edit

eGovernment Messaging

Minutes of 14 March 2008

Seen
Unknown Karen, Unknown Mcf, Unknown josema, Unknown marie
Chair
Unknown josema
IRC Log
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11:58:40 <RRSAgent> RRSAgent has joined &egov

RRSAgent IRC Bot: RRSAgent has joined &egov ←

11:58:40 <RRSAgent> logging to http://www.w3.org/2008/03/14-egov-irc

RRSAgent IRC Bot: logging to http://www.w3.org/2008/03/14-egov-irc ←

11:58:55 <josema> meeting: eGovernment Messaging
11:59:41 <josema> zakim, this will be egov

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Unknown josema: zakim, this will be egov ←

11:59:41 <Zakim> ok, josema; I see T&S_(EGOV)8:00AM scheduled to start in 1 minute

Zakim IRC Bot: ok, josema; I see T&S_(EGOV)8:00AM scheduled to start in 1 minute ←

12:01:12 <josema> chair: josema

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12:03:00 <Karen> Karen has joined &egov

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Unknown Karen: Karen has joined &egov ←

12:03:04 <Karen> Hi Josema

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Unknown Karen: Hi Josema ←

12:03:09 <josema> hi karen

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Unknown josema: hi karen ←

12:03:15 <Karen> what is the code for Zakim?

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Unknown Karen: what is the code for Zakim? ←

12:03:22 <Zakim> T&S_(EGOV)8:00AM has now started

Zakim IRC Bot: T&S_(EGOV)8:00AM has now started ←

12:03:24 <Zakim> +Josema

Zakim IRC Bot: +Josema ←

12:03:27 <josema> zakim, code?

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Unknown josema: zakim, code? ←

12:03:27 <Zakim> the conference code is 3468 (tel:+1.617.761.6200 tel:+33.4.89.06.34.99 tel:+44.117.370.6152), josema

Zakim IRC Bot: the conference code is 3468 (tel:+1.617.761.6200 tel:+33.4.89.06.34.99 tel:+44.117.370.6152), josema ←

12:03:37 <Karen> thanks

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Unknown Karen: thanks ←

12:03:53 <Zakim> +Karen

Zakim IRC Bot: +Karen ←

12:04:47 <josema> -> http://www.w3.org/2008/03/07-egov-minutes Previous 2008-03-07

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Unknown josema: -> http://www.w3.org/2008/03/07-egov-minutes Previous 2008-03-07 ←

12:08:09 <josema> ACTION: Josema to set up Zakim, agenda, messaging page [recorded in http://www.w3.org/2008/03/07-egov-minutes.html#action01]

ACTION: Josema to set up Zakim, agenda, messaging page [recorded in ACTION-01]">http://www.w3.org/2008/03/07-egov-minutes.html#ACTION-01] ←

12:08:13 <josema> --done

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Unknown josema: --done ←

12:08:48 <josema> per http://www.w3.org/2008/03/egov-messaging

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Unknown josema: per http://www.w3.org/2008/03/egov-messaging ←

12:10:00 <Karen> Karen: Suggest you connect with Danny about Massachusetts Congressional representatives

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Unknown Karen: Suggest you connect with Danny about Massachusetts Congressional representatives [ Scribe Assist by Unknown Karen ] ←

12:10:12 <Karen> Josema: I will be meeting with Michael Capuano's office

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Unknown Josema: I will be meeting with Michael Capuano's office [ Scribe Assist by Unknown Karen ] ←

12:10:17 <Karen> ...and lunch with Danny

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Unknown Karen: ...and lunch with Danny ←

12:10:42 <Karen> ...ask Danny who is the right representative; Edward Markey, for example?

