13:56:07 RRSAgent has joined #silver-protocols 13:56:07 logging to https://www.w3.org/2021/12/17-silver-protocols-irc 13:56:09 RRSAgent, make logs Public 13:56:11 please title this meeting ("meeting: ..."), JF 13:56:29 meeting: Protocols Sub Team - Dec. 17, 2021 13:56:48 Agenda+ Continue brainstorming the protocols that we believe would be applicable 13:56:57 agenda? 13:57:11 zakim, remove item 4 13:57:11 agendum 4, Continue brainstorming the protocols that we believe would be applicable, dropped 13:57:21 agenda? 14:01:01 Chuck_ has joined #silver-protocols 14:01:06 https://www.w3.org/WAI/GL/task-forces/silver/wiki/Protocols#10_December_2021 14:04:02 present+ 14:06:24 https://www.w3.org/WAI/GL/task-forces/silver/wiki/Protocols#10_December_2021 14:06:39 https://www.w3.org/2021/12/10-silver-protocols-minutes.html 14:07:04 MichaelC has joined #silver-protocols 14:07:23 Jaunita_George has joined #silver-protocols 14:07:30 present+ 14:11:51 https://www.w3.org/TR/coga-usable/ 14:12:48 micro has joined #silver-protocols 14:15:54 suggested short topic: What's our calendar for the rest of this year and into next year? 14:16:15 q+ 14:16:21 ack Je 14:16:21 jeanne, you wanted to say that there are volunteers who are testing experts to help make them testable 14:16:57 q+ 14:17:43 q+ to talk about documenting, following, qa, and auditing of protocol 14:19:05 [discussion about 'repeatable'] 14:19:11 ack ch 14:19:37 ack MichaelC 14:19:37 MichaelC, you wanted to talk about documenting, following, qa, and auditing of protocol 14:20:28 MC: question around quality assurance 14:20:52 MC: also questions around auditing 14:21:06 who has responsibility for what? 14:21:26 JG: thinking about orgs - holding partners and suppliers to the same standard 14:22:08 we need a means to generally measure some type of compliance 14:22:20 Q+ 14:22:23 q+ to separate auditing adherence to protocol from auditing success of protocol 14:22:41 ack JF 14:24:22 q+ to define ¨following¨ 14:25:26 Q+ Jaunita 14:25:27 ack me 14:25:28 MichaelC, you wanted to separate auditing adherence to protocol from auditing success of protocol and to define ¨following¨ 14:25:30 ack m 14:26:12 MC: what is being audited is the "steps that the protocol requires" 14:27:09 Q+ 14:27:11 q+ to say that in order to be crisp... we need an agreed upon defintion 14:27:29 ack Juan 14:27:32 ack jua 14:27:40 ack Jau 14:27:46 ack Jau 14:28:08 ack JF 14:29:07 If we're using protocols to define adherence to a standard, then we need to have a way to ensure someone is meeting the spirit of the standard in a way that's measurable and repeatable 14:29:11 q+ to realize implementers might use multiple protocols, not ¨a protocol¨? 14:29:18 +1 for decision trees 14:30:21 q+ to introduce ¨evaluatable¨ alongside ¨testable¨ 14:30:28 q+ 14:30:35 ack ch 14:30:35 Chuck_, you wanted to say that in order to be crisp... we need an agreed upon defintion 14:31:10 ack Mich 14:31:10 MichaelC, you wanted to realize implementers might use multiple protocols, not ¨a protocol¨? and to introduce ¨evaluatable¨ alongside ¨testable¨ 14:32:07 Q+ 14:32:59 ack jau 14:33:50 ack JF 14:34:08 jf: I've referenced 3: alt text tree, plain language, content usable. 14:34:22 +1 to stating the unstated assumptions! 14:34:43 +1 for adding protocols to MM 14:35:01 q? 14:36:09 We need to write a definition of "protocol," how we will use it and intended outcomes of using it 14:36:47 Protocols would allow someone to conform to a guideline 14:36:58 mc: Protocols need measurable steps that can be audited. 14:37:01 Protocols need measurable steps to use for auditing 14:37:13 JenniferS has joined #silver-protocols 14:37:23 present+ 14:37:27 mc: "Verifiable" that the steps are being followed. 14:37:38 Conformance with the protocol should be measurable 14:37:41 jf: Making content usable, they don't have steps, they have user stories. 14:37:41 Verifiable that you are following the steps 14:38:10 mc: protocol is like "%" of web dev resources to implementing guidance, or you are making sure developers have read doc, ensure that the guidance gets meaningfully followed. 14:38:21 +1 14:38:30 MC: that would be why Making Content cannot be a Protocol (no steps), but the process and policy that ensures that guidance is meaningfully follwoed 14:38:45 jf: I like that we can.... to use a doc and build a protocol around a doc. 14:38:52 mc: That's an example of what we might do. 14:39:02 Protocols can take the form of decision trees, perhaps? That was mentioned before 14:39:07 jf: You've tapped into something. Process and policy that ensures guidance is followed, that's what we want. 14:39:28 jf: Part of it was making the public declaration. You've put a "stick in stand", saying you are doing. But doing what? 14:39:48 jf: In maturity model, we can define the process and policy for making content usable. If you implement that doc, here's the process and policy. 