W3C

– DRAFT –
Voice Interaction

05 October 2022

Attendees

Present
bev, debbie, jim, jon, noreen
Regrets
-
Chair
Debbie
Scribe
ddahl

Meeting minutes

emergency use case

https://github.com/w3c/voiceinteraction/blob/master/voice%20interaction%20drafts/use-case-emergency.txt

noreen: voice is good for hands-free operation
… operating voice activated GPS in extreme weather conditions
… choking victim that needs epi-pen
… audio translation in real time

jim: first two are hands-busy
… also "caring for someone" may have hands-busy situation

bev: epi pen is a good example
… no epipen with speech instructions
… change language of voice interface, speed up
… application could help you go through a checklist
… defibrillators exist in other languages but need to be in a separate device

noreen: just focused on a lay person

debbie: what about interoperability?

bev: interoperability is important in emergencies

bev: interoperability needs to be secure

jim: there need to be redundant ways of presenting information e.g. voice and visual

jim: multiple ways of control, like VCR controls
… to provide care may need to know characteristics of the person being ministered to
… also privacy, maybe shouldn't use speech in certain contexts

noreen: what does consent look like if the person can't respond
… how can information be used without storing it on the device

bev: consent models are difficult if the person can't speak or communicate
… for example, voice change when teeth are removed

jim: also legal issue, who can give consent?

bev: using biometrics is complicated

jim: we need interoperability to bring in other experts
… e.g. legal, medical

bev: the health record complicates things
… not integrated with voice

jim: medical transcription

debbie: GPS might need to interoperate with weather or driving conditions

jim: some emergency systems tell fire-fighters what roads are closed

debbie: what if you want to talk to weather while using GPS? not just an API, but actually talking

jim: we need to know what's available (traffic, weather, etc.) how to access, how to interact with it
… discover, locate and find out how to interact

bev: also how to secure it

debbie: how to introduce security into use case
… what if you need to know person's health situation, that is a problematic security situation

jim: a GPS system can broadcast your situation, this has to be secured.

debbie: you have to give consent

jim: security, privacy, consent apply to all interfaces
… many orthogonal issues need to be resolved

noreen: will add use case to architecture document and create pull request

updated architecture document with emergency services use case https://w3c.github.io/voiceinteraction/voice%20interaction%20drafts/paArchitecture-1-2.htm

Minutes manually created (not a transcript), formatted by scribe.perl version 192 (Tue Jun 28 16:55:30 2022 UTC).

Diagnostics

Succeeded: s/topic;/topic:

Succeeded: s/epi pen/epipen

Succeeded: s/reques/request