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Unknown Karen: ...ask Danny who is the right representative; Edward Markey, for example? ←

12:10:58 <Karen> Karen: ask Tim about briefings at MIT with legislative aids

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Unknown Karen: ask Tim about briefings at MIT with legislative aids [ Scribe Assist by Unknown Karen ] ←

12:11:52 <Karen> Josema: Let's look at messaging

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Unknown Josema: Let's look at messaging [ Scribe Assist by Unknown Karen ] ←

12:12:42 <marie> marie has joined &egov

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Unknown marie: marie has joined &egov ←

12:12:50 <marie> sorry i'm late

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Unknown marie: sorry i'm late ←

12:13:04 <marie> zakim, dial mcf-617

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Unknown marie: zakim, dial mcf-617 ←

12:13:04 <Zakim> ok, marie; the call is being made

Zakim IRC Bot: ok, marie; the call is being made ←

12:13:06 <Zakim> +Mcf

Zakim IRC Bot: +Mcf ←

12:14:03 <marie> http://www.w3.org/2008/03/egov-messaging

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Unknown marie: http://www.w3.org/2008/03/egov-messaging ←

12:14:48 <josema> karen: probably a prior step needed, summary of it in about one paragraph

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Unknown karen: probably a prior step needed, summary of it in about one paragraph [ Scribe Assist by Unknown josema ] ←

12:15:07 <josema> ... what a government person would need to learn about it

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Unknown josema: ... what a government person would need to learn about it ←

12:15:10 <marie> mcf: what's broken? what is missing?

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Unknown mcf: what's broken? what is missing? [ Scribe Assist by Unknown marie ] ←

12:15:35 <Karen> Karen: get my attention and interest

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Unknown Karen: get my attention and interest [ Scribe Assist by Unknown Karen ] ←

12:16:18 <Karen> Marie: messaging points about pushing a key element of the work

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Unknown Marie: messaging points about pushing a key element of the work [ Scribe Assist by Unknown Karen ] ←

12:16:25 <Karen> ...in easy-to-understand way

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Unknown Karen: ...in easy-to-understand way ←

12:16:33 <Karen> ...and connect to the Web

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Unknown Karen: ...and connect to the Web ←

12:16:49 <Karen> ...please explain what eGov means?

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Unknown Karen: ...please explain what eGov means? ←

12:17:08 <marie> mcf: what means eGov in the first place?

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Unknown mcf: what means eGov in the first place? [ Scribe Assist by Unknown marie ] ←

12:17:17 <Karen> Karen: gear language to a 12 year old

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Unknown Karen: gear language to a 12 year old [ Scribe Assist by Unknown Karen ] ←

12:17:36 <Karen> ...think of yourself as the recipient of the communication

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Unknown Karen: ...think of yourself as the recipient of the communication ←

12:18:05 <Karen> ...write from the government person's point of view

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Unknown Karen: ...write from the government person's point of view ←

12:18:27 <marie> mcf: +1, try to speak the same language as they do

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Unknown mcf: +1, try to speak the same language as they do [ Scribe Assist by Unknown marie ] ←

12:18:28 <Karen> Josema: what is eGov, what are the current challenges

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Unknown Josema: what is eGov, what are the current challenges [ Scribe Assist by Unknown Karen ] ←

12:18:44 <Karen> Marie: yes, exactly, what's broken?

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Unknown Marie: yes, exactly, what's broken? [ Scribe Assist by Unknown Karen ] ←

12:19:10 <Karen> ...and also emphasize the key messaging points about the kinds of services that governments are using

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Unknown Karen: ...and also emphasize the key messaging points about the kinds of services that governments are using ←

12:19:14 <Karen> ...to make it work better

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Unknown Karen: ...to make it work better ←

12:19:25 <Karen> ...take real-life examples

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Unknown Karen: ...take real-life examples ←

12:19:59 <Karen> ...use case language; draw from Workshop examples

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Unknown Karen: ...use case language; draw from Workshop examples ←

12:20:09 <Karen> Marie: digest better the FAQ

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Unknown Marie: digest better the FAQ [ Scribe Assist by Unknown Karen ] ←

