15:02:52 RRSAgent has joined #pwe 15:02:56 logging to https://www.w3.org/2025/03/04-pwe-irc 15:02:56 JenStrickland has joined #pwe 15:03:03 RRSAgent, make logs Public 15:03:04 Meeting: Positive Work Environment CG 15:03:04 present+ 15:03:04 date: 2025-03-04 15:03:05 chair: wendyreid 15:03:14 present+ 15:03:59 present+ 15:04:02 Topic: Brainstorming an emergency Ombuds Plan 15:04:08 scribe: cwilso 15:04:39 sheila: we're developing the ombuds plan, but we don't have right now a plan for an interim plan if there's a threat of immediate harm. 15:05:05 ...we have a plan for raising grievances, but that's not meant to be realtime. 15:05:13 q+ 15:05:28 ... if there's an emergency, what is the pathway we have to resolve it? 15:05:39 ack cwilso 15:05:49 scribe+ 15:06:22 cwilso: Agreed it's necessary and have done similar roles for events. This might be something the Team is responsible for or under their authority 15:06:32 ... execution plan for addressing issues, and needs to be done well 15:06:54 s/This might/I this should 15:07:36 sheila: I agree; this should be members of the team, could be a recommendation to them. 15:07:56 wendy: I think I fall in the same camp. Team should designate point people. 15:08:23 ...would be helpful for someone like Christine to have the legal review and assessment. 15:08:40 ...I think this is probably pretty standard procedure 15:09:15 cwilso: In times I've been involved, there is an external and internal plan, what happens when someone raises an issue with a staff member. 15:09:29 ... response to an internal channel, coordinate whatever action is needed 15:10:19 jen: this sounds like a plan for in-person, but do we have a plan for non-in person? 15:10:23 q+ 15:10:29 ack cwilso 15:11:01 cwilso: That's the ombuds plan, it's not been operationalized at the speed we need on an ongoing basis, but its there 15:11:39 wendy: in the emergency plan there should be a provision/section for remote response 15:12:07 +1; probably the way to think of it is real-time vs async response. 15:12:32 wendy: just as likely to happen in zoom chat or side channels. 15:12:51 jen: happens in WGs today. 15:13:14 ...[redacted] gets feisty 15:14:04 wendy: sometimes the chair needs to be made aware; I don't always see everything that happens. 15:14:21 jen: sometimes chairs don't always hear things. 15:14:31 s/hear/handle 15:18:06 jen: I like the idea of having this documented. 15:20:28 wendy: we do have a structure in place; ombuds@w3.org 15:20:46 ...but it's not formalized, we don't have the structure an org of this size needs 15:20:59 ...we have the day-to-day handled 15:21:00 q+ 15:21:45 ...TPAC might be handled, but not WG meetings 15:22:11 ack cwilso 15:22:46 [joining late] 15:23:01 present+ 15:25:16 I have made the request to generate https://www.w3.org/2025/03/04-pwe-minutes.html Ralph 15:25:34 wendy: behavioral enforcement cannot come from within; a lot of time you're too close to the problem 15:25:59 agenda: https://lists.w3.org/Archives/Public/public-pwe/2025Mar/0000.html 15:26:16 Intent v Impact 15:26:22 +1 15:26:33 q+ 15:26:42 q+ 15:27:18 ack JenStrickland 15:27:19 ack jen 15:27:23 [It's good to view a behavior from the perspective of someone who just joined the group] 15:28:12 [We do not want the situation that a person new to the group observes an uncomfortable interaction and does not see it corrected] 15:28:55 jen: sometimes, individuals are so strident/confident; sometimes people make allowances for people who are socially clueless/rude; even if that's for reasons, we need to not allow it. 15:29:25 ...sometimes people don't realize they are being socially unaware. 15:30:47 ...sometimes people get away with things/get allowances made for them. 15:31:32 +1 Ralph. [It's good to view a behavior from the perspective of someone who just joined the group, We do not want the situation that a person new to the group observes an uncomfortable interaction and does not see it corrected] 15:31:43 i|date: 2025|-> https://www.w3.org/2025/02/04-pwe-minutes previous 04-Feb 15:32:09 jen: it's also problematic with people who are looked up to; people will get intimidated because those are their heroes. 15:32:18 I have made the request to generate https://www.w3.org/2025/03/04-pwe-minutes.html Ralph 15:33:47 ack cwilso 15:36:14 q+ 15:37:25 ack JenStrickland 15:37:30 wendy: there are a lot of people who just walk away 15:39:01 jen: I have a whole group of techies who have walked away because their interaction needs weren't being accommodated. 15:40:39 jen: we need something in place now 15:40:59 wendy: we have the ombuds program in place, we want to make it a lot better. 15:41:02 [Ombuds are not "emergency responders"] 15:41:12 q+ 15:42:04 ack cwilso 15:42:25 https://ioa.memberclicks.net/index.php?option=com_dailyplanetblog&view=entry&year=2024&month=11&day=13&id=321:in-practice-ombuds-dilemmas-do-ombuds-provide-emergency-services- 15:42:54 ack Ralph 15:43:58 It might be good to be explicit for all face to face events. 15:44:13 ralph: if it's a threat of physical harm or violence, I would hope we get to "call security". In more complicated situations it's something we should develop more clear guidance. 15:44:58 q+ 15:45:03 ...interested in what others have developed, because I dont think it's reasonably to expect a small group of people to enforce; it needs to be the community. 15:45:04 q+ 15:45:56 ...in the case of long-term member of the community, that has a disability, it might need some polite interaction explaining why allowances are made. 15:46:06 q- 15:46:11 q+ to respond to Ralph 15:47:09 ack JenStrickland 15:47:49 jen: I agree it's the responsibility of the community. the community may not feel emboldened to speak up (cf current NA political situation) 15:48:31 ... I'd rather see it from the AB rather than Seth: speak up to make sure the community is aware of their own behavior. 15:49:11 ack cwilso 15:49:11 cwilso, you wanted to respond to Ralph 15:49:12 +1 to Jen: a message to our community acknowledging current challenges 15:49:19 ...we are at a point in time where we need to hear from our leadership; strong leadership. 15:54:39 ack Ralph 15:55:47 ralph: there's a nuance here: there's a set of people I know well, and in that environment I can use different set of behaviors. 15:55:50 +1 15:56:34 ...if a person who doesn't know me well observes that, how would they perceive it? 15:56:57 q+ 15:57:05 qq+ 15:57:15 ack cwilso 15:57:15 cwilso, you wanted to react to Ralph 15:57:32 cwilso: Self-policing is necessary but not sufficient 15:57:41 ack JenStrickland 15:58:40 jen: one of the things we need to seek to understand is the need to "make points": to win battles 15:59:07 q+ 15:59:11 ack cwilso 15:59:34 dbooth has joined #pwe 15:59:41 rrsagent, pointer? 15:59:41 See https://www.w3.org/2025/03/04-pwe-irc#T15-59-41 16:00:18 Sorry to have missed today's call! 16:01:21 zakim, end meeting 16:01:21 As of this point the attendees have been JenStrickland, wendyreid, cwilso, Ralph 16:01:24 RRSAgent, please draft minutes v2 16:01:25 I have made the request to generate https://www.w3.org/2025/03/04-pwe-minutes.html Zakim 16:01:31 I am happy to have been of service, wendyreid; please remember to excuse RRSAgent. Goodbye 16:01:31 Zakim has left #pwe 16:06:39 [had to drop] 17:10:35 rrsagent, bye 17:10:35 I see no action items