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F76: Failure of 3.2.2 due to providing instruction material about the change of context by change of setting in an user interface element at a location that users may bypass

Applicability

Applies to all technologies.

This failure relates to:

Description

Without prior instruction, unexpected change of context due to change of user interface setting can sometimes confuse users. Users must receive instruction prior to such encounter. Providing the instruction in a way in which the user may not have the opportunity to review may leave opportunity for confusion.

Failure examples:

Tests

Procedure

  1. Find occurrence of change of context due to change of user interface setting

  2. Find instructional material that all users must review prior encountering of the change of context.

Expected Results