14:40:00 jf: It's demonstrating that you understand the thrust of the doc. 14:40:14 Process for adopting policy -- that's a great idea. Can be a supplement to a document like "content usable" 14:40:15 mc: There can be different process and policies. Training... audit points, testing points. 14:40:29 mc: There could be different protocols for achieving the same guidance. 14:40:40 mc: Measurable steps of protocol are what you are following. 14:40:57 jf: The steps themselves, the outcomes is what you can't accurately measure. 14:41:05 mc: And that's where we get into evaluation. 14:41:36 mc: I had in mind a user testing example, with steps such as "here's some abilities that need to be included". We should be able to define to get meaningful results. 14:42:03 mc: A public statement... following a protocol requires a statement, I don't think a public statement is required. 14:42:10 jf: I'll push back on "public statement". 14:42:11 q+ 14:42:32 jf: The public statement piece is how we work it into scoring and conformance. That is what contributes to bronze/silver/gold. 14:42:39 mc: If for conformance. 14:42:50 jf: If we don't get legislatures behind us, we will not go anywhere. 14:43:38 Juanita: A supplement maybe to content usable for example. If there are multiple protocols, we need something in the definition that all protocols are of equal quality. 14:43:44 Q+ 14:43:53 q+ to s/equal/sufficient/ quality 14:43:55 Juanita: So that there aren't 2 protocols where one is easier but doesn't achieve same quality. 14:43:59 ack Juan 14:44:08 q+ to say lets talk about our calendar 14:44:14 ack Jau 14:44:16 ack JF 14:44:43 jf: I think that there may be 2 separate protocols that get us to where we want to be. Plain language, there's something in US and equiv in EU. 14:45:04 +1 14:45:08 jf: From my perspective as a Canadian, either one would suffice. 14:45:20 jf: There may be times we have more than one protocol that drives to a single outcome. 14:45:29 q+ to ask if we want to gatekeep protocols, or set requirements for them? ref techniques 14:45:36 Jaunita: Can we come up with draft defintion? 14:45:44 ack Mich 14:45:44 MichaelC, you wanted to s/equal/sufficient/ quality and to ask if we want to gatekeep protocols, or set requirements for them? ref techniques 14:46:12 mc: We can move to a more formal doc. Equal quality, I prefer "sufficient". A very high quality protocol and a good enough quality. 14:46:42 mc: Need a minimum quality. We can't require them to be equal. We might circle back to later. Should W3C be a gate keeper? 14:47:08 mc: I think a lot of big orgs would prefer to develop their own in-house protocols. In such case we need a defined set of requirements. 14:47:15 jeanne has joined #silver-protocols 14:47:18 mc: That's a bigger conversation, but I want to put a finger on it. 14:47:33 ack Ch 14:47:33 Chuck_, you wanted to say lets talk about our calendar 14:48:12 jf: In my original preso, I accounted for multiple protocols, vetted and non-vetted. The idea I had included a scoring piece, where different protocols would accumulate points. 14:48:23 jf: vetted protocols would get more points than non-vetted. 14:48:44 jf: Accumulating multiple protocols builds points. 14:49:07 jf: Jaunita - we've more ideas on table. We left last week with very broad definition. 14:49:15 https://www.w3.org/WAI/GL/task-forces/silver/wiki/Protocols#10_December_2021 14:49:34 jf: Are we happy with that as a starting point that we can add to? 14:50:07 Jaunita: 14:52:34 scribe note: rapid brainstorming occuring 14:53:50 q+ to say it's adoption is measurable 14:54:21 ack Ch 14:54:22 Chuck_, you wanted to say it's adoption is measurable 14:54:33 Q+ 14:55:42 ack Jenn 14:56:15 JenniferS: If a protocol is used, I expect the user to show their homework. 14:58:19 q+ to say some of us need to jump over to silver. 14:58:41 jf: Concerned with including "legal scrutiny" into the requirements. 14:58:53 jennifers: I'm ok with pushback. 14:59:37 ack Ch 14:59:37 Chuck_, you wanted to say some of us need to jump over to silver. 15:00:03 Twas the night before chrismas, and all through the house, not a standard was stiring, not even WCAG 15:00:55 zakim, end this meeting 15:00:55 As of this point the attendees have been JF, Mary_Jo_Mueller, ShawnT, jeanne, Jaunita_George, Jennifer, Chuck_, JenniferS 15:00:57 RRSAgent, please draft minutes 15:00:57 I have made the request to generate https://www.w3.org/2021/12/17-silver-protocols-minutes.html Zakim 15:01:00 I am happy to have been of service, JF; please remember to excuse RRSAgent. Goodbye 15:01:04 Zakim has left #silver-protocols 15:01:35 rrsagent, please part 15:01:35 I see no action items