13:27:29 RRSAgent has joined #coga 13:27:33 logging to https://www.w3.org/2023/08/07-coga-irc 13:27:33 RRSAgent, make logs Public 13:27:34 Meeting: Cognitive and Learning Disabilities Accessibility Task Force Teleconference 13:28:08 agenda+ conversational interfaces - issue paper . See https://docs.google.com/document/d/1B1vCqlU1IF5UmqxhJAy8Khdi-kRQNPalVX8f3lCMr7w/edit 13:28:15 clear agenda 13:28:17 agenda+ conversational interfaces - issue paper . See https://docs.google.com/document/d/1B1vCqlU1IF5UmqxhJAy8Khdi-kRQNPalVX8f3lCMr7w/edit 13:28:45 agenda+ wayfinding https://docs.google.com/document/d/1TDtuC_iMyS_X6nXwyEEAu4Abp2tXHb86/edit 13:31:17 agenda+ subgroups, updates and actions https://docs.google.com/document/d/15HtPkkYx1CIl6bAwP2nsSZKhqTVbqcuMDRz5RmtmvXg/edit#heading=h.ka7r1m4q5vkc 13:31:50 agenda+ reminders about the coming week 13:32:20 agenda+ scribe: please sign up! 13:36:43 Regrets+ Rain, Rachael 14:05:05 Lisa has joined #coga 14:32:18 kirkwood has joined #COGA 14:49:17 Lisa has joined #coga 14:49:20 agenda? 14:49:35 RRSAgent, publish minutes 14:49:37 I have made the request to generate https://www.w3.org/2023/08/07-coga-minutes.html Lisa 15:00:21 no quarum so far 15:01:21 Becca_Monteleone has joined #coga 15:02:01 Jennie has joined #coga 15:02:16 present+ 15:02:32 present+ 15:02:57 scribe: Jennie 15:03:07 scribe J 15:03:35 next item 15:03:50 Lisa: these are the conversational issue papers 15:04:03 present+ 15:04:09 EA has joined #coga 15:04:13 +present 15:04:28 Tiffany: I am brand new. 15:05:02 kimberly_sarabia has joined #coga 15:05:04 ...(Tiffany introduced herself to the group) 15:05:45 Lisa: I can give Tiffany an orientation call, and if anyone else wants to join they are welcome to participate 15:06:19 sure no problem 15:06:27 conversational interfaces - issue paper . See https://docs.google.com/document/d/1B1vCqlU1IF5UmqxhJAy8Khdi-kRQNPalVX8f3lCMr7w/edit 15:06:42 Lisa: this is an issue paper done already. 15:06:48 ...We had one on voice interfaces 15:07:00 ...Typically they were on the phone, but they could be on the web 15:07:13 ...The topic has increased to dialogs - help box 15:07:20 ...And other conversational interfaces 15:07:25 tburtin has joined #coga 15:07:25 ...They can be text, or speech. 15:07:31 ...We need to address them. 15:07:36 ...The other was on wayfinding. 15:07:42 ...John K was one of the co-authors 15:08:00 ...We did not get around to publishing it - we just put conclusions into Making Content Usable 15:08:13 ...Becky is looking at them. 15:08:30 rashmi has joined #coga 15:08:34 ...(sorry, Becca, not Becky) 15:08:34 https://docs.google.com/document/d/1TDtuC_iMyS_X6nXwyEEAu4Abp2tXHb86/edit?usp=sharing&ouid=102321809599068419955&rtpof=true&sd=true 15:08:36 present+ 15:08:45 Becca: I will start with the Wayfinding paper 15:09:45 ...(displaying the wayfinding document onscreen) 15:09:46 q+ to say also ask shawn and dave 15:10:06 ...There was a previous draft. The document has a link to the original. 15:10:14 ...I did another literature review. 15:10:27 ...I added about 11 or 12 peer reviewed papers from the last 5 years. 15:10:33 ...I added the insights from them throughout. 15:10:41 q 15:10:46 q+ 15:10:58 julierawe has joined #coga 15:11:02 present+ 15:11:13 Becca: The paper starts with an introduction. This is about indoor navigation. 15:11:20 ...Like a mall, or a hospital. 15:11:38 ...(reads from the document). 15:11:54 ...There is space for additional use cases. If you have ideas, please share. 15:12:01 q? 15:12:04 q+ 15:12:08 ack next 15:12:09 Lisa, you wanted to say also ask shawn and dave 15:12:49 Lisa: I like that there is an example. Many people may not understand it just from the technical perspective. 15:13:03 ...I think it would help to have with the use case (this is a suggestion) a human aspect. 15:13:29 I recommend looking at this: https://dsq-sds.org/index.php/dsq/article/view/508/685 15:13:40 ...You could give a person's name, and say a possible issue they face (like having a brain injury). 