Disposition of Comments

Website Accessibility Conformance Evaluation Methodology (WCAG-EM),
W3C Second Public Working Draft, 20 September 2012

This is a disposition of comments received on the Website Accessibility Conformance Evaluation Methodology (WCAG-EM), W3C Second Public Working Draft 20 September 2012. This page is intended for internal discussion by the WCAG 2.0 Evaluation Methodology Task Force (Eval TF).

Contents

  1. Comments on Section 1
  2. Grouped comments on Common Functionality
  3. Comments on Section 1 continued
  4. Comments on Section 2
  5. Grouped comments on exclusion criteria
  6. Comments on Section 2 continued
  7. Comments on Section 3
  8. Grouped comments on sampling
  9. Com ments on Section 3 continued
  10. Comments on Section 4
  11. Comments on Section 5
  12. Comments on Appendices
  13. Comments on the document in general
  14. Editorial comments

Comments on Section 1

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
1 Closed Samuel Martín 1. Introduction   Relevant examples for others might be provided, so that they match the target audiences mentioned in section 1.2, e.g.: accessibility consultants, researchers, disability advocates, policy makers. WCAG-EM mentions "website owners, procurers, suppliers, developers, and others". This is biased towards the website creation part, disregarding other agents who also need to evaluate accessibility conformance.

Resolution:Rewrite Introduction section

Rationale:Take the target audience out because they are already in section 1.2 Purpose of this document and make it more readable for a starter to the document.

For review in the ED draft 20130117 and after discussion in telco of 17 January new version in ED draft 20130122 and in ED draft 20130128. Agreed in Survey 8.

2 Closed Ramón Corominas 1.1 Scope of this Document Representative pages Use "representative pages and/or tasks" instead of only "representative pages" In single-page applications the whole website is just ONE page. Thus, the sampling of "representative pages" would immediately lead to considering that page. On this single page we need to "consider and test ALL the functionalities of that page, that is, test "everything in the app". If there are many functionalities, do we need te evaluate all? Practical example: how to use WCAG-Em to evaluate Google Docs? Resolution: Section was rewritten. The comment is addressed in section on sampling.

Discussion: We have discussed on list about one page applications and how we would best include them into the methodology. At the moment we do not cover this sufficiently as Ramon indicates. This discussion should also answer the questions Ramon asks here about adding "and/or tasks" to the text (ID2)" This is also related to ID3

Rationale: Needs more discussion and covers more than just this one comment

See discussion in evaltfq6 on one page applications (not yet numbered ID2). Rewrite in different ED. See also Survey 8.

3 Closed Ramón Corominas 1.1 Scope of this Document it is applicable to all websites, including web applications, websites intented to be used with mobile devices... The situation of "websites that are part of a higher level product" can be included in "Section 4. Considerations for Particular Situations". Section 1.1 states "it is applicable to all websites, including web applications, websites intented to be used with mobile devices...". How could WCAG-EM be applied to websites that are embedded into native mobile apps (or other similar contexts)?

Resolution: No change

Rationale: The text is referring to a website viewed on a mobile device.

For review in the ED draft 20130122. See also Survey 8.

4 Closed Ramón Corominas 1.1 Scope of this Document Only after development  
  1. It sounds discouraging to test only after development if we pretend to introduce an evaluation methodology as an essential part of the QA process;
  2. Testing only after development resembles the old philosophy of considering accessibility only at the end of the road. Developers need a consistent way of evaluating the accessibility of their developments in different phases before the website is shipped, and I think this methodology should cover this to gain wider acceptance.
  3. This paragraph really limits applicability of this method for many real-world scenarios where clients want a single procedure for evaluation.
  4. In Section "1.2 Target Audience", the methodology is relevant to "Website developers who want an evaluation during the development process". How could they use WCAG-EM if it is not applicable in this situations?

Resolution: Text underwent rewrite. First point was added to the introduction " This methodology can also be useful for other purposes such as for ongoing evaluation of websites during their development."

Rationale:Extending WCAG-EM to cover the different stages of the process of website development is outside the scope of our work as we decided earlier. The methodology requires a website to be fully functional. This could however also be at a moment in time that a website is frozen for the evaluation. This would have effects on the possible claim.

See discussion on DoC_ID_4 in survey evaltfq5. Also, at the face-to-face in Lyon we discussed an idea to describe the primary use cases of the methodology rather than the target audiences -- this allows people to reuse the methodology in many more situations without actually broadening the scope of the document. Also see ID_20 that is related to this comment

Also see thread on list about extending the scope to websites in development. Also see discussion in evaltfq5 discussion on ID_4 and finally the outcome of discussion in the 6 december Telco. Changes to sections were for review in the ED draft 20130122 and Survey 8.

5 Closed EOWG 1.1 Scope of this document However, this methodology only addresses evaluation of website conformance to WCAG 2.0 after its development. Complementary resources from W3C/WAI on evaluation provide guidance on evaluation in other situations, and complementary W3C/WAI activities on Web Accessibility Evaluation and Testing address different W3C/WAI guidelines and specifications." "Also, WCAG 2.0 conformance requirements apply to individual web pages. However, on most websites it is not feasible to evaluate every web page with reasonable effort. To ensure conformance of a website to WCAG 2.0 it is necessary to ensure that this is considered throughout the development process. Following this methodology helps assess the level of conformance with reasonable confidence where it is not feasible to evaluate every web page." Suggestion (if the scope is fixed on already developed sites): This methodology is best used to address evaluation of website conformance to WCAG 2.0 after development. WCAG 2.0 conformance requirements apply to individual web pages. On most websites, it can be challenging to evaluate every single web page. This methodology helps assess the level of conformance with reasonable confidence where it is not feasible to evaluate every web page. Complementary resources from W3C/WAI on evaluation provide guidance on evaluation in other situations, and complementary W3C/WAI activities on Web Accessibility Evaluation and Testing address different W3C/WAI guidelines and specifications. It is noted that conformance which is considered during the development process reduces significantly the costs of evaluation after development 
  1. I prefer not to restrict the evaluation to "only" sites after development.
  2. I find the second paragraph starting "Also, WCAG 2.0 conformance....etc." somewhat puzzling. In the first paragraph, there is mention that the evaluation methodology is only for sites after development but, in the second paragraph, there is mention of the importance of conformance during the development process and following "this methodology" helps assess the conformance.

Resolution: See ID7 for changes made as proposed by EOWG

Rationale: See ID7

 
6 Closed EOWG 1.1 Scope of this document   I would recommend being more receptive to a wider audience by changing the wording somewhat. The only one comment I do feel somewhat concerned about is the "Scope" and restricting the document to "only" sites after development. I look at it from the point of view of someone e.g. a developer coming across the document through a search and, with the patience (rather lack of it) that we have on the web, it might be disregarded by the restrictive focus. It is also a document which could still be useful to someone who might perform iterative evaluation through the development process.

Resolution: See ID4 for changes made.

Rationale: See ID4

 
7 Closed EOWG 1.1 Scope of this document However, this methodology only addresses evaluation of website conformance to WCAG 2.0 after its development. Complementary resources from W3C/WAI on evaluation provide guidance on evaluation in other situations, and complementary W3C/WAI activities on Web Accessibility Evaluation and Testing address different W3C/WAI guidelines and specifications This methodology only addresses evaluating an existing website's conformance to WCAG 2.0. When developing or redesigning a website, accessibility should be considered early and throughout the design and development process. This is addressed in a new resource under development {which EOWG expects to have drafted for the next WCAG-EM draft so you can put the actual title of the page here} (new paragraph) Related information outside the scope of this document is provided in Evaluating Websites for Accessibility, W3C WAI Web Accessibility Evaluation and Testing Activities, and WAI Guidelines and Techniques..  

Resolution:

Rationale: Clearer wording proposed by EOWG and added outcome of discussion in telco. We first changed to "Change text to "However, this methodology only addresses evaluating an existing website's conformance to WCAG 2.0. When developing a website, accessibility should be considered early and throughout the design and development process. Related information outside the scope of this document is provided in Evaluating Websites for Accessibility, W3C WAI Web Accessibility Evaluation and Testing Activities, and WAI Guidelines and Techniques." and added "This can also be a website that is still in development." based on outcome of 6 december 2012 telco", but then agreed on a rewrite. This is now covered in the introduction section of the document.

For review in the ED draft 20130122 and Survey 8.

 
8

Closed

Jan Richards 1.4 Terms and Definitions Website Owner: Anyone involved in the website development process including but not limited to content authors, designers, programmers, quality assurance testers, and project managers.   Website Owner: If company X has a site on Facebook, ownership can be split.

Resolution: No change

Rationale: In most cases, there is someone end-responsible, mostly one person, sometimes a team. This should cover split ownership. Also what matters in the context of this document is who is commissioning the evaluation. It could be a third party completely unrelated to the website itself.

See discussion on DoC_ID_8 in evaltfq5 survey.

Grouped comments on Common Functionality

We have grouped the comments on Common Functionality and proposed a grouped answer in ID11. This will be proposed in a survey question for review.

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
9 Closed with ID11 Jan Richards 1.4 Terms and Definitions

Common functionality

[...] functionality of a website including tasks that users of a website carry out to perform this functionality.

  "Common Functionality" is a poor term and it is not really clarified by the definition. I thought it meant perhaps a common footer on all pages. Do you mean the outcomes an end-user will seek? Or the tasks they perform to arrive at the outcomes?

Resolution: See ID11

Rationale: See ID11

10 Closed with ID11 Jeffrey Singleton 1.4 Terms and Definitions Common functionality Consider adding a definition for the scenarios or transaction paths and focusing the common functionality definition on functionality that is common to all or the majority of pages. Such as adding an item to the shopping cart, entering a search string, or accessing a global menu. The examples cited for the definition for "Common Functionality" in the current draft are more representative "Key User Scenarios" or "Key Transaction Paths".

Resolution:See ID11

Rationale:See ID11

11

Closed

EOWG 1.4 Terms and Definitions Common functionality

 

The term "common functionality might pose a question mark to some. Suggested terms depending on what you mean: If it is the general functionality of the site, you could simply leave out the word "common" or use "basic functionality" If "common functionality" has a more technical connotation (referring to the style sheets, javascript, classes, i.e., the technical mandatory requirements for multiple device support and functionality), leave it as "common" Another suggestion in the line of "common" and "key" is “core”.

Resolutions:

1. Use the proposal by ID13 to refer to the definition of essential in WCAG2.0 and extend it to website and users. Change to cover possible circularity (by taking out "All"):

"Functionality of a website that, if removed, fundamentally changes the use or purpose of the website for users. This includes information and tasks that users of a website carry out to perform this functionality."

Also add a note that other functionality is not out of scope -- the sections in which "common functionality" currently occurs is intended to help identify critical pages but is not intended to limit evaluation to these pages alone.

Rationale: It is a good reference to another definition that applies well here. This really makes the definition of common functionality more clear.

See discussion on DoC_ID_11 in survey evaltfq5. This comment also covers ID's 9 to 15.

12 Closed with ID11 EOWG 1.4 Terms and Definitions Common functionality   Suggestion to modify the description (in line with the "Note"): Functionality of a website includes tasks that users of a website perform in order to achieve a goal.

Resolution:See ID11

Rationale:See ID11

13 Closed with ID11 Ramón Corominas 1.4 Terms and Definitions Common functionality   Is "Common functionality" something like "essential functionalities", in a similar way to the definition of "essential" in WCAG 2.0? ("essential" is defined as something that, if removed, produces a fundamental change in information or functionality)

Resolution:See ID11

Rationale:See ID11

14 Closed with ID11 Samuel Martín 1.4 Terms and Definitions Common functionality I would suggest refining the term "common functionality" Common functionality: Is it "commonly-used" or "cross-cutting [common to many pages]"?

Resolution:See ID11

Rationale:See ID11

15 Closed with ID11 Samuel Martín 1.4 Terms and Definitions Common functionality I would consequently update the defiition "... functionality of a website including tasks (...)"  

