WEBVTT

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How People with Disabilities Use Digital Technology.

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Ian, data scientist with autism.

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Hello! I’m Ian.

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I’m autistic.

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I work for a software company three bus stops from my home.

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I’m a data scientist. I enjoy my work very much. 

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Others find this work difficult because it’s quite technical

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but for me, it’s really easy.

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Except when something changes

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and I don’t have enough time to figure out what changed.

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Like, when I was trying to get to an online meeting

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and found that the buttons on the app changed.

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It was very stressful because

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I was worried about being late to the meeting.

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Apps that ask for permission before updating

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allow me to find a suitable time and adjust to the changes.

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Sometimes I press the wrong thing and everything just changes

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and I don’t know how to go back. 

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It makes me feel like I just can’t cope.

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I am trying to work, but I just can’t and I start to panic,

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and then I can’t even talk anymore.

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It’s very important to me when I can roll back and undo changes

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that I didn’t intend or expect to happen.

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It’s also really frustrating when I have to stop work

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because of an error message that doesn’t tell me what the error is.

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Error messages that just say “input error” are so useless.

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Often it’s something really simple,

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like I didn’t use the right format for the date.

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Why doesn’t it say that?

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I love to cook when I’m not working.

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My friends love to eat what I cook because I find the best recipes!

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Some cooking websites and apps are easy to use.

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My favorite recipe sites list the exact ingredients

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and have step-by-step instructions.

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It’s easy to find the recipes using the tags and to follow them.

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Unfortunately, I can’t use some recipe sites

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even though they have recipes I really want to try.

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Especially the ones where all sorts of videos start playing

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and pop-up windows appear without me pressing anything.

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I didn’t ask for this!

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These are overwhelming and aren’t the recipe.

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All I want is the recipe!

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Or some sites use meaningless words and phrases

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and don’t even bother explaining them.

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I mean - what is a scant cup of brown sugar?

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”Scant” could mean so many different things.

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Instead of “scant” just say what you mean.

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Like a cooking cup filled just below the top

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or not quite a full cup.

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That would be easier to understand for everyone.

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You can help make technology accessible to me.

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Accessibility: It’s about people.

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For more information from the Web Accessibility Initiative

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on how people with Disabilities use Digital Technology

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visit w3.org/WAI/people