15:18:18 <RRSAgent> RRSAgent has joined #coga
15:18:18 <RRSAgent> logging to http://www.w3.org/2015/06/22-coga-irc
15:18:30 <Lisa_Seeman> zakim, this will be  WAI_CogTF
15:18:30 <Zakim> I do not see a conference matching that name scheduled within the next hour, Lisa_Seeman
15:20:35 <Lisa_Seeman> regrets:Chaohai Ding , Ayelet Seeman, Jamie Knight
15:21:20 <Lisa_Seeman> Chair:Lisa_Seeman
15:21:22 <Lisa_Seeman> 
15:21:23 <Lisa_Seeman> agenda: this
15:21:25 <Lisa_Seeman> agenda+  review actions, and timelines
15:21:26 <Lisa_Seeman> agenda+  Issue papers - GA
15:21:28 <Lisa_Seeman> agenda+  Techniques -  GA
15:21:29 <Lisa_Seeman> agenda+  Next ftf ideas (TPAC and Katie suggestion)agenda+  Other issue papers
15:21:31 <Lisa_Seeman>  agenda+ be done
15:42:49 <slim> slim has joined #coga
15:59:56 <JohnRochford> JohnRochford has joined #coga
16:00:00 <Lisa_Seeman> Joined on the call so far: Lisa Michael, John R. EA Steve
16:01:16 <Lisa_Seeman> next item
16:03:12 <slim> JohnRochford: remember no body expected the Spanish Inquition
16:03:41 <ddahl> ddahl has joined #coga
16:05:44 <Lisa_Seeman> scribe: JohnRochford
16:05:57 <Lisa_Seeman> https://www.w3.org/WAI/PF/cognitive-a11y-tf/wiki/Main_Page
16:06:06 <Lisa_Seeman> https://www.w3.org/WAI/PF/cognitive-a11y-tf/track/actions/open
16:10:16 <slim> email from Anthony - hopes to join us
16:10:29 <richardschwerdtfeger> richardschwerdtfeger has joined #coga
16:12:03 <JohnRochford> EA: We don't know what to do for gap analysis for non-verbal.
16:12:22 <janina_> present+ janina
16:12:45 <JohnRochford> Lisa: Pinging me on Skype is generally good.
16:14:29 <JohnRochford> ddahl: Techniques in issue paper on Voice XML are for everyone, not just people with cognitive disabilities.
16:16:09 <JohnRochford> Lisa: It sounds to me we are ready to have a conversation about a gap analysis for Voice XML.
16:16:56 <ddahl> the gap analysis for voice UI's indicates that the problem is adoption
16:17:07 <JohnRochford> janina: I'm ready for a conversation about issue paper on Web of Things.
16:18:37 <slim> User Preferences, Adaptable Links and Buttons  Personalization, adapting content for coga personalization
16:18:41 <JohnRochford> Lisa: Steve has said he has taken on too much. I will write to the list to ask people to help.
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16:19:40 <Lisa_Seeman> https://rawgit.com/w3c/coga/master/issue-papers/voice-menus.html
16:20:22 <JohnRochford> Lisa: Link is to Voice XML issue paper.
16:20:49 <JohnRochford> Lisa: Let's now review that issue paper.
16:21:20 <JohnRochford> ddahl: There is no digit that requests a human.
16:22:07 <JohnRochford> Lisa: It would be good to have a reserved word to get through to a human.
16:22:58 <JohnRochford> ddahl: Some systems would resist using a reserved word, or certain words.
16:23:49 <JohnRochford> ddahl: Whole industry is moving away from command-based interfaces. Are now trying to make them more natural.
16:24:40 <JohnRochford> ddahl: It's common to use zero to get to a person.
16:25:12 <JohnRochford> EA: It's important there is a button that can be pressed, especially for non-verbal users.
16:26:27 <JohnRochford> Lisa: Perhaps, rather than zero, the button should be the hash tag or the star.
16:27:06 <JohnRochford> Steve: Stars seem to have disappeared from Voice XML systems.
16:27:29 <JohnRochford> EA: Another issue is localization.
16:28:12 <JohnRochford> EA: What's most important is alerting, especially for emergencies.
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16:28:59 <JohnRochford> janina: Whatever is set up, someone won't be able to use it, so there must be a fallback.
16:29:10 <ea> I agree with Janina
16:30:46 <JohnRochford> ddahl: Not all systems are designed to have a human backup.