Resolution:See ID11

Rationale:See ID11

16

Closed

Samuel Martín 1.4 Terms and Definitions   I would strongly recommend choosing another adjective for "common" web pages, as it might be misleading The definition of "common" used in the methodology might not be intuitive for readers, as it does not follow the usual definitions of the meaning for "common". These pages are not "common" if you use the definition "occurring, found, or done often; not rare" (which would be the case of pages frequently appearing). They are also not "common" if you use the definition "shared by two or more people or things" (which would be the case for template web pages). "Core web pages" or similar would fit better. Alternatively, a complete phrase could provide a refinement, such as "commonly used web pages", if that is what is meant in the methodology

Resolution:
No change

Rationale: We agree to keep common, although there is a number of us not opposed to trying 'core'.

See discussion on DoC_ID_16 in survey evaltfq5

Comments on Section 1 continued

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
17

Closed

EOWG 1.4 Terms and Definitions  sub-site in: "Note: Websites may be composed of smaller sub-sites, each of which can be considered to be an individual website. For example, a website may include an online shop, an area for each department within the organization, a blog area, and other areas that may each be considered to be a website"   Term "sub-site" : do you want to add the definition to the terms and definitions?

Resolution: No change

Rationale: It is explained where the term is used in the definition of website.

See also discussion on DoC_ID_17 in survey evaltfq5. When working on the editor draft, we could consider: "websites may be composed of smaller websites (sub-sites)" but this is already meant in the note below the definition. Also Survey 8.

18

Closed

Ramón Corominas 1.4 Terms and Definitions

"Website Owner: The person, team of people, organization, in-house department, or other entity that is responsible for the website."

"Website Developer: Anyone involved in the website development process including but not limited to content authors, designers, programmers, quality assurance testers, and project managers."

 

For "evaluator", "evaluation commisioner", and "web owner" you use "the person, team of people, organisation..." but for "web developer" you use "anyone involved...". Is this because "Web developer" includes different profiles? It seems to reflect a difference in the "seriousness" of those guys called "web developers".

Resolution: Change to reflect this comment:

"The person, team of people, organization, in-house department, or other entity that is involved in the website development process including but not limited to content authors, designers, programmers, quality assurance testers, and project managers"

Rationale: Good observation

See also discussion on DoC_ID_18 in the survey evaltf5 and Survey 8.

Comment: There is an additional input in the survey about further extending the definition of website developer. This is not used.

19 Closed Samuel Martín 1.4 Terms and Definitions  Website part   The current definition of "Website part" is not clear enough. Following the definition, any subset of pages in a website would be a "website part", as they "serve the purpose and functionality of a web site" (could there even be any set of pages which to not serve the functionality of the website?)

Resolution: No change

Rationale: We will keep this item open as an Issue for the next Working draft for more implementation feedback to see where this would need to be clarified. Survey 8.

Comments on Section 2

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
21

Closed

Ramón Corominas 2.1 Scope of applicability A coherent collection of one or more related web pages that together provide common use or functionality. It includes static web pages, dynamically generated web pages, and web applications.   "full, self-enclosed websites" The "self-enclosed" part can be important under certain situations and is not included in the definition of "website" in section 1.4. With this definition (and without the "self-enclosed" part), a website can also be an embedded collection of web pages within a native mobile app or other similar environment (TV/ATM...). Sometimes this might create a conflict between the evaluation of the "native" part and the evaluation of the "website" part (for example, the embedded website might not need page titles, navigation, etc.). Resolution: Add to the note in the definition of website: "The focus of this methodology is on full, self enclosed websites"

Rationale:Also use this comment in the discusssion in ID3

Also see discussion on list and minutes of telco of 6 december 2012

22 Closed Ramón Corominas 2.1 Scope of applicability   I would include other common types of websites (and others that are not so common) such as: - "The extranet for the online tax payment system of Public Administration X" - "The tablet version of the collaborative web game..." - "Version 3.1 of the Word processing and File sharing tool..." It is in general better to keep the number of examples low, but it's also good to show a wider range of "non-typical" use cases.  

Resolution: No change

Rationale: We agree with the commenter that there are more possible examples here but also that we would like to not expand the bulleted list much more. For an indication, the group feels that this should be ok for now. The text indicates that more examples are possible: "examples include".

Discussion in evaltfq7 survey and Survey 8.

Grouped comments on exclusion criteria

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
20

Closed

Jan Richards 2.1 Scope of Applicability "In the example above, none of the depicted parts may be excluded from the scope of evaluation in the context of this methodology, if it is to applied to the university website. This includes any aggregated and embedded content such as online maps for the university campus and forms for credit card transactions, including when such parts originate from third-party sources."   Could a particular history course be evaluated if that scope was explicitly "HISTORY 100"?

Resolution:
Change in rewrite of the Introduction: "This methodology, Website Accessibility Conformance Evaluation Methodology (WCAG-EM) 1.0, describes a way to evaluate the conformance of existing websites to the Web Content Accessibility Guidelines (WCAG) 2.0. This methodology can also be useful for other purposes such as for ongoing evaluation of websites during their development."

Rationale: The focus is now on the word purpose and not on the fact if the website is finished.
We want to be careful with exclusion criteria. We have previously decided to address this by not making it possible to exclude any parts of a website. We decided that we want to approach this in a positive way, encouraging the use of the methodology from the start without broadening the scope - this allows people to (re)use the methodology for many more situations without actually broadening the scope of the document. The answer to the question would be yes. There have been a number of rewrites of this section. The latest is covered in Survey 8.

See discussion in Survey about DoC_ID20. No comments about proposed resolution during telco and week after. And decisions in Telco. For review in ED 17 january and again in ED 22 January 2013. New rewrite in the ED draft 20130122. Agreement in survey 8.

23

Closed in ID20

Ramón Corominas 2.1 Scope of applicability     My impression reading this is that the methodology will lead to mark a website as "inaccessible" only because some parts are not fully accessible, and I think this is not desirable.

Resolution: See ID20

Rationale: See ID20

See discussion about this DoC_ID23 in the evaltfq5 survey

24 Closed in ID20 Ramón Corominas 2.1 Scope of applicability excluding parts of the website would likely conflict with the WCAG 2.0 conformance requirements full pages and complete processes, or significantly distort the evaluation results  

I don't see any conflict if certain "pages" (or even processes) are excluded. Component #4 of the "Required Components of a Conformance Claim" does not prohibit exclusions, and a "concise description of the Web pages" could be something like "All Web pages under mydomain.com except PDF documents older than...". There are multiple situations where clients cannot assume the necessary changes to "completely conform in all pages", and where the only "solution" is to explicitly state that there are parts of the website that are not accessible. Thus, I consider it more realistic to inform about the exclusion than prohibiting exclusions.

The Conformance Claim section in WCAG 2.0 is clearly open to allow exclusions, and if we already know that some parts will be inaccessible, we should be able to define the exact scope of the evaluation without being forced to include ALL the pages. We should maintain this openness in WCAG-EM; if we close the possibility for exclusions, I see a potential risk that the methodology itself would not be adopted by website owners with these special needs related to non-conformant parts.

 

Resolution: See ID20

Rationale: See ID20

25 Closed in ID20 Jan Richards 2.1.1 Particular Types of Websites Website with Separable Areas   "Website with Separable Areas" - Too much weight is put on the password protected part, a better basis for separability needs to be found. I lean towards flexibility here, as long as this is clearly explained in the scope.  

Resolution: See ID20

Rationale: See ID20

26 Closed in ID20 Ramón Corominas 3.1.1 Step 1.a: Define the Scope of the Website "This scope definition may not contradict the terms established in section 2.1"   This means that no exceptions could be considered, which may not be possible in some cases. See earlier comment  

Resolution: See ID20

Rationale: See ID20

27 Closed in ID20 Ramón Corominas 3.1.4 Step 1.d: Define the Context of Website Use "and needs to be supported throughout the website. (...) Accessibility support needs to be uniform throughout a single website."   Although this is the ideal situation, this is not possible or feasible in some cases. Under some situations prohibiting exclusions would discourage implementing accessibility for the rest of the website  

Resolution: See ID20

Rationale: See ID20

28 Closed in ID20 Ramón Corominas 3.2 Explore the Target Website     According to 2.1, we cannot exclude any part of a website. However, if there is a private area where we don't have access, we must assume that the private area is excluded, isn't it? Again, exclusions are needed.  

Resolution: See ID20

Rationale: See ID20. This is covered in 2.1 websites with seperable areas.

Comments on Section 2 continued

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
29

Closed

Samuel Martín 2.1. Scope of applicability   The scope should be extended so as to include offline documents (or those retrieved using different protocols other than http), in the same way as the definition of "web page" has also been refined in 2.1.1. to encompass different states of web applications. Strictly following the definition of "web page" for WCAG 2.0 (and for this document), this methodology would not be applicable to, e.g., packaged HTML documentation, as it is not retrieved using HTTP. Resolution: No change

Rationale: We rely on the definition of web pages used in WCAG2.0

See the outcome in the survey about DoC_ID29

30 Closed EOWG Scope   Add a short paragraph to discuss the difference so that the reader is aware of this and can chose whether the Compliance EM document is relevant or if they need to go to the less formal 'Design_and_ Evaluation' section The title is about Compliance evaluation, noting that the scope is summative assessment rather that formative assessment will clarify things. The benefits or effects of iterative testing during the design process are mentioned, I suggest keeping the two types of testing separate because they relate to substantially different scenarios. Developers probably should not do their own formal compliance testing. Resolution: No change

Rationale: The Methodology also supports formative assessment, but over time. Also subparts of websites can be evaluated using WCAG-EM. It is not summative only. The difference is indicated in the text in section 1.1 (to 20 september 2012 link). For review in the ED draft 20130122. See survey 8

31

Closed

Ramón Corominas 2.1.1 Particular types of websites "Note: The individual states of a web application may not have unique URIs and may need to be identified by describing the settings, input, and actions required to generate such states (web page for the purpose of this document). Due to the many possibilities to generate such states it may not be feasible to exhaustively identify every possible instance of web pages as per" I'd prefer separate instructions for "sampling pages", "sampling processes" and "sampling functionalities" than using this kind of artificial definitions of "Web page". The term "state" can be confused with the "states" used in SC 4.1.2 Name, Role, Value. I suppose that the intention is to maintain "Web page" as the only reference term for the sampling process, but I'd probably prefer separate instructions for "sampling pages", "sampling processes" and "sampling functionalities" than using this kind of artificial definitions of "Web page". Resolution: Change to: "Each state of a web page and generated web page (individual representation of content and functionality) in which such a web application is considered to be a web page for the purpose of this document and should be included as a candidate for sampling."

Rationale: Proposal from discussion in questionnaire and telco is clearer. Also the first sentence did not end.

Discussion in evaltfq6 survey on ID31 and closed in Eval Telco of 17 January 2013. Following rewrite in 22 january version, Survey 8 evaluates the rewrite. A typo was repaired after that removing the word "and" (see Resolution above)

32 Closed in ID31 Ramón Corominas 2.1.1 Particular types of websites   include examples of "Web pages" that consist of "states" It sounds really theoretical and confusing this way.  

Resolution: See ID31

Rationale: See ID31

33 Closed Ramón Corominas 2.1.1 Particular types of websites Websites in Multiple Versions I think that we should include a "Responsive Websites" case and maybe include also specific information for sampling or testing Responsive web pages can be really different depending on the context/device/zoom factor.  

Resolution: No change

Rationale: Responsive web pages seem included into the document in section 3. Discussion in evaltfq7 survey and Survey 8

34 Closed Ramón Corominas 2.1.1 Particular types of websites   I would add other types of websites, or explicitly exclude some types of websites that cannot be evaluated with WCAG-EM:
  • Websites embedded within Native mobile apps
  • Mobile apps developed using web technologies such as HTML5, CSS3 and JS
  • Websites used in TV/game consoles/ATM that are embedded within specific environments
  • Websites that are created for a specific group of people with disabilities (blind users, deaf users...) or for specific purposes that are not intended to be accessible to all types of disabilities
   

Resolution: No change.

Rationale: Better to show what is included than show what is excluded. Both cannot be complete. Propose to keep the current text and open discussion in the group: evaltfq7. There was a rewrite of this section after the survey 7. This was closed in survey 8.