15:13:54 ...We have people on the call with lived experience. 15:14:09 ...We also have members with lived experience who are not on the call today. 15:14:24 ...They can help make sure we are not missing something from their perspective. 15:14:34 Becca: Thank you. I think that is a great idea. 15:14:51 Lisa: The other question is: do we want to merge this with the wayfinding work done on GPS? 15:14:55 q? 15:15:23 Becca: I would love other people's opinions on this. The distinction is technological 15:15:31 ...There may be a case to be made to bring them together. 15:15:33 ack next 15:15:53 Kirkwood: I am so happy you are moving forward with this. I will help if needed. 15:16:07 ...I can see an argument both ways about whether or not to merge the papers. 15:16:16 ...The technology and needs are so different. 15:16:35 ...Visual impairments - this is a large group, common for those with traumatic brain injury and stroke. 15:16:37 +q 15:17:14 ...And I have done some work with hospitals are neglect, and geo-visual information and how it works with memory 15:17:21 q? 15:17:31 Becca: Thank you. That would be helpful. I saw your comment. 15:17:40 ...I would like to raise this as a question. 15:17:56 ...This is for John and the group 15:18:17 ...Should visual/spacial reasoning be incorporated here (indicating a location on the document) 15:18:32 kirkwood: I think so. This is a big deal for stroke survivors. 15:19:10 Lisa: We could say this as a footnote - this is such an important part of it. 15:19:25 ...Working memory can be part of it, but we are talking about it independently. 15:19:31 ...It could also be an end note. 15:19:38 kirkwood: it could go into perception. 15:20:01 Lisa: there were no objections 15:20:01 ack next 15:20:52 Rashmi: Are we talking about people having certain medications - some experience reduced cognitive abilities. 15:20:57 ...Should we be discussing this here? 15:21:14 Lisa: We talk about functional problems, like attention. Those can be temporary or long-term. 15:21:32 ...But with the example of temporary, it might be good to bring it in, or in the example of healthcare. 15:21:39 ...People have not had a chance to learn the tools. 15:21:58 ...So your example, Becca, of indoor navigation, it can be new 15:22:11 ...People may not yet have gone to an occupational therapist to address the issues. 15:22:12 A Case Study on Improving Accessibility of Healthcare Care Facility in Low-resource Settings https://dl.acm.org/doi/10.1145/3491101.3503557 15:22:32 Becca: I think that is an important idea. Maybe we need more than one example. 15:22:44 ...We could introduce the idea of new or temporary cognitive disability. 15:22:51 ...The other place we see this a lot is a mall. 15:22:57 ...We can show diversity in location. 15:23:18 kirkwood: I think another good one would be food shopping. 15:23:29 ...If it impacts navigating in a grocery store, this is important. 15:23:48 Lisa: And maybe with that we add someone who actually has commercial value 15:23:58 ...They can't use the store, then they don't buy in the shop, and they leave. 15:24:31 ack next 15:24:33 ...I added Rashmi's article from the irc into the comments in the document. 15:24:48 Tiffany: I would be willing to help as well. 15:25:08 q+ 15:25:38 Lisa: Sometimes the cause of visual, cognitive, and mental health challenges can all come from the same event. 15:25:54 ...You would have more people with cognitive impairments than you would in the general population. 15:26:16 ...There are a whole bunch of apps coming to market made for people with vision impairments, which is good. 15:26:30 ...These may not help people who also have a cognitive disability. 15:26:46 q? 15:26:48 ...So people should be aware of when people belong to more than one group. 15:26:50 ack next 15:27:19 Becca: Reviewing the next section about challenges. 15:27:32 ...(summarizes the section) 15:27:45 ...Some are from the original document, some I have added. 