20:54:23 RRSAgent has joined #merchantbg 20:54:23 logging to https://www.w3.org/2021/05/24-merchantbg-irc 20:54:26 RRSAgent, make logs Public 20:54:27 please title this meeting ("meeting: ..."), nicktr 20:54:30 zakim, clear agenda 20:54:30 agenda cleared 20:54:41 chair: John O'Brien 20:54:47 scribe: Nick Telford-Reed 20:54:55 scribenick: nicktr 20:55:10 agenda+ matters arising 20:55:17 agenda+ future of group 20:55:24 agenda+ future topics 20:55:30 agenda+ next meeting 20:55:33 agenda? 21:00:19 q? 21:01:20 present+ Nick Telford-Reed 21:01:27 present+ John O'Brien 21:03:14 present+ Phil Archer 21:03:27 present+ Linda Toth 21:03:52 regrets+ Matthew Orr 21:06:11 zakim, take up item 1 21:06:11 agendum 1 -- matters arising -- taken up [from nicktr] 21:06:17 minutes -> https://www.w3.org/2021/04/12-merchantbg-minutes.html 21:06:36 zakim, close item 1 21:06:36 agendum 1, matters arising, closed 21:06:37 I see 3 items remaining on the agenda; the next one is 21:06:37 2. future of group [from nicktr] 21:06:46 zakim, take up item 2 21:06:46 agendum 2 -- future of group -- taken up [from nicktr] 21:07:31 john_ob: cost is really proving to be a challenge 21:07:58 ...and the cost of being a member is very high compared to other industry groups 21:08:31 ...we've had great content, but without an audience, we're not really delivering 21:10:38 present+ Karen 21:13:39 nicktr: moving to a community group means we can remove the cost barrier 21:14:07 ...but we will probably meet a little less often 21:14:33 phila: do we lose staff support? 21:14:57 linda: I would hope that we can continue to have staff support for a while 21:15:26 q+ 21:15:31 ...but I would note that we kicked off during a pandemic - retailers/merchants have been very distracted 21:16:01 ...convenience store owners have minimal bandwidth 21:16:32 ...and now we're going into summer 21:16:45 ...perhaps reboot in the fall? 21:17:24 phila: merchants have pivoted and have done a huge amount of digitisation in a very short time 21:18:39 linda: retailers are realising that the third-party platforms are disintermediating them from their customers 21:18:54 ack karen 21:19:31 karen: we were fixed on the price issue, but Phil and Linda are right to point out the bigger picture 21:19:50 ...is there an industry event that we could hang a reboot on? 21:20:30 phil: the January NRF show (back to back with CES) seems like a good opportunity 21:21:02 linda: there are going to be industry events in the fall of 21 like MAG and NACS 21:21:24 ...I think travel bans and budgets will be restrictive until the end of the year 21:24:36 [Linda mentioned several retail org meetings coming up: https://www.merchantadvisorygroup.org/mag-calendar/2021/09/21/default-calendar/2021-annual-conference 21:24:46 https://www.showsbee.com/fairs/66798-NACS-Show-2021.html 21:25:18 CES, Jan. 2021: https://www.ces.tech 21:25:34 phila: it might be better to run the content as a set of webinars 21:25:45 ...rather than pitching it as a community group 21:25:58 [NRF, Jan 2022: https://nrfbigshow.nrf.com] 21:27:42 +1 more video, webinar-based events 21:27:57 ...because we're trying to reach audiences that heard 21:28:48 +1 Linda's offer of support 21:28:49 nicktr: That's exactly right 21:28:59 ...we hope to do more active outreach 21:29:29 ...Linda - I'd be very happy to support NACS/Connexxus 21:31:26 nicktr: are you happy with the change? 21:31:48 phila: it's good to have staff support 21:31:59 present+ benoit 21:32:07 benoit: I am supportive 21:33:14 Decision: group supports a change to a community group 21:33:26 zakim, close item 2 21:33:26 agendum 2, future of group, closed 21:33:27 I see 2 items remaining on the agenda; the next one is 21:33:27 3. future topics [from nicktr] 21:33:32 zakim, take up item 3 21:33:32 agendum 3 -- future topics -- taken up [from nicktr] 21:35:54 nicktr: i. Crypto 21:35:54 ii. Fundraising/charities 21:35:54 iii. Accessibility – navigating conversion and accessibility 21:35:54 iv. Browser privacy changes 21:37:10 linda: I think this issue with regard to third-party delivery platforms is definitely worth a session 21:37:21 ...both for small and large retailers 21:38:02 linda: I would also consider re-running some of our earlier content 21:38:46 phila: of course, our main topic is barcodes - or more importantly the identifiers within the bar codes 21:39:02 john: good summary tonight. 21:39:11 ...let's focus on the content 21:52:27 zakim, close item 3 21:52:27 agendum 3, future topics, closed 21:52:28 I see 1 item remaining on the agenda: 21:52:28 4. next meeting [from nicktr] 21:53:34 We will document the decision to move to a community group to the group's membership 21:53:57 nicktr: the chairs and I will draft a possible programme of webinars 21:54:21 ...we hope to meet in late June or early July to discuss that with the group 21:54:45 ...with the intention of kicking back off the webinars in early September 21:54:55 nicktr: thanks all 21:55:43 rrsagent, make minutes 21:55:43 I have made the request to generate https://www.w3.org/2021/05/24-merchantbg-minutes.html nicktr 23:10:53 Karen has joined #merchantbg