eGov IG meeting 29 October 2012

29 Oct 2012

See also: IRC log


+88697069aaaa, +44.786.783.aabb, Phil_Archer, +44.786.783.aacc, +8532871aadd, agipap, +88697069aaee, cpyang, +1.703.281.aaff, +1.440.389.aagg, HadleyBeeman
Jeanne Holm


<agipap> Agis


phil: will disconnect early

<Jeanne> TH Schee, Agis from Greece, Jeanne Holm, Florian Henning, Rilwan, Nick Greenaway,

<agipap> Agis Papantoniou :-)

<scribe> Scribe: Florian

<Pdm> good morning Jeanne and all, is the only way to listen to the presentation to use skype? is there no webex type interface to the talk? thanks ::)

Gov use of SM in Taiwan

<Jeanne> The presentation can be found at http://www.w3.org/egov/wiki/File:W3c-egov-Taiwan.pdf

<Jeanne> thschee: Many people in Taiwan have lots of mobile phones (some have 2-7 phones) and use social media a lot

<Jeanne> thschee: Facebook is used quite a bit, but do not use Twitter at all. Only 100,000 use Twitter in Taiwan, but many people use Quirk.

<Jeanne> <Sandro--thanks--I cannot seem to invite zakim, are you able to initiate it?>

thschee: 2009 typhoon created awareness of lack of information for the public

<Jeanne> Pdm: The only way to listen is via phone--you can call in (but it's a US based phone number) or call in over Skype.

thschee: resulted in creation of proxy between gov and citizens for use of social media
... resulting in gov awareness of importance of social media, they needed to do something
... gove use of social media in taiwan is high now, Government CIO is heavily involved

<Jeanne> thschee: Social media is a channel for engaging with the government

thschee: shares screenshots in presentation, examples of departments use of facebook

<Jeanne> thschee: Departments are using social media as channels to the public as well and are very familiar with social media usage

thschee: asks for questions on presentation

Jeanne: asks about the different tools and technologies the government is using, specifically qirk

thschee: government uses facebook most of the time

<Jeanne> zakim who is here?

<Jeanne> Zakim who is here?

thschee: government issues a lot of apps to integrate social media
... more than 39 apps a year
... difficulty is to tak into account the regulations

Jeanne: asks whether social media is ued as broadcast or also as 2-way communication

thschee: rather not 2-way communication, because regulation makes it difficult for officials to state own opinion
... on social media
... it also depends on the sector, because there are different sectoral regulations

<Jeanne> Rilwan--can you see if you can mute that one noisy line?

<Jeanne> Any other questions?

thschee: most officials have private social media accounts, but you would have to know these accounts to engage in communication with them

<thschee> maybe the noise comes from my side

<Jeanne> http://www.slideshare.net/jeanneholm1/knowledge-sharing-and-social-media-at-nasa

<Real> mute +88697069

<Jeanne> Thank you!

jeanne's presentation on social media at NASA

Jeanne: focus is on use for next generations
... diferent generations have different uses of social media
... older people use social media differently than younger people
... slide 3: key to understanding is to understand trust and reciprocity
... slide 4: how to move from early adoption to social media use
... slide 5: screenshot of NASA website
... ...includes lots of ways for people to engage, live coverage
... ...and interaction with scientists
... slide 6: Zakim screenshot of NASA engineering network: a community for people to interact
... intention is to have a place or engagement
... slide 7: example of semantic tool, pulls out information from various sources at NASA and shows the in a web interface
... ...it can be used for finding experts and identify expertise
... slide 8: reference to Kuhn's paradigm's shift concept
... ..applied in NASA context: idea is to generate new perspectives by engagement with the public
... slide 11: NASA use of facebook. every mission has a different facebook page.
... ...they let people connect and collaborate. on facebook people can gather with friends, and this is linked with the NASA website. idea is for NASA not to be "separated"
... slide 12: youtube use of NASA
... slide 13: iTunes use, where people can for instance download podcasts
... slide 14: NASA was early adopter of twitter
... ...the threads are often written from the perspective of a rover, gives it a personal touch, which is important to create a connection
... ...NASA was the first to tweet from space (by astronauts)
... slide 15: shows example of NASA use of second life platform as a means to interact with public
... slide 16: shows a second life event, hosted for mars rover landing, online debate that was also used to feed into real-life usage.
... ...was also used to inform the public of NASA's point of view of the mission in an interactive way. useful feature is that 2nd life allows translation feature
... slide 17: importance to work across different social media platforms
... ...center for global change: used 2nd life as a visualisation tool of what future impacts from global warming would be like
... ...creates a much more active engagement and learning of global issues

<Jeanne> http://beamartian.jpl.nasa.gov

Jeanne: slide 19: screenshot from interactive game 'be a martian'. games are popular, many players, and are used for the public to do some of NASA's work (crowdsourcing) in a fun way

<Jeanne> Any questions?

