Is it possible to make it easy enough for people to provide slightly more
structured information about what they are doing than what is the case with
free wheeling email?
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Email/news discussions often becomes unwieldy
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Subject line doesn't match topic anymore
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People are breaking out of the tree stucture imposed by having just a single
reply-to relationship
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No filtering capabilities
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Requests are often not properly tracked and dealt with
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Manually maintained issues lists are hard to maintain
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No ownership assignment
These questions have rather severe implications for how we think of metadata.
If we can't break this barrier then metadata
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is likely primarily to be provided by "professional users".
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will not move us past file systems and localized databases for information
storage
