14:23:28 RRSAgent has joined #voiceinteraction 14:23:32 logging to https://www.w3.org/2024/08/14-voiceinteraction-irc 14:24:05 meeting: Voice Interaction 14:24:13 chair: debbie 14:24:20 scribe: ddahl 14:24:31 rrsagent, format logs 14:24:31 I'm logging. I don't understand 'format logs', ddahl. Try /msg RRSAgent help 14:24:39 rrsagent, format minutes 14:24:40 I have made the request to generate https://www.w3.org/2024/08/14-voiceinteraction-minutes.html ddahl 14:24:49 rrsagent, make logs public 14:29:33 regrets: dirk 14:30:21 present: debbie, gerard, hugues 14:31:18 topic: privacy 14:35:12 gerard: personal assistant isn't really personal 14:41:35 ...because it's in a call center or the cloud 14:42:13 debbie: maybe IPA providers shouldn't be called personal because they don't belong to a person 14:42:57 hugues: the personal assistant has the history 14:43:36 ... the whole dialog section could be in your pocket 14:44:17 ... how to keep personal information away from a cloud provider 14:44:57 ...the other issue is how do I increase my context with encryption 14:46:01 debbie: could we put a privacy barrier between the Dialog and the IPA providers 14:46:43 hugues: the provider shouldn't be able to access the context 14:47:10 hugues: if the provider requests confidential information, it will need my approval 14:47:52 ....for example, if I'm buying a flight, it's good if I don't have to repeat the information 14:48:26 debbie: you have to balance security with driving the user crazy 14:49:46 hugues: most people don't understand why we need security and privacy 14:49:58 ...a medical system is even worse 14:50:53 debbie: let's agree on privacy requirements 14:51:32 gerard: goes in 3.3.6 16:54:36 ddahl has joined #voiceinteraction 16:55:02 rrsagent, format minutes 16:55:03 I have made the request to generate https://www.w3.org/2024/08/14-voiceinteraction-minutes.html ddahl 16:55:21 rrsagent, make logs public 16:55:52 present: debbie gerard hugues 16:56:03 rrsagent, format minutes 16:56:04 I have made the request to generate https://www.w3.org/2024/08/14-voiceinteraction-minutes.html ddahl 17:00:56 Brainstorming privacy requirements 17:01:07 rrsagent, format minutes 17:01:08 I have made the request to generate https://www.w3.org/2024/08/14-voiceinteraction-minutes.html ddahl 17:01:27 1. keep user's personal information secure during interactions 17:01:27 2. enable authorization of personal information for user's intended purposes 17:01:49 3. keep user's dialog secure 17:01:49 4. keep provider's dialogs secure 17:01:49 5. enable personal information to be used later as part of context in future conversations 17:01:49 6. reuse of trained ASR should be possible, for example, by feeding a vectorized model to improve understanding 17:01:51 7. enable any part of the dialog to be used later as part of context 17:01:51 8. support levels of security (e.g. name vs. your financial situation), school records would have different levels. The levels could be assigned ratings or levels of security, e.g. this information has a level 5 rating, the server has to be certified to support that rating, the certification has to support that rating. Does this exist? Part of the 17:01:51 trust organization of the web like SSL? 17:01:52 9. Some organizations, such as banks, will request certification, and still want to be able to use their mechanisms 17:01:52 10. don't prevent organizations from using their own security mechanisms 17:01:52 Amazon has special agreements with banks, so that the banks trust them 17:01:53 This bank requirement is also for payment information 17:01:53 equivalent to single sign on for business 17:01:53 11. is there something equivalent to a "trusted device" for voice? 17:01:54 12. Does it trust the phone or the browser, browser is more correct, users need to authenticate the new device 17:01:54 13. what about two people using the same phone? For example, biometrics 17:02:06 rrsagent, format minutes 17:02:08 I have made the request to generate https://www.w3.org/2024/08/14-voiceinteraction-minutes.html ddahl 17:02:28 debbie: resume next time 17:02:50 regrets: dirk 17:02:58 rrsagent, format minutes 17:02:59 I have made the request to generate https://www.w3.org/2024/08/14-voiceinteraction-minutes.html ddahl 17:23:28 ddahl has left #voiceinteraction