35 Closed EOWG 2.1.1 Particular types of websites     The note to (Web Applications): Sampling should apply to web applications just as any website  

Resolution: No change

Rationale: Agree, but this is not always simple as described in the text. The sampling section has been rewritten. We have reviewed it in ED draft 20130122

36 Closed Samuel Martín 2.1.1. Particular Types of Websites     It should be noted that this methodology only applies to the accessibility of web applications regarding the perspective of the interaction between the user and the application. If the application presents external contents, it would need to abide as well to User Agent Authoring Guidelines, and may be subject to a complementary methodology.  

Resolution: No change

Rationale: Not sure if we want to include this into the document as it could confuse people. Yet another document to read?

37

Closed

David MacDonald 2.3 and 3.2   An automated crawl for SC that can be tested for failure with complete automation could be considered a component of the entire testing of the site. A huge automated crawl of the entire site for only those that can be automatically failed can help ensure that there is consistency between (1) representative manual pages, (2) the random pages, (3) and the fully automated crawl. Resolution: Open issue: "where and how could we include the output of machine testing in the methodology. How do we want to include this?"

Rationale: Needs more discussion. We will keep this comment as Issue for the next version of the document.

Discussion was open in evaltfq6 survey on ID37 and in Survey 8.

Comments on Section 3

ID Status CommentLocationCurrent textSuggested ChangeRationaleResolution
38

 

Closed

Jan Richards 3. Conformance Evaluation Procedure   It should be enough to say that "as you're going along, if you notice something amiss, don't let a prior decision not to look at it stop you from taking a closer look". The diagram with feedback loops is too complex. Resolution: New diagram will be available in the next Public Working Draft

Rationale: We plan to put in a new diagram before publication

For review in the ED draft 20130128. Discussion about the diagram in survey 8 and discussion and decision in Telco of 7 february 2012 to work on new diagram. The new diagram chosen in the EvalTF Telco of 14 February.

39 Closed Phil Jenkins 3. Conformance Evaluation Procedure   Simplify the process into a 3 step process. Combine step 1, 2 and 3 into 1 step. The 5 step process seems overly complex. Steps 1, 2, and 3 really could be combined into a single "Step 1. Establish evaluation requirements and scope", but still include most of the activities and tasks. This methodology is mostly written for an external view, meaning from someone who is not the site owner, but a third party providing an evaluation service that has no knowledge of the site or development team before hand. So some of these activities and tasks will seem "obvious" to some, while to others it will seem unclear. Step 4 should remain as a single step, and Step 5 as well.  

Resolution: Insert the new diagram as planned

Rationale: We will make the iterative relation between steps 1, 2 and 3 more clear with a new diagram. The reason for seperating the steps is precisely that for some people it is not obvious and the iterative steps can lead them.

For review in the ED draft 20130128. Also see Previous Comment (ID 38). For evaluation in Survey 8.

40

Closed

Samuel Martín 3. Conformance evaluation procedure   Rename iterative model to "waterfall with feedback" "Iterative model" in software engineering usually refers to a different process flow (1->2->3->4->1->2->...). The process model presented in the diagram is most known as "waterfall with feedback". The later description of the methodology does not fully abide by this diagram, as different steps also have a "lookahead". Resolution: change from " The stages are not necessarily sequential but rather iterative." to

" The stages are not necessarily sequential."

Keep: "The following diagram illustrates the iterations between the stages defined in this section"

Rationale: Terminology should be ok

See discussion in survey about DoC_ID40.

41

Closed

Ramón Corominas 3.1.1 Step 1.a: Define the Scope of the Website "It is essential to carefully document particular aspects such as any use of third-party content and services, different... "   Maybe it would be good to clarify here what "third-party" means. Many "Web" management/development teams are confused about this and tend to consider "third-pary" falsely as "any content not created by our team"  

Resolution: Use proposal from survey: change "third-party content" to "content and services developed externally".

Rationale: Better

See survey about DoC_ID41

42 Closed Jan Richards 3.1.2 Step 1.b: Define the Goal of the Evaluation   Bring link to 4.1 forward in introduction Sometimes what is needed is a "Partial Report" intended to spot issues to inform ongoing development without breaking the bank.  

Resolution: No change

Rationale: Preliminary reporting is already covered in section 1.3 Background reading and in the introduction of section 2 by linking to the evaluation suite. WCAG-EM does not provide a Partial Reporting option.

For review in the ED draft 20130122

43 Closed Jan Richards 3.1.2 Step 1.b: Define the Goal of the Evaluation     The basic report seems like a very high bar for the minimum level since it still makes use of all of the same sampling and evaluation as the other steps, it just doesn't include as much after evaluation discussion. Resolution: No change

Rationale:Even for the most basic evaluation following WCAG-EM it is necessary to follow steps for a full evaluation. For quick scanning of a website, it may be better to use the preliminary review in the evaluation suite. The eval suite is linked from the document.

For review in the ED draft 20130122

44 Closed Ramón Corominas 3.1.2 Step 1.b: Define the Goal of the Evaluation Reporting options The "reporting options" shouldn't be included in this section herefore, I would change the wording and not use "report" here, but "evaluation" or "analysis" (like "In-depth analysis"). There is a complete section on reporting where this is adressed. Reporting highly depends on the aim/target of the report, even if the "depth" of the evaluation is the same.  

Resolution: No change

Rationale: This is an indication that is necessary to align with the evaluation commissioner. Maybe the text is a bit redundant. There is a more detailed approach in section 3.5.1 Step 5.a: Provide Documentation for Each Step

For review in the ED draft 20130122

45 Closed Ramón Corominas 3.1.2 Step 1.b: Define the Goal of the Evaluation Basic Report [Evaluation]   Another typical use-case is in pre-sales activities, awareness actions and training sessions. Resolution: No change

Rationale: They are part of the target audience in section 1.2 although not all named there. The goals are more about the reporting weight than roles for the use of the document.

For review in the ED draft 20130122

46 Closed Ramón Corominas 3.1.2 Step 1.b: Define the Goal of the Evaluation Detailed Report [Evaluation] vs. In-Depth Analysis The type of report should be independent of the depth of the analysis. The wording seems to convey that "detailed" is a type of report that is always organised "per-page" while "in-depth" is always organised "per-issue". This would limit the way an evaluator provide the results according to different purposes or target audience. Resolution: No change

Rationale: There is discussion ongoing on this in evaltfq7 and in the ED of 22 January 2013. Survey 8 covers endresult of discussion.

47 Closed Samuel Martín 3.1.2 Step 1.b: Define the Goal of the Evaluation   It should be clarified whether these are the only possible evaluation goals, or just examples from a (potentially) broader set. The methodology requirement seems to limit the evaluation goal to one of three choices, while the detailed description of the step seeems more open, reading "some of the evaluation goals include". Resolution: New title of the methodology requirement

Rationale: This does not limit the goal to one of the three choices anymore. Makes reporting more flexible. However, these three are used as example and worked out in later sections. See the evaltfq7 survey.

48 Closed Samuel Martín 3.1.2 Step 1.b: Define the Goal of the Evaluation   The writing should be clarified here, and in step 5.a. The goal definition would have implications on the extent of the analysis performed. Following current writing, the more coarse-grained is the goal, the earlier an evaluation could provide an overall conformance rejection (and stop evaluating) Resolution: No change

Rationale: Stopping an evaluation is a choice of the evaluator. If the evaluation does not follow section 5 Application of this Methodology, it is not a valid WCAG-EM evaluation.

For review in the ED draft 20130122

49

Closed

Ramón Corominas 3.1.3 Step 1.c: Define the Conformance Target   I would extent the "target" to cover not only a conformance level, but additional success criteria of levels different from the "conformance target". Some laws or internal QA procedures can include additional criteria Resolution: No change

Rationale: This is covered in section 4.1.

Discussion in evaltfq6 survey on ID49

50

Closed

Samuel Martín 3.1.3 Step 1.c: Define the Conformance Target   I would suggest including in step 1.c the possibility to aim for several conformance levels at the same time. WCAG 2.0, regarding conformance level note that "authors are encouraged to report (in their claim) any progress toward meeting success criteria from all levels beyond the achieved level of conformance." The methodology should reflect this. Resolution: See ID49

Rationale: See ID49

Discussion in evaltfq6 survey on ID50

51 Closed EOWG 3.1.4 Methodology Requirement 1.d  Third paragraph: second last sentence. "For example, ….., then the website is effectively not accessible for some users." Suggest adding something about conformance for emphasis e.g., "and therefore does not conform to the specified conformance level of WCAG 2.0. (3.1.3 Step 1.c.)"

This requirement appears to claim that the website owner and evaluator are free to choose which users may be excluded. Human rights do not work that way. What reasonable base technologies are required for conformance? This is particularly disturbing within the context of intranets where employers may choose to limit users to assistive technologies the employer can purchase cheaply. The note at the end is not sufficient.
Example, many sites prescribe large print with high contrast to be a universal cure for low vision. This discounts the need for albinos to have lower luminosity. Without high luminosity, high contrast is not possible.

Resolution: Section has been deleted in the rewrite

Rationale: Section led to confusion and the idea that it was possible to exclude groups of people or people using specific AT, browsers etc. This is not the intention. The selection is done better in the next step.

For review in the ED draft 20130122

52 Closed François Junique 3.1.4 Step 1.d: Define the Context of Website Use   Make "3.1.4 Step 1.d: Define the Context of Website Use" less generic and provide real guidance "3.1.4 Step 1.d: Define the Context of Website Use" – still very generic and doesn’t provide real guidance in the case of public sites, which is essential in the context of the current legislative efforts in Europe Resolution: See ID51 - Reopen to ask FJ for information about this comment for next public working draft

Rationale:See ID51

53 Closed in ID51 Jan Richards 3.1.4 Step 1.d: Define the Context of Website Use     I read this title I thought it was going to talk about what the user wanted to do (e.g. book a flight vs. a hotel) Resolution:See ID51

Rationale:See ID51

54 Closed David MacDonald 3.1.4 Step 1.d: Define the Context of Website Use Accessibility support must be uniform throughout a single website I do not think this (uniform AS, ed) should be a *requirement* of this methodology I think it is sufficient that they all pass WCAG, not that they all pass WCAG with the same exact version of the same tools, OS, and browser combinations
  1. I think requiring identical AT support across a large site is a very liberal interpretation of the intent of WCAG.
  2. It’s almost impossible to do on a large site, although for smaller sites it certainly a worthy goal.
  3. It could also negatively affect between testing tools, and consultancies. Policy may interpret this clause to dictate one corporate evaluation tool the winner, and one consultancy to do all of the contracts within a department this could create a monopoly situation and increased prices of accessibility.
  4. It could negatively affect the way we test: sometimes I’ll have one tester do one part of the site with a set of tools, and another tester have slight variations on those i.e., a different screen reader, or different OS, or version of browser etc I wouldn’t want their results to be invalid, I actually want the variation.
Resolution: No change

Rationale: This section has been deleted. Uniform AS was moved to 3.4.2 Step 4.b: Assess Accessibility Support for Features but it was dropped in the last Editor draft. We will discuss this subject in more detail after the next Public Working Draft. Decision in Telco of 7 February 2012.

55 Closed in ID51 Ramón Corominas 3.1.4 Step 1.d: Define the Context of Website Use "It is necessary to determine the primary context in which a website is used and the minimum set of web browsers and assistive technology that must be supported by the website."   This is not mandatory according to WCAG 2.0 conformance (it is an optional component of a Conformance Claim). I see a risk here. Talking about "primary context" could lead to think that the website can be "conformant" if only the "primary context" is covered. Resolution:See ID51

Rationale:See ID51

56 Closed in ID51 Ramón Corominas 3.1.4 Step 1.d: Define the Context of Website Use "This definition of target users and tools needs to meet the terms defined in WCAG 2.0 Level of Assistive Technology Support Needed for "Accessibility Support" I would strongly discourage the use of "primary context" unless we define some rules for what "primary" can and cannot be. The linked document states: "The WCAG Working group and the W3C do not specify which or how many assistive technologies must support a Web technology in order for it to be classified as accessibility supported. This is a complex topic and one that varies both by environment and by language. There is a need for an external and international dialogue on this topic." Thus, the question remains open to interpretation. Resolution:See ID51

Rationale:See ID51

57 Closed in ID51 Samuel Martín 3.1.4 Step 1.d: Define the Context of Website Use   The methodology should differentiate more clearly between two concepts: the contexts of use in which the website users are primarily accessing it and the contexts of use for which the website access is being tested. It should explicitly provision for the "sampling strategy" for contexts of use, covering the existing range for diferent facets of the context of use (platform, preferences, user tasks, etc.) I understand two concepts are intermingled here: a) the contexts of use in which the website users are primarily accessing it and b) the contexts of use for which the website access is being tested.  

