Re: Simplified Roadmap Intro (Action-263)

Hi John,

What about what I previously wrote? Perhaps change the bullet point to read:


   -

   many Website builders
   owners do not understand all of the issues or requirements for all
   user-groups, especially concerning the needs of users with cognitive
    disabilities


Fair, honest, and non-accusatory. FWIW.

JF


On Fri, Feb 16, 2018 at 1:57 PM, Rochford, John <john.rochford@umassmed.edu>
wrote:

> Hi John,
>
>
>
> Point taken.
>
>
>
> Would you please suggest alternative language?
>
>
>
>
>
> John
>
>
>
> John Rochford <http://bit.ly/profile-rj>
> UMass Medical School/E.K. Shriver Center
> Director, INDEX Program
> Instructor, Family Medicine & Community Health
> www.DisabilityInfo.org
> Twitter: @ClearHelper <https://twitter.com/clearhelper>
>
>
>
> *Confidentiality Notice:*
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> -----Original Message-----
> From: John Foliot [mailto:john.foliot@deque.com]
> Sent: Friday, February 16, 2018 12:30 PM
> To: EA Draffan <ead@ecs.soton.ac.uk>
> Cc: Rochford, John <john.rochford@umassmed.edu>; lisa.seeman <
> lisa.seeman@zoho.com>; public-cognitive-a11y-tf@w3.org
> Subject: Re: Simplified Roadmap Intro (Action-263)
>
>
>
> John wrote:
>
>
>
> > many Website builders don’t want to help people;
>
>
>
>
>
> I think this is both unfair, and inaccurate - it's not that they don't
> want to help people, it's that they don't understand all of the issues or
> requirements for all user-groups: they are limited by lack of understanding
> or imagination, but rarely by a negative stance (i.e. "we don't care").
>
>
>
> Approaching the problem statement from that perspective is, IMHO far from
> productive, as it starts out combative, and sets up an "us versus them"
> dynamic that is hardly helpful. We need to partner with these folks, not
> blame them for gaps in their understanding. As I've said many times over
> the years: Be the Fireman, and not the Cop (https://www.slideshare.net/
> johnfoliot/fireman-cop).
>
>
>
>
>
> Having done corporate training around the topic of web accessibility for
> over 18 years, I can perhaps think of 3 or 4 developers over all that time
> who were real "jerks" - instead I have great recollections seeing the
> light-bulbs go on in the heads of designers and developers when you spend
> the time to help them understand.
>
>
>
>
>
> Words matter.
>
>
>
>
>
> JF
>
>
>
> On Fri, Feb 16, 2018 at 5:56 AM, EA Draffan <ead@ecs.soton.ac.uk
> <mailto:ead@ecs.soton.ac.uk> > wrote:
>
>
>
>
>
>       I really liked what you wrote John and I am going to add to the
> research list today if I can find a moment in the work schedule.
>
>
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>       Many thanks for making your paragraphs such an easy read!
>
>
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>       Best wishes
>
>
>
>       E.A.
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>
>
>
>
>
>       Mrs E.A. Draffan
>
>
>
>       WAIS, ECS , University of Southampton
>
>
>
>       Mobile +44 (0)7976 289103 <+44%207976%20289103> <
> tel:+44%207976%20289103 <+44%207976%20289103>>
>
>
>
>   http://access.ecs.soton.ac.uk <https://www.outlook.soton.ac.
> uk/owa/redir.aspx?C=69b1RzNTDwem3wbm4pLRmuYfTLt16Y
> jcghtEpZBsF5Sebx78I2DUCA..&URL=http%3a%2f%2faccess.ecs.soton.ac.uk%2f>
>
>
>
>       UK AAATE rep http://www.aaate.net/ <https://www.outlook.soton.ac.
> uk/owa/redir.aspx?C=WUwOCw_4FszLSzcUbkoFdDkad8-Q_
> GrRfPYUJ_ol5l2ebx78I2DUCA..&URL=http%3a%2f%2fwww.aaate.net%2f>
>
>
>
>
>
>
>
>       From: Rochford, John [mailto:john.rochford@umassmed.edu
> <mailto:john.rochford@umassmed.edu>
> <john.rochford@umassmed.edu%20%3cmailto:john.rochford@umassmed.edu%3e%20>]
>
>
>       Sent: 15 February 2018 13:29
>
>       To: 'lisa.seeman' <lisa.seeman@zoho.com <mailto:lisa.seeman@zoho.com>
> >; public-cognitive-a11y-tf@w3.org <mailto:public-cognitive-a11y-tf@w3.org
> <public-cognitive-a11y-tf@w3.org>>
>
>       Subject: Simplified Roadmap Intro (Action-263)
>
>
>
>
>
>
>
>       Hi Lisa and All,
>
>
>
>
>
>
>
>       I was tasked with writing a simplified version of the intro to our
> Roadmap and Gap Analysis <https://w3c.github.io/coga/
> gap-analysis/#introduction> . My first draft is immediately below. It is
> followed by the text of the intro section. I welcome everyone’s feedback.
>
>
>
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>       Our task force is making the Web easier to use by people who have
> trouble thinking. This is hard because:
>
>
>
>       *    there is not a lot of info about how people use the Web;
