SAP Positioning paper for the W3C Workshop on Multimodal Interaction SAP is the recognized leader in providing collaborative business solutions for 28 industry sectors and for every major market. SAP Research Centers study IT trends and deploy new technologies in real-life environments to determine their potential business value for SAP. As a result, we are able to introduce new technology and concepts for future solutions that will be strategically important to SAP and our customers. SAP has strong interest in the field of web applications. Its Enterprise Portal [EP] makes use of the Web technologies to display the SAP portal contents on web browsers. Emergence of new devices to interact with content infers new modalities. Furthermore, combination of devices creates new contexts of use, requiring multimodality. SAP Research leads research in the field of Multimodality, in scenarios such as portal augmented with Voice and PDA based access to information. Those project focus on a multimodality-enabling architecture and usability studies on the effects of new modalities. SAP is a leader in research in the use of multimodal technology in real-world scenarios. We have developed multimodal applications for warehouse and retail users, for travel management and for emergency response personnel. We have collaborated with industry leaders including IBM and Motorola in bringing multimodal technology on mobile devices to the market. We would like to contribute our understanding of the multimodal needs of enterprise users based on several pilot tests and user studies we have conducted over the years. The interest of SAP Research in this workshop is to provide its view from a content perspective. Indeed, SAP is the leader in the Enterprise Resources Planning field, and as such provides a wide range of applications, from Customer Relationship Management to Human Resources and travel planning. Therefore SAP has specific needs on the future possibilities of the web standards, including work done from the MMI group. SAP Research wants to bring to this workshop its knowledge acquired during its research on Multimodality.