W3C Interaction

W3C Workshop on Device Independent Authoring Techniques

Workshop home page

Scenarios

User scenarios proposed during the workshop by the workshop participants to challenge device independence authoring techniques.


Scenario 1

User

Rich multimedia content (e.g. SMIL) user, video conferencing user

Devices

PDA or limited device

Environment

Mobile, no wires, must consider low bandwidth, data loss, low connection reliability, etc. In this environment an intermediary proxy or content provider exists.

The Scenario

Interact with a multimedia presentation, react and interact with the presentation; e.g. switch between conferences.

Comments

Architecture calls for proxy or server-based adaptation.


Scenario 2

User

Email user

Devices

PC; in car voice system; phone; PDA

Environment

Multiple environments: office; car; sidewalk; home

The Scenario

Read email, reply, etc. While maintaining email state as the user puts down one device and picks up another. Device capabilities may limit what can be done, e.g. only allow reading of email (not replying) when in car and using voice interface. Application must be device aware to omit irrelevant functions.

Comments

Consistency of application across multiple devices, application session migration from one device to another.


Scenario 3

User

Average consumer

Devices

Interactive TV as view device; PDA or phone or intelligent remote control as control device.

Environment

Home, living room

The Scenario

Buy something they see on TV by entering from data on a PDA/phone/remote control

Comments


Scenario 4

User

Doctor and radiologist

Devices

PDA and PC

Environment

Remote, mobile location (doctor) Hospital (radiologist)

The Scenario

Radiologist is sending X-ray photos to doctor, from PC to PDA. Radiologist needs to ensure that the doctor is viewing the same image. Color depth/temperature, resolution, etc. might differ between devices. The data is very critical.

Comments

Issue is consistency of inteface to a very fine-grated level. Adaptation cannot affect data representation.


Scenario 5

Scenario summary

Emergency response application

User

Doctors, nurses, trainees

Devices

PC, PDA's

Environment

Hospital, doctor's home.

The Scenario

Take care of patients. Doctors and nurses have different activities. Nurses can do a subset of what doctors can do. Requires authentication and work of trainees needs to be checked/validated by doctors. Diagnostic system can be accessed by doctors through a voice interface to improve productivity. Doctors need access to lab results and treatment activities and results. Nurses and doctors must coordinate their activities.

Comments

Role is part of the context. Is adaptation feasible in an emergency situation? Question of timeliness of information as well as interaction time requirements. Also, synchronization issues.


Scenario 6

User

Stock broker, 25-35 year old, Male

Devices

iPAQ - wireless enabled.

Environment

Walking down the street, picking up coffee; in Beijing.

The Scenario

Accessing long news article in Chinese and requesting translation into French.

Comments


Scenario 7

Scenario summary

User

60 year old lady with poor eyesight and hearing.

Devices

Mobile phone capable of receiving MMS

Environment

Passenger in a car, noisy environment

The Scenario

Trying to discover th ereason for a congestion. Looking for alternative roads.

Comments


Scenario 8

Scenario summary

User

50 year old man, non technical, a baker

Devices

Ordinary phone (Voice + touch tone)

Environment

Home

The Scenario

What shows in the nearest movie theatre? Find out then buy a ticket for that specific movie at this specific theatre.

Comments


Scenario 9

Scenario summary

User

Bert traveling to a conference

Devices

PC, printer

Environment

Normal office

The Scenario

Get all the information about conference offline in a single click print

Comments


Scenario 10

Scenario summary

User

Mechanic in a dealership

Devices

Custom/specialized mobile device with input capabilities for getting part ID and diagnostics by car.

Environment

Service shop

The Scenario

Comments


Scenario 11

Scenario summary

Museum guide

User

Museum visitors:

Devices

Environment

Wax museum

Multilingual

Multi modal

Location awareness

The Scenario

They try to enjoy the museum

Find the MTV exhibition

Get information about the exhibits

Information includes:

  1. Who is depicted
  2. Who made it
  3. Detailed biography
  4. Video performances of depicted

Comments

Albert wants information in French

Victor needs all information in Audio including directions to MTV

Danielle prefers captions for video and sign for other information.


Scenario 12

Scenario summary

How to provide different information from single source

User

Devices

PC, PDA, Mobile phone

Environment

The Scenario

Boss - See the employee records to decide about his salary

Employee - See last month salary in his records

Emergency case - See records to get employee's wife contact information

Comments