12:20:24 <Karen> Josema: for example, data integration comes to mind

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Unknown Josema: for example, data integration comes to mind [ Scribe Assist by Unknown Karen ] ←

12:20:29 <Karen> ...we wouldn't site the organization

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Unknown Karen: ...we wouldn't site the organization ←

12:20:36 <Karen> ...here is a Library of Congress example

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Unknown Karen: ...here is a Library of Congress example ←

12:20:42 <Karen> ...they have been around for 200 years

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Unknown Karen: ...they have been around for 200 years ←

12:20:54 <Karen> ...systems developed in different times, eras; 50 years old and yesterday

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Unknown Karen: ...systems developed in different times, eras; 50 years old and yesterday ←

12:21:02 <Karen> ...they have many different catalogue systems

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Unknown Karen: ...they have many different catalogue systems ←

12:21:24 <marie> q+

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Unknown marie: q+ ←

12:21:25 <Karen> ...about 7-10 main catalogues that they cannot easily connect and integrate

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Unknown Karen: ...about 7-10 main catalogues that they cannot easily connect and integrate ←

12:21:29 <Karen> ...that could be a use case

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Unknown Karen: ...that could be a use case ←

12:21:34 <Karen> ...to build a library on top of that

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Unknown Karen: ...to build a library on top of that ←

12:21:42 <Karen> ...see as one unique catalogue

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Unknown Karen: ...see as one unique catalogue ←

12:21:51 <Karen> ...deliver better public services; like search for a picture

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Unknown Karen: ...deliver better public services; like search for a picture ←

12:21:58 <Karen> ...not go to seven different catalogues

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Unknown Karen: ...not go to seven different catalogues ←

12:22:08 <Karen> Karen: perfect

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Unknown Karen: perfect [ Scribe Assist by Unknown Karen ] ←

12:22:24 <Karen> ...you have them, yes?

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Unknown Karen: ...you have them, yes? ←

12:22:30 <Karen> Josema: Yes, I have many cases

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Unknown Josema: Yes, I have many cases [ Scribe Assist by Unknown Karen ] ←

12:22:35 <Karen> Marie: this is an internal issue

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Unknown Marie: this is an internal issue [ Scribe Assist by Unknown Karen ] ←

12:22:48 <Karen> ...it's an in-house problem

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Unknown Karen: ...it's an in-house problem ←

12:23:02 <Karen> ...what to highlight is the ad hoc solutions

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Unknown Karen: ...they can come up with ad hoc solutions, but ←

12:23:12 <Karen> ...what they cannot do is to fix issue related to user complaints

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Unknown Karen: ...what they cannot do is to fix issue related to user complaints ←

12:23:21 <Karen> ...give examples from the user perspectives

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Unknown Karen: ...give examples from the user perspectives ←

12:23:26 <Karen> +1 user perspectives

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Unknown Karen: +1 user perspectives ←

12:23:41 <Karen> ...the citizen perspective

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Unknown Karen: ...the citizen perspective ←

12:23:50 <Karen> Marie: yes

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Unknown Marie: yes [ Scribe Assist by Unknown Karen ] ←

12:24:10 <Karen> Josema: in the LOC example, is that citizen has to view one Web page for every catalogue

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Unknown Josema: in the LOC example, is that citizen has to view one Web page for every catalogue [ Scribe Assist by Unknown Karen ] ←

12:24:22 <Karen> ...when they want to find something, it's complicated

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Unknown Karen: ...when they want to find something, it's complicated ←

12:24:23 <marie> s/what to highlight is the ad hoc solutions/they can come up with ad hoc solutions, but
12:24:31 <Karen> ...style of searching is difficult

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Unknown Karen: ...style of searching is difficult ←

12:24:38 <Karen> ...Google, Flickr

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Unknown Karen: ...Google, Flickr ←

12:24:51 <Karen> Marie: once you put the user in the loop, people understand better why it's important

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Unknown Marie: once you put the user in the loop, people understand better why it's important [ Scribe Assist by Unknown Karen ] ←

12:24:56 <Karen> ...we're all users in the end

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Unknown Karen: ...we're all users in the end ←

12:25:22 <Karen> ...outward focus vs. inward focus

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Unknown Karen: ...outward focus vs. inward focus ←

12:25:34 <Karen> Josema: what to do with this page?

