The Jam has concluded ! Read the final report.
Thank you to everyone who participated.
The discussion threads in the Jam will remain online in read-only mode until December 31, 2011. If you did not participate in the Jam, you may still register and view the Jam discussions.
Registered users may click here to view the Jam discussions.
The W3C is working to compile results and findings from the Jam. In keeping with the cooperative nature of the social revolution, W3C will summarize key findings and highlight creative ideas generated during the Jam and share this content with the participants. All registered users will be notified when the results are ready for review.
Jam Logistics
Times For The Jam
The Jam took place November 8, 10:00 am U.S. Eastern Time (other time zones) - November 10, 8:00 pm U.S. Eastern Time (other time zones)
What is the Jam?
The W3C Social Business Jam is an online conversation among leaders in business, government and technology about the current state of social business, the future role that social technologies can play in improving the bottom line, and how social technology should evolve in order to support business objectives. A primary objective of the Jam is to cooperatively explore key trends and concepts in social business with an eye towards how social standards can facilitate business goals. The Jam should produce a better understanding for participants of how businesses are using social technologies and the challenges they face integrating the technologies into their existing environments.
Exploring new business approaches
The rapid growth of social networking inside and outside businesses as well as the ability to access social technologies from mobile devices enables employees to tap into the experience of others to accomplish anything – ranging from problem solving to the way goods and services are purchased. How does this affect your business?
A world-wide, web-based event
The W3C Social Business Jam is a world-wide web-based event that takes place starting November, 8th at 10:00 am US Eastern Time. A variety of business and technical discussions will take place online. Key decision makers and leaders in the social business space, both from business and technology providers, will attend the Jam to lend their insights to the discussion.
Building a blueprint for Social Business
In keeping with the cooperative nature of the social revolution, W3C will summarize key findings and highlight creative ideas generated during the Jam and share this content with the participants. The output of the discussion serves as a collaboratively created blueprint for continued discussions in community groups at W3C.
Jam Registration
Special Offer: Enterprise 2.0 Conference
W3C Social Business Jam participants can get a Free Expo Pass or Save $100 at the Enterprise 2.0 Conference & Expo, November 14-17 in Santa Clara. The Enterprise 2.0 Conference spans over 4 days offering more than 50 sessions to help business and technology leaders leverage social and collaborative applications. Meet with over 40+ top vendors to identify products and services that will add business value. Limited seats available. Register by 11/11 with VIP Code COLJAM11.
The Jam has concluded. However, you may still register and view the Jam discussions
Participation is free and open to all. Participation in this Jam is intended for individuals and professionals working in businesses or the social business space. If you are passionate about leveraging social capabilities to improve business results or if you want to discuss your ideas on how social technologies offer business value beyond traditional social media approaches, then this Jam is the right place for you. There will be opportunity to participate in discussions on how social technology can address tangible business needs.
Participation is available on a 'first come first served' basis. Participants agree to Jam rules upon registration. W3C reserves the right to restrict participation in accordance with these rules.
If you face any problems with registration, please write to Jam Help Desk.
Note: The Jam itself is an online event conducted through a browser. No plugins are required. If you have questions about browser compatibility, please contact the Jam Help Desk.
Discussion Topics
Thank you to all who provided their input and suggestions for topics for the Jam. The Jam topic selections are closed and the following topics have been chosen. Check back here as the descriptions are refined. You will also be able to find detailed information on each topic on the Jam site.
- Identity Management For Social
A well managed identity program can reap benefits when it comes time to integrate social technologies across the firewall. Risk can be reduced and effective sharing can be enabled. Businesses want to avoid a growing trend in cyber attacks by hackers using social media as a way to locate and gain access to business environments. Let's discuss the best approaches for companies to manage their employee's identity information as well as the possible risks and/or legal issues involved.
- Mobile And Social
Employees bring their mobile devices into the work place and expect to use them for both personal and work purposes. Mobile devices present special security and management challenges. Mobile devices offer the tantalizing capability to reach employees and customers no matter where they are at a point in time.
- Information Management
Social technologies can connect a business user to hundreds or thousands of people on a regular basis. This creates the potential where the amount of data generated on a consistent basis easily becomes more than a business user is able to process. Applying approaches and technologies to address the data torrent is essential for effective use of social technologies in a business.