15:28:09 ...1st paragraph can provide an opportunity to talk about comorbidity - I made a note to add an example here. 15:28:44 Lisa: These are little more academic. 15:28:49 ...I would add 1 thing 15:29:04 ...At the end, I would write "include" because this is not an exhaustive list of functional needs. 15:29:32 ...I also see the comment about mental health being a big issue. 15:29:51 ...Panicking and things like that affecting executive function and focus 15:30:44 ...It might be worth adding a sentence that these can be caused by temporary issues and mental health issues. 15:30:49 ? 15:30:54 kirkwood: I think it is very interesting. 15:31:22 ...I have never come across anything about the cross-over around mental health. 15:31:39 ...It sounds interesting, and I have not done extensive research on it. 15:31:44 ...I wonder if much time should be spent on it. 15:31:58 q+ 15:32:16 Becca: I made the note because in all of the research I did there is no mention of it. 15:32:22 ...I want to make sure it is noted. 15:32:36 ...I am hoping the group can add information. 15:32:52 Rashmi: Being in the hospital can cause anxiety. So it is somehow related. 15:33:00 ...I will try to find research papers. 15:33:01 q? 15:33:40 Lisa: We have seen that all cognitive functions will be impacted. 15:34:03 ...Stress can lower the ability to work with new interfaces 15:34:12 Becca: I wonder how best to incorporate this into this document. 15:34:14 q? 15:34:36 kirkwood: When it is properly set up, it makes like so much easier because you don't have the cognitive load 15:34:56 Becca: perhaps it belongs in the conclusions section, 15:35:06 ack next 15:36:06 Jennie: this may be because there is a gap in the literature due to how information is funded. 15:36:16 Becca: that is helpful. I will include that in the comments. 15:36:20 agenda? 15:36:21 q? 15:36:42 Becca: I am in the memory section of the paper. 15:36:53 ...There are things that could be added to each of them. 15:37:05 ...(reviews information within the document) 15:37:25 q+ 15:37:30 ...There are lived experiences pieces that could be added to this section. 15:37:55 Lisa: There are times that the name of the department you need to visit are new to you 15:38:12 ...so having the name of where you are going, can be really helpful to those who may not remember it 15:38:28 Becca: Would that be something like reviewing the name, or access the name, multiple times 15:38:35 Lisa: I think it is one or the other, or both 15:39:52 ...the labels and names can be difficult to remember. And they can be important. 15:40:27 ...Also, you don't want to be flipping between different applications. Having the information all is one place can be helpful. 15:40:40 Becca: I think that is addressed in the solution section, but if not, it should be added there. 15:40:46 q? 15:40:49 Lisa: That might be executive function. 15:40:51 ack n ext 15:41:07 ack next 15:41:10 Becca: moving into the executive function section of the document. 15:41:18 ...(reads from the document) 15:41:46 Lisa: where does pop-ups - having to switch between - is that attention, or executive function 15:42:02 Becca: Currently that is listed under attention, and listed under the solutions 15:42:27 kirkwood: Interruptions should be called out 15:42:28 Roy has joined #coga 15:42:41 ...You may also need interruptions to do things. 15:42:51 ...But it is the issue of getting back to what you need to do. 15:43:20 +q 15:43:24 Becca: is that sufficient just under attention? 15:43:27 q? 15:43:49 Kirkwood: I can see the argument for having it there. 15:43:57 ack next 15:44:25 Tiffany: Depending on if your attention gets broken, or you are in a strange environment 15:44:31 ...You can have a loss of energy. 15:44:43 ...Something can happen to decrease your energy. 15:45:00 Becca: Thank you. I think that is an important point. I am also not sure where that should go. 15:45:20 Lisa: I think this type of information should be included with the mental health in the introduction. 