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Unknown Josema: what to do with this page? [ Scribe Assist by Unknown Karen ] ←

12:25:45 <Karen> ...move Q&A to another page

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Unknown Karen: ...move Q&A to another page ←

12:26:08 <marie> +1

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Unknown marie: +1 ←

12:26:09 <Karen> Marie: Messaging page first, then details

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Unknown Marie: Messaging page first, then details [ Scribe Assist by Unknown Karen ] ←

12:26:18 <Karen> Josema: can you suggest some sections

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Unknown Josema: can you suggest some sections [ Scribe Assist by Unknown Karen ] ←

12:27:21 <Karen> Karen: if you can write use cases first, I can then review and help organize headlines

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Unknown Karen: if you can write use cases first, I can then review and help organize headlines [ Scribe Assist by Unknown Karen ] ←

12:27:31 <Karen> Marie: stay away from acronyms

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Unknown Marie: stay away from acronyms [ Scribe Assist by Unknown Karen ] ←

12:27:41 <Karen> Karen: really do write for the 12-year-old

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Unknown Karen: really do write for the 12-year-old [ Scribe Assist by Unknown Karen ] ←

12:27:47 <Karen> Marie: you have the information

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Unknown Marie: you have the information [ Scribe Assist by Unknown Karen ] ←

12:27:50 <Karen> ...it's too long

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Unknown Karen: ...it's too long ←

12:27:57 <Karen> ...too much information right now

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Unknown Karen: ...too much information right now ←

12:28:04 <Karen> ...messaging should be ten or fewer points

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Unknown Karen: ...messaging should be ten or fewer points ←

12:28:16 <Karen> Karen: scenario based

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Unknown Karen: scenario based [ Scribe Assist by Unknown Karen ] ←

12:28:21 <Karen> ...then a few bullet points

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Unknown Karen: ...then a few bullet points ←

12:28:27 <Karen> ...no more than five

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Unknown Karen: ...no more than five ←

12:28:40 <Karen> ...you want to get to "head nodding"

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Unknown Karen: ...you want to get to "head nodding" ←

12:28:59 <Karen> ...get people interested and identify

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Unknown Karen: ...get people interested and identify ←

12:29:03 <Karen> Marie: yes, involve the user

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Unknown Marie: yes, involve the user [ Scribe Assist by Unknown Karen ] ←

12:29:11 <Karen> Josema: do you have this for other W3C activities?

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Unknown Josema: do you have this for other W3C activities? [ Scribe Assist by Unknown Karen ] ←

12:29:28 <Karen> Marie: I think MWI for developing countries

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Unknown Marie: I think MWI for developing countries [ Scribe Assist by Unknown Karen ] ←

12:29:31 <Karen> ...let me look

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Unknown Karen: ...let me look ←

12:29:43 <Karen> Karen: SW brochure has some use case examples

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Unknown Karen: SW brochure has some use case examples [ Scribe Assist by Unknown Karen ] ←

12:30:48 <Karen> Marie: yes, I'll look for the PDF

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Unknown Marie: yes, I'll look for the PDF [ Scribe Assist by Unknown Karen ] ←

12:31:03 <Karen> Josema: yes, any examples would be helpful

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Unknown Josema: yes, any examples would be helpful [ Scribe Assist by Unknown Karen ] ←

12:31:11 <Karen> ...this makes perfect sense

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Unknown Karen: ...this makes perfect sense ←