Resolution:See ID51

Rationale:See ID51

58 Closed in ID51 Samuel Martín 3.1.4 Step 1.d: Define the Context of Website Use   A explicit definition for "context of [website] use" in the definitions might be clarifying regarding this step.    

Resolution:See ID51

Rationale:See ID51

59 Closed in ID51 Samuel Martín 3.1.4 Step 1.d: Define the Context of Website Use   It should be made explict that accessibility support should be applicable per context of use at the website level.    

Resolution:See ID51

Rationale:See ID51

60 Closed in ID51 Samuel Martín 3.1.4 Step 1.d: Define the Context of Website Use   If the website includes features which are not accessibility-supported for a relevant context of use, this should be signalled as a problem. This might be out of the scope of this methodology, as "accesibility supported" is already defined by Understanding WCAG 2.0 (clause 2.d of the technical definition of accessibility support) as "The user agent(s)(...) are available for download or purchase in a way that: does not cost a person with a disability any more than a person without a disability and, is as easy to find and obtain for a person with a disability as it is for a person without disabilities".  

Resolution: See ID51

Rationale:See ID51

61 Closed in ID51 EOWG 3.1.4 Step 1.d: Define the Context of Website Use     This requirement appears to claim that the website owner and evaluator are free to choose which users may be excluded. Human rights do not work that way. What reasonable base technologies are required for conformance? This is particularly disturbing within the context of intranets where employers may choose to limit users to assistive technologies the employer can purchase cheaply. The note at the end is not sufficient. Example, many sites prescribe large print with high contrast to be a universal cure for low vision. This discounts the need for albinos to have lower luminosity. Without high luminosity, high contrast is not possible.  

Resolution:See ID51

Rationale:See ID51

62 Closed Ramón Corominas 3.1.5 Step 1.e: Define the Techniques to be Used (Optional)   "Sufficient Techniques can only be considered if they are accessibility supported; Failures can only be considered if they apply to content that is relied upon". Introducing Techniques in the evaluation process can also be a controversial step. Firstly because they are informative only. But more important, because some "sufficient" techniques are not accessibility supported in many situations. Thus, "sufficient" does not always imply "conformance", so it is important to clarify this. Maybe we can add an explanation to put the techniques in context.  

Resolution: Add to Step 4.b last paragraph: "Please mark that "sufficient" techniques are not automatically always accessibility supported."

Rationale: This was not covered yet and could be unclear.

For review in the ED draft 20130122

63 Closed Samuel Martín 3.1.5 Step 1.e: Define the Techniques to be Used (Optional)   Instead of making the step optional, I would suggest making it compulsory while leaving room to the use of other techniques different from WCAG's. On the one hand, in any evaluation process, some techniques need always to be used (whether they are WCAG techniques or anyone else's). On the other hand, it is true that organizations can include their own techniques, but that point can be indeed explictly recognized and integrated in the methodology. I consider that in an evaluation process, it is even more important to clearly specify which non-standard techniques are going to be used, as this is an information that might not be obvious. Resolution: No change

Rationale: We address this in the second paragraph: "W3C/WAI provides a set of publicly documented Techniques for WCAG 2.0. However, it is not necessary to use these particular techniques. In fact, in some situations, such as in a closed network, it may be necessary to use techniques that are specifically developed for such situations. Individuals and organizations developing techniques ... etc." and in "It is good practice to specify the sets or sources of techniques that are intended to be used during the evaluation at this stage "

For review in the ED draft 20130122

64 Closed EOWG 3.1.5 Step 1.e: Define the Techniques to be Used (Optional)     Appeared to invite employer determined prescription of assistive techonolgy and accessibility support. The result will be employer defined necessary employment discrimination.  

Resolution: No change

Rationale: The link to Step 1.d was deleted pending deletion of the section.

For review in the ED draft 20130122

65 Closed EOWG 3.1.5 Step 1.e: Define the Techniques to be Used (Optional)     Throughout 3.1.5 PDF and Silverlight are basic web technologies. They are no more technologie than docx or raw text. Specific reference to Adobe or Microsoft products as basic web technologies is serious vendor preference. Resolution: Take the names out.

Also in section Step 2.d changed text to cover this.

Rationale: Document should be vendor and technology neutral. And the technologies are already covered.

For review in the ED draft 20130128

66 Closed Samuel Martín 3.2 Explore the Target Website "it may be necessary to create accounts or otherwise provide access to restricted areas of a website that are part of the evaluation."   It is said that "it may be necessary to create accounts or otherwise provide access to restricted areas of a website that are part of the evaluation." Alternatively, access could be granted to replicas of the site where restricted information has been concealed, obfuscated, anonymized, replaced, stripped out, blurred out, anonymized, etc; as long as the original content and the replica are equivalent for the accessibility perspective. However, this should be taken with caution, at least this method cannot always be applied. E.g. personal data can be replaced with that of fictitious persons and evaluation would remain valid. But if the whole text is obfuscated, understandability of the original content may be difficult to infer. Or, color contrast cannot be evaluated in an image that is blurred, etc. In those cases, access to the original content would be required.  

Resolution: No change

Rationale: In many cases it is possible to do the same in the life website with a demo or test account in the 'live system'.

For review in the ED draft 20130128

67 Closed Samuel Martín 3.2 Explore the Target Website Involvement of (...) and website developer can be helpful. It should be noted this can be difficult when there are too many website developers involved.    

Resolution: No change

Rationale: This is meant as something that can be helpful. The evaluator would then be able to receive even more helpful tips in exploring the website.

For review in the ED draft 20130122

68 Closed Ramón Corominas 3.2.1 Step 2.a: Identify Common web pages and 3.2.2 Step 2.b: Identify common functionality   Provide examples of "common functionality" in web applications, and maybe a definition in Section 1.4. Is "common" equivalent to "typical"? Is it "essential"? Accessed from everywhere? The term is especially confusing when I try to understand "common functionality". Is a common functionality one that is accessed from every "screen" of a web application? If the functionality is only in a part of the app, then is it not common? Anyway, why not use "relevant"? It is the first word of the definition, and it seems to convey exactly what you want to look at here.  

Resolution: No change

Rationale: Common functionality definition has changed and this section has been made more clear by adding part of the definition of common web pages.

For review in the ED draft 20130122

69 Closed with ID68 Samuel Martín 3.2.1 Step 2.a: Identify Common web pages and 3.2.2 Step 2.b: Identify common functionality     suggestion to replace the phrase "common web pages"  

Resolution: See ID68

Rationale: See ID68

70 Closed with ID31 Samuel Martín 3.2.1 Step 2.a: Identify Common web pages and 3.2.2 Step 2.b: Identify common functionality     It is not clear enough what a common state of a web application is. I guess it does not refer to states which are common to different executions of similar processes (which would be included in the next step), but rather to a concept equivalent to that of common web pages. However, wording should be clarified to avoid confusion, as it might be any of both.  

Resolution: No change here. States have changed earlier in the document. See ID31

Rationale: See earlier section for change to States ID31

71 Closed Jan Richards 3.2.3 Step 2.c: Identify the Variety of Web Page Types   I would pull "Templates" out into a separate section It can help to save the evaluator from the explosion of other things in this step. The pages may be complicated, but if they repeat the same complexity, it's easier to check.  

Resolution: No change

Rationale: We have placed templates into this section so they can be included into the sample. Repeating parts are covered in the note at the end of the introduction of section 3.3 Step 3: Select a Representative Sample. For review in the ED draft 20130128

72 Closed Ramón Corominas 3.2.3 Step 2.c: Identify the variety of Web Page Types Web pages that change appearance, behavior, and content depending on the user, device, and settings; "Web pages that change appearance, behavior, and content depending on the user, device, browser, platform, orientation and settings." Maybe an explicit mention to Responsive Web Design would also be good, since this technique can influence a lot in the evaluation results. Resolution: Change as proposed

Rationale: This change creates better coverage.

For review in the ED draft 20130128

73 Closed Samuel Martín 3.2.3 Step 2.c: Identify the Variety of Web Page Types   I propose adding a new bullet point: Web pages that have been generated by using varying server technologies. Web pages may come from the integration of different (even legacy) back-end systems, which may generate different results regarding accesibility. Resolution: No change

Rationale: Section 3.2.4 Step 2.d: Identify Web Technologies Relied Upon creates awareness for other sources that influence the presentation and/or generation of content.

For review in the ED draft 20130128

74 Closed Ramón Corominas 3.2.4 Step 2.d: Identify Web Technologies Relied Upon "During this step the web technologies relied upon to provide the website are identified and documented" This step should identify not only "technologies", but also HTML5- features HTML5 has many different features with varying accessibility support (for example, new sectioning elements,  

Resolution: Change as requested: from "This includes base web technologies such as HTML and CSS, auxiliary web technologies such as Flash, Java, JavaScript, PDF, Silverlight and WAI-ARIA, as well as advanced web technologies such as SMIL and SVG. "

to

"This includes base web technologies such as HTML and CSS, HTML5, auxiliary web technologies such as Java, JavaScript and WAI-ARIA, as well as advanced web technologies such as SMIL and SVG. "

Rationale: More complete

For review in the ED draft 20130128

75 Closed EOWG 3.2.4 Step 2.d: Identify Web Technologies Relied Upon     "Relied Upon" - Just hangs there without inclusion in the context of accessibility supported. Resolution: No change

Rationale: We cover this in sections 3.4.2 Step 4.b: Assess Accessibility Support for Features and section 3.4.3 Step 4.c: Use WCAG 2.0 Techniques and Failures Where Possible (Optional) and later in section 5 for the reporting.

For review in the ED draft 20130128

Grouped comments on sampling

ID Status CommentLocationCurrent textSuggested ChangeRationaleResolution
76 Closed David MacDonald 3.3 Step 3: Select a Representative Sample   Add random sampling there is also a significant risk that only the most accessible samples will be chosen by authoring teams that are trying to put their best foot forward. There may be many situations where it is not practical or possible to have the evaluation conducted by an arm’s length reviewer. There are also situations where content that is considered more important gets selected as representative content. Random sampling helps make sure organisations make all pages accessible, instead of a few.

Resolution:Proposed a new section on random sampling in: 3.3.5 Step 3.e: Include a Random Sample.

Rationale: Discussed as necessary in EvalTF

For review in the ED draft 20130122

77 Closed François Junique 3.3 Step 3: Select a Representative Sample   integrate reliability in the process (e.g. via a possible iterative addition until the scoring is "stable")? is the reliability of the approach verified?

Resolution: No change

Rationale:We will test the sampling in more detail during the first testrun. In the 20 september version of the ED there was not much information about the sampling. This is added now.

78 Closed Lisa Seeman 3.3 Step 3: Select a Representative Sample   Could you clarify that samples should contain: 2.1, The main user tasks (the website probably have a list of these from the original specifications used to build the web site); 2.2, the most important tasks from the website perspective, all important tasks from a user perspective (such as getting help, knowing your rights etc) ; 2.3, content for navigation and orientation; 2.4, high traffic / main pages and tasks; 2.5, tasks where there is a noticeable loss to the user when they do not function (e.g.; an inaccessible form submit button). Samples could also stress context and impact.

 

Resolution: Section rewrite. Comment is processed in part in the rewrite.

Rationale: Section needs rewrite

For review in the ED draft 20130122

79 Closed Andrew Arch 3.3 Step 3: Select a Representative Sample   include a ‘random’ sample of pages in addition to more structured sampling As an intermittent follower of the deliberations of the EvalTF I'd like to support [..] the importance of including a 'random' sample of pages in addition to more structured sampling.

Resolution: Agree. We will add a random sample

Rationale: Thank you. We also support this and have received good input sofar

For review in the ED draft 20130122 and in later versions. See final survey.