16:31:32 <JohnRochford> ddahl: Perhaps there should be a requirement for a human backup.
16:32:46 <JohnRochford> janina: If your phone is old enough, the zero is probably marked with "operator".
16:33:40 <JohnRochford> janina: That legacy may mean zero should be the digit that requests a human.
16:33:41 <Lisa_Seeman> q?
16:34:55 <JohnRochford> ddahl: Websites too should have a way to reach a human.
16:35:15 <JohnRochford> janina: Increasingly, in that regard, there are chat clients.
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16:35:34 <JohnRochford> correction: chat forums
16:36:51 <JohnRochford> janina: Having a human backup may be resisted because it would be admitting a system could fail.
16:37:48 <JohnRochford> ddahl: Resistance can also be due to the expense incurred by having a human backup.
16:39:01 <neilislateagain> I agree the resistance is more usually financial
16:39:39 <JohnRochford> ddahl: The number of menu choices should be 3 to 4 for everyone, not just COGA users, and the option for repeating the menu should be a standard.
16:40:17 <JohnRochford> Lisa: A standard for menu repeating should be added to the issue paper.
16:40:39 <JohnRochford> Lisa: We do want to add that we want to standardize on zero.
16:41:51 <JohnRochford> ddahl: Perhaps there should be a standard that repeated failures should invoke a menu with longer but more-clearly explained choices.
16:42:34 <JohnRochford> * ddahl: Another possible standard may be that no user response invokes a human backup.
16:45:51 <JohnRochford> Rich: WCAG may be our best strategy because of the upcoming 508 refresh in the U.S. regarding establishing best practices for Voice XML.
16:46:18 <JohnRochford> Rich: egarding establishing best practices for Voice XML.
16:46:36 <JohnRochford> John says "ugh".
16:47:10 <JohnRochford> Rich: Regarding establishing best practices for Voice XML, WCAG may be our best strategy because of the upcoming 508 refresh in the U.S.
16:48:54 <Lisa_Seeman> https://www.w3.org/WAI/PF/cognitive-a11y-tf/wiki/Gap_Analysis
16:49:11 <JohnRochford> ddahl: I could raise, in the voice browser group, the issue of introducing a note, from the PF group, about our proposed best practices / standards for Voice XML.
16:50:23 <JohnRochford> ddahl: There is a big community of Voice XML usability experts that may have a different idea from using zero to get a human.
16:50:50 <JohnRochford> Lisa: They can say what they like and don't like about it.
16:52:43 <Lisa_Seeman> https://rawgit.com/w3c/coga/master/issue-papers/wot.html
16:52:46 <JohnRochford> Lisa: Janina will now talk about the Internet of Things.
16:54:36 <ea> did they make any decision about whether the internet of things is the same as the web of things?
16:54:54 <JohnRochford> janina: There is nothing unique about the Internet of Things. It's about the UI.
16:55:55 <JohnRochford> janina: I don't see that we have identified anything that is unique about the IoT.
16:58:02 <JohnRochford> Lisa: We should include Tim, the author of our IoT issue paper, in this discussion.
17:01:05 <RRSAgent> I have made the request to generate http://www.w3.org/2015/06/22-coga-minutes.html MichaelC
17:01:55 <MichaelC> present: Tony_Doran, John_Rochford, Steve_Lee, Rich_Schwerdtfeger, Neil_Milliken, Lisa_Seeman, Janina_Sajka, EA_Draffan, Debbie_Dahl, Michael_Cooper
17:02:02 <ea> yes that was my concern - the confusion between the two and the debate that is going on about WoT and IoT   From the Internet of Things to the Web of Things: Resource Oriented Architecture and Best Practices1 Dominique Guinard1,2, Vlad Trifa1,2, Friedemann Mattern1 , Erik Wilde3
17:02:03 <MichaelC> rrsagent, make log world
17:02:24 <RRSAgent> I have made the request to generate http://www.w3.org/2015/06/22-coga-minutes.html MichaelC
18:34:38 <MichaelC> topic: Cognitive and Learning Disabilities Accessibility Task Force
18:34:44 <MichaelC> scribeOptions: -final
18:34:58 <RRSAgent> I have made the request to generate http://www.w3.org/2015/06/22-coga-minutes.html MichaelC
18:35:03 <MichaelC> rrsagent, bye
18:35:03 <RRSAgent> I see no action items