12:31:21 <Karen> ...I like to use plain language

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Unknown Karen: ...I like to use plain language ←

12:31:33 <Karen> Marie: so then we're happy to review and help

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Unknown Marie: so then we're happy to review and help [ Scribe Assist by Unknown Karen ] ←

12:31:52 <Karen> Karen: yes, and eventually graphics

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Unknown Karen: yes, and eventually graphics [ Scribe Assist by Unknown Karen ] ←

12:31:59 <Karen> Marie: yes, pictures :)

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Unknown Marie: yes, pictures :) [ Scribe Assist by Unknown Karen ] ←

12:32:13 <Karen> Josema: give me a week or so

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Unknown Josema: give me a week or so [ Scribe Assist by Unknown Karen ] ←

12:32:22 <Karen> ...I can review when I'm at MIT

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Unknown Karen: ...I can review when I'm at MIT ←

12:33:08 <Karen> Karen: great start

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Unknown Karen: great start [ Scribe Assist by Unknown Karen ] ←

12:33:28 <Karen> ...this is difficult

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Unknown Karen: ...this is difficult ←

12:33:35 <Karen> Josema: yes, it's hard to talk with W3C hat

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Unknown Josema: yes, it's hard to talk with W3C hat [ Scribe Assist by Unknown Karen ] ←

12:33:55 <Karen> ...when you're talking with someone, you discover they are doing many things wrong

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Unknown Karen: ...when you're talking with someone, you discover they are doing many things wrong ←

12:34:04 <Karen> ...tricky how to tell them this

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Unknown Karen: ...tricky how to tell them this ←

12:34:15 <Karen> ...they're protective; especially the high-level people

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Unknown Karen: ...they're protective; especially the high-level people ←

12:34:19 <Karen> ...looking at reports, surveys

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Unknown Karen: ...looking at reports, surveys ←

12:34:36 <Karen> ...very useful to go to meetings; they point you to press releases

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Unknown Karen: ...very useful to go to meetings; they point you to press releases ←

12:34:53 <Karen> ...European Commission reports on eGov; published by Capgemini

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Unknown Karen: ...European Commission reports on eGov; published by Capgemini ←

12:35:10 <Karen> ...all the countries want to be number one

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Unknown Karen: ...all the countries want to be number one ←

12:35:33 <Karen> ...good thing is that Austria, number one in Europe in this report,

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Unknown Karen: ...good thing is that Austria, number one in Europe in this report, ←

12:35:38 <Karen> ...is using W3C standards

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Unknown Karen: ...is using W3C standards ←

12:35:46 <Karen> ...Sweden ranks high, also Australia

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Unknown Karen: ...Sweden ranks high, also Australia ←

12:35:51 <Karen> ...US to some extent

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Unknown Karen: ...US to some extent ←

12:35:58 <Karen> ...interesting successful use cases

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Unknown Karen: ...interesting successful use cases ←

12:36:04 <Karen> ...there is some complicated competition

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Unknown Karen: ...there is some complicated competition ←

12:36:18 <Karen> ...what we are trying to do is to incorporate lots of information

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Unknown Karen: ...what we are trying to do is to incorporate lots of information ←

12:36:27 <Karen> ...try to be better than their neighbor

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Unknown Karen: ...try to be better than their neighbor ←

12:36:35 <Karen> ...Latin America is eProcurement

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Unknown Karen: ...Latin America is eProcurement ←

12:36:41 <Karen> ...have received many awards

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Unknown Karen: ...have received many awards ←

12:36:54 <josema> -> Chilecompra http://www.chilecompra.cl

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Unknown josema: -> Chilecompra http://www.chilecompra.cl ←

12:36:58 <Karen> Marie: awards for what?