80 Closed Ramón Corominas 3.3 Step 3: Select a Representative Sample Depending on the size and complexity of the website, the size of this sample will vary.   The size of the sample also depends on the goal and the purpose of the analysis. Basic evaluation, pre-sales, multi-site comparisons... All of them can reduce the sample size. In general, the sampling process is very webpage-oriented. Some steps need additional guidance for sampling functionalities/tasks in web apps.

Resolution:No change

Rationale: Is covered in the defnition of web page.

For review in the ED draft 20130122

81 Closed EOWG 3.3 Step 3: Select a Representative Sample "While ideally every web page of a web site is evaluated, usually this is not possible on most web sites." "While ideally every web page of a website should be evaluated, this may not be possible for very large websites." I feel that stating "usually this is not possible on most web sites" sounds somewhat contradictory (to our objective).

Resolution: No change

Rationale: We try to avoid the word 'should'. Also the current sentence includes web applications where it will be very difficult or almost impossible to sample all web pages. The proposed sentence is limiting the sampling only to very large websites. This is difficult to define and we would also like to include smaller websites as candidate for sampling.

For review in the ED draft 20130128

82 Closed EOWG 3.3 Step 3: Select a Representative Sample     For websites with many heterogeneous pages like the sub-university example, the sample selection include users. Large heterogenous sites behave more like a set of independent sites placed under one URL. As such it is important to organize focus groups within the different autonomous site owners to determine usage patterns and prioritize pages for evaluation.

Resolution: No change

Rationale: We indicate in earlier sections that it is important to actively involve people with disabilities. This is in section 2.5 Involving Users (Optional) and in section 3.2.2 Step 2.b: Identify Common Functionality of the Website.

For review in the ED draft 20130128

83

Closed

EOWG 3.3 Step 3: Select a Representative Sample     Responding to the term "with reasonable confidence": I have no problem with the term, but if it is a point of discussion, you could simply modify the sentence to "that is representative of the entire target website"

Resolution: No change

Rationale: Keep it for the moment.  

For review in the ED draft 20130128

84 Closed Ramón Corominas 3.3.1 Step 3.a: Include Common Web Pages of the Website "All common web pages, including the common states of these web pages for web applications, must be part of the selected sample." Maybe we can include a final step: "Step 3.e Filter the sample", so we can adjust the sample size by removing (some) pages that are almost identical. "All" sounds too strict and in many cases will not offer better evaluation results. Many of the common web pages may be almost identical, sharing design, structure, technologies, etc., so it makes no sense to evaluate all of them. For web applications this can be even worse (for example, in an online text editor with only one web page, should we test every toolbar button and every function?)

Resolution: Change this as indicated and add a filter as final step: add "3.3.6 Step 3.f: Filter the sample to eliminate redundancy"

Rationale: We could otherwise risk large samples

For review in the ED draft 20130128

85 Closed in ID31 Samuel Martín 3.3.1 Step 3.a: Include Common Web Pages of the Website     definitions on 'common web pages' and to step 2.a on 'common states'

Resolution: See ID31

Rationale: See ID31, and common web pages is defined in the document

86 Closed Jan Richards 3.3.2 Step 3.b: Include Exemplar Instances of Web Pages Methodology Requirement 3.b: Include at least two distinct web pages (where applicable and available) of each (1) common functionality, (2) content, design, and functionality, and (3) web technologies into the selected sample of web pages.   this is a bit hard to parse (I know you are looking for a new term to replace common functionality) - and two? What if a preliminary/basic report could get away with one?

Resolution: Change from "content, design, and functionality" to "distinct types of web pages"

Rationale: To be in line with the text below and the earlier steps.

For review in the ED draft 20130122

87 Closed in ID84 Ramón Corominas 3.3.2 Step 3.b: Include Exemplar Instances of Web Pages     In principle I agree, but I'm unsure if, in practice, this can lead to too many redundancies.

Resolution: See ID84

Rationale: See ID84

88 Closed in ID86 Samuel Martín 3.3.2 Step 3.b: Include Exemplar Instances of Web Pages     What is the connection "content, design and functionality" exactly trying to express? a) include two distinct pages for each content; plus two for each design; plus two for each functioality. Then it should read "(2) content, (3) design, and (4) functionality". In that case, wouldn't "(4) functionality" already include "(1) common functionality"? b) include two distinct pages for each implemented value of the tuple "content-design-functionality". Then it should read "(2) combination of content, design and functionality".

Resolution: See ID86

Rationale: See ID86

89 Closed in ID86 Samuel Martín 3.3.2 Step 3.b: Include Exemplar Instances of Web Pages   The requirement should be reworded to either: include the 7 categories in setp 2.c, or use the catch-all "types of web pages" otherwise. Step 2.c defined different aspects to be taken into account when identifying the variety of web pages: types of content, styles, functional components, etc. The requirement reads instead "content, design and functionality", while the description just is about "types of web pages" (referring to step 2.c for details).

Resolution: See ID86

Rationale: See ID86

 
90 Closed Ramón Corominas 3.3.3 Step 3.c: Include Other Relevant Web Pages "Include Other Relevant Web Pages" "Include Web Pages that are Relevant for People with Disabilities" "common web pages" are already defined as "relevant" and the word "Other" should be omitted, because some of these pages may be already in the sample for other reasons.

Resolution: No change

Rationale: We do use it in the text, but for the Methodology Requirement and the section heading, it is clearer to indicate that this is specifically about other/more pages that are relevant.

For review in the ED draft 20130122

91

Closed

Ramón Corominas 3.3.3 Step 3.c: Include Other Relevant Web Pages   explicitly mention the "contact" page Some of the described web pages should be already in the sample, as per 3.3.1 and the definition of "common web pages": site help, entry pages. Although it should already be included, the "contact" page is also very relevant for People with Disabilities, so it should be explicitly mentioned.

Resolution: Change the definition of common web pages to read "... where applicable, the sitemap, contacts page,"

Rationale: contact page is already included in the definition of common web pages. This could make it more visible.

See also discussion in survey about DoC_ID91

92 Closed Ramón Corominas 3.3.3 Step 3.c: Include Other Relevant Web Pages   For web apps, mention relevant options like "help", "settings/preferences/options", "shortcuts"…  

Resolution: Add the options to the first bulletpoint

Rationale: It is included, but may be good to specifically point it out. That is why it is included.

For review in the ED draft 20130128

93 Closed Ramón Corominas 3.3.4 Step 3.d: Include Complete Processes in the Sample   Separate the "page-oriented sampling" from the "functionality-oriented" one, include an additional step, or at least clarify the method for web apps. This step seems to be page-oriented only. With the current definition of "web page" that is used within the methodology (including "states" of a page), a process can also be a "task" performed in a web app. The sampling methodology should guide on how to select processes/tasks in web apps.

Resolution: No change

Rationale: This is now covered in 3.2.2 Step 2.b: Identify Common Functionality of the Website. Text has changed to include more clearly user tasks. They are then included into the sample in 3.3.2 Step 3.b: Include Exemplar Instances of Web Pages: Web pages from distinct common functionality, as identified per 3.2.2 Step 2.b.

For review in the ED draft 20130128

94 Closed in ID 93 Ramón Corominas 3.3.4 Step 3.d: Include Complete Processes in the Sample   I would explicitly mention that the sample should cover web pages AND functionalities/tasks performed in a web page/app. Don't use "state of a web page" as a synonym of "web page", since it introduces more confusion about the concepts. Instead, explicitly mention that the sample should cover web pages AND functionalities/tasks performed in a web page/app.

Resolution: See ID 93

Rationale: See ID 93

 
95 Closed Samuel Martín 3.3.4 Step 3.d: Include Complete Processes in the Sample     Two conditions are established in two sentences (xxxx. Also, yyyy). However, it is not clear how these conditions supplement each other, as it seems they are equivalent.

Resolution:Change from "Also, no web page.." to "No web page.."

Rationale: Editorial change

For review in the ED draft 20130128
96

Closed

Ramón Corominas 3.3.5 Step 3.e Filter the Sample to Eliminate Unnecessary Redundancy (Optional) (not yet in document)   Add another optional step aimed to filter/refine the sample to eliminate unnecessary redundancies. Redundancies can increase the sample size unnecessarily.

Resolution:Add section

Rationale: Filtering redundancy at the end of the proces of sampling seems the most logical place before starting the actual audit section.

For review in editor draft of 20130122

97 Closed with ID 96 Ramón Corominas 3.3.5 Step 3.e Filter the Sample to Eliminate Unnecessary Redundancy (Optional) (not yet in document)   "Once a complete sample has been selected according to the above steps, the evaluator may re-explore the sample to detect web pages whose structure, design, technologies, etc. are similar to those of other web pages in the sample. The evaluator may then exclude web pages from the sample, provided that the filtered sample is still representative of the whole website. This filtering must not contradict Step 3.b: Include Exemplar Instances of Web Pages." Additional requirements can be added to "pages that cannot be excluded" such as "home", "accessibility", "sitemap", "search results" or others, but the filtering step is necessary for most manual evaluations. This step should not contradict any other steps, including the amount/percentage of random pages in the sample.

Resolution:See ID 96

Rationale: See ID 96 

Comments on Section 3 continued

ID Status CommentLocationCurrent textSuggested ChangeRationaleResolution
98 Closed Phil Jenkins 3.4 Step 4: Audit the Selected Sample   Change the title to "Evaluate the selected sample" or "Diagnostic Assessment of selected sample". The term 'audit' has a different connotation. Everyelse in the document the term "evaluation" is used, not "audit"

Resolution: Open issue to look at this in next version, first propose when to use audit, evaluation, check, test etc in the document (Harmonize the use of Audit, Evaluation, Check, Test etc in the document)

Rationale: use the same terminology throughout the document

99 Closed Phil Jenkins 3.4 Step 4: Audit the Selected Sample  

Explain methods to do the evaluation: 1. using automated tools, 2. using assistive technology, 3. using manual inspections by subject matter experts, 4 (optional depending on scope and phase in development) using usability test participants who have disabilities.

Set up a framework to help guide evaluators on which combinations of methods (tools, manual, AT, and user test) are best for each particular success criteria - not in a perscriptive way, but in an explanatory and educational way.

Section 3.4 step 4 needs more explanation on actually how to do the evaluation. This is the "meat" of the methodology and appears to me to be totally missing from the document. Each WCAG 2.0 Success Criteria can be evaluated in many ways, but there are "most effective ways", and that should be explained.

Resolution: No change. We will consider if we can add information about more effective ways to evaluate (in step 4) and make a text proposal for that.

Rationale: We do not plan to go into the actual evaluation in more detail.

For review in the ED draft 20130128

100 Closed Ramón Corominas 3.4 Step 4: Audit the Selected Sample "Depending on the level of detail for reporting…" . I would not use "reporting" but "evaluation" or "analysis". The depth of the evaluation could be independent of the level of detail in the report.  

Resolution: Change to "Depending on the Goal of the Evaluation..."

Rationale: More in line with the linked section title.

For review in the ED draft 20130128

101

Closed

Samuel Martín 3.4.1 Step 4.a: Check for the Broadest Variety of Use Cases   Rewrite the step requirement , reordering the contents as: "Check each web page in the sample selected per 3.3 Step 3: Select a Representative Sample for meeting each of the WCAG 2.0 conformance requirements, regarding all the WCAG 2.0 Success Criteria in the target conformance level (per 3.1.3 Step 1.c: Define the Conformance Target)". And the first sentence of the description as: "For each web page in the sample selected per 3.3 Step 3: Select a Representative Sample, check whether each of the WCAG 2.0 conformance requirements have been met, according to allthe WCAG 2.0 Success Criteria in the target conformance level (per 3.1.3 Step 1.c: Define the Conformance Target)." The satisfaction of WCAG 2.0 success criteria and the WCAG 2.0 conformance requirements are not independent, but rather the first is part of the second (all the success criteria for a level must be satisfied in order to satisfy the first conformance requirement).

