ICT industry needs - evangelists, change agents

At the beginning a selected individual is often needed to remind people about accessibility in their work environments and everyday projects. This person can also act as a catalyzator to drive the needed changes through the organization and process.

People making a change happen need deep understanding about

• accessibility and usability
• the organizations, their processes and products
• psychology of making the change

• implementation plan for Web accessibility:
  http://www.w3.org/WAI/impl/