Success Criterion 2.1.2 Guideline 2.2 Success Criterion 2.2.1 Success Criterion 2.2.2 Success Criterion 2.2.3 Success Criterion 2.2.4 Success Criterion 2.2.5 Success Criterion 2.2.6 Guideline 2.3 Success Criterion 2.3.1 Success Criterion 2.3.2 Guideline 2.4 Success Criterion 2.4.1 Success Criterion 2.4.2 Success Criterion 2.4.3 Success Criterion 2.4.4 Success Criterion 2.4.5 Success Criterion 2.4.6 Success Criterion 2.4.7 Success Criterion 2.4.8 Guideline 2.5 Success Criterion 2.5.1 Success Criterion 2.5.2 Success Criterion 2.5.3 Success Criterion 2.5.4 Guideline 3.1 Success Criterion 3.1.1 Success Criterion 3.1.2 Success Criterion 3.1.3 Success Criterion 3.1.4 Success Criterion 3.1.5 Success Criterion 3.1.6 Guideline 3.2 Success Criterion 3.2.1 Success Criterion 3.2.2 Success Criterion 3.2.3 Success Criterion 3.2.4 Success Criterion 3.2.5 Guideline 4.1 Success Criterion 4.1.1 Success Criterion 4.1.2 Guideline 4.2 Success Criterion 4.2.1 Success Criterion 4.2.2 Success Criterion 4.2.3 Success Criterion 4.2.4 Appendix A: Glossary Appendix B: Checklist Appendix C: Acknowledgements Appendix D: Comparison of WCAG 1.0 checkpoints to WCAG 2.0 Appendix E: References
or

Refinement of the section concerned:

Status:

open proposal pending resolved_yes resolved_no resolved_partial other assigned to Nobody Abma, Jake Abou-Zahra, Shadi Allan, Jim Auclair, Christopher Avila, Jonathan Babinszki, Tom Bailey, Bruce Bernard, Renaldo Bernier, Alex Blake, Matthew Boudreau, Denis Brewer, Judy Butler, Shari Campbell, Alastair Carlson, Laura Chakravarthula, Srinivasu Cirrincione, Pietro Conway, Vivienne Cooper, Michael Crutchfield, Elizabeth Deltour, Romain Dick, Wayne Ding, Chaohai Dirks, Kim Dixit, Shwetank Draffan, E.A. Duggin, Alistair Eggert, Eric Elledge, Michael Faulkner, Steve Ferraz, Reinaldo Fiers, Wilco Fischer, Detlev Foliot, John Garrish, Matt Garrison, Alistair Gower, Michael Guarino Reid, Loretta Hakkinen, Markku Haritos-Shea, Katie Henry, Shawn Hoffmann, Thomas Horton, Sarah Isager, Kasper Jensen, Tobias Christian Johansson, Stefan Johlic, Marc Johnson, Rick Jones, Crystal Joys Andersen, Wilhelm Kapoor, Shilpi Keim, Oliver Kirkpatrick, Andrew Kirkwood, John Kiss, Jason Kraft, Maureen Ku, JaEun Kurapati, Sujasree Lauke, Patrick Lauriat, Shawn Lee, Steve Lemon, Gez Li, Alex Li, Kepeng Li, Liangcheng Loiselle, Chris Lowney, Greg Lui, Edwina Lund, Adam Ma, Jia MacDonald, David Mace, Amanda Manser, Erich Martin, Debra McCormack, Scott McMeeking, Chris McSorley, Jan Milliken, Neil Montgomery, Rachael Mueller, Mary Jo nicole, windmann Niemann, Gundula Nurthen, James O Connor, Joshue Oh, Jeong-Hun Panchang, Sailesh Pandhi, Charu Pasi, Aparna Patch, Kimberly Philipp, Melanie Pluke, Mike Pouncey, Ian Repsher, Stephen Rochford, John Runyan, Marla Savva, Andreas Sawczyn, Steve Schnabel, Stefan Seeman-Kestenbaum, Lisa Sims, Glenda Singh, Avneesh Skotkjerra, Stein Erik Sloan, David Smith, Alan Smith, Jim Solomon, Adam Spellman, Jeanne F Strobbe, Christophe Suprock, Greg Swallow, David Thompson, Kenneth Thyme, Anne Ueki, Makoto Vaishnav, Jatin Vanderheiden, Gregg Venkata, Manoj Wahlbin, Kathleen Wang, Can WANG, WEI White, Jason Zelmanowicz, Erica Zerner, Adam Zhang, Mengni