Resolution: Change to: "Check that each web page in the selected sample (per 3.3 Step 3: Select
a Representative Sample) meets each of the WCAG 2.0 conformance
requirements, including all the WCAG 2.0 Success Criteria relevant to
the target conformance level (per 3.1.3 Step 1.c: Define the Conformance
Target)."

and

"For each web page in the sample selected per 3.3 Step 3: Select a
Representative Sample, check whether each of the WCAG 2.0 conformance
requirements have been met, including all WCAG 2.0 Success Criteria
relevant to the target conformance level (per 3.1.3 Step 1.c: Define the
Conformance Target)."

Rationale: The comment is true. Proposed is a slightly changed text to cover this.

For review in the ED draft 20130128

102 Closed Samuel Martín 3.4.1 Step 4.a: Check for the Broadest Variety of Use Cases   I suggest adding a new point to the bullet list: "Interactive user interface elements, and dynamically generated or rendered content."  

Resolution: Add "interactive user interface elements."

Rationale: The dynamically generated or rendered content is already part of the sample.

For review in the ED draft 20130128

103 Closed Ramón Corominas 3.4.1 Step 4.a: Check for the Broadest Variety of Use Cases     If the target is composed of SC from different levels, Conformance Requirement #1 would be incomplete. Optional additional component: "A list of success criteria beyond the level of conformance claimed that have been met. This information should be provided in a form that users can use, preferably machine-readable metadata."

Resolution: No change

Rationale: Currently, we use the levels provided by WCAG and do not support seperate collections of SC from different levels. 

104 Closed in ID 100 Ramón Corominas 3.4.1 Step 4.a: Check for the Broadest Variety of Use Cases "Depending on the level of detail for reporting..." "level of detail for evaluating".  

Resolution: See ID 100

Rationale: See ID 100, rewrite

 
105 Closed Samuel Martín 3.4.2 Step 4.b: Use WCAG 2.0 Techniques and Failures Where Possible (Optional)      

Resolution: n/a

Rationale: This comment was deleted because there was no text

106 Closed Jan Richards 3.4.2 Step 4.b: Use WCAG 2.0 Techniques and Failures Where Possible (Optional)   none this is good. The WCAG 2.0 Failures, especially, are really critical when you're looking for issues.

Resolution: No change

Rationale: Thank you

107 Open Issue Ramón Corominas 3.4.2 Step 4.b: Use WCAG 2.0 Techniques and Failures Where Possible (Optional)   Add the possibility of a failure affecting only to content that is not relied upon, since it does not need to fully meet the SC, only to "not interfere" (as per CR #5)   

Resolution: Make ISSUE to discuss what happens when content can be skipped for an alternative

Rationale: Needs more input

108 Closed Samuel Martín 3.4.3 Step 4.c: Assess Accessibility Support for Features      

Resolution: n/a

Rationale: No comment

109

Closed

Ramón Corominas 3.4.4 Step 4.d: Archive Web Pages for Reference (Optional)     Part of this step should not be "optional". At least the URIs must be recorded and included in the report, so the evaluation can be verified by other evaluator, or used by the web owner to understand the issues and solve them.

Resolution: No change

Rationale: The URIs must be recorded and included in the report covered in the Sample, Step 3. This section is about archiving the pages. Archiving is optional.

110 Closed Lisa Seeman 3.5   We could recommend a different order for the resulting evaluation reports. Reports could start with a cover page followed by an overview that is easy to understand by the documents target audience. An overview could summarize the results in easy to understand terms and bring to the readers attention to any high impact issues. Possibly it could identify any high impact issues that are also easy to fix. (High impact issues could include: Any accessibility violations that interfere with the user completing important tasks from the website or user perspective, violations that affect navigation and orientation, violations that are occur very frequently; and any violation that can cause any loss or harm to a user) A lot of the important but technical information could be put in an appendix (such as documentation of each outcome of the steps defined in 3.1.). the resulting reports will be hard to read and high impact issues will be lost in all the text.

Resolution: Rewrite Appendix. Use in rewrite of Appendix C. Add at the end of that section: "Reports could also indicate the impact of issues found and specifically identify any high impact issues that are easy to fix. This could include: Any accessibility issues that interfere with the user completing tasks, issues that affect navigation and orientation, issues that occur very frequently and issues that can cause any loss or harm to a user. A lot of the important but technical information could be put in an appendix (such as documentation of each outcome of the steps as per 3.5.1 Step 5.a: Provide Documentation for Each Step)."

Rationale: Please read the changes made in the Editor draft of 22 January 2013 . Not added to section Step 5.a but to Appendix C.Also for review in the ED draft 20130128

111 Closed Lisa Seeman 3.5   State the context of the violation and if it is high impact or important for completing user tasks in Reports This will help the reader prioritize the repairs, create bug reports and understand why these violations are important, so that (hopefully) the website will be more likely to fix them.

Resolution: Rewrite of section. And add: "Include information in the report needed to create bug reports (Optional);" for detailed and in-depth analysis report

Rationale: Useful information, but made optional. Added to Appendix C and not to section 3.5. For review in the ED draft 20130128

112

Closed with ID111

Lisa Seeman 3.5   reports should contain all the information needed to create bug reports in whatever system the website uses If you can not use a report to easily make bug reports the website is a lot less likely to do any repair. 

Resolution: See ID111

Rationale: See ID111

113

Closed with ID110

Lisa Seeman 3.5   A detailed report or in-depth analyses should explain reasons for failure, and not just rely on referencing success and failure techniques.  

Resolution: See ID110

Rationale: See ID110

114 Closed with ID110 Lisa Seeman 3.5   an in-depth report could explain what information is missing Reports will be much more usable if they also contain examples on how to fix errors. I think at least an an "in-depth analyses" should contain repair examples. Repair examples that are based on the actual website will often be a lot more useful and practical then generic examples from the WCAG techniques documents.

Resolution: See ID110

Rationale: See ID110

115 Closed with ID110 Lisa Seeman 3.5   suggest providing advice for guidance for the future - such as using ARIA in new scripts etc  

Resolution: See ID110

Rationale: See ID110

116 Closed Ramón Corominas 3.5 Step 5: Report the Evaluation Findings "Reporting your findings is a key element..." I would change it to be impersonal, as the rest of the document: "reporting the evaluation findings is a key element..." or just "reporting is a key element...".  

Resolution: Change

Rationale: In line with the rest of the document that also uses an impersonal form for the sentences. For review in the ED draft 20130122

117

Closed

François Junique 3.5 Step 5: Report the Evaluation Findings - basic report"   It could be more synthetic than listing the pages (also what about processes when staying on the "same" page), while it might be very useful to indicate the technology concerned. 3.5 Step 5: Report the Evaluation Findings - basic report" – the description is rather confusing between being "global" and listing all the pages failing for each criteria.

Resolution: Rewrite to make difference clear and make uniform throughout the document.

Rationale: Changed to be more in line with rest of the document. Rewrite also covers other comments. For review in the ED draft 20130122

118 Closed with ID 117 Samuel Martín 3.5.1 Step 5.a: Provide Documentation for Each Step     See comments 59 and 60 on evaluation goals

Resolution: See ID 117

Rationale:See ID 117

119 Closed with ID 117 Ramón Corominas 3.5.1 Step 5.a: Provide Documentation for Each Step   Maybe some guidance about possible types of reports could be given, or simply mention some possibilities and supplement them with the examples in the Appendix. Many of the "identified..." components will overlap with the "representative sample", it sounds a bit redundant. In particular, WCAG-EM now states that "all common web pages" must be part of the representative sample. I would not assume that the "goal" is equivalent to the "level of detail" in the report. A "Basic Evaluation" could lead to a more or less detailed report of several key barriers, while an "In-Depth Analysis" could be summarized in a simplified report for a project manager (or for machine processing, without providing advice or suggestions). In particular, for "negative" analysis (that is, quick analysis to detect common failures and obtain a binary success/failure result) there is no need to evaluate each individual SC nor to document every failure. Current wording of "Basic Report" seems to imply that the evaluator must carry out a complete, detailed analysis of each web page to identify all failures, even if the goal is just to say "good / bad".  

Resolution: See ID 117

Rationale: See ID 117

120 Closed with ID 117 Ramón Corominas 3.5.1 Step 5.a: Provide Documentation for Each Step   I think that the "suggestions for improving" part should be an optional component of the report, even for the "in-depth analysis", since this goes beyond the evaluation process to the advice/consultancy tasks.    

Resolution: See ID 117

Rationale: See ID 117

121 Closed with ID 117 Lisa Seeman 3.5.1 Step 5.a: Provide Documentation for Each Step Where failures in meeting WCAG 2.0 Success Criteria on a web page are identified, each identified occurrence of such a failure must be indicated in the report. Maybe a sampling (of failures, ed.) would suffice and two examples of each type of failure. This is very cumbersome to do and I question if it is useful.  

Resolution: See ID110 and ID 117

Rationale: See ID110 and ID 117

122

Closed

Ramón Corominas 3.5.2 Step 5.b: Provide an Accessibility Evaluation Statement (optional) "WCAG 2.0 conformance claims can only be made for the web pages that have been actually evaluated and identified to conform with its conformance requirements. Accessibility evaluation statements for entire websites can be made according to this methodology when:"   Does this mean that no conformance claim can be made for a complete website unless ALL pages are evaluated? This seems too strict, and would imply that no logo can be used except for the pages in the sample  

Resolution: n/a

Rationale: This section has been rewritten in such a way that this comment has been covered.

For review in the ED draft 20130128

123

Closed

Ramón Corominas 3.5.2 Step 5.b: Provide an Accessibility Evaluation Statement (optional) Note: If a conformance logo is used, it would constitute a claim and must be accompanied by the required components of a conformance claim listed above. After the "required components" of the conformance claim, add the note about additional SC in other levels to encourage composed targets to go beyond a conformance level.    

Resolution: No change

Rationale: Included earlier in the note of section 3.1.3 Step 1.c: Define the Conformance Target: "Note: It is often useful to expand the scope of the evaluation beyond the planned conformance target to get a more complete picture of the accessibility performance of the website. An evaluator could include a selection of success criteria from higher conformance levels."

For review in the ED draft 20130128

124

Closed

Ramón Corominas 3.5.2 Step 5.b: Provide an Accessibility Evaluation Statement (optional)     Component "6. Website areas that do not conform". Maybe there are no defined areas, but a set of documents that are distributed across the whole website (for example, PDF documents prior to the date of the claim). Examples of "partial conformance statement" would be good. There is a mandatory step for the "context of use", an optional component on this should be part of the Accessibility Evaluation Statement.  

Resolution: No change

Rationale: This is indirectly included. Maybe good to add examples in a later version if this leads to confusion. For review in the ED draft 20130128

125

Closed

François Junique 3.5.2 Step 5.b: Provide an Accessibility Evaluation Statement (optional)" The evaluation carried out using this methodology follows 5. Application of this Methodology   Point 1 is probably too global so many sites will just be marked as failing  

Resolution: No change

Rationale: The idea is that the evaluator follows 5. Application of this Methodology. This means that all steps are walked through. Evaluations that use and document the steps in this methodology should thus be able to provide the statement. For review in the ED draft 20130128

126

Closed

François Junique 3.5.2 Step 5.b: Provide an Accessibility Evaluation Statement (optional)" 7. Reason for not conforming to WCAG 2.0: "third-party content" or "lack of accessibility support   Point 7 is so vague that of very little use. Resolution: No change

Rationale: third-party content and lack of accessibility support are very well described for partial conformance statements. We need to give that a place in the methodology. For review in the ED draft 20130128

127 Open Samuel Martín 3.5.3 Step 5.c: Provide a Performance score (optional)" the performance score is calculated through one of the following approaches I would not state that "the performance score is calculated through one of the following approaches", but rather suggest ways to compute them I envision other score metrics can be used, which weigh differently the web pages (e.g. depending on its popularity, pageviews, etc), or the success criteria (e.g. depending on the impact on users, etc.). Even multidimensional scores could be provided, with different values for different user ability profiles, or for different aspects of the website, etc.  

Resolution: Rewrite this section

Rationale: This section needs a rewrite. In this rewrite, the following comments will be taken into account.

128 Closed in ID 127 Samuel Martín 3.5.3 Step 5.c: Provide a Performance score (optional)"     The metric employed to compute the score would anyway need to abide by some requirements: it should have been defined before the evaluation, to ensure objectivity, must be monotonous regarding the appearance or resolution of accessibility problems, etc..  