- Business Process Meets Social
Social technologies are having an impact in those businesses that choose to deploy them, today. Adding a like button changes communications across the organization for both employees and managers. Applying technology to business processes can have beneficial or negative consequences depending on a variety of variables. Let's discuss the risk and rewards of these new social technologies on organizational roles and business processes.
- Seamless Integration Of Social
One reason mentioned for the failure of social business projects is that the social aspects were not integrated into the daily applications that employees used to accomplish their jobs. The way social technology is introduced into an organization, especially when there are long established, popular applications already in use, may be an important aspect to the success of a social project.
- Metrics For Social Business
Social technologies can provide concrete and measurable benefits in some cases. In other cases the benefits can be less tangible. Some types of social technology are easier to assess than others just because of their nature. Either way, businesses need explainable and logical ways to justify their current, ongoing and future investments in social technologies.
Special Guests
The W3C is pleased to have the following special guests participating in the Jam. As a registered participant in the Jam, you may log in during the posted times below and interact with a Special Guest.
*Note: All times listed in U.S. Eastern Time (ET)
Lee Aase
Director, Mayo Clinic Center For Social Media
Discussion Topic:
Metrics For Social Business
November 10, 10:00 am - 11:00 am ET (other time zones)David Ascher
Social & Communications, Mozilla
Discussion Topic:
Seamless Integration Of Social
November 8, 4:00 - 5:00 pm ET (other time zones)Yochai Benkler
Professor for Entrepreneurial Legal Studies at Harvard Law School
Author of "The Wealth of Networks"
Co-director of Berkman Center for Internet and Society
Discussion Topic: Business Process Meets Social
November 10, 3:00 - 4:00 pm ET (other time zones)Tim Berners-Lee
Inventor of the Web
W3C Director
Discussion Topic:
Mobile And Social
November 8, 11:00 am -12:00 pm ET (other time zones)
Discussion Topic:
Identity Management For Social
November 10, 11:00 am - 12:00 pm ET (other time zones)Angel L. Diaz
Vice President, Software Standards, IBM Software Group
Discussion Topic:
Metrics For Social Business
November 9, 4:00 pm- 5:00 pm ET (other time zones)Paige Finkelman
General Manager, Enterprise 2.0 Conference
UBM TechWeb
Discussion Topic:
Mobile And Social
November 10, 12:00 pm - 1:00 pm ET (other time zones)Kevin Hauswirth
Social Media Director, Office of the Mayor at City of Chicago
Discussion Topic:
Business Process Meets Social
November 9, 5:00 pm - 6:00 pm ET (other time zones)Alejandro Jaimes
Manager of Social Media Engagement Group at Yahoo! Research
Discussion Topic:
Mobile and Social
November 10, 3:00 pm - 4:00 pm ET (other time zones)Alex "Sandy" Pentland
Director of MIT Human Dynamics Lab and Media Lab Entrepreneurship
Author of "Honest Signals", (Breakthrough Idea of the Yar at World Economic Forum)
Winner of DARPA crowd-sourcing challenge
Discussion Topic:
Identity Management For Social, Information Management
November 9, 3:00 pm - 4:00 pm ET (other time zones)Evan Prodromou
Founder of Federated Social Web Summit
Founder of identi.ca
CEO of Status.net
Co-editor of OStatus specification
Discussion Topic: Metrics For Social Business
November 8, 10 am - 11 am ET (other time zones)Steve Ressler
Founder and President of GovLoop
Discussion Topic:
Business Process Meets Social
November 9, 1:00pm - 2:00 pm ET (other time zones)Doc Searls
Well-Known Blogger
Founder of "Vendor Relationship Management"
Co-author of "Cluetrain Manifesto"
Discussion Topic: Seamless Integration Of Social
November 10, 12:00 pm - 1:00 pm ET (other time zones)Matt Tucker
Co-founder and Chief Technology Officer, Jive Software
Discussion Topic:
Metrics For Social Business
November 9, 10:00 am - 11:00 am ET (other time zones)
Hosts
The W3C wants to thank the hosts, who are experts in their field, and who will help lead conversations in the Jam. Hosts may be active at any time through out the Jam but will be discussing specific topics at the noted times.