15:45:57 ...John's point that a good experience can really help might go here as well. 15:46:06 kirkwood: I would characterize it as cognitive load. 15:46:07 q+ 15:46:13 ack next 15:46:58 Jennie: I am wondering if this is about both physical and cognitive energy? 15:47:12 Tiffany: Yes. A decrease in cognition and a physical tool can happen. 15:47:39 ...This can reduce physical capabilities of doing other tasks later. 15:48:00 kirkwood: It is the impact it has. Yes, it is all inter-related. 15:48:28 Lisa: Yes, it goes to the concept that mental health, which can impact cognitive function, which can result in spirals. 15:48:38 ack next 15:48:57 Becca: That was really helpful. I made a note to track that conversation. 15:49:05 ...And will add in the information. 15:49:06 q+ 15:49:21 Thanks everyone, I will have to leave now. 15:49:26 ack next 15:49:35 thanks rashi 15:49:46 Julie: I am going to send out invites for tomorrow's training session for the Accessibility Guidelines Working Group 15:49:50 ...on how to use github. 15:49:55 agenda 15:49:59 agenda? 15:50:04 ...This is about how to participate in the process for WCAG 2 15:50:21 ...(scribe note - that should say WCAG 3) 15:50:30 Lisa: We also have calls on Thursday 15:50:41 Rashmi: mental health call is on for Thursday in the earlier time 15:50:56 Lisa: do we also have a WCAG 3 subgroup 15:51:13 Julie: I think so. The big thing for the Clear Language subgroup is tomorrow's training on github 15:51:29 Lisa: and if you cannot attend that training tomorrow, there is one at the same time next week. 15:51:52 Julie: they will record them. 15:52:06 ...According to Rachael they may use Clear Language as the example. 15:52:35 ...But it will be important for participating in any of the pieces of WCAG 2 15:52:43 ...(scribe note: WCAG 3) 15:52:56 Lisa: They are making a big effort to make it usable by us. 15:53:18 Jennie: Transcript correction: The Github training is for developing WCAG 3, not WCAG 2 15:53:46 Thanks Julie - I've been noting them after each one. Sorry for the errors. 15:54:09 q+ 15:54:20 ack next 15:54:37 Julie: Built into the github process they will make it possible to add comments into a Google doc 15:55:15 Lisa: If anyone on the call struggles with this process, there are others having difficulty 15:55:47 ...Your comments will be hugely valuable. 15:56:08 ack next 15:56:22 i would like an invite 15:56:35 Julie: If anyone wants an invite, put a comment in IRC or send me an email. 15:56:44 @julie Please add me 15:56:45 Sadly away to morrow and the following week - please can you send me the recording when it is up 15:56:58 i sould like an invite 15:57:08 Lisa: Becca - do you want to talk about next steps? 15:57:23 Becca: This was a helpful conversation. Since we didn't get through all of it 15:57:43 ...Could we have more time on the agenda, or a separate call, to work through the rest of the document 15:57:50 q+ 15:58:12 Lisa: Yes. I think it is more effective. We may be able to add it to the agenda next week. 15:58:15 q? 15:58:20 i would be avail for working session. sounds good 15:58:39 Lisa: I am wondering if people want to write a couple of sentences about the use cases? 15:58:58 Becca: I could start to draft something but if people want to help 15:59:13 ack next 15:59:40 *Lisa - I am going to have to drop - can you finish up the minutes? 16:00:08 I would be open to a working session too. 16:00:12 https://www.w3.org/WAI/GL/task-forces/coga/wiki/Scribe_list 16:00:57 RRSAgent, publish minutes 16:00:58 I have made the request to generate https://www.w3.org/2023/08/07-coga-minutes.html Lisa 16:01:35 ea: has the comments been resolved. please reach out me 16:01:59 the diffrence between voice recognition and speach 16:02:03 RRSAgent, publish minutes 16:02:04 I have made the request to generate https://www.w3.org/2023/08/07-coga-minutes.html Lisa 16:02:10 Roy has joined #coga