Resolution: See ID 127

Rationale: See ID 127

129 Closed in ID 127 Samuel Martín 3.5.3 Step 5.c: Provide a Performance score (optional)"   I would propose removing "not applicable" results from score computations. Regarding the specific metrics that are suggested in the document, I find particularly useful to exclude from the computation those criteria which are not applied because there was no element to which it could be applicable. Strictly following WCAG 2.0, this situation means the respective success criteria have succeded. However, this interpretation would artificially constraining the range of the scores, compacting them towards the upper range: "bad pages" failing at many SC while several other SC are not applicable tend to get "free" extra points, which render then indistinguishable from good pages which correctly solved the requirements posed by all those criteria.  

Resolution:See ID 127

Rationale:See ID 127

130 Closed in ID 127 Samuel Martín 3.5.3 Step 5.c: Provide a Performance score (optional)"     It should be noted that different scoring methods are more stringent the less granular the method is (conformance level > per website score calculation > per webpage score calculation > per instance). E.g. a single failure of a success criteria on a single webpage would reduce conformance level from AA to A; while it would reduce per-website score only from 38/38 to 37/38; and per-web-page core from (e.g.) 380/380 to 379/380, etc.  

Resolution:See ID 127

Rationale:See ID 127

131 Closed in ID 127 Samuel Martín 3.5.3 Step 5.c: Provide a Performance score (optional)"     If different conformance levels are targeted at the same evaluation, several scores might be provided (against different conformance levels). See also comment 62  

Resolution:See ID 127

Rationale:See ID 127

132 Closed in ID 127 François Junique 3.5.3 Step 5.c: Provide a Performance score (optional)"   The next optional step 5c should be encouraged @@@Related to comment 155  

Resolution:See ID 127

Rationale:See ID 127

133 Closed in ID 127 François Junique 3.5.3 Step 5.c: Provide a Performance Score (optional)     Have the 3 modes been tested on some sites and are they useful, i.e. giving a synthetic view of the situation, or providing a distribution of errors? Is there a relation with the work done on metrics? Does it contain reporting per technology used? What kind of harmonisation of score reporting is targeted by the TF (as required for Europe)? What are the specs for this in the TF, e.g. constraints such that allowing aggregation of scores when grouping (sub-)sites reporting?  

Resolution:See ID 127

Rationale:See ID 127

134 Closed in ID 127 Jan Richards 3.5.3 Step 5.c: Provide a Performance Score (optional) The approach used to calculate the score must be indicated together with the numeric ratio whenever the score is provided   why is it not optional to provide the score without the "numeric ratio"?  

Resolution:See ID 127

Rationale:See ID 127

135 Closed in ID 127 EOWG 3.5.3 Step 5.c: Provide a Performance Score (optional)     There are good reasons for offering a score in addition to or as an alternative to the absolute measure of pass/fail. an example would help to clarify this section.  

Resolution:See ID 127

Rationale:See ID 127

136 Closed in ID 127 Ramón Corominas 3.5.3 Step 5.c: Provide a Performance Score (optional)     Scoring would require a complete methodology to achieve a standardised result that all evaluators could apply exactly in the same way. Since the calculations rely on the selected sample, the score may vary a lot depending on the final size of the sample. A single failure in a single web page will imply three different scores if the sample size is 15, 30 or 60 pages.  

Resolution:See ID 127

Rationale:See ID 127

137 Closed in ID 127 Ramón Corominas 3.5.3 Step 5.c: Provide a Performance Score (optional)     The term "applicable Success Criteria" (even with the "as per 3.1.3 Step 1.c" addition) may be confusing or considered differently from evaluator to evaluator. The score result would then vary even if the results are the same. The note is even more confusing, since it uses "apply" with the other meaning: "there is content for which the SC can be evaluated".  

Resolution:See ID 127

Rationale:See ID 127

138 Closed in ID 127 Ramón Corominas 3.5.3 Step 5.c: Provide a Performance Score (optional)     Scores can be interpreted differently. A low score can be a motivation of "good enough". Resolution:See ID 127

Rationale:See ID 127

139

Closed

François Junique 3.5.4 Step 5.d: Provide Machine-Readable Reports (optional)     What are the goals of: "Basic Report", "Detailed Report", or "In-Depth Analysis"? for EARL and for meta-data? Will a meta-data format for perf-scores (if they were themselves harmonised) be proposed? Resolution: create ISSUE to discuss format for EARL report

Rationale: Harmonized format for EARL report would be useful for interchange of data

140 Closed with ID 139 Lisa Seeman Section 3.5.4   provide instructions on how and why to use it. When providing machine-readable EARL reports Resolution: See ID 139

Rationale: See ID 139

Comments on Section 4

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
141 Closed François Junique 4.1 Initial Conformance Assessment of a Website   Clarify 4.1 Section 4.1 is not really clear Resolution: Take out in rewrite

Rationale: Not necessary because this is covered earlier in the document and does not add new information.

142 Closed François Junique 4.2 Evaluating a Large Website with Separate Parts   Clarify 4.2 Section 4.2 second paragraph is not really clear (why this is necessary)  

Resolution: Discussion about combining evaluations and rewrite using outcome from EvalTF discussion

Rationale: Needs more input. Result is in Telco's. Discussion in mailing list thread (combining evaulations) and in EvalTF survey 7 and survey 8.

143 Closed in ID 142 Samuel Martín 4.2 Evaluating a Large Website with Separate Parts     The second paragraph is unclear  

Resolution: See ID 142

Rationale: See ID 142

144

Closed

François Junique 4.3 Re-Running a Website Conformance Evaluation     Section 4.3 is unclear, in particular when the accessibility is low and therefore the types of errors probably not homogeneously distributed  

Resolution: Propose rewrite

Rationale: Agree with commenter. Currently not clear

Discussion in EvalTF survey 8 and decision in final survey.

145

Closed with ID 144

Samuel Martín 4.3 Re-Running a Website Conformance Evaluation     In the case where the evaluation is rerun after errors are corrected, isn't it more useful to keep a superset of the original sample (so that it can be validated whether errors where corrected)?  

Resolution: See ID 144

Rationale: See ID 144

146 Closed François Junique 4.4 Large-Scale Evaluation of Multiple Websites     Section 4.4 will require probably much more consideration in the future: an instantiation of the full methodology to this particular case would be very useful Resolution: No change. Start ISSUE about how we can support large scale evaluation of multiple websites

Rationale: Because this could be a use case of the methodology, interesting to see if we can support it more than currently in the document. In 28 february 2012 ED.

Comments on Section 5

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
147

Closed

François Junique 5. Application of this Methodology     Section 5 is unclear, including the ordering of the steps  

Resolution: No change

Rationale: The steps follow the model explained earlier in the document in the introduction of section 3. We will consider a rewrite a first test-run. For review in the ED draft 20130128

148

Closed

Samuel Martín 5. Application of this Methodology "It is not required to carry out any of the steps and activities defined by this methodology in any particular sequence."   "steps" might not be a suitable name, as steps usually involves the concept of sequence . The diagram at the beginning of section 3 would not apply either (as it implies a specific sequential ordering). See also comment 49 Resolution: No change

Rationale: We agreed on the word steps earlier in the document authoring. We hope the next version of the diagram will be more clear on the relation between the sections. It is always possible to go back one or more step. For review in the ED draft 20130128

Comments on Appendices

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
149 Closed François Junique Appendix C: Example Report   Clarify Appendix 3 Appendix-C: the 3 examples require careful reading to see the differences  

Resolution: Rewrite section

Rationale:Section needs a rewrite as indicated.For review in the ED draft 20130128

150 Closed François Junique Appendix C: Example Report - (Should be Section 2.5 in new document)     "2.5 Involving Users (Optional)" doesn’t really explain how what is noticed with real users has to be re-integrated in the criteria-oriented conformance assessment, without falling in the dilemma assessing real-accessibility versus guidelines conformance…  

Resolution: No change

Rationale: It is specifically encouraged but optional in the current version. For review in the ED draft 20130128

Comments on the document in general

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
151 Closed with ID 156 Phil Jenkins Abstract   The Abstract could reference: - Ongoing Monitoring (http://www.w3.org/WAI/eval/considerations.html#ongoing) and - Dynamically generated web pages (http://www.w3.org/WAI/eval/considerations.html#dynamic) More information is needed on what else is NOT covered or applicable with this methodology. It is clear what this methodolgy adresses, but the last line in the paragraph should be expanded with more examples of what this methodolgy is NOT good for, without having to go to the references.

Resolution: See ID 156

Rationale: There is a rewrite of the section on background reading . This will be discussed for that rewrite. 

152

Closed in ID 4

Phil Jenkins Abstract   Mention "accessibility evaluation during the design phase" One situation that is not covered with the methodology and not in the additional resources is: - doing an 'accessibility evaluation during the design phase'

Resolution:We added evaluation during development in the document

Rationale: See ID 4 and ID 7

153

Closed

Phil Jenkins Abstract   Mention "accessibility evaluation on implementation choices" Another area NOT covered is doing an 'accessibility evaluation on implementation choices', where various UI toolkits (e.g. jQuery, Dojo, etc.), custom widgets, template layouts, and basic HTML choices are evaluated before implementation begins. This is often a very useful step when doing a 're-design' of an existing website.

Resolution: No change

Rationale: Not sure if this is part of the Web Content evaluation as we do it. For review in the ED draft 20130128

154 Closed EOWG Abstract This work is part of complementary W3C/WAI activities on Web Accessibility Evaluation and Testing that address different W3C/WAI guidelines and specifications. Don't include this in the abstract  This leads readers off the page to 2 separate places. OK in the intro, but in the abstract, I think it takes the focus off this document too much.

Resolution: Move to Status of this document

Rationale: Agree with comment. But we did do a rewrite that changes this. For review in the ED draft 20130128 

155 Closed in ID7 EOWG Abstract (in a paragraph) However, ensuring and maintaining accessibility requires that accessibility is considered throughout the development process. Complementary resources from W3C/WAI on evaluation provide guidance for other situations. (separate paragraph) When developing or redesigning a website, accessibility should be considered early and throughout the design and development process. This is addressed in a new resource under development {which EOWG expects to have drafted for the next WCAG-EM draft so you can put the actual title of the page here}  

Resolution: See ID7

Rationale: See ID7

 
156

Closed

EOWG Background Reading, Accessible Web Design   Please reconsider the purpose of this list in the context of WCAG-EM. Perhaps only list Essential Components of Web Accessibility and How People with Disabilities Use the Web Some relevant documents are missing, such as Improving the Accessibility of Your Website. Some documents included here are not more important than others that weren't included, e.g., Developing Websites for Older People & Web Content Accessibility and Mobile Web seem less important in this context.

Resolution: rewrite where necessary and review in ED

Rationale: Look into necessity of links in the context of the document . For review in the ED draft 20130128

157 Closed with ID 156 EOWG Background Reading, Accessible Web Design     This section is not parallel with the others above it.

Resolution: See ID 156

Rationale:See ID 156

 
158 Closed with ID 156 EOWG Background Reading, Accessible Web Design   link change: Web Content Accessibility and Mobile Web  

Resolution:See ID 156

Rationale:See ID 156

 
159 Closed with ID 156 EOWG Background Reading. "It is assumed that the reader of this document is familiar with the following related resources from W3C/WAI:" "To effectively use this methodology, you should be familiar with the following related information." or "The information below related to WCAG 2.0 and evaluation is important background for using this methodology. "  

Resolution:See ID 156

Rationale:See ID 156

 
160

Closed

François Junique General   None - I really hope it will help industry to develop tools to support testers in this process  

Resolution: No change

Rationale: Agree

 
161

Closed

Lisa Seeman General   Stress context and impact of accessibility violations, and make the resulting conformance reports more usable.  

Resolution: n/a

Rationale:Different section have had a rewrite. This is added also in Appendix C. For review in the ED draft 20130128

162 Closed with ID 166 Jan Richards General     This feels very complicated, even the numbering

See ID 166

163

Closed

Jan Richards General     Plain language should be a goal where possible.

