Live Audio-only:
Understanding SC 1.2.9
[begin add][end add][begin change]1.2.9 Live Audio-only: A text alternative that presents equivalent information for live audio-only content is provided.[begin delete]All live audio-only content has a text alternative.[end delete] (Level AAA)
[end change]
Intent of this Success Criterion
The intent of this Success Criterion is to make information conveyed by live audio, such as video conferencing, live speeches and radio Webcasts, accessible through the use of a text alternative. A live text caption service will enable live audio to be accessible to people who are Deaf or hard of hearing, or who cannot otherwise hear the audio. Such services use a trained human operator who listens in to what is being said and uses a special keyboard to enter the text with only a small delay. They are able to capture a live event with a high degree of fidelity, and also to insert notes on any non spoken audio which is essential to understanding the event. A transcript is sometimes a possibility if the live audio is following a set script; but a live caption service is preferred because it plays out at the same pace as the audio itself, and can adapt to any deviations from the script that might occur.
Using untrained operators, or providing a transcript which differs markedly from what actually happens would not be considered meeting this Success Criterion.
Examples of Success Criterion 1.2.9
A public relations firm uses Web based caption services to cover live events; the output from the service is incorporated in a sub frame of the Web page which includes the streaming audio control.
A live radio play of a fringe theatre group is being broadcast to the Web. As the actors stick largely to a set script, and the budget for the program is small, the producers provide a link (with the playwright's permission) to the script of the play.
A streaming audio server uses a media format which can also accommodate text and graphics, such as Flash or Silverlight. A stenographer is used to create live captions at an event, and these are mixed on the fly to produce live captions in the media stream which can be viewed by the media player.
A CEO is to give a press release by telephone to the media in response to a breaking news story, the audio is being recorded and streamed over the internet, but due to time constraints a Web captioning service cannot be set up in time. As the press release is a set statement which the CEO will be reading out, the company simultaneously provides the transcript of the release.
Related Resources
Resources are for information purposes only, no endorsement implied.
Techniques and Failures for Success Criterion 1.2.9 - Live Audio-only
Each numbered item in this section represents a technique or combination of techniques that the WCAG Working Group deems sufficient for meeting this Success Criterion. The techniques listed only satisfy the Success Criterion if all of the WCAG 2.0 conformance requirements have been met.
Sufficient Techniques
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Providing a viewport to a live text service which is being created by a trained stenographer who transcribes the spoken audio with minimal errors (future link)
[end delete] G150: Providing text alternatives for live audio-only content
G157: Incorporating a live audio captioning service into a Web page
Additional Techniques (Advisory) for 1.2.9
Although not required for conformance, the following additional techniques should be considered in order to make content more accessible. Not all techniques can be used or would be effective in all situations.
Using metadata to associate text transcriptions with audio-only content (future link)
Example: Providing, in metadata, URL(s) that point to several text transcripts (English, French, Dutch) of an audio file.
Common Failures for SC 1.2.9
The following are common mistakes that are considered failures of Success Criterion 1.2.9 by the WCAG Working Group.
(No failures currently documented)
Key Terms
- audio-only
a time-based [begin delete]live [end delete]presentation that contains only audio (no video and no interaction)
- live
information captured from a real-world event and transmitted to the receiver with no more than a broadcast delay
Note 1: A broadcast delay is a short (usually automated) delay, for example used in order to give the broadcaster time to queue or censor the audio (or video) feed, but not sufficient to allow significant editing.
Note 2: If information is completely computer generated, it is not live.
- text alternative
programmatically determined text that is used in place of non-text content, or text that is used in addition to non-text content and referred to from the programmatically determined text
Example: An image of a chart is described in text in the paragraph after the chart. The short text alternative for the chart indicates that a description follows.