Meeting Record

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Zakim IRC Bot: the conference code is 3468 (tel:+1.617.761.6200 sip:zakim@voip.w3.org), PhilA ←

Zakim IRC Bot: On the phone I see +1.508.333.aaaa, sandro, +3539149aabb, ??P15, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg ←

Zakim IRC Bot: sorry, DeirdreLee, I do not see a party named '??+3539149aabb' ←

Zakim IRC Bot: On the phone I see dickg, sandro, +3539149aabb, olyerickson, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA ←

Zakim IRC Bot: sorry, PhilA, I do not recognize a party named '+1.508.333.aaaa' ←

Zakim IRC Bot: On the phone I see dickg, sandro, DeirdreLee, olyerickson, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA ←

Zakim IRC Bot: On IRC I see EthanMcmahon, RRSAgent, Zakim, PhilA, olyerickson, dickg, Jeanne_, DeirdreLee, MacTed, bhyland, edsu, trackbot, sandro ←

Zakim IRC Bot: On the phone I see dickg, sandro, DeirdreLee, olyerickson, EthanMcmahon, Rachel_Flagg, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA ←

Zakim IRC Bot: On the phone I see dickg, sandro, DeirdreLee, olyerickson, EthanMcmahon, Rachel_Flagg, +1.818.434.aaee, ??P19, +1.914.262.aaff, Soon_Ae_Chun, Bobby_Martin, PhilA ←

Zakim IRC Bot: On IRC I see EthanMcmahon, carlos, BobbiMartin, RRSAgent, Zakim, PhilA, olyerickson, dickg, Jeanne_, DeirdreLee, MacTed, bhyland, edsu, trackbot, sandro ←

Carlos Iván Chesñevar, National University of the South, Argentina is first speaker ←

benefits of gov 2.0 tools - new ways of communicating with citizens & new opportunities ←

Phil Archer: CONICET / Laboratory of Research and Development in Artificial Intelligence ←

Phil Archer: Department of Computer Science and Engineering Universidad Nacional del Sur Baha Blanca, Argentina ←

Phil Archer: For the minutes - Carlos' slides contain the bulk of the detail being presented in readily accessible form ←

Jeanne Holm: Challenge is that citizens post comments and suggestions, but it is hard for government officials to be aware of what these opinions and counter-opinions are ←

Jeanne Holm: The framework is on slide 8 and shows how the information is gathered from Facebook, Twitter, and Windowslive to create a citizens' opinion database that creates a contextually understandable argument of pros and cons for government officials to consider ←

Phil Archer: Looking for idea of how accurate the pos/neg/neutral classification is claimed to be, esp. for Twitter ←

All Tweets that have a common context and sentiment are aggregated to form an argument ←

Phil Archer: I don't think my tweet from 27 July would be picked up https://twitter.com/philarcher1/status/228963650344460288 ←

Phil Archer: Marketing companies claim about 70% accuracy with sentiment analysis, Phil can claim up to 96%, not necessarily needing specific hashtags ←

Phil Archer: Looking at accuracy of gathering tweets that refer to Greece without using the #Greece tag. Do decision makers care how accurate the content is or are they looking for a general view of pros and cons? [ Scribe Assist by Jeanne Holm ] ←

Phil Archer: My claim (on behalf of i-sieve Techniologies) of high accuracy in classification of pos/neg and neutral doesn't apply to Twitter where context is absent, only things like blog posts and comments on them ←

Jeanne Holm: where is the challenges in relation to close the loop with decision-makers ←

Phil Archer: Paraphrasing Jeanne_ "Do government officials actually take any notice?" ←

... once the user comments are organised, is there still challenges in getting decision-makers to respond to the feedback ←

Unknown carlos: no definite answer to what is the best method in feeding this back to decision-makers, but it can be used to identify critical issues ←

Phil Archer: Again, slides are informative and capture much of what Soon Ae Chun is saying ←

Unknown SoonAeChun: moving from traditional government to social media-based digital government (gov 2.0) ←

Phil Archer: Slide 12, related to the work of P. Sobkowicz, M. Kaschesky and G. Bouchard ←

Zakim IRC Bot: PhilA, listening for 11 seconds I heard sound from the following: ??P19 (17%), Soon_Ae_Chun (42%) ←

John Erickson: There is precedence for the type of research discussed in Kavanaugh, but from the financial domain. e.g. correlation btween s.m. activity and market trends ←

John Erickson: Are these metrics (stars) any different for ANY public engagement? ←

John Erickson: Overarching question: for all of these papers, do they focus on their immediate countries/regions, the whole" world or a specific interesting country (e.g. USA, UK, EU countries, etc) ←

Phil Archer: That's the "Doctor, I have diagnosed myself as having disease X, please give me drug Y (I know I'm right, I saw it on Facebook)" ←

Sandro Hawke: "Federal Compatible" Terms of Service --- team of lawyers at GSA which works with vendors ←

... helping federal agencies and vendors agree on model agreement on how to use social media tools in an appropriate manner for government ←

... allows agencies to communicate using social media tools in a legally sound manner ←

... registery where all agencies register their official federal social media accounts ←

... citizens can then check if social media accounts are genuine or impersonation ←

Unknown BobbiMartin: The State of TN was one of the first States to create a Social Media policy because our former Governor had a false facebook. ←

Jeanne Holm: Has GSA's work in creating a 'safe legal space' changed agencies' adoption of social media? ←

Rachel Flagg: Setting up these centralised programmes validates that these social media tools are good/useful and can be operated in a safe, legal manner ←

... there has also been a culture shift, that social media such as Twitter, has become so prevalant in our lives ←

Zakim IRC Bot: PhilA, listening for 10 seconds I heard sound from the following: dickg (5%), PhilA (50%), Sandro.a (19%) ←

Unknown BobbiMartin: I had to an incoming call, that might have caused my issue. Sorry. ←

Rachel Flagg: participates in group that meets up regularly and issues of social media and verification were discussed regularly ←

Jeanne Holm: Next W3C eGov Interest Group meetings are 3 September 1600-1730 CST (Hong Kong) and 21 September 0800-0930 PST (Los Angeles) ←

Zakim IRC Bot: Attendees were +1.508.333.aaaa, sandro, +3539149aabb, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA, olyerickson, ←

Zakim IRC Bot: ... dickg, DeirdreLee, EthanMcmahon, Rachel_Flagg, Soon_Ae_Chun, Bobby_Martin ←

eGov IG Atlantic Call, 24 August 2012

Minutes of 24 August 2012

1. Social Media in Government

2. Deploying Social Media Services Across Government,