Accessibility (Web-based) Help Systems
by Charles McCN

Table of contents

• Accessible (Web-based) Help Systems
• Summary
• Why accessible help content?
• Who benefits?
• Cross-disability strategies
• The Web Accessibility Initiative (WAI)
• Accessibility guidelines model
• Accessibility guidelines model diagram
• Example of who does what
• Example of who does what (continued)
• Accessibility topics to include in help content
• Guidelines for accessible help content
• Guidelines for accessible help content
• Guidelines for accessible help content
• Fix this! Repair of an inaccessible site
• Fix 1: Ensure Scripts are accessible
• Fix 2: Provide equivalent alternatives
• Fix 3: Make frames accessible
• Fix 4: Specify colours appropriately
• Fix 5: Use meaningful link text
• Fix 6: Add structure
• Fix 7: Use style sheets
• A much more accessible version
• Guidelines for an accessible user interface
• Guidelines for an accessible user interface
• Guidelines for an accessible user interface
• Example of problematic interface
• What tools do you use to author help?
• Guidelines for accessible help authoring tools
• Guidelines for accessible help authoring tools
• Validation and repair tools
• Questions and discussion