*Note: All times listed in U.S. Eastern Time (ET)
Andy Kim
KNOA Software
Discussion Topic:
Metrics For Social Business
November 8, 12:00 pm - 4:00 pm ET (other time zones)Don Thibeau
OpenID Foundation
Discussion Topic:
Identity Management For Social
November 8, 12:00 pm - 4:00 pm ET (other time zones)Charlie Hill
IBM
Discussion Topic:
Information Management
November 8, 10:00 am - 2:00 pm ET (other time zones)Monica Wilkinson
VMWare
Discussion Topic:
Business Process Meets Social
November 8, 12:00 pm - 4:00 pm ET (other time zones)Mark Weitzel
Jive Software
OpenSocial Foundation
Discussion Topic:
Seamless Integration Of Social
November 8, 12:00 pm - 1:00 pm ET (other time zones)
November 10, 1:00 pm - 4:00 pm ET (other time zones)Chris Silva
Altimeter Group
Discussion Topic:
Mobile and Social
November 8, 2:00 pm - 3:00 pm ET (other time zones)Mike Donaldson
PingIdentity
Discussion Topic:
Identity Management For Social
November 8, 4:00 pm - 8:00 pm ET (other time zones)Kaliya Hamlin
Internet Identity Workshop
Personal Data Echosystem
Discussion Topic:
Identity Management For Social
November 9, 4:00 am - 9:00 am ET (other time zones)Dr. Yesha Sivan
Tel Aviv Academic College
Discussion Topic:
Information Management
November 9, 9:00 am - 1:00 pm ET (other time zones)Dion Hinchcliffe
Executive Vice President of Strategy
Dachis Group
Discussion Topic:
Business Process Meets Social
November 9, 8:00 am - 12:00 pm ET (other time zones)Ed Krebs
Ford Motor Company
Discussion Topic:
Information Management
November 9, 2:00 pm - 6:00 pm ET (other time zones)Jenny Sussin
Gartner
Discussion Topic:
Seamless Integration Of Social
November 9, 2:00 pm - 7:00 pm ET (other time zones)Jeff Calusinski
IBM
Discussion Topic:
Seamless Integration Of Social
November 9, 9:00 am - 1:00 pm ET (other time zones)Claudio Venezia, Goix Laurent Walter
Telcom Italia
Discussion Topic:
Mobile and Social
November 10, 04:00 am - 6:00 am ET (other time zones)Gary Barnett
CTO
Bathwick Group
Discussion Topic:
Business Process Meets Social
November 10, 10:00 am - 2:00 pm ET (other time zones)John LeBlanc
X.Commerce
Discussion Topic:
Metrics For Social Business
November 10, 11:00 am - 5:00 pm ET (other time zones)
Frequently Asked Questions
What is the W3C Social Business Jam?
The W3C Social Business Jam on 8-10 November 2011 is an online ("virtual") collaboration event that will engage participants and organizations that deeply care about leveraging social technologies to solve real business problems. The event will take the pulse of thousands of participants on key issues businesses face as they apply social technologies to business environments.
What is the goal of W3C Social Business Jam?
The W3C Social Business Jam will engage leaders, subject matter experts, organizations and individuals in this field to generate breakthrough perspectives that define success of social business. Following the Jam, W3C in collaboration with Jam participants, will produce a white paper summarizing key findings, and highlighting creative ideas and solutions.
What is the value of the W3C Social Business Jam?
This is a unique opportunity for people who believe in the power of harnessing minds across time zones and businesses to innovative on ideas and viewpoints, learn from others with common interests and possibly influence the future of the service sector. Participants will choose from a list of top issues facing businesses as they apply social technologies.
When is the W3C Social Business Jam?
The W3C Social Business Jam will be held on 8-10 November 2011 starting at 10:00 am, US Eastern Standard Time. Participants can enter and exit the Jam at anytime during the event, according to their convenience.
When will the Discussion Topics be active? Is there a schedule?
All Discussion Topics in the Jam are open throughout the entire 3 day jam event. Participants can switch between any forum of their choice at anytime during the Jam. Forum hosts will also be jamming throughout the duration of the event.
How will the W3C Social Business Jam Discussion Topics work?
There will be Discussion Topics designated to address social business topics. These forums will be led by recognized leaders in the field from around the world. Participants will be able to post and review comments, follow topics of interest, access “hot idea” discussions, and much more. From time-to-time participants will be presented with Quick Polls, a series of simple, online surveys about various event-related issues. Participants may log-in and out of the Jam at anytime during the event.
Who is organizing the W3C Social Business Jam?
The W3C Social Business Jam is organized by W3C in partnership with prominent organizations and leaders from around the world. W3C thanks IBM for their generous support of this event.