Resolution: n/a

Rationale: Different sections had a rewrite

164

Closed

Jennifer Sutton General   In order to make the document easier to read, I recommend lessening the number of "within page" links. As a point of interest, my screen reader reports that this version of the document has 648 links. I think too many links are visually distracting, and they certainly disrupt the audio reading flow when using a screen reader. As examples, I would mention "in page" links to terms such as "web site" and "web sites." I recommend linking to a term one time, at the beginning of each new section.

Resolution: Remove internal links in the page to "website", "web page" etc. just before the terms and definition section on first appearance. Also removed them from the Methodology Requirements to be unflinching.

Rationale: The constant repetition of these links can be irritating for blind people.

Also see the discussion on DoC_ID164 in the evaltfq5 survey
165

Closed

Brian Kelly General     (key point, ed.) I have concerns that this could be counter-productive if it is used by policy-makers to mandate conformance with WCAG, rather than treating WCAG as a valuable set of guidelines whose use should be considered in context. See http://lists.w3.org/Archives/Public/public-wai-evaltf/2012Oct/0051.html for full comment

Resolution: Open Issue about possibility of including more context as proposed in next version.

Rationale: the British Standard provides a framework that can include WCAG-EM. At the moment WCAG does not cover sections on procurement and selection of production tools and CMSes; outsourcing production to third-parties; project management of inclusive production; assessment of accessibility risk and impact on budgets etc. like the reference does.

166

Closed

EOWG General   Section numbering - Please consider not numbering every section. "3.4 Step 4:" etc adds complexity. It would be much simpler to just have "Step 4:"  

Resolution:Take all numbering out of the substeps after finalizing processing the comments to help locate where the comments refer to..

Change from:

3.1.1 Step 1.a: Define the Scope of the Website

to

Step 1.a: Define the Scope of the Website

Rationale: Makes it easier to understand and end to long lists of numbers when it is read aloud i.e. using speech synthesizers.

See also discussion on DoC_ID166 in the evaltfq5 survey

167

Closed

EOWG General   delete "W3C/WAI" where you can  

Resolution: Delete

Rationale: In the rewrite Editor Draft of 20130122 we only have 5 left. They seem functional there.

 
168 Closed with ID 156 EOWG General or Background Reading     EOWG is currently planning to update the old Preliminary Eval page, edit the old Conformance Eval page to be something like a "WCAG-EM light", and develop a page on Evaluating throughout the process. See more in Eval Analysis. We look forward to talking with the Eval TF about this approach.

Resolution: See ID 156

Rationale: See ID 156

 
169

Closed

François Junique General, Section 3.5   None - I really hope it will help industry to develop semi-automatic / automatic tools to approach an as-low-as-possible human-resource-requirement in particular for the "1.b basic report"  

Resolution: n/a

Rationale: Different sections have been rewritten

 
170

Closed with ID 164

EOWG General: Readability & Usability   Some ideas: just link it the first time in the document, or a new section. OR provide an option for users to turn off these links. Linked terms distracting: Every time a term is mentioned, there's a link to the definition e.g. "web pages",websites, I find this quite distracting and I think it reduces the readability

Resolution: See ID 164

Rationale: See ID 164

 
171

Closed with ID 164

EOWG General: Readability & Usability     Linked references in sentences the linked reference (e.g. "3.5 Step 5: Report the Evaluation Findings") in the middle of a sentence is also a little distracting and breaks the reading.

Resolution: See ID 164

Rationale: See ID 164

 
172

Closed

EOWG General: Readability & Usability and Section 1.1 and Section 1.2   To improve usability I would suggest there is a need for better tailored use cases that match 1.2 and are then addressed consistently. Examples matching use cases - readability, section 1.1 scope and 1.2 audience. I think this is a difficult read for the intended audience. There seem to be some examples included about commerce but I think it needs to use a better defined range - that better capture the context of the audience be it large scale government sites, large commercial sites, banks and utilities, and big agencies through to smaller operators eg a local school, a local charity, small organic food retailer.

Resolution:Use as input for rewrite of section 1

Rationale: Rewrite is scheduled

For review in the ED draft 20130128

173 Closed EOWG Title, Abstract, Introduction   add "(WCAG-EM)" to the title, abstract, and introduction  

Resolution:Add to text as proposed

Rationale:This reflects the approach used in the WCAG document

For review in the ED draft 20130122

Editorial Comments

ID Status CommenterLocationCurrent textSuggested ChangeRationaleResolution
174

Closed

Samuel Martín 1. Introduction   Add "it addresses different contexts, including self-assessment and third-party evaluation". It should be added here as well for document cohesion." to the first paragraph of the introduction The first paragraph in the introduction replicates that of the abstract. However, there is a sentence appearing in the abstract, but missing from the introduction: "it addresses different contexts, including self-assessment and third-party evaluation". It should be added here as well for document cohesion. Resolution: No change

Rationale: This is covered in more detail in the section about purpose of the document.

For review in the ED draft 20130128

175

Closed

Ramón Corominas 1.1 Scope of this Document applying the WCAG 2.0 success criteria… verifying the application of… Section 1.1 says: "applying the WCAG 2.0 success criteria...". Shouldn't it be "verifying the application of..." instead of "applying"? We usually understand that "applying" the SC means "making the necessary changes" to the website, while checking their application does not imply changes. Maybe this is just a matter of my dual evaluator/developer profile ;)

Resolution: rewrite

Rationale:For review in the ED draft 20130128

176

Closed

Ramón Corominas 2.1 Scope of applicability     (Editorial) In the graphic "Example of a Website", avoid using transparency for the background colour of text and shapes. In high contrast mode the graphic is not legible.

Resolution: New diagram

Rationale: Agree 

177

Closed

Ramón Corominas 2.1 Scope of applicability "In the example above, none of the depicted parts may be excluded from the scope of evaluation in the context of this methodology, if it is to applied to the university website". "In the example above, none of the depicted parts may be excluded from the scope of evaluation in the context of this methodology, if it is to be applied to the university website". (editorial)

Resolution: Changed

Rationale: Thank you

For review in the ED draft 20130128

178

Closed in ID 31

Ramón Corominas 2.1.1 Particular types of websites "Each state (individual representation of content and functionality) in which such a web application can be considered to be a web page for the purpose of this document" For the purpose of this document, the definition of 'Web page' is extended to include each individual representation of content and functionality (state) in which such a web application can be (Editorial)

Resolution: See ID 31

Rationale: See ID 31

 
179

Closed

Ramón Corominas 2.3 Evaluation Tools In the note about accessibility evaluation tools, it says "testing accessibility requirements...". "testing accessibility criteria" (Editorial) Since "requirements" is used in WCAG 2.0 for the "Conformance Requirements", I think it would be better to use "criteria" (the "testable" part of WCAG).

Resolution: Change to "Success Criteria"

Rationale: Accessibility requirements are larger than we evaluate here. Limit to success criteria. For review in the ED draft 20130128

180

Closed

Ramón Corominas 2.4 Review Teams Review Teams "Teams of Evaluators" or a similar expression. (Editorial) Maybe it is me, but "review" sounds like "someone evaluates and someone else reviews".

Resolution: No change

Rationale: Terminology from EOWG. For review in the ED draft 20130128

181

Closed

Ramón Corominas 2.5 Involving users "accessibility barriers that are not easily discovered" "accessibility barriers that might not be easily discovered." (Editorial) It depends on expertise

Resolution: No change

Rationale: change would put unnecessary emphasis on expertise. might, may etc. For review in the ED draft 20130128

182 Closed EOWG 2.5 Involving Users (Optional) While not required, it is strongly recommended to involve real people covering a wide range of abilities.... While not required, it is strongly recommended to involve people covering a wide range of abilities....  

Resolution: No change

Rationale: We use 'real' deliberately to emphasize this as opposed to experts. For review in the ED draft 20130128

183

Closed

EOWG 3.1.2 Step 1.b. In-Depth Analysis     Copy-edit . End of last sentence is missing a fullstop.

Resolution: Changed

Rationale: Thank you. For review in the ED draft 20130117

184

Closed

Ramón Corominas 3.1.5 Step 1.e: Define the Techniques to be Used (Optional) "Techniques to be used" "Techniques to be Taken into Account", or "Techniques to be Considered" or a similar expression. (Editorial) Since evaluators do not change the content of the pages being evaluated, I would not use "Techniques to be used", but "Techniques to be Taken into Account", or "Techniques to be Considered" or a similar expression.

Resolution: No change

Rationale: Techniques to be used seems clearer. No other comments received about this title. For review in the ED draft 20130128

185

Closed

Samuel Martín 3.2 Explore the Target Website "it may be necessary to create accounts or otherwise provide access to restricted areas of a website that are part of the evaluation." "it may be necessary to create accounts or otherwise provide controlled access to restricted areas of a website that are part of the evaluation." I would add the word "controlled" here: It should not seem at all that accessibility evaluation requires providing uncontrolled access to the evaluator. Even though access to restricted areas may be needed, security policies of the organization would still apply to the evaluator.

Resolution: No change

Rationale: Agree that both controlled and uncontrolled are options. We could add controlled between brackets (), but in the current text, both are included. The wish for more guidance may arise from the first test-run of the methodology. For review in the ED draft 20130128

186 Closed EOWG 3.2.3 Step 2.c: Identify the Variety of Web Page Types "Note: This step is intended to identify groups of web page instances, including in web applications." Suggest drop the "in" as in "including web applications" or add "including those in web applications" Copy-edit 3.2.3

Resolution: Change as indicated

Rationale: Editorial

 
187

Closed

Ramón Corominas 3.2.4 Step 2.d: Identify Web Technologies Relied Upon "provide the website" "provide the website's information and functionalities" (Editorial) Provide the website or "provide the website's information and functionalities"? Maybe I am too technical, but when I read this sentence I think about TCP/IP and HTTP (the technologies that "provide" the website).

Resolution: No change

Rationale: Examples are given in the same paragraph. For review in the ED draft 20130128

188 Closed Ramón Corominas 3.3.4 Step 3.d: Include Complete Processes in the Sample 3.3.4 Step 3.d: Include Complete Processes in the Sample 3.3.4 Step 3.d: Include Complete Processes (Editorial) I would suppress "in the sample" (as in the other steps)

Resolution: Change

Rationale:Editorial, this is also not done in the other section titles. For review in the ED draft 20130128

189

Closed in ID 4

Ramón Corominas 3.4.1 Step 4.a: Check for the Broadest Variety of Use Cases   I would eliminate repeted links in the same paragraph. (Editorial) As someone commented, repeating the links to definitions every time a word appears is a bit annoying. For example, the Note about "templates" has 5 instances of the word "templates" with link (and one without), 4 instances of "web page" and 2 of "website".

Resolution: See ID 4 and ID 7

Rationale:See ID 4 and ID 7

190

Closed

Samuel Martín 3.4.2 Step 4.b: Use WCAG 2.0 Techniques and Failures Where Possible (Optional)   The sentence: "Conversely, failures are documented ways of not meeting individual WCAG 2.0 Success Criteria. A WCAG 2.0 Success Criterion is not met on a web page when a failure applies to any instance of web content that is addressed by the WCAG 2.0 Success Criterion." would make more sense just after "WCAG 2.0 techniques are documented ways for meeting or for going beyond what is required by individual WCAG 2.0 Success Criteria." (Editorial)

Resolution: No change

Rationale: The conversely is pointing at the bulleted list above. For review in the ED draft 20130128

191

Closed

Ramón Corominas 3.4.2 Step 4.b: Use WCAG 2.0 Techniques and Failures Where Possible (Optional)   I would always incude "optional" steps after all the "mandatory" steps. (Editorial)

Resolution: Change

Rationale: More logical. For review in the ED draft 20130128 

192

Closed

EOWG General   I would suggest that that we should make a strong case for planned reviews to maintain standards and avoid the effect of drift that has been observed by researchers. Updates, maintenance, drift: An accessibility audit is static - a snapshot in time. By contrast, contemporary websites are organic - constantly evolving and growing. New material and novel features can be added by people who were not part of the original development team and these authors may have very limited editorial skills, and knowledge of development.

Resolution:No change

Rationale:Agree, but this should not be in this document but in an introduction page to WCAG-EM