>
>       *    many people have many needs;
>
>       *    almost no testing has been done;
>
>       *    people don’t want to talk about having trouble;
>
>       *    many Website builders don’t want to help people; and
>
>       *    text, pictures, and video must be made easy too.
>
>
>
>
>
>
>
>       1. Introduction
>
>
>
>       This section is non-normative.
>
>
>
>       The Cognitive and Learning Disabilities Accessibility Task Force's
> aim is to improve web accessibility for people with cognitive and learning
> disabilities. This is being done as part of the Web Content Accessibility
> Guidelines (WCAG) and Accessible Platform Architecture Working Group (APA
> WG), part of the Web Accessibility Initiative (WAI) of the W3C. Challenges
> facing this work include:
>
>
>
>       *    Lack of availability of open research: Research on this topic
> tends to be behind a “paywall” which means that developers and policy
> makers may be unable to find out what techniques are proven to work to
> address the needs of people with disabilities
>
>       *    There is a wide range of cognitive disabilities; each type of
> impairment is different, with diverse symptoms and particular digital
> accessibility requirements. This adds to the complexity of knowing how to
> address user needs.
>
>       *    The advice given in the research and available guidance is
> often vague and is not testable. So, even if developers read the research
> they would not know exactly what to do or when they have reached an
> acceptable level of accessibility.
>
>       *    Another major challenge is capturing difficulties related to
> cognitive disabilities that may be undeclared. People with cognitive
> disabilities may be embarrassed about their disabilities and may be less
> likely to request accommodations. They may be afraid of discrimination,
> especially in the work place. Others are not aware of their disability or
> of the impact it has on their functioning.
>
>       *    Attitudes and misinformation can also become a barrier to
> inclusion for people with cognitive disabilities. For example, developers
> that may feel people with cognitive disabilities are not in their "target
> audience" and so have no interest in their inclusion. Also, studies of
> usability often over-sample college students. This can mean that the
> results work less well for those inadequately represented among sub-groups
> of college students (such the aging population).
>
>       *    Attitudes and misinformation can also become a barrier to
> inclusion for people with cognitive disabilities. For example, developers
> that may feel people with cognitive disabilities are not in their “target
> audience” and so have no interest in their inclusion. Also, studies of
> usability often over-sample college students. Thus the results work less
> well for groups who are not well represented among sub-groups of college
> students (such the aging population).
>
>       *    Accessibility has typically been based upon the assumption that
> any website can be designed to be usable by people with disabilities.
> However, when making a website usable for people with cognitive
> disabilities, the content itself may need to be changed (e.g. simplified),
> or support adaptability (e.g. multi-modal delivery).
>
>
>
>
>
>
>
>
>
>
>
>       John
>
>
>
>
>
>
>
>       John Rochford <http://bit.ly/profile-rj>
>
>       UMass Medical School/E.K. Shriver Center
>
>       Director, INDEX Program
>
>       Instructor, Family Medicine & Community Health
>
>       www.DisabilityInfo.org <http://www.DisabilityInfo.org>
>
>       Twitter: @ClearHelper <https://twitter.com/clearhelper>
>
>
>
>
>
>
>
>       Confidentiality Notice:
>
>
>
>       This e-mail message, including any attachments, is for the sole use
> of the intended recipient(s) and may contain confidential, proprietary, and
> privileged information. Any unauthorized review, use, disclosure, or
> distribution is prohibited. If you are not the intended recipient, please
> contact the sender immediately and destroy or permanently delete all copies
> of the original message.
>
>
>
>
>
>
>
>
>
>
>
>
>
> --
>
>
>
> John Foliot
>
>
>
> Principal Accessibility Strategist
>
>
>
> Deque Systems Inc.
>
>
>
> john.foliot@deque.com <mailto:john.foliot@deque.com
> <john.foliot@deque.com>>
>
>
>
>
>
> Advancing the mission of digital accessibility and inclusion
>
>
>



-- 
John Foliot
Principal Accessibility Strategist
Deque Systems Inc.
john.foliot@deque.com

Advancing the mission of digital accessibility and inclusion