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Unknown Marie: awards for what? [ Scribe Assist by Unknown Karen ] ←

12:37:07 <Karen> Josema: they are very innovative

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Unknown Josema: they are very innovative [ Scribe Assist by Unknown Karen ] ←

12:37:19 <Karen> ...doing things like all the purchases from gov't in Chile

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Unknown Karen: ...doing things like all the purchases from gov't in Chile ←

12:37:30 <Karen> ...that are over $200 have to be in the portal, and publicly accessible

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Unknown Karen: ...that are over $200 have to be in the portal, and publicly accessible ←

12:37:47 <Karen> ...even if you are not a Chilean citizen, you can see all the purchases of the government

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Unknown Karen: ...even if you are not a Chilean citizen, you can see all the purchases of the government ←

12:37:56 <Karen> ...you can even get information on the latest firewall software

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Unknown Karen: ...you can even get information on the latest firewall software ←

12:38:02 <Karen> ...or the systems they are running

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Unknown Karen: ...or the systems they are running ←

12:38:07 <Karen> ...how they train their public servants

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Unknown Karen: ...how they train their public servants ←

12:38:15 <Karen> ...whether they use Microsoft

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Unknown Karen: ...whether they use Microsoft ←

12:38:18 <Karen> ...everything is there

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Unknown Karen: ...everything is there ←

12:38:28 <Karen> ...they wanted to end corruption

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Unknown Karen: ...they wanted to end corruption ←

12:38:31 <Karen> ...they achieved it

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Unknown Karen: ...they achieved it ←

12:38:40 <Karen> ...one thing that made them win this award

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Unknown Karen: ...one thing that made them win this award ←

12:38:57 <Karen> ...they also issue offer tenders

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Unknown Karen: ...they also issue offer tenders ←

12:39:06 <Karen> ...best offers in terms of money and quality gets the project

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Unknown Karen: ...best offers in terms of money and quality gets the project ←

12:39:35 <Karen> ...they wanted to increase the number of national companies

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Unknown Karen: ...they wanted to increase the number of national companies ←

12:39:58 <Karen> ...if it's up to 20% more expensive, then national company gets the project

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Unknown Karen: ...if it's up to 20% more expensive, then national company gets the project ←

12:40:08 <Karen> ...to keep from exporting so much work

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Unknown Karen: ...to keep from exporting so much work ←

12:40:14 <Karen> ...Web for them is complementary

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Unknown Karen: ...Web for them is complementary ←

12:40:29 <Karen> ...in Chile they love mandates that you must go through the Web

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Unknown Karen: ...in Chile they love mandates that you must go through the Web ←

12:40:50 <Karen> ...information is publicly online

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Unknown Karen: ...information is publicly online ←

12:41:07 <Karen> ...go through three pop-ups, javascript links, and have IE

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Unknown Karen: ...go through three pop-ups, javascript links, and have IE ←

12:41:17 <Karen> ...for Israel's portal

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Unknown Karen: ...for Chilean portal ←

12:41:32 <Karen> s/Israel's/Chilean
12:41:42 <Karen> ...supposed to be easy to find information

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Unknown Karen: ...supposed to be easy to find information ←

12:41:53 <Karen> ...usability not that bad

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Unknown Karen: ...usability not that bad ←

12:41:53 <marie> q+

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Unknown marie: q+ ←

12:42:03 <Karen> ...but go see details, then it's inaccessible

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Unknown Karen: ...but go see details, then it's inaccessible ←

12:42:10 <Karen> ...doesn't comply with accessibility guidelines

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Scribe problem: the name 'Karen' does not match any of the 3 active names. Either change the name used, or request the list of names be altered.Active names: Zakim IRC Bot Trackbot IRC Bot RRSAgent IRC Bot

Unknown Karen: ...doesn't comply with accessibility guidelines ←

12:42:25 <Karen> ...must use IE, for example; or if you disable javascript, you are out of luck

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Scribe problem: the name 'Karen' does not match any of the 3 active names. Either change the name used, or request the list of names be altered.Active names: Zakim IRC Bot Trackbot IRC Bot RRSAgent IRC Bot