Type: substantive editorial typo question general comment undefined

Resolution status:

Response drafted Resolution implemented Reply sent to commenter

Response status:

No response from Commenter yet Commenter approved disposition Commenter objected to disposition
Commenter's response (URI):

Comment:

2.5 3 requires, for Double-A, that methods are provided to help avoid or undo errors, but only for a certain narrowly-defined set of interactions. I would recommend that these steps, or at least UNDO, be repeated as a level 3 success criterion, but applying to all interactions rather that just those listed in 2.5.3.

Proposed Change:

Add a new Level 3 success criteria:
2.5.5 For all user actions, at least one of the following is true:
1. Actions are reversible.
2. Actions are checked for input errors before going on to the next step in the process.
3. The user is able to have the information they entered re-presented to them so they may review and confirm or correct it before final submission.

Related issues: (space separated ids)

WG Notes: [TEAMC] "All" user actions seems impossibly broad to ever claim compliance to. For example, these techniques would not be appropriate for the action of logging out of a secure banking site or selecting a link that closes a window. Discussed in the 16 November 2006 telecon: ACTION: David to explore 1171 for language that might work. http://www.w3.org/WAI/GL/2006/11/16-wai-wcag-minutes.html Comments from discussion: - Concerns about proposed SC being too broad. - Request to add examples of user actions for which this would be inappropriate to the response. - I appreciate that covering all user actions is too broad, but I also think that "legal or financial transactions" is too narrow. I think it would be better to find wording that covers user actions that are non-trivial to rectify. Jan 27th ***** this went to survey without my action item completed to find better wording that was not as broad. *** THis is my recommended proposal 2.5.5 For forms that require the user to submit information, at least one of the following is true: 1. Actions are reversible. 2. Actions are checked for input errors before going on to the next step in the process. 3. The user is able to have the information they entered re-presented to them so they may review and confirm or correct it before final submission. I think this addresses the concerns of the original rejection that "All" user actions seems impossibly broad to ever claim compliance to. For example, these techniques would not be appropriate for the action of logging out of a secure banking site or selecting a link that closes a window. Discussed in the 01 February 2007 telecon: Resolution: accept 1171 as ammended http://www.w3.org/WAI/GL/2007/02/01-wai-wcag-minutes.html DONE add a new Level 3 SC that reads: 2.5.6 For forms that require the user to submit information, at least one of the following is true: DONE update to match 2.5.3 bullets Internal WD updated 22 March 2007. DONE add HTM for 3.3.6 http://trace.wisc.edu/wcag_wiki/index.php?title=How_to_Meet_Success_Criterion_3.3.6#STATUS Added HTML 3.3.6 09 April 2007. Response: http://lists.w3.org/Archives/Public/public-comments-wcag20/2007Jun/0300.html

Resolution: Thank you for your suggestion. The working group has determined that "all" user actions is too broad. For example, these techniques would not be appropriate for the action of logging out of a secure banking site or selecting a link that closes a window. However we've adopted it to a narrower focus of forms at Level AAA. Here is the language: 3.3.6: For forms that require the user to submit information, at least one of the following is true: 1. Reversible: Transactions are reversible. 2. Checked: Submitted data is checked for input errors before going on to the next step in the process. 3. Confirmed: A mechanism is available for reviewing, confirming, and correcting information before finalizing the transaction.

(Please make sure the resolution is adapted for public consumption)