Moderating Meetings
From W3C Wiki
We call those individuals "facilitators" to distinguish them from "moderators" that one finds in panels.
Beyond “try to enforce the speaker guidelines", here are specific suggestions:
- Recognize commenters who have not been heard from or who are most likely to move the conversation forward.
- Intervene to clarify a point a speaker/commenter makes that may not be widely understood by the audience.
- End exchanges that get overly emotional/personal.
- Try to identify points on which there is consensus.
- Use show of hands/straw polls/humming/whatever to assess the distribution of opinion on more contentious topics at the end of a discussion.
- Make sure the next step and outcome of the conversation is synthesized explicitly to the audience in the end of the session
- If a session promised or implied time for questions or audience dialog, make sure there is time for that dialog or those questions
- Try to stop 'speeches from the microphone', long introductions to questions; ask them to get to the question
- Be clear whether queue management is in IRC, by standing at the microphone, or both, and if both, be fair between them
- Watch the IRC for problems the audience is having (e.g. questions about idioms or acronyms, speaking speed)