Unknown Karen: ...must use IE, for example; or if you disable javascript, you are out of luck ←

12:42:35 <Karen> ...inter-departmental problems

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Unknown Karen: ...inter-departmental problems ←

12:42:42 <Karen> ack Marie

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Unknown Karen: ack Marie ←

12:43:15 <Karen> Marie: does it mean that...can we generalize...help the government stay away from corruption

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Unknown Marie: does it mean that...can we generalize...help the government stay away from corruption [ Scribe Assist by Unknown Karen ] ←

12:43:24 <Karen> ...wouldn't those incentives help to attract eGov work

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Unknown Karen: ...wouldn't those incentives help to attract eGov work ←

12:43:40 <Karen> ...come with us and we will give you a way to avoid these things [list]

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Scribe problem: the name 'Karen' does not match any of the 3 active names. Either change the name used, or request the list of names be altered.Active names: Zakim IRC Bot Trackbot IRC Bot RRSAgent IRC Bot

Unknown Karen: ...come with us and we will give you a way to avoid these things [list] ←

12:43:51 <Karen> ...with best practices, you can solve these challenges

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Scribe problem: the name 'Karen' does not match any of the 3 active names. Either change the name used, or request the list of names be altered.Active names: Zakim IRC Bot Trackbot IRC Bot RRSAgent IRC Bot

Unknown Karen: ...with best practices, you can solve these challenges ←

12:43:58 <Karen> Josema: yes, transparency is a key word

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Unknown Josema: yes, transparency is a key word [ Scribe Assist by Unknown Karen ] ←

12:44:08 <Karen> Marie: corruption next to it is better

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Unknown Marie: corruption next to it is better [ Scribe Assist by Unknown Karen ] ←

12:44:16 <Karen> Josema: yes, both together is powerful

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Unknown Josema: yes, both together is powerful [ Scribe Assist by Unknown Karen ] ←

12:44:31 <Karen> ...Eduardo Gutenberg from Sun, said, these keywords for eGov

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Unknown Karen: ...Eduardo Gutenberg from Sun, said, these keywords for eGov ←

12:44:40 <Karen> ...think about using these keywords

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Unknown Karen: ...think about using these keywords ←

12:44:50 <Karen> Marie: tres bien; what are other keywords?

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Unknown Marie: tres bien; what are other keywords? [ Scribe Assist by Unknown Karen ] ←

12:44:56 <Karen> Josema: others are more technical

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Unknown Josema: others are more technical [ Scribe Assist by Unknown Karen ] ←

12:45:06 <Karen> ..."citizen-centric" is another keyword

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Unknown Karen: ..."citizen-centric" is another keyword ←

12:45:22 <Karen> ...for a given service, you have 80% usage

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Unknown Karen: ...for a given service, you have 80% usage ←

12:45:29 <Karen> ...for citizens, you only have 5%

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Unknown Karen: ...for citizens, you only have 5% ←

12:45:36 <Karen> ...they are investing huge amounts of money

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Unknown Karen: ...they are investing huge amounts of money ←

12:45:45 <Karen> ..."citizen-centric government"

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Unknown Karen: ..."citizen-centric government" ←

12:45:57 <Karen> ...what you said at beginning of conversation; see what the citizen needs

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Unknown Karen: ...what you said at beginning of conversation; see what the citizen needs ←

12:46:02 <Karen> ...provide a better service for the citizen

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Unknown Karen: ...provide a better service for the citizen ←

12:46:06 <Karen> ...there are many initiatives

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Unknown Karen: ...there are many initiatives ←

12:46:10 <Karen> ...have some in the US

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Unknown Karen: ...have some in the US ←

12:46:20 <Karen> ...they are W3C Members

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Unknown Karen: ...they are W3C Members ←

12:46:29 <Karen> ...they are looking into the way that citizens look for information

