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Reopen steps 3 and 4 have the same <dt> text. http://dev.w3.org/html5/decision-policy/decision-policy-v2.html#reopen-step-3 I would suggest that the text for step 4 be replaced with something like "issue is reopened" or perhaps "proceed to escallation step 4b"
http://dev.w3.org/cvsweb/html5/decision-policy/decision-policy-v2.html.diff?r1=1.36&r2=1.35&f=h