Andrew: welcome all ...
Andrew: primary audience
... and secondary audience
... any groups missing?
William: the main document should
refer to the audience
... maybe we shall include the legislation orgs
Andrew: maybe include them in the
... we will consider this
... the opening paragraph in the document includes the information
... is the document heading in the right direction? any comments?
Isabelle describes an idea: a public reporting platform for accessibility issues would be helpful
Kostas: short introduction, involved in some accessibility projects for the EC
Andrew referring to Isabelle's idea: such a platform can not be an initiative of W3C as it is primarily a standards org and not an advocacy org and is 'vendor neutral', nevertheless W3C does supply tools and documents, and also there is the issue of scaling internationally
Andrew: feedback on the title
... maybe title and subtitle?
William: change "responding" to "help"
michael: how to respond to ...
Suzette: "How to contact Organizations with Inaccessible Websites"
brainstorm: reporting, helping, encouraging, responding, in/accessibility
andrew:"encouraging accessibility - approaching organization with inaccessible websites"
Andrew: tone of document - any comments
suzette: beginning is maybe too formal
Jack: being more informal is probably a good idea
Andrew: please try to help the
right tone between too formal and patronizing
... comments on the introduction
William: bulleted list is easier to read
Suzette: a short abstract would be helpful
Kostas: developers don't know where to start [they need some resources]
Andrew: we can consider a cut and
paste paragraph with short information about accessibility and
where to start
... is there another approach than the proposed one?
Kostas: don't always know who to contact
Michael: in AT it is compulsory to list contact details - responsible section/dept
<mib_suzette2> See: "The Electronic Commerce (EC Directive) Regulations 2002" about need to include address
William: my experience is that complaints get no response
Kostas: not sure if you get a reply
William, Andrew: pointing to legal information, imprint ...
Michael: the contact details in EU may be under the legal pages
Andrew: comments on "what to report" section ...
Michael: probably not necessary
to write how to copy a URI
... example for what is the problem in a box makes it easier to read
isabelle: maybe a introduction for the section "what to report" would be helpful
Michael: proposes to take out the examples of the paragraphs and put it in a separate box
Isabelle: include interesting links about accessibility
Michael, Andrew, William: formal complaint should be general enough to include all possibilities in different countries and should include examples as hints
Michael: what about 'contacting the press' as well as a disability org
andrew: sample email / letter ...
Kostas: translation is important
Shadi: translation is very important
William: does the template approach work
Jack: in some cases it does work
isabelle: checklist would be helpful
Michael: include the targeted recipient in the samples
William: other resources: include the "target"-case
Andrew: please send further feedback to the list
No action items[End of minutes]