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Unknown Karen: ...they are looking into the way that citizens look for information ←

12:46:38 <Karen> ...and put information in that way; such as wikis, blogs

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Unknown Karen: ...and put information in that way; such as wikis, blogs ←

12:46:46 <Karen> ...different ways to engage them

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Unknown Karen: ...different ways to engage them ←

12:47:06 <Karen> Karen: I have to go now; confirm when to meet when you are here

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Unknown Karen: I have to go now; confirm when to meet when you are here [ Scribe Assist by Unknown Karen ] ←

12:47:13 <Zakim> -Karen

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Zakim IRC Bot: -Karen ←

12:48:07 <marie> mcf: the numbers cited above are really good to show right away

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Unknown mcf: the numbers cited above are really good to show right away [ Scribe Assist by Unknown marie ] ←

12:48:26 <Zakim> -Mcf

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Zakim IRC Bot: -Mcf ←

12:48:32 <Zakim> T&S_(EGOV)8:00AM has ended

Zakim IRC Bot: T&S_(EGOV)8:00AM has ended ←

12:48:32 <Zakim> Attendees were Josema, Karen, Mcf

Zakim IRC Bot: Attendees were Josema, Karen, Mcf ←

12:49:45 <josema> ACTION: josema to review the messaging page and make it more "user-friendly" leaving Q&A for a 2nd phase

ACTION: josema to review the messaging page and make it more "user-friendly" leaving Q&A for a 2nd phase ←

12:53:29 <josema> RRSAgent, draft minutes

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Unknown josema: RRSAgent, draft minutes ←

12:53:29 <RRSAgent> I have made the request to generate http://www.w3.org/2008/03/14-egov-minutes.html josema

RRSAgent IRC Bot: I have made the request to generate http://www.w3.org/2008/03/14-egov-minutes.html josema ←

12:54:07 <josema> RRSAgent, make logs team-visible

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Unknown josema: RRSAgent, make logs team-visible ←

13:21:14 <josema> zakim, bye

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Scribe problem: the name 'josema' does not match any of the 3 active names. Either change the name used, or request the list of names be altered.Active names: Zakim IRC Bot Trackbot IRC Bot RRSAgent IRC Bot

(No events recorded for 27 minutes)

Unknown josema: zakim, bye ←

13:21:14 <Zakim> Zakim has left &egov

Zakim IRC Bot: Zakim has left &egov ←

13:21:18 <josema> RRSAgent, bye

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Unknown josema: RRSAgent, bye ←

13:21:18 <RRSAgent> I see 2 open action items saved in http://www.w3.org/2008/03/14-egov-actions.rdf :

RRSAgent IRC Bot: I see 2 open action items saved in http://www.w3.org/2008/03/14-egov-actions.rdf : ←

13:21:18 <RRSAgent> ACTION: Josema to set up Zakim, agenda, messaging page [recorded in http://www.w3.org/2008/03/07-egov-minutes.html#action01] [1]

ACTION: Josema to set up Zakim, agenda, messaging page [recorded in ACTION-01]">http://www.w3.org/2008/03/07-egov-minutes.html#ACTION-01] [1] ←

13:21:18 <RRSAgent>   recorded in http://www.w3.org/2008/03/14-egov-irc#T12-08-09

RRSAgent IRC Bot: recorded in http://www.w3.org/2008/03/14-egov-irc#T12-08-09 ←

13:21:18 <RRSAgent> ACTION: josema to review the messaging page and make it more "user-friendly" leaving Q&A for a 2nd phase [2]

ACTION: josema to review the messaging page and make it more "user-friendly" leaving Q&A for a 2nd phase [2] ←

13:21:18 <RRSAgent>   recorded in http://www.w3.org/2008/03/14-egov-irc#T12-49-45

RRSAgent IRC Bot: recorded in http://www.w3.org/2008/03/14-egov-irc#T12-49-45 ←



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