Jeanne: question round...

fhenning: which social media platforms were most sucessful? does it make sense to prioritise?

<Real> +q fhenning

<Jeanne> The links to the talks are at http://www.w3.org/egov/wiki/Main_Page

<Pdm> Jeanne, in one of the slides you show an interface that pulls up information stored/queried using semantic technologies, could you mention which technologies are behind? (or is that another talk?) thanks

<Real> -q fhenning

Jeanne: different channels have different purposes. so youtube is more of an anouncement medium. most popular are by far twitter and facebook

<Jeanne> http://www.w3.org/egov/wiki/images/7/73/W3C_eGov_Social_Media.doc

<Pdm> sorry, I should have typed q+, forgot

Jeanne: asnwer @ pdm: NASA uses various interfaces, eg. jface to search across those

<Jeanne> POPS uses RDF and OWL with a Jspace interface to create the semantic technology for finding experts

<Pdm> @jeane thank you, will look up jspace

summary of social media uses by governments

Jeanne: idea is to, in the longer term, develop the summaries into online book chapters
... there were 12 different presentations of government social media use over the past meetings from various countries, various topics
... also included a variety of different objectives.
... the summaries also showed that a wide variety of different tools and technologies are used
... presents key findings, issues that came up in various presentations
... sveral people have volunteered to contribute to the book chapters
... this can evolve over time
... 2 questions: are there other issues that have been missed in the past discussions? what is the way forward?

<Jeanne> Any additional thoughts about the last few months of discussions about social media?

question round

Jeanne: one major aim of the interest group is to create an output form the discussions (eg. book, guidelines)
... ...another goal is recommendations to other interest groups
... how will this benefit W3c?

HadleyBeeman: interest in gaining new perspectives and insights from discussions on social media

Jeanne: the plan forward: there is a drat work document on the wiki, which will be used as an online work document that people can contribute to
... the intent is to come up with a summary on social media use by governments. what are the reasons why governments use social media? wha are the tools? what are the outcomes?

<HadleyBeeman> Sounds like a great approach… especially the metrics. Useful to identify and share.

Jeanne: each monthly meeting will provide new feedback, and over time the book should provide a substantive deliverable of the group

<Jeanne> Any thoughts about this as a process to move forward?

Jeanne: the questions will also be asked on the listserve and in the linkedin group, for later contributions

directory project

Jeanne: crucial question will be how to maintain the planned directory
... contributions to this point can also be made on the listserv

open dat as new focus

Jeanne: call will be made for people as speakers at the next meetings, to present about open data. participants should announce their interest

<HadleyBeeman> I'm happy to speak/help with open data

<Jeanne> Thanks Hadley!

Brand: is curently constructing a framwork about open data use for development

<Jeanne> Brand, would be interested in working on a presentation on inventory of the data tables with good metadata and collection methodology

<agipap> I will be happy too, to present publicspending.gr, Greek Public Spending Decisions as Open Data (sorry my ISP is messing up)

Jeanne: opens up the discussion for general comments

HadleyBeeman: should there be an egov interest group presentation at Brazil meeting?

<Jeanne> It's actually for the TPAC meeting occurring in Lyons this week.

sorry the sound quality here is bad, it's very difficult to understand properly

<HadleyBeeman> Fun! WWW is a good conference. I did an open data tutorial there last year.

<thschee> Probably open data policy development is an interesting topic. Lots of city govs are rushing to set up data portals but might end up not being used at all. Less focus on policy development but more on technical standards at this moment: e.g. hk, sg, kr, jp, tw, id...

Jeanne: organisers of may brazil conference wold be interested in an egov workshop there

<Jeanne> http://www2013.org/ is the call for papers for 2013 Brazil

<thschee> thanks for everyone

<Jeanne> Thank you everyone.

<Jeanne> Thanks to TH Schee for the presentation, and to Florian and Rilwan for their support today.

<Pdm> Thanks @Jeanne too

<Real> RRSAgent:, make logs public

<Real> RRSAgent:, make log public

Summary of Action Items

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$Date: 2012/10/29 09:36:26 $

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Default Present: +88697069aaaa, +44.786.783.aabb, Phil_Archer, +44.786.783.aacc, +8532871aadd, agipap, +88697069aaee, cpyang, +1.703.281.aaff, +1.440.389.aagg, HadleyBeeman
Present: +88697069aaaa +44.786.783.aabb Phil_Archer +44.786.783.aacc +8532871aadd agipap +88697069aaee cpyang +1.703.281.aaff +1.440.389.aagg HadleyBeeman
Got date from IRC log name: 29 Oct 2012
Guessing minutes URL: http://www.w3.org/2012/